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President Joe Biden delivers remarks on war in Ukraine, Saturday, March 26,

2022, at Royal Castel in Warsaw, Poland (The White House/Cameron Smith)

America Must Engage in the


Fight for Strategic Cognitive
Terrain
By Daniel S. Hall

The role of nonmilitary means of achieving political and strategic goals has grown, and, in many
cases, they have exceeded the power of force of weapons in their effectiveness. . . . The information
space opens wide asymmetric opportunities to reduce the combat potential of the enemy.
—Valery Gerasimov
Chief of the General Staff of the Russian Armed Forces1

I
n February 2017, rumors of a Atlantic Treaty Organization (NATO)
Colonel Daniel S. Hall, USA, is the Director of Lithuanian girl’s rape by German battlegroup rapidly spread on social
Intelligence, Joint Task Force North, El Paso, soldiers belonging to a North media. The allegations evoked visceral
Texas.

JFQ 108, 1st Quarter 2023 Hall 75


German film director Leni Riefenstahl looks through large camera with cinematographer Sepp Allgeier during Nazi Party Congress in Nuremberg,
September 5–8, 1934, while filming Triumph of the Will (Everett Collection)

reminders of Nazi occupation during Strategic competitors seek influence on the people’s “passion” part of Carl von
World War II. Despite the Lithuanian over geopolitical relationships to balance Clausewitz’s “paradoxical trinity.”
government’s insistence that the rape against the United States. However, they Clausewitz emphasized in his un-
never occurred, the persistent rumor generally deem direct military confronta- finished manuscript On War that war’s
jeopardized Germany’s participation tion too risky to achieve their strategic nature requires the continual balancing of
in NATO’s Enhanced Forward Pres- aims. Therefore, instead of a purely force- passion, chance, and reason.4 Imbalance
ence mission. NATO suspected that ful approach, they may seek opportunities between the trinity can tip significant
the rumor originated in a Russian to employ psychological, ideological, and strategic advantages to an opponent. The
propaganda source. The rumor was informational approaches waged within irreversible psychological momentum
eventually quieted, with NATO com- gray zones to unbalance U.S. hegemony.3 (that is, reason) that North Vietnam
manders stressing that defending The term gray zone is commonly associ- gained once American societal support
against false narratives is essential for ated with military operations that blur the (passion) eroded following the 1968 Tet
sustaining the Alliance’s cohesion. 2 lines between war and peace. However, Offensive (chance) exemplifies the strate-
Modern societies live in an informa- gray zone in the context of this article is gic repercussions that can occur when the
tion-saturated age, in which manipula- used to describe the application of non- paradoxical trinity is disturbed.
tors take advantage of environmental military means that couple advancements Many experts agree that U.S. na-
and human factors to make it difficult in psychosocial science with cutting-edge tional security is increasingly threatened
for people to distinguish truth from information technology in psychological as opponents push anti-West information
fiction. This opening vignette serves capitulation strategies intended to erode toward the center of conflict.5 However,
as a rudimentary example of how the West’s will to resist. The manipula- few publications offer recommenda-
propagandists exploit these factors to tion of strategic cognitive terrain via gray tions for ways the U.S. military can
weaponize information to advance competition zones characterizes modern defend against perceptual manipulation.
their political agenda. warfare, serving as an example of an attack Countering weaponized information

