ALYSSA MAMBRETTI

159 Fernhill Blvd, Oshawa, ON L1J 5J3

289-685-1533 alyssa_mambretti@hotmail.com

OBJECTIVE

Responsible and hard-working individual looking to obtain a part time position as an intake clerk
at Durham College.

EDUCATION

Office Administration-Executive Diploma Graduating 2021

-Durham College, Whitby, ON

RELEVANT SKILLS

- Ability to work well under pressure, in a fast paced environment

- Demonstrated ability to problem solve on the spot to resolve customer concerns
- Excellent communication skills with ability to interpret and express positive nonverbal
communication
- Demonstrated excellent interpersonal and intrapersonal skills

EXPERIENCE

Shift lead July 2016 - Present

Dairy Queen, Bowmanville, ON
- Take steps necessary to meet customer needs and resolve food or service issues
- Serves fresh, hot food with a smile in a timely manner
- Organizes shift to run smoothly
- Maintains product knowledge to answer customers’ questions

Shift lead/ Customer service representative/ Cashier June 2012 - July 2017
Bulk Barn, Bowmanville, ON
- Greeted customers and ensured they were satisfied with visit by providing fast, friendly and
accurate service
- Answered questions about merchandise and maintained knowledge of all promotions
- Ensured all Bulk Barn policies and procedures were followed

REFERENCES AVAILABLE ON REQUEST