L.A.

Alexander
9494 Humble-Westfield Rd Humble, TX 77338 469-878-9055 alexander_elle@yahoo.com

QUALIFICATIONS
My ongoing goal is to foster student confidence in order to elicit student achievement.
Classroom Management: Participate in ongoing Professional Development to address the
ever changing behavior of students from diverse backgrounds.
Student Engagement: Use project based activities to keep students actively engaged in
learning.
Academic Achievement: ASPIRE award recipient due to the ability to grow over 60% of the
8th grade ELA students by over 2 reading levels.

PROFESSIONAL SYNOPSIS
Houston ISD- Fondren IB Middle Magnet
8th ELAR Instructor: 8th grade English/ Language Arts/Reading instructor provided with the
opportunity to assist ELL and regular education students improve their reading and writing skills.
Utilize guidelines required by the International Baccalaureate Organization in order to assist
students interested in IB diplomas.
Foster a classroom of caring and commitment to gain student interest which leads to higher
academic achievement and knowledge retention.
Departmental chairperson responsible for attending monthly meetings to receive the latest
ELAR/ESL information for distribution ELAR/ESL team members.
Dallas ISD-ROBERT T. HILL MIDDLE SCHOOL
Reading Specialist: 7th grade reading mastery instructor chosen to equip low level readers with the
necessary tools to increase their lexile ability.
Focused on the use of SIOP to assist both LEP and non-LEP students.
Created a Caring Classroom model to promote higher student engagement and
achievement.
Facilitated strategies that allowed students to enhance comprehension and achieve at their
highest capabilities.
Monitored assessment data to assist students with areas of deficiencies and build upon
strengths.

DB SCHENKER
Logistic Account Associate: Selected to oversee financial and operational aspects of a newly
acquired business. Managed client accounts grossing a profit of over $5k monthly. Liaison for client
with outside vendors such as: consignee, drivers, forwarders, CFS stations, steamship lines, etc.
Developed SOP that standardized operations, increasing productivity by 15%, and eliminating
the need for additional staffing.
Maximized upon value added options offered to clients, increasing profit margins from 5% to
10%.
Created client productivity reports using Excel spreadsheets to improve data integrity.

AT&T
Sales Coordinator: Recruited to assist with development of sales presentation material for Global
Accounts. Developed Standard Practices for new product training. Facilitated communication projects
including: brand awareness, special events management, etc.
Promotional efforts increased brand visibility by 20%.
Creation of Standard Practices centralized sales tactics and increased positive customer
experience by 45%.
Developed departmental newsletter which streamlined communication between store locations
and local corporate office.
Fraud Supervisor: Accountable for resolution of customer escalations within a 24 hour period.
Coached fraud representatives on matters of statistical expectations and attendance and maintained
an open door policy. Maintained metric reports to analyze strengths and problem areas of fraud
analysts.

Monitored daily 25+ analyst calls using Avaya system.

Developed weekly progress reporting system, using Excel spreadsheets, to keep analysts up to
date on stats and attendance.

EDUCATION AND CERTIFICATION

Texas Education Agency: ELA Certification 4-8
Texas Education Agency: ESL Supplemental 4-8
University of Houston: Bachelor of Arts, Houston, TX 2003

TRAINING
IB Dynamics of authentic assessment 21st-century learners (Category 3)
Project Based Learning, Manor Tech