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Accelerate claims processing

and scale e ciently

Enhance customer experience with end-to-end claims

processing for a faster, simpler, and satisfying claims journey

Get in touch See use cases

Gartner: 53% of insurance organizations are

actively experimenting or already
implementing digital process automation
technologies

60% 25% 50%

Claims handled automatically Increased customer satisfaction Reduction in claims expenses

More than 60% of claims can be handled With 24/7 round the clock availability, Claims handling plays a vital role in deciding the
automatically with highest-grade of our solutions can process large combined ratio of a company. With automation,
accuracy to reduce response time from volume of queries accurately within insurers can reduce the ratio and increase their
hours to a few seconds. seconds for increased customer profitability while scaling.

Paving the way for a

seamless claims
journey
Insurers need to embrace a combination of technology and human
for a faster, seamless, analytics-based approach to claims handling.
To support this, we provide:

Identifying the right information from customer interactions

Prompt addressing customer requests and actively addressing the

issue

Automatically support claims opening and settlement

Identifying opportunities to expand business within existing

accounts.

Strengthening
performance
and customer
relations
Our solution improves accuracy which reduces both
overpayments and underpayments of indemnity obligations –
a direct impact on your combined ratio.

Customer satisfaction increases due to reduced processing

time including access to service representatives to quickly
resolve claim disputes and avoiding litigation.

Van Ameyde :
E ortless
Cross-Border Claims
Management
Experience a seamless, e icient, and accurate approach to cross-
border claims handling with the following features:

Multi-Language Support
Best-in-class Regulatory Compliance
Integration with systems, such as Contemi, and Sapiens
Customizable Workflow Management

Van Ameyde is leveraging our compliant, multi-lingual claims

handling solution for e ective cross-border claims management to
eliminate claims leakage and reduce outstanding reserves.

Get in touch

Drive e ciency,
pro tability, and
scalability
Transforming Insurance Companies across the globe to
become future ready with our state-of-art AI solutions.

Solution for Insurance Industry

Align your strategic imperative with

our AI solution for continuous
business growth

Van Ameyde : E ortless Cross-Border

Claims Management

Improve combined ratio by reducing the operational cost

with e icient claims processing.

Add capacity to the claims handling team for peak

seasons and complex cases like cross-border claims.

Reduce first response time from hours to a few seconds

leading to increased customer trust.

Enhance customer experience with fast, simple, and

satisfying claims processing.

24/7 availability and productivity to process large volumes

of claims quickly and accurately.

Empower human resources by allowing them to perform

value-addition critical tasks.

Customer Feedback

" Our Digital Employee was welcomed in the

customer-service department because it
" The Al solution from Simplifai will be the
performs a lot of repetitive, tedious tasks
that few will miss. At Claims Link, it was met
with standing applause and cake.
next step for us through its capability to
" SR Bank works continuously to streamline
internal processes to create better customer
read and interpret unstructured 'free' text in experiences. We see great potential for
emails and several other formats of streamlining back-o ice operations through
documents where RPA has limitations collaboration with Simplifai. There is also a
potential for synergy e ects between Simplifai
and companies in the Finstart Nordic portfolio.

Mille Haslund Mellbye, Egon Scheers Glenn Sæther

Nordic Head of Claims at Söderberg Director Operations, Van Ameyde VP Technology, Development and
& Partners Group Business Processes, SR Bank

" " "

Van Ameyde : E ortless We adhere to the best-in- Read our e-Book on ‘Scope of
Cross-Border Claims class data privacy and Intelligent Automation in
Management security protocols Insurance Indust ’ for more
insights.
Experience a seamless, e icient, and We o er state-of-the-art, GDPR and ISO/IEC
accurate approach to cross-border 27001:2013 compliant AI solutions. We respect
claims handling with the following user’s privacy and prioritize data protection
features: right from design to development following the Download e-book
Secured Software Development Cycle
Multi-Language Support (SSDLC) approach. Our transparent,
Best-in-class Regulatory Compliance enterprise-ready AI solutions empowers
Integration with systems, such as customers with data control and clear usage
Contemi, and Sapiens purposes. 
Customizable Workflow
Management

Van Ameyde is leveraging our Best -in-class compliance

compliant, multi-lingual claims
handling solution for e ective cross-
border claims management to
eliminate claims leakage and reduce

Read use case

Out of the box integration with

your existing systems

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