Oracle Database Appliance Installation Specialist Online Assessment (2022)

X9 Hardware
(Answer all questions in this section)

1. What is the maximum number of NVME drives that can be installed in the
ODA X9-2L?
2
10
12 (*)
6
Correct !
(1/1) Points
2. What is the largest size hard disk that is used in the ODA X9-2-HA storage
shelf?
18 TB (*)
14 TB
10 TB
12 TB
Incorrect !
(0/1) Points
3. How many of the PCI slots can be used for optional network connection in
the ODA X9-2-HA?
2 (*)
8
6
4
Incorrect !
(0/1) Points
4. The ODA Virtualized image can be installed on the ODA X9-2-HA.
True
False (*)
Incorrect !
(0/1) Points
5. What is the capacity of an individual NVME drive used in the ODA x9-2 S
and L systems?
6.8 TB (*)
6.2 TB
6.10 TB
6.4 TB
Correct !
6. In which PCI slot must the interface card for btbond3 be installed in an
ODA X9-2S?
6
8
7 (*)
9
Correct !
(1/1) Points
7. In which PCI slot is the network interface card for connection to the
customer production network (btbond1) installed in the ODA X9-2 Small,
Large and HA systems?
6 (*)
7
1
8
Correct !
(1/1) Points
8. How many memory DIMMs can be installed in the ODA X9-2S?
12
10
16 (*)
8
Correct !
(1/1) Points
9. An NVME switch card can be installed in PCI slot 8 In the ODA X9-2L.
True
False (*)
Incorrect !
(0/1) Points
10. What is the maximum amount of memory that can be installed in the
ODA X9-2S?
1024 GB
256 GB
384 GB
512 GB (*)
Correct !
11. Before deploying RAC on ODA, what two documents should you review?
(Choose all correct answers)
ODA Getting Started Guide
Exadata and ODA Setup Poster (*)
ODA Setup Poster (*)
Oracle TechNetwork
Incorrect !
(0/1) Points
12. Which command is used to confirm that the deployment of RAC is
complete?
nvemcli
./oakcli show deploy -h
./oakcli show databases (*)
odacli describe-system (*)
dbca
Incorrect !
(0/1) Points
13. Which tool do you use to deploy and manage RAC databases?
Appliance Manager (*)
ILOM
Enterprise Manager
There is no tool, you will need to perform these tasks manually
Offline Configurator
Correct !
(1/1) Points
14. What file is required prior to starting a RAC deployment on the ODA?
IP List
target.xml
ASR Configurator File
Offline Configuration File (*)
Incorrect !
(0/1) Points
Patching
15. What is the Bare Metal ISO Image?
Template necessary to create the base VM for the virtualized ODA
ODA Quarterly Bare Metal Patch
Reimages the ODA to deploy virtualization or back to the factory
configuration
Resets the system back to the Factory configuration (*)
Correct !
16. On Virtualized OS, what tool do you use to unpack the patch?
gzip -d
odacli
Appliance Manager (*)
unzip
scp
Incorrect !
(0/1) Points
17. What is included in the ODA single bundled quarterly patch?
EMCLI Patches
Database & Grid Infrastructure patches (*)
OS Patches (*)
System Firmware patches (*)
Flash storage cell patches
Correct !
(1/1) Points
18. On Bare Metal, once you have downloaded and copied the patch files to
both nodes what is the next recommended step in patching?
Upgrade the Database
Upgrade OVM
Upgrade the Infrastructure (OS, Storage, FW, BIOS)
Update-repository with odacli (*)
Upgrade the Grid Infrastructure
Correct !
(1/1) Points
