Lauren Sheehan

Wesley Chapel, FL (813)-416-9943 laurensheehan134@gmail.com

OBJECTIVE

A professional and dependable server with three years of experience. Proficient in customer service,
maximizing satisfaction, and exceeding restaurant expectations. Strongly skilled in high-volume and
fast-paced environments, with the ability to adapt quickly, work under pressure, and multitask.

EDUCATION —
Wharton High School,
Tampa FL.
- High School
Diploma
Pasco-Hernando State
College, Wesley Chapel
FL.
- Associate in arts
University of South
Florida, Tampa FL.
(Current)
- Bachelor in
business marketing
EXPERIENCE
April 2019- Jan 2020
Food Service • Pizza Maker (Insider) • Marcos Pizza
- Directly interacted with guests by proficiently
answering phone calls, taking orders, and dealing
with cash registers.
- Worked multiple stations in a timely manner,
including dough stretching, saucing, cheesing,
cutting, and boxing.
Jan 2020- Dec 2020
Food Service • Hostess • Fords Garage
- Welcomed guests and responded to guest inquiries
promptly and efficiently.
- Seated guests and managed seating charts.
- Monitored restaurant activity and determined dining
and seating flow.
- Trained new hosts/hostesses.

Dec 2020- Current

KEY SKILLS Food Service • Server • Fords Garage
— - Served and greeted all guests professionally,
Customer service respectfully, and enthusiastically.
Detail-oriented - Timely maintained a 5-6 table section effectively and
Time management efficiently leaving the guests with a positive dining
Adaptable experience.
Leadership - Served guests with ease while handling busy times
Flexibility and working well under pressure.
Problem-solving - Assisted coworkers in rush hour by taking extra
customer orders and bringing out prepared dishes.
- Uses menu knowledge to guide guests to the ideal
dining experience and answer any related
questions.
- Worked busily Friday nights, all day Saturday, and
Sunday morning brunch shifts.
- Trained multiple servers.
- Maintained a high level of cleanliness as well as
monitored high-quality food, checking all orders to
ensure they were complete, prepared as ordered,
and had an attractive appearance.

REFERENCES

[Available upon request.]