CASSAUNDRA RAMIREZ

3713 Holly Ave. Baldwin Park, CA 91706

cassaundra.ramirez@gmail.com
626.378.3945


SUMMARY OF QUALIFICATIONS: I am very flexible and very detail-oriented with the
ability to work in a fast paced environment, while also having the ability to work well with
others to complete all assigned tasks.

EDUCATION
California Polytechnic State University, Pomona, CA 2015
Bachelor of Science, Apparel Merchandising and Management, Emphasis in Retail
GPA: 3.530


EXPERIENCE
Shawl Dawls, San Dimas, CA June 2014-Present
Operations/Admin Intern
Assist with maintenance of operational updates, including contacts and website
Assist with inventory management
Log sales into P.O.S system

Building 45 Boutique, Cal Poly Pomona January 2014-April 2014
Sales Associate
Provided excellent customer service by responding to and assisting guest and public inquiries
Received payments by cash, check, credit cards, vouchers, or automatic debits.
Log sales in appropriate sales sheets

WIN Hyundai, El Monte, CA December 2012 March 2013
Receptionist/Cashier
Answered all incoming calls and handled callers inquiries
Responded to guest and public inquiries
Greeted, assisted and directed guests, workers, visitors and the general public
Provided word-processing and clerical support
Received payments by cash, check, credit cards, vouchers, or automatic debits.
Counted money in cash drawers at the beginning and end of shifts to ensure that amounts are
correct and that there is adequate change.

SKILLS
Bilingual, excellent verbal and written communication skills, customer service oriented, good
organizational skills, experienced in Microsoft Word, Excel, PowerPoint, and Adobe Illustrator.

EXTRACURRICULAR ACTIVITIES
Part of an exclusive AMM Leadership program, volunteer at local elementary school