19. On Bare Metal, what command do you use to install the patch?
scp
Appliance Manager
odacli (*)
gzip -d
unzip
Correct !
(1/1) Points
20. On Virtualized OS, if you need to redeploy due to an error, what
command do you use to reset the system for redeployment?
/opt/oracle/oak/onecmd/cleanup.pl
sys-unconfig command
/opt/oracle/oak/onecmd/cleanupDeploy.pl (*)
reset /SYS
Correct !
21. On Virtualized OS, once you have downloaded and copied the patch files
to both nodes what is the next recommended step in patching?
Upgrade the Database
Upgrade the Grid Infrastructure
Upgrade the Infrastructure (OS, Storage, FW, BIOS)
Upgrade OVM
Unpack the patch with oakcli (*)
Incorrect !
(0/1) Points
22. Where can you get detailed information on how to apply your ODA
Bundle patch?
Patchme OSApply file
OTN Tech Network
Readme file (*)
ODA Documentation
Incorrect !
(0/1) Points
23. On Bare Metal, if you need to redeploy due to an error, what command
do you use to reset the system for redeployment?
/opt/oracle/oak/onecmd/cleanup.pl (*)
reset /SYS
sys-unconfig command
/opt/oracle/oak/onecmd/cleanupDeploy.pl
Correct !
(1/1) Points
Racking, Cabling, Powering the ODA
24. When planning to deploy ODA (Small/Medium), what are your
deployment platform options?
Bare Metal (*)
Ubuntu
Red Hat
CentOS
Virtualized
Correct !
(1/1) Points
25. Which cable connects the storage shelf to the server nodes?
Power cable
SAS Cable (*)
Interconnect TwinX Cable
ILOM cable
Correct !
(1/1) Points
26. Which cable connects server node 1 to server node 2?
Power cable
SAS Cable
SFP Interconnect Cable (*)
ILOM cable
Correct !
(1/1) Points
27. When planning to deploy ODA HA (High Availability), what are your
deployment platform options?
Virtualized (*)
Ubuntu
CentOS
Bare metal (*)
Red Hat
Correct !
(1/1) Points
28. When planning to deploy ODA Small/Medium, what are your database
deployment options?
Oracle Databae ODA Edition
Oracle Database Enterprise Edition (EE) (*)
Oracle RAC (*)
Oracle Database Standard Edition
Oracle RAC One Node (*)
Incorrect !
(0/1) Points
29. What is Oracle ILOM? Select the two that apply.
Integrated Lights Out Manager used for Automated Service Requests
Integrated Lights Out Manager that allows you to interact with a web based
tool for monitoring the ODA (*)
Integrated Lights Out Manager for running the Enterprise Manager agent
Intergrated Lights Out Manager for managing and monitoring the ODA
remotely (*)
Correct !
(1/1) Points
30. On an HA system with Virtualized OS installed, how do you verify that
the cabling you have done is correct?
oakcli validate -c storagetopology (*)
dbca validate -c storagetopology
emcli validate storagecell
Check Enterprise manager logs
Correct !
31. Select the packages you should expect when your ODA HA is shipped.
SAS cables (*)
Interconnect cables (*)
Sun Rack II
2 Server Nodes (*)
1 or 2 storage trays (*)
Correct !
(1/1) Points
32. On an HA system with Bare Metal installed, how do you verify the
cabiilng is correct?
dbca validate -c storagetopology
oakcli validate -c storagetopology
Check Enterprise manager logs
odacli validate-storagetopology (*)
emcli validate storagecell
Correct !
(1/1) Points