76  Features / The Fight for Strategic Cognitive Terrain JFQ 108, 1st Quarter 2023
with military means is problematic, expensive undertakings. In contrast, alleviate cognitive load lower the thresh-
because liberal societies value well- modern communications afford states old for determining truth. Gray zone
intentioned, credible information. relatively cheap means by which to propaganda therefore constitutes the most
Additionally, political scientist Joseph transmit appealing messages at a cease- dangerous form of propaganda, because
Nye counsels that informational cred- less pace. Contemporary societies are these time-saving measures often lead to
ibility prospers in uncensored and critical bombarded by captivating stimuli as a misjudgments by people in the gray zone.
civil societies, whereas government- result. Tidal waves of information make It is important to study the
subsidized information is perceived it nearly impossible to sift through mechanisms of gray propaganda to lay
as “rarely credible.”6 Thus, the U.S. terabytes of data to identify the dis- a foundation for understanding how
aversion to government-sponsored ideo- crete bits that reveal truth. Protecting exploiters compete for attention. Unlike
logical messages hampers the military’s populations against propaganda is black propaganda, which attributes the
ability to counter threat narratives. difficult because individual personality origins of dishonest information to false
Given the relative ease with which traits affect each person’s susceptibility sources, gray propaganda conceals the
adversaries conduct perceptual manipula- to manipulation. Modern communica- origins of semi-plausible information with
tion operations that dominate strategic tion’s ease at transmitting information unattributable sources.9 Because strategic
cognitive terrain, inaction is no longer therefore opens endless opportunities competitors typically seek positive global
a viable option. This article therefore for adversaries to broadcast ever more opinions, the use of black propaganda is
seeks to arm the Department of Defense dangerous genres of propaganda. counterproductive; it is easily invalidated.
(DOD) with ways to close exploitable Strategic communications expert Gray propaganda is better suited to deliv-
cognitive gaps where malignant informa- Donald Bishop classified people’s individ- ering the desired perceptual effects; it is
tion thrives. Cognitive dissonance theory ual information vulnerabilities into black, difficult to disprove.10 Strategic competi-
and interrelated psychodynamic concepts white, and gray zones (see figure 1).8 The tors have therefore invested heavily in
are introduced to illustrate the relative willingly deceived reside in the black zone social and mass media outlets to extend
ease with which societal perceptions are social space. Their rejection of universally their strategic communications reach to
manipulated. These concepts are applied accepted explanations makes them un- broader audiences.
to Russia’s fight for strategic cognitive reliable collaborators; all sides can easily Investments in information tech-
terrain to demonstrate how rivals ma- mislead them. Equally in the minority are nology alone are not sufficient to
nipulate societies to realize their national those in the white zone, whose high stan- destabilize liberal democratic systems.
security aims. Recommendations are also dard for determining truth makes them The psychological efficacy of infor-
provided to help the U.S. military op- hard to fool. Most of the strategic cogni- mation is the most critical aspect of
erationalize global integrated plans that tive terrain is the gray zone, occupied realizing a strategic vision. Thus, suc-
protect the strategic cognitive domain by people who are influenced by catchy cessful information operations stimulate
against societal perceptual manipulation. headlines and other forms of “click bait” human behaviors toward desired per-
and form their judgments in part on that ceptual objectives.11 Understanding how
Shades of Propaganda basis. Such consumers of information are exploiters manipulate complex human
In the article “Propaganda: Can a usually not happily deceived. However, perceptual processes is fundamental
Word Decide a War?” Dennis Murphy whereas information is plentiful, human when designing counterpropaganda op-
and James White reference the Joint attentional resources are extremely lim- erations to protect societies from malign
Chiefs of Staff definition of “propa- ited. Human task-shedding tendencies to information campaigns.
ganda”: “any form of communica-
tion in support of national objectives Figure 1. Propaganda Zones
designed to influence the opinions,
emotions, attitudes, or behavior of any ATTRIBUTION
group in order to benefit the sponsor, Truthful Untruthful
either directly or indirectly.”7 Propa- CONTENTS
gandists have historically combined
True White Gray
compelling images with manipulated
"
narratives to sway human affect. Con-
y Zone
sider the film Triumph of the Will, "Gra
intended to legitimize Adolf Hitler’s False Gray Black
Nazi ideology, which demonstrates the
power of connecting dazzling imagery
with messaging to influence opinion.
At the time, such far-reaching propa- Source: Donald Bishop, “Elements of U.S. Informational Power,” lecture to Joint Advanced
ganda campaigns could be lengthy and Warfighting class, Joint Forces Staff College, Norfolk, Virginia, October 11, 2019.

