1.

Age

 18-24
 25-34
 35-44
 45-54
 55 and above

2. Gender

 Male
 Female
 Other

3. Occupation

 Employed (full-time)
 Employed (part-time)
 Self-employed
 Student
 Unemployed
 Retired
 Other

4. Educational background

 High School or equivalent

 Bachelor's degree
 Master's degree
 Doctorate or higher
 Other

5. How aware are you about cyber-crime?

 Very well
 Not so well
 Don’t know
6. How often do you use digital payment methods (e.g., mobile banking, e-wallets, online
payment platforms)?

 Multiple times a day

 Daily
 A few times a week
 Once a week
 Rarely

7. Which digital payment methods do you use most frequently?

 Mobile banking apps

 E-wallets
 Online payment platforms
 Credit/debit cards
 Other

8. How safe do you feel about your information when you use digital payment?

 Very safe
 Safe
 Not safe

9. Are you aware of the various types of digital payment crimes (e.g., identity theft, phishing,
online scams)?

 Yes
 No

10. Have you ever been a victim of a digital payment crime?

 Yes
 No
11. What security measures do you take to protect your digital payment transactions?

 Use strong passwords

 Enable two-factor authentication
 Regularly update software/apps
 Regularly monitor account activity
 Other

12. Do you believe that digital payment crimes are on the rise?

 Yes
 No
 Not sure

13. What factors do you think discourage people from reporting digital payment crimes?

 Fear of counter attack

 Lack of confidence in authorities
 Lack of knowledge about reporting procedures
 Belief that nothing will be done
 Other

14. How much trust do you have in the security and reliability of digital payment systems?

 Complete trust
 Moderate trust
 Limited trust
 No trust

15. What would increase your trust in digital payment systems?

 Stronger security measures

 More transparent policies
 Clearer dispute resolution processes
 Better customer support
 Other
16. Do you believe financial institutions and service providers do enough to protect consumers
from digital payment crimes?

 Yes
 No
 Not sure

17. Do you think there is a need for more education and awareness programs about digital
payment crimes?

 Yes
 No
 Not sure