33. When planning to deploy ODA HA, what areyour database deployment
options?
Oracle Database Enterprise Edition (EE) (*)
Oracle RAC One Node (*)
Oracle RAC (*)
Oracle Database Standard Edition (*)
Oracle Databae ODA Edition
Correct !
(1/1) Points
34. How should the power be connected to the server nodes. Select the two
that apply.
Connect the power cable to the server nodes first
Connect the power cable to the server nodes after the storage cell (*)
Connect the power cable to both of the power outlets on the server node (*)
Connect the power cable to one of the power outlets on the server node
Correct !
(1/1) Points
Pre Deployment
35. Once the End User Bundle has been downloaded and copied to the ODA,
select the next step from the following choices
Issue an oakcli deploy -conf
Copy the End User Bundle to a USB Drive
Configure the Network
Unpack the Bundle (*)
Copy the End User Bundle to the ODA
Correct !
36. What are the two ways to connect to the ODA when you are setting it
up?
Connect Keyboard, Mouse, Display to Node 0
Connect Keyboard, Mouse, Display to the Storage Shelf
Connect Keyboard, Mouse, Display to Node 1
Connect via ILOM (*)
Correct !
(1/1) Points
37. When preparing the ODA for deployment, select the first step out of the
choices below.
Issue an oakcli deploy -conf
Configure the Network (*)
Copy the End User Bundle to a USB Drive
Copy the End User Bundle to the ODA
Connect via xterm to the ODA
Correct !
(1/1) Points
38. Where can you find the correct End User Bundle to deploy to the ODA?
Oracle Tech Network
CD ROM included in the packaging
MOS Note 888888.1 (*)
Engineered Systems Resource Center on OTN
Incorrect !
(0/1) Points
Deploy OVM
39. Select two characteristics of the the ODA Base?
Houses the VM storage repository and the grid infrastructure
Supports single instance and RAC One Node options only
Allows you to deploy supported databases just like bare metal (*)
Provides direct access to the shared storage (*)
Incorrect !
(0/1) Points
40. Select the components of the ODA Base.
VM Management (*)
Databases (*)
Guest VM
ASM/Grid Infrastructure (*)
System Disk
Incorrect !
41. Where is the ODA Base installed?
Dom0 is not installed
Inside the Guest VMs
Shared Storage (*)
Local storage of the server nodes
Incorrect !
(0/1) Points
42. When deploying Domain U applications, select the first step.
Configure the VM properties
Start the application VMs
Create VM instance in repository
Download the application template to the VM Storage repository (*)
Correct !
(1/1) Points
43. What OVM applications/operating systems are supported on ODA?
CentOS
Oracle Linux (*)
Red Hat
Windows (*)
Solaris (*)
Incorrect !
(0/1) Points
44. Your customer already has an ODA deployed and would like to deploy
the virtualized platform. They have downloaded the ODA Virtualizaed image
file from MOS and would like you to take over. What is the next step you
should take?
Deploy ODA_BASE
Download ODA_Base template from MOS
Run the ODA Configurator
Re-image the ODA (*)
Correct !
(1/1) Points
45. What storage is used for the Application VMs in Dom U?
Shared Repository (*)
System Disk
Local Disk
Any Sun Storage
Correct !
46. Where is Dom0 installed?

