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  • JOB Card RTS 2

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    Tulus Erikson
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    This document is a field service engineer report from PT. Rajawali Telekomunikasi Selular detailing a service call. It includes sections for the ticket number, reported problem, merchant details, EDC device details, activity details including problem type and network information, device check, status and signatures from the engineer and customer.

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    JOB card RTS 2

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    This document is a field service engineer report from PT. Rajawali Telekomunikasi Selular detailing a service call. It includes sections for the ticket number, reported problem, merchant details, EDC device details, activity details including problem type and network information, device check, status and signatures from the engineer and customer.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    9 views1 page

    JOB Card RTS 2

    Uploaded by

    Tulus Erikson
    This document is a field service engineer report from PT. Rajawali Telekomunikasi Selular detailing a service call. It includes sections for the ticket number, reported problem, merchant details, EDC device details, activity details including problem type and network information, device check, status and signatures from the engineer and customer.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    PT.

    RAJAWALI TELEKOMUNIKASI SELULAR


    Kantor Pusat : Office 8 Building, Jl. Senopati No. 8 RT.8 RW.3
    Senayan Kec Kedoya Baru Jaksel DKI Jakarta 12190

    Contact Call Center


    Phone : 0800 127 4448 ( Free )
    Whatsapp : 0817 027 4448 ( WA )

    FIELD SERVICE ENGINEER REPORT


    No.
    Ticket Number

    Reported Problem :

    Merchant Name : ……………………………………... Brand EDC : ……………………………………….

    Address : ……………………………………... Type EDC : ……………………………………….

    Merchant Type : ………………………………………. Serial Number EDC : ……………………………………….


    MID : ……………………………………….
    ICCID Simcard : ……………………………………….
    TID : ……………………………………….
    EDC : POT / CSS / SA

    Activity Problem Type


    Preventive Maintenance Deployment Software
    Hardware
    Corrective Maintenance Replacement Network Human Error
    Withdrawal Roll Out Other
    Other
    Assigment Date Time Zone Network Type Thermal

    Problem received Wifi


    Arrival at location
    Gprs
    Work started

    Work finished

    Job completed Job pending


    Device Check Device Status
    Good Not Good Good Not Good Used / Not Used
    Charger USB Charger
    APK Battery
    Printer Simcard

    Sticker Jaringan
    Action text :

    ENGINEER CUSTOMER

    Engineer Name & Signature Customer Name & Signature

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