JFQ 108, 1st Quarter 2023 Hall 77


Manipulating Perceptual rebalance cognitions and thereby relieve that bar critical thinking. These cognitive
Constructs internal tension.16 Studies on dissonance barriers lead to biases that focus efforts
Many information experts concur that show that even simple inconsistencies, on identifying evidence that only sup-
strategic competitors are pushing soci- such as failure to signal when changing ports one’s own conclusions. Exploiters
etal perceptions toward the center of lanes in busy traffic, can induce discom- take advantage of these human tendencies
conflict.12 Yet few publications provide fort that a person must harmonize.17 The to fabricate propaganda that influences
explanations on how competitors can reduction mechanisms available for people people to not consider even more plau-
successfully leverage perceptual manipu- to diminish dissonance (combined below sible explanations for events.
lation to achieve political objectives. with examples from the lane-changing Anxiety’s principal role in cognitive
Dennis Murphy and Daniel Kuehl situation) include (see figure 2):18 dissonance places emotions as the funda-
touched on cognitive dissonance theory mental force behind perceptual change.20
• terminating inconsistent cognitions
as means for “seeking a synergistic Strong emotions are difficult to ignore,
(always signal when changing lanes)
balance between securing connectivity whereas weaker emotions quickly subside.
• changing original cognitions to
and exploiting content to achieve cogni- Studies of online content “virality” discov-
match new cognitions (never signal
tive dissonance leading to behavioral ered that anger- or fear-inducing narratives
when changing lanes)
change.”13 But they offered no insights travel faster, reach more audiences, and
• trivializing cognitions (others do not
into how cognitive dissonance can persist longer than positive-arousing nar-
signal when changing lanes)
be leveraged to spark desired behav- ratives.21 Exploiters harness prolonged
• considering new factors to balance
ioral change within whole societies. periods of strong negative emotions to
cognitions (removing hands from the
Incomplete literature on perceptual change people’s cognitions to the benefit
steering wheel to signal can jeopar-
manipulation led communications of the antagonist’s agenda. Recall the furor
dize vehicular control).
expert Jess Nerren to advocate for described in the opening vignette when
renewed investigation into the theory; It is important to note that the dis- a horrifying rumor caused Lithuanian
she writes that “the rise of fake news sonance reduction mechanisms available citizens to disfavor a recently heralded
and the drive for greater media literacy” to humans are subconscious processes. national security policy.
have opened new opportunities to Innate limitations on self-awareness make Though humans dislike anxiety, peo-
explore “cognitive dissonance and [its] humans extremely susceptible to ma- ple regularly commit behaviors dissonant
effects on behaviors.”14 Therefore, the nipulation. The complex psychodynamic with their stated beliefs. A recent study
present article discusses how cognitive processes that humans employ to dimin- found that peer group social norms and
dissonance theory, which is noted for its ish dissonance provide propagandists locus of control are powerful psychosocial
scientific reliability in terms of explain- several avenues by which to steer percep- constructs that allow people to com-
ing behavioral change, is a good starting tions toward the center of conflict. mit dissonant behaviors without feeling
point for exploring how manipula- Understanding the power that guilty.22 Those who exhibit high external
tors can create gray propaganda that beliefs hold over one’s psyche—and locus of control are more likely to assign
achieves its intended strategic effects. how reduction mechanisms are suscep- blame to others for their own actions.
Cognitions are ideas, attitudes, and tible to manipulation—is critical. The Additionally, a person is more likely to
beliefs that form the constructs of human persistent effects of beliefs on human perform dissonant acts that conform to
perception.15 Cognitive theory holds that perception are so influential that they a peer group’s social norms. Exploiters
people strive to maintain coherence be- cause people to automatically dismiss manufacture peer group environments
tween cognitions. Inconsistent cognitions counterinformation,19 and human prefer- that influence people to trivialize incon-
initiate anxiety, which causes a person to ence for being right activates heuristics sistent cognitions and commit dissonant

Figure 2. Cognitive Dissonance Model


REDUCTION
COGNITION 1 TERMINATE
COGNITION
BIASES
INCONSISTENCY

STRESS
ATTRIBUTIONS CHANGE
COGNITION
ANXIETY HEURISTICS LOWERED
DISSONANCE DISSONANCE
SOCIAL NORMS TRIVIALIZE
TENSION COGNITION
EMOTIONS
BALANCE
COGNITION 2 COGNITION
MECHANISMS

78  Features / The Fight for Strategic Cognitive Terrain JFQ 108, 1st Quarter 2023
Army Soldiers from 350th Tactical Psychological Operations, 10th Mountain Division, conduct leaflet drop in several villages surrounding Hawijah, to
reinforce need for self-government in Kirkuk Province, Iraq, March 6, 2008 (U.S. Air Force/Samuel Bendet)