Local storage of the server nodes (*)
Inside the Guest VMs
Dom0 is not installed
Shared Storage
Correct !
(1/1) Points
47. In the configurator, do you enter the IP addresses for odabase or dom0?
dom0
odabase IP addresses (*)
Incorrect !
(0/1) Points
ASR Configuration
48. What is monitored by the standard ASR product in ODA?
CPU Failures (*)
EM Agent failures
Server Failures (*)
Grid Infrastructure errors
Correct !
(1/1) Points
49. You customer likes the idea of using ASR for hardware monitoring but
does not want to use the ODA server to do this. What are the configuration
options for this situation?
Configure an Internal ASR Server during deployment
ASR can only be configured directly on the ODA
Configure ASR through Enterprise Manager
Configure an External ASR Server during deployment (*)
Incorrect !
(0/1) Points
50. Select some of the benefits of setting up ASR for ODA.
Transmits any licensing issues to support for resolution
Allows MOS engineers to log into your ODA to diagnose issues
Speeds the diagnostic and resolution process (*)
Reduces time to remediation (*)
Incorrect !
51. What is the fastest route to restore system availability if a hardware

faults occurs in ODA?
Purchase component from local computer HW store
Open up an SR manually
Reboot the server
Auto Service Request (*)
Correct !
(1/1) Points
Offline Configurator
52. If you are unable to kick off the configurator, what could be the issue?
You do not have the latest version downloaded
You rae running the tool remotely
You do not have the appropriate java libraries in your CLASSPATH (*)
Incorrect !
(0/1) Points
53. What is the offline configurator?
A java application that collects information for the ODA deployment (*)
A way to invoke the ODA Manager remotely
A java application that collects information for the ASR deployment on ODA
A java application that collects information for the Enterprise Manager

deployment
Incorrect !
(0/1) Points
54. What kinds of deployments can you choose in the offline configurator
Bare Metal
OAKCLI DEPLOY
Virtual (*)
ASR
Incorrect !
(0/1) Points
55. What information will you need for the Offline Configurator
Number of Databases that will be deployed
Disk Group Redundancy (*)
EMAgent password
Oracle/Partner Sales Person Contact Info
System Name (*)
Incorrect !
56. You are assigned to an installation project in France in February to install

5 new SPARC T5 servers. The servers, in their original packaging, are sitting
in the customer's loading dock with a temperature of 8 degrees C (46
degrees F). The customer's data center is 20 degrees C (68 degrees F).
What is the recommended next step in acclimating these systems?
Unpack the servers and store in the loading dock
Move the systems (still packed) into the data center
Move the systems (still packed) into a room with a similar environment to
the data center (*)
Unpack the servers and store in the data center
Correct!
(1/1) Points
57. What are three factors that influence how long a system (server,
storage, engineered system) will require to be acclimatized after delivery to
a customer, before power can be applied without causing damage?
data center space
cleanliness (*)
humidity (*)
timezone
temperature (*)
Correct!
(1/1) Points
58. What two activities are accomplished during Installation Task Planning
step in the EIS Methodology?
Communicate schedule for installation to the customer (*)
Review the timeframe options for delivery of the service
System unpacking and acclimatization
Organization of the team who will actively work the Installation (*)
Networking and system component cabling
Correct!
(1/1) Points
59. What are the four key points covered in each test topic of the Test
Procedures Plan?
Objective (*)
Prerequisites
Outcome (*)
Conclusion
Method (*)
Test Result (*)
Incorrect! Please review the course content and try again.
(0/1) Points
60. What three documents are typically used as part of the EIS Planning and
Preparation stage in the installation process?
Test Procedures Plan (*)
Acclimatization Report
Operational Hand-off Form
Project Schedule
Installation and Configuration Plan (*)
Site Audit Report (*)
61. Which four objectives are primary goals for an EIS Site Audit?
Determine how frequently system backups will be completed
Determine the availability of required electrical power to run and maintain
the System (*)
Determine the floor weight load capacity at the location where the System
will be installed (*)
Determine installation needs for the System, including such assessments as:
the suitability of access routes to the installation location, such as doors,
elevators, floor strengths and ramps (*)
Determine how many logical domains need to be configured on the system
Determine the environmental conditions at Customer's site including

temperature, humidity, cleanliness and such other assessments as are
determined to be necessary in Oracle's sole discretion (*)
Correct!
(1/1) Points
62. What is the primary purpose of the"Basic Solaris" standard?
Specifically describes how to install Solaris on non-SPARC hardware
Defines a method for achieving a consistent installation for Oracle Servers
with Solaris OS (*)
Differentiates between Linux and Solaris installation processes on dual-boot
systems
Describes how to install legacy versions of Solaris on systems that need to
support backward compatible applications
Correct!
(1/1) Points
63. According to the EIS methodology, when issues are uncovered during
the Site-Audit, who should be notified?
Installation coordinator if applicable (*)
Oracle Premier Support
Oracle sales management
Customer point of contact (*)
Correct!
(1/1) Points
64. Which four documents are included as part of the Operational Handover?
EIS Checklist for the System installed
System Documentation (*)
Installation and Configuration Plan (*)
Test Procedures Plan (*)
Site Audit Report (*)