Wendy Sanchez

394 Mar Vista Ave

Pasadena, CA 91106
(626) 628-5244
wennddysanchez@gmail.com

Objective:

Seeking a position where I can fully utilize my skills and experience in retail sales and
customer service in order to contribute to a dynamic organization with a great reputation. My
goal is to become a Social Worker and the experience that I gain in this position will be
valuable.

Experience:
Pasadena Convention Center
Guest Service Representative

Pasadena, CA

Maintained ordinance by supervising events shows

Assisted clients with questions regarding show events

Utilized Motorola to communicate with Convention departments

TJ MAX

07/-Present

Pasadena, CA

2012-2014

Front End Coverage (FEC)

Reach Customer Experiencing
Safety
Shrink/Front End Controls
Smiled greeted, and engaged customers during their shopping experience

Line busting - Interacted with customers in Queque line, checking for tickets/mismates, utilize Motorola to
call for price check and mismates prior to check out

Monitored/maintained customer flow, cashier ratio and verified back-up coverage

Identified customer experience issues and resolved appropriately and completely

Handled reacts to EAS tags door alarms and coach cashiers on proper removal and deactivation

Sales Associate

Stocked and bagged merchandise while rearranging new displays of inventory

Responsible for snaking shoes and maintaining go-backs
Assisted customers with any questions or fashion advice

Teri & Yaki

Pasadena, CA

06/-Present

Cashier

Responsible for ringing up customers in a timely manner and guarantying a high level of customer service

Stocked and rotated inventory regularly

Monitored employees, keeping them on track of their work

Skills:

Bilingual (fluent in English and Spanish)

Excellent organizational skills
Motivated and always willing to learn new things
Energetic individual with active listening skills
Computer Skills (Microsoft Word, Power Point)

Education:
Enrolled at Pasadena City College (Social Work and G.E.)
Pasadena High School (General. Education Diploma)
ROP Retail Marketing, Regional Occupation Program

Pasadena, CA 2012-2014
Pasadena, CA 2010-2014
Pasadena, CA 2012-2012

Hillsides Y.M.O Workforce Development Program (Currently Attending)

Pasadena, CA