Julie Ann Robson

1283 Breezewood Drive

West Homestead, Pennsylvania 15120
(412) 915-5727
juliexrobson@gmail.com
OBJECTIVE
To utilize my knowledge of journalism and continue to develop my skill set within the practice.
EDUCATION
The Pennsylvania State University Greater Allegheny Campus, White Oak, Pennsylvania
Bachelor of Arts in Journalism (expected May 2017)
Cumulative GPA 3.3
Deans List Fall 2014 and Spring 2015
EMPLOYMENT EXPERIENCE
Express, West Homestead, Pennsylvania
Sales Associate
September 2015 Present
Responsible for providing the Express Experience by engaging and creating
connections with customers; giving a quick and efficient cash wrap experience while linking to
loyalty with the Express Next program; processing new product and making product available for
customers; executing floor sets to the standard of the Express Brand Guide; providing a tidy
environment by cleaning and straightening merchandise
Victorias Secret, West Homestead, Pennsylvania
Store Supervisor
November 2014 August 2015
Responsible for providing excellent customer service while supervising the team; acting
as the customer sales lead for an average of 8-10 segments per week and analyzing business data
to monitor progress and regress; training and coaching associates to provide excellent customer
service and meet sales goals; operating and executing floor sets to the standard of the Victorias
Secret Brand Guide; participating in counting inventory; completing operational tasks such as
opening/closing the store, accepting shipment, balancing cash registers, and preparing bank
deposits
Sales Specialist
April 2013 September 2015
Responsible for listening and connecting with customers while inspiring their interest in
the brand; maintaining a monthly sales quota of $150/hour; providing an efficient cash wrap
experience while linking to loyalty with the Angel Card; executing floor sets to the standard of
the Victorias Secret Brand Guide; participating in counting inventory; providing a tidy
environment by cleaning and straightening merchandise; responsible for teaching the routines of
the job to new hires

PROFESSIONAL ABILITIES
Supervisory and Sales Skills
Experienced in operational functions of a substantial business
Skilled in a high-performance selling culture
Able to guide and improve employee capabilities through coaching
Computer Skills
Operating Systems Windows 10 and Mac OS X
Applications Microsoft Office and Adobe Photoshop
Fully adept in social media capabilities