Professional Documents
Culture Documents
Activities:
- Landing page
- Sign up/sign in pages
- Dashboards: Home, Contacts, Products, etc.
1. Know your users (classify – customer, admin, delivery agent, customer care personnel)
2. Specify what each user does:
- Customer:
o Create account
o Sign in
o Log out
o Search/View products
o Manage cart – add, delete
o Pay/Checkout
o Get a payment success message
o Get a receipt for paid products
o Track products
o Make a review
o Do Enquiry, View response to enquiry
- Reusability