OLUWADAMILOLA SOLA KUTI

 
Lagos | +234 803 156 8632 | princess.ad26@gmail.com

Professional Summary
Skilled business and financial management professional equipped to plan budgets, control
expenditures and manage team operations. Experienced in customer relationship
management, focused on human capital improvement and strict compliance. Analytical in
problem-solving and system improvement.

Experience
Treasurer Jan 2022 to Current
JCI Lagos Metropolitan
 Managing the local organization's accounts, cash flow and balance sheet
 Monitoring and forecasting the organization’s financial budget, through strategic
planning and management
 Forecasting the organization's finances through strategic planning, monitoring and
budget management
 Managing the process for receiving, depositing and disbursing funds
 Coordinating banking activities with outside banks
 Leading the budget process for the organization's projects
 Tracking and evaluating the financial aspects of the organization's projects,
programmes, and events, as well as its capital, income, and expenses
 Preparing quarterly board treasury report (Including liquidity analysis, cash flow,
credit risk analysis)
 Utilizing financial and treasury expertise to develop solutions for new financial
challenges
 Preparing monthly and quarterly financial statements including end of the year
financial statements

Case/Customer Relations Manager Jul 2021 to Jan 2022

Eviction Option
Managed onboarding of clients and guide them through their needed services
 Compiled the required information via email management software to help target
the clients desired residences and properties
 Analyzed clients feedback forms to implement the company's customer
satisfaction goals
 Reviewed client's rental history records and coordinate with property managing
firms
 Evaluated the client's financial data to ensure applicants are eligible before
beginning the application process for them
 Monitored client’s application progress and managed follow up appointments
 Provided clients with service updates
 Maintained relationships with current clients and ensured they got their desired
properties within a stipulated time frame
 Developed and maintained strong relationships with clients, property managers,
agents, appraisers and other real estate professionals
General Manager Oct 2015 to Dec 2021
MBC Fashions
 Planned and executed new strategies to ensure the business is innovative and
increase sales.
 Directed the procurements of products (clothes, shoes, bags, belts and other
fashion accessories) and services.
 Examined products to ensure compliance with quality standards
 Achieved set targets efficiently in a fast-paced environment
 Managed a team of three.
 Supervised the business's day-to-day operations.

Administrative Officer, Operations & Projects Jul 2019 till date

Penpreneur Associates
 Recruited top-performing staff to drive organisational growth.
 Managed daily operations by overseeing financials, Key Performance Indicators
(KPIs) and employee performance.
 Developed and supervised staff by providing orientation, training, support and
direction.
 Determined performance goals, providing crucial feedback on methods to reach
milestones.
 Leveraged network to secure new clients and partnership opportunities.
 Managed client relationships to boost retention and maximise revenue.
 Designed marketing strategy to effectively identify and convert leads.
 Mentored and developed new and existing employees to achieve corporate goals
and objectives.
 Implemented processes and structures to make business effectively operational
without compromising quality.

Administrative Officer Feb 2019 to Jun 2019

Phiscxycliff Nigeria Limited
 Organized and schedule meetings and appointments
 created and disseminated correspondence, including memos, letters, faxes, and
forms.
 Assisted in the preparation of regularly scheduled reports
 Update filing system
 Ordered office supplies
 Submitted and reconciled expense reports
 Provided general support and information by answering visitors enquiries and
requests
 Carried out administrative duties such as filing, typing, copying, binding, scanning
etc
 Maintained computer and manual filing systems

Administrative Assistant Aug 2018 to Jan 2019

Ministry Of Works － Akure
 Organized and schedule meetings and appointments
 Produced and distributed correspondence memos, letters, faxes and forms
 Aided in the creation of regularly scheduled reports
 Developed and maintained a filing system
 Ordered office supplies and reconciled expense reports
 Provided general support and information by answering visitors questions and
requests
  Assisted ministry's staff by providing information, educational opportunities and
experiential growth opportunities
Account Officer
Seven Up Bottling Company Sep 2011 to Jan 2012
 Handled department bookkeeping, clerical and secretarial duties efficiently
 Was the in charge of the "SAMS" day-to-day at Ijora depot
 Took inventory of goods in the depot
 Assisted in preparing quarterly account of the company
 Reported daily and weekly account report to the head office

Core Skills
 Operations Management  Forecasting
 Account management  Financial Reporting
 Prospecting and networking skills  Project Management
 Treasury Management  Budgeting and Budget Monitoring
 Cash management  Graphics design
 Analytical kills  Market analysis
 Customer satisfaction  Product and service knowledge

Education
Diploma in Risk Management for Projects 2022
University of Adelaide
Risk Management for Projects

Diploma in Business and Management, Operations 2020

HarvardX

Bachelor of Education - BEd, Economics 2017

University of Ibadan

Business Administration and Management - NCE 2013

Federal College of Education (Technical － Yaba)

Certifications
 Workforce Collaboration and Development - YALI Africa
 Logistics and Supply Chain Management - International School of Management
(ISM), Lagos
 Entrepreneurship in Emerging Economies - HarvardX
 Management Strategies for People and Resources - YALI Africa
 Customer Service: Problem Solving and Troubleshooting - LinkedIn
 Building Rapport with Customers - LinkedIn
 Customer Service Foundations - LinkedIn
 Customer Service: Call Control Strategies - LinkedIn
 Customer Service: Handling Abusive Customers - LinkedIn
 Creating Positive Conversations with Challenging Customers - LinkedIn
 De-Escalating Intense Situations - LinkedIn
 Become a Customer Service Specialist - LinkedIn
 Project Management Foundations - LinkedIn