behaviors that advance the exploiters’ ma- Attracting Strategic Audiences asserts that weapons of influence are so
lign agendas. Furthermore, manufactured Joseph Nye argued that government- persuasive that it is difficult for people
environments that assign scapegoats for controlled information cannot deliver to resist their attractive power. Cialdini
peer groups to blame as the cause of their desired strategic effects because its notes that creating weapons of influ-
behaviors are exponentially more effective disingenuousness makes it unattractive ence is simple because they require only
at instigating people to trivialize inconsis- to broad audiences. He reinforced this psychological triggers to propel human
tent cognitions. perspective by arguing that Chinese behaviors toward intended perceptual
Understanding the framework on attempts to charm international audi- objectives.24 It is at this juncture that
which propagandists create environ- ences have produced limited returns.23 psychodynamic constructs become useful
ments that stimulate human affect via As stated above, gray propaganda is not tools for propagandists. When injected
dissonance reduction manipulation en- necessarily entirely untruthful; it is semi- into messages that grab attention, are
riches our understanding of how entire plausible. However, recent changes in simple to understand, and resonate with
societies may be influenced to commit longstanding geopolitical alignments, the receiver, manipulated dissonance re-
self-destructive behaviors. The good such as Asia’s Regional Comprehensive duction mechanisms constitute weapons
news is dissonance reduction manipula- Economic Partnership’s invitation of influence that persuade even the most
tion alone will not permit exploiters to for Chinese Belt and Road extension skeptical consumers of information.25
create narratives that sell to mass audi- beyond the nine-dash line, suggest that However, manipulating the opinions
ences. Exploiters must adeptly combine asymmetric narratives such as China’s of whole societies requires exploiters
the art of persuasion with cognitive can affect global audiences. to design narratives that conform with
dissonance and other interrelated psy- Robert Cialdini calls asymmetric targeted audience cultural and linguistic
chosocial constructs to develop gray narratives that deliberately mislead a frames. Commonly held ideas passed
propaganda that propels behaviors to- recipient’s behavior toward the benefit through the generations guide societal
ward their desired objectives. of the sender weapons of influence and behaviors; it is impossible to create a

JFQ 108, 1st Quarter 2023 Hall 79


Three Air Force F-22 Raptor aircraft assigned to
90th Fighter Squadron, Joint Base Elmendorf–
Richardson, Alaska, fly alongside Air Force
KC-135 Stratotanker aircraft assigned to 100th
Air Refueling Wing at Royal Air Force Mildenhall,
England, over Poland, August 10, 2022 (U.S. Air
Force/Kevin Long)

80  Features / The Fight for Strategic Cognitive Terrain JFQ 108, 1st Quarter 2023
JFQ 108, 1st Quarter 2023 Hall 81
one-size-fits-all narrative that can cor- Psychological distance is more Russian president Vladimir Putin
ral a unitary perspective on an issue.26 important than physical distance when aspires to stabilize the arc of crisis. Putin’s
Attempts to do so can result in targeted classifying strategic actors. For example, “sovereign democratic” construct is
audiences forming interpretations that though the Baltic nations share physical therefore specifically designed to counter
conflict with the sender’s intent; this borders with Russia, they oppose the the West’s encroachment in Russia’s near
variable makes it difficult for propagan- Kremlin’s foreign policies. Wary of abroad. Putin’s sovereign democratic
dists to calculate whether audiences will NATO’s response when Russia is en- structure envisions the amalgamation of
form desired perceptions. However, as gaging opposed Western actors, Valery friendly neighbors who exercise complete
Clausewitz notes, people’s passion can Gerasimov, chief of the general staff of control over their economies and main-
cause societal forces to act contrary to the Russian military, acknowledged that tain strong militaries to oppose liberal
rational cultural norms.27 Manipulated modern information networks provided democratic influence.32 Putin’s goals are
dissonance reduction mechanisms asymmetric advantages that can create to secure Russia’s borders and fracture
imbedded within culturally relevant nar- permanent “long-distance, contact- NATO. However, certain that NATO
ratives create psychological triggers that less actions” within opposing states.29 will honor pledges to defend its mem-
can thrust irrational societal tendencies Accordingly, exploration into how the bers, Putin prefers indirect approaches
to the forefront. These dynamics make Kremlin competes for strategic cogni- over direct military confrontation. The
it possible for societies to fall victim to tive terrain within Russia’s near abroad Russian military’s initiation of the so-
gray propaganda. provides military analysts with a model to called “special military operation” in
To be successful, adversaries tailor examine how adversaries employ psycho- Ukraine on February 24, 2022, exempli-
gray propaganda toward aligned, neu- logical capitulation strategies. fies the Kremlin’s operationalization of
tral, and opposed actors who revolve Putin’s vision. The invasion of Ukraine
around distinct perceptual centers of Russia’s Fight for Strategic ultimately seeks to secure what Putin per-
gravity (see figure 3).28 Aligned actors Cognitive Terrain ceives as the most vulnerable region for
champion the adversary’s foreign poli- Geography shapes Russian perspec- continued NATO encroachment along
cies; propagandists propel these actors tives on national security. Fears caused by his near abroad, while simultaneously
toward perceptual objectives that advance numerous invasions30 have etched an ex- employing information campaigns that
their security agenda. Since neutral actors treme paranoia of external powers in, to test NATO’s unity and the West’s will to
have geopolitical alternatives, propa- use the term of psychoanalyst Carl Jung, resist Russian security objectives.
gandists exert more energy to propel the collective unconscious of the Russian In 2013, Gerasimov challenged state
them toward perceptual objectives that psyche. Maintaining a zone of influence apparatuses to not only learn the lessons
expand their security agenda. Whereas along its borders therefore dominates of the nontraditional military means
aligned and neutral actor orbits tend to the Kremlin’s strategic culture. NATO’s employed during the Arab Spring and
act as if propelled by centripetal force, enlargement, as well as perceived U.S. the so-called color revolutions, but also
opposed actor disagreement acts as if backing of color revolutions in Georgia to get ahead of the curve and figure out
propelled by centrifugal force against the (2003), Ukraine (2004), and Kyrgyzstan how the Russian military can apply them.
adversary’s perceptual center of gravity. (2005), has created the belief that an arc Chief among his thoughts was the use
Propagandists apply pressure to propel of crisis exists around Russia.31 These of information warfare to reduce the
opposed actor perceptions toward in- beliefs intensify Russian paranoia and combat potential of superior forces.33
creased ambivalence. heighten desires to expand security zones. Gerasimov’s thoughts on 21st-century
warfare prompted the Russian General
Staff to discover indirect approaches that
Figure 3. Strategic Actor Model place human perception at the center of
Opposed Actors gravity and open societal fault lines that
O turn liberal democratic norms and institu-
tions against themselves.34
Two prominent examples—the
Neutral Actors Russian onslaught of gray propaganda
Aligned Actors
that widened preexisting Ukrainian
A N societal fissures to set conditions for the
PERCEPTUAL
OBJECTIVE annexation of Crimea, and the introduc-
C G tion of “little green men” in the Donbas
O
following Kyiv’s 2013 Euromaidan
demonstration—highlight the Kremlin’s
growing expertise at manipulating percep-
tions. Though this military intervention

82  Features / The Fight for Strategic Cognitive Terrain JFQ 108, 1st Quarter 2023
President-elect Donald J. Trump stands on platform of Capitol during 58th Presidential Inauguration in Washington, DC, January 20, 2017
(DOD/Marianique Santos)

dampened Ukraine’s budding relationship stimulated strong negative emotions Russian gray propaganda fosters op-
with the European Union, the Kremlin that affect Russian society’s inconsistent posed actor ambivalence toward its efforts
realized that it cannot achieve Putin’s cognitions between authoritarianism and to undermine the West’s collective capac-
revanchist aims while NATO remains liberal democracy. Finally, Putin’s non- ity to refute Putin’s foreign policy agenda.
in its near abroad. Thus, lessons from stop assertions that Russia is ultimately The Kremlin masterfully exploited the
Russia’s 2014 intervention in the Donbas fighting U.S.-backed Western proxies 2015–2016 refugee crisis to swell fear
most likely led to Putin’s 2022 decision to during the war in Ukraine illustrates the throughout the European community.37
invade Ukraine, thereby permanently re- Kremlin’s current use of propaganda to The European Union’s insistence that
moving it from NATO’s influence, while retain aligned actors. members maintain open borders caused a
also continuing to employ gray propa- Russia aggressively pursues neutral crisis of solidarity among national leaders.
ganda against opposed Western strategic actor movement toward sovereign demo- The crisis spurred the rise of populist gov-
actors to secure territorial gains. cratic architectures to balance against the ernments in NATO members Poland, the
Putin must retain aligned actor sup- West. The Kremlin exploits pan-Slavic Czech Republic, Hungary, and Turkey.
port to counter further liberal democratic identities in the Commonwealth of Prime Minister Viktor Orban’s advocacy
encroachment within Russian zones of Independent States to tightly couple of sovereign democracy as “a new model
influence. Continuous news coverage of neighboring nations with Russia. Kremlin- of governance for Hungary to follow”
U.S. activities in the Balkans and Central funded language, youth education, and illustrates the success of Russian gray
Asia reinforces domestic audience biases Russian Orthodox Church programs propaganda in cultivating strong negative
that the United States surrounds Russia create “vertically integrated propaganda emotions that led to societies’ question-
to retain global hegemony. The Kremlin networks” that stretch across Eurasia.36 ing of whether liberal governments could
points to the nearly $500 billion annual Constant depictions of Western aggres- provide security.38
discrepancy between U.S. and Russian sion against Serbia, Libya, Syria, and The United States is not immune
defense spending to reinforce beliefs Afghanistan have incited perceptions of to Russian manipulation. Avalanches of
of the U.S. resolve to contain Russia.35 liberal democratic conspiracies to destabi- Kremlin gray propaganda during the
Additionally, reminders of how NATO lize non-Western states and have nurtured 2016 U.S. national elections in an influ-
took advantage of Russia’s weakness confirmation biases that a resurgent Russia ence campaign intended to make voters
following the Soviet Union’s fall have is needed to counter the United States. trivialize inconsistent cognitions between

JFQ 108, 1st Quarter 2023 Hall 83


U.S. Servicemember and Slovak soldier discuss tactics during NATO exercise Strong Cohesion 2022, in Slovakia, September 22, 2022 (NATO)

liberal and populist agendas. A 2017 intel- trustworthy than Trump indicates that joint doctrine emphasizes understanding
ligence community assessment found that the United States is losing the cognitive information’s pervasiveness to determine
Putin personally initiated the information fight, the following recommendations effects on relevant actors and military
campaign preferencing Donald Trump’s discuss ways to win the battle.42 operations.44 However, Joint Publication
election.39 Russian state-sponsored news 3-13, Information Operations, does not
outlet Russia Today (RT) broadcast Recommendations discuss how to shape target audience
hundreds of pro-Trump news stories and Conclusions perceptions for desired strategic effects.
to nearly 85 million American viewers. Information experts routinely advocate Thus, the Joint Staff should formalize the
RT-produced pro-Trump YouTube for increased intellectual property pro- cognitive warfighting domain to provide
videos received nearly 1 million more tection, election hardening, and educa- the military enterprise with the ways
views per day than pro–Hillary Clinton tion of citizens to identify “fake news” and means to prevail on the cognitive
advertisements. Moreover, the assessment as ways to protect the United States battlefield. This recommendation does
concluded that Russian trolls created against asymmetric narratives.43 These not advocate for the creation of another
more than 50,000 Facebook and 400,000 proposals require legislative measures combatant command but is intended
Twitter accounts whose daily pro-Trump that do not leverage military capabili- to encourage the Joint Staff to consider
posts were shared millions of times.40 ties to defend the Nation against per- reflagging U.S. Cyber Command and
When asked why Putin would ceptual manipulation. Politicians must consolidating cyber, electronic warfare,
prefer him in the Oval Office, Trump also enact laws that allow DOD to military information support operations,
responded, “Because I’m a great guy.”41 incorporate the psychosocial methods civil affairs, and all other joint informa-
Or did Putin simply aid the candidate discussed throughout this article into tion functions under a U.S. Cognitive
who claimed that NATO was obsolete in developing global campaign plans to Dominance Command.45 Furthermore,
getting elected to the U.S. Presidency? counter gray propaganda. this recommendation is not intended to
Though a 2020 survey’s finding that The U.S. military should codify a replace cyber operations with informa-
most people considered Putin more cognitive warfighting domain. Current tion operations. Rather, it is intended to

84  Features / The Fight for Strategic Cognitive Terrain JFQ 108, 1st Quarter 2023
emplace the entire information spectrum Joint commands should incorporate Planners can use connectivity capabili-
as the joint warfighting integrator when professionals who are fluent in target ties to collect the numbers of retweets,
competing for highly contested strategic audience cultural frames. Linguistics, an- shares, and likes to measure message pro-
cognitive terrain. thropological, and other cultural experts liferation, persistence, and strategic actor
The U.S. military should also institute will enhance the planning staff’s ability responses. The most important measure
occupational specialists trained to scour to determine what may resonate with is the shrinking of malign actor presence
the Web and social media platforms for specific populations. Staff can use cultural within the strategic cognitive terrain.
gray propaganda. These “Cyber Scouts” frames consisting of rituals, symbols, and Combining cutting-edge communica-
would surveil gray zone social spaces legends to develop a society’s “collec- tions with psychosocial science to employ
where trolls lurk. Their reconnaissance tive unconscious profile.” Consider the psychological capitulation strategies has
objective would be the identification “Century of Humiliation” as it pertains changed the character of modern war.
of asymmetric narratives requiring im- to China’s collective unconscious and Adversaries combine half-truths with
mediate refutation. Armed with artificial how it influences the country’s fervor psychodynamic behavioral constructs to
intelligence (AI) algorithms, Cyber for supplanting U.S. hegemony in the compete for strategic cognitive terrain.
Scouts could work with foreign agents Pacific. Collective unconscious profiles The U.S. military currently lacks the au-
operating within the virtual battlefield. AI would help planners harvest narrative thorizations and capabilities required to
data could then be fed to joint targeting potential for targeted audiences. protect societies against gray propaganda.
operations that would expose and abolish Joint commands should incorporate Peter Singer and Emerson Brooking
troll farms, “sock puppets,” and other psychologists and sociologists to turn quoted an unattributed U.S. Army of-
exploiters as part of dismantling networks collective unconscious profiles into ficer as saying, “Today we go in with the
that propagate gray propaganda. persuasive content. Planners could also assumption that we’ll lose the battle of
Updating Murphy and Kuehl’s “3C” leverage graphic artists and advertising the narrative.”49 The United States can
information power model of connectiv- specialists to transform messages into no longer accept loss in the information
ity, content, and cognition to include influential memes and videos that would fight. As Dennis Murphy and James
“compete” and “comprehend” will assist immediately grab the receiver’s attention, White cautioned, “Failure to . . . react to
military planners with operationalizing be simple to understand, and resonate. propaganda cedes the international infor-
counterpropaganda plans.46 Competition Military planners would need to share mation environment to the enemy”50 and
prioritizes getting it right over being proposed themes and messages with U.S. allows adversaries to continuously out-
right. Lessons learned from the 2008 Embassy public affairs offices in strategic flank us on the cognitive battlefield. JFQ
Russia-Georgia war found that clarity actor nations to gain concurrence on
and consistency are more important than unified messaging approaches. This step
micromanaging messages in a 24/7 news would ensure that the right message went Notes
cycle.47 The contrast principle holds that to the right audience at the right time.
1
Valery Gerasimov, “The Value of
initiating messages are more persuasive Joint commands must increase
Science Is in the Foresight: New Challenges
than responding messages.48 Joint com- their connectivity to mainstream com- Require Rethinking the Forms and Methods
mands should therefore adhere to that munications to reach target audiences. of Carrying Out Combat Operations,”
principle and broadcast messages that Collaborating with preexisting partners trans. Robert Coalson, Military Review,
immediately control narratives. would be an inexpensive way to in- January–February 2016 (originally published
in Military-Industrial Kurier), February 27,
The downing of Malaysian flight crease capacity. For example, European
2013, available at <https://www.armyupress.
MH17 over eastern Ukraine in 2014 Combatant Command planners could army.mil/Portals/7/military-review/Archives/
highlights the importance of the contrast collaborate with the NATO Strategic English/MilitaryReview_20160228_art008.
principle. Anticipating blowback, the Communication Center of Excellence to pdf>.
Kremlin immediately blamed Ukraine exploit popular social media platforms. 2
Hannes Heine, “Fighting ‘Fake News’
Online: How Soldiers in Latvia Got Fooled
for shooting down MH17. By the time Planners could also leverage Special
by Bots,” Der Tagesspiegel, October 2, 2019,
investigators had proved that a Russian- Operation Command’s WebOps experts available at <https://www.euractiv.com/
supplied surface-to-air missile had to develop influential memes and videos section/eastern-europe/news/fighting-fake-
downed the airliner, the news cycle had al- to refute gray propaganda. news-online-how-soldiers-in-latvia-got-fooled-
ready moved on to other headlines. Thus, Cognition is where the human mind by-bots/>.
3
Dmitry Adamsky, “From Moscow with
staff fighting for cognitive terrain should comprehends information. Successful
Coercion: Russian Deterrence Theory and
not waste time responding to every piece information operations must stimulate Strategic Culture,” Journal of Strategic Studies
of mis- and disinformation; their sheer human affect toward intended perceptual 41, no. 1–2 (2018), 45.
volume prevents it. They must instead im- objectives. Psychologists can provide 4
Carl von Clausewitz, On War, ed. and
mediately provide commanders with clear dissonance reduction approaches for in- trans. by Michael Howard and Peter Paret
(New York: Everyman’s Library, 1993), 91.
statements when fleeting opportunities clusion within culturally framed messages 5
Dennis Murphy and Daniel Kuehl, “The
arise to erode an adversary’s credibility. to produce desired perceptual effects.

JFQ 108, 1st Quarter 2023 Hall 85


Case for a National Information Strategy,” 18
Festinger, A Theory of Cognitive 99, no. 4 (July–August 2019), 92, available at
Military Review, September–October 2015, Dissonance, 18. <https://www.armyupress.army.mil/Journals/
available at <https://www.armyupress.army. 19
Sebastian Cancino-Montecinos, Fredrik Military-Review/English-Edition-Archives/
mil/Portals/7/military-review/Archives/ Björklund, and Torun Lindholm, “Dissonance July-August-2019/Finch-Russian-media/>.
English/MilitaryReview_20151031_art013. and Abstraction: Cognitive Conflict Leads to 36
Antoaneta Dimitrova et al., The Elements
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Jonah Berger and Katherine L. Milkman, 39
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Singer and Brooking, LikeWar, 112–113.
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Amy Cheng and Humza Jilani, “Trump
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Bishop, “Elements of U.S. Informational degree to which people believe that external His Own Words,” Foreign Policy, July 18,
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Robert Cialdini, Influence: The Psychology Attributions are assigned causes for behaviors. com/2018/07/18/trump-on-putin-the-u-s-
of Persuasion (New York: Harper Business, 23
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Dante Chinni, “Foreign Leaders Top
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Singer and Brooking, LikeWar, 159–160. News, January 12, 2020, available at <https://
Informational Power”; Murphy and Kuehl, 26
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Murphy and Kuehl, “The Case for a USAF. of U.S. Informational Power”; Singer and
National Information Strategy,” 73. 28
Andrew Chisholm, “Disrupt, Coerce, Brooking, LikeWar; Matisek, “Shades of Gray
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Jess Block Nerren, “Civic Engagement, Legitimize, Attract: The Four Dimensions of Deterrence”; Paul and Matthews, The Russian
Fake News and the Path Forward,” Russian Smart Power” (thesis, Joint Advanced “Firehose of Falsehood” Propaganda Model.
Journalism and Mass Communication Warfighting School, June 27, 2018), 5. 44
Joint Publication 1, Doctrine for the
8, no. 2 (February 2018), 51, available 29
Gerasimov, “The Value of Science Is in Armed Forces of the United States (Washington,
at <https://www.researchgate.net/ the Foresight,” 24. DC: The Joint Staff, March 25, 2013,
publication/327793603_Civic_Engagement_ 30
Norbert Eitelhuber, “The Russian Bear: Incorporating Change 1, July 12, 2017), I-19,
Fake_News_and_the_Path_Forward_ Russian Strategic Culture and What It Implies available at <https://irp.fas.org/doddir/dod/
Peer_Reviewed_Journal_Article_in_ for the West,” Connections 9, no. 1 (Winter jp1.pdf>.
Journalism_and_Mass_Communication/ 2009), 5. 45
Schmidt, “The Missing Domain of War.”
link/5efe737ca6fdcc4ca4474d67/download>. 31
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Murphy and Kuehl, “The Case for a
15
Leon Festinger, A Theory of Cognitive 32
Ibid., 13. National Information Strategy,” 72.
Dissonance (Stanford, CA: Stanford University 33
Gerasimov, “The Value of Science Is in 47
Svante E. Cornell and S. Frederick Starr,
Press, 1957), 9. the Foresight,” 27. The Guns of August 2008: Russia’s War in
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Ibid., 17. 34
Mark Galeotti, “I’m Sorry for Creating Georgia (Oxford: Routledge, 2009), 195.
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Nicholas Levy, Cindy Harmon-Jones, the ‘Gerasimov Doctrine,’” Foreign Policy, 48
Cialdini, Influence, 12.
and Eddie Harmon-Jones, “Dissonance March 5, 2018, available at <https:// 49
Singer and Brooking, LikeWar.
and Discomfort: Does a Simple Cognitive foreignpolicy.com/2018/03/05/im-sorry-for- 50
Murphy and White, “Propaganda,” 24.
Inconsistency Evoke a Negative Affective creating-the-gerasimov-doctrine>.
State?” Motivation Science 4, no. 2 (September 35
Ray Finch, “How the Russian Media
2017), 95–108. Portrays the U.S. Military,” Military Review

86  Features / The Fight for Strategic Cognitive Terrain JFQ 108, 1st Quarter 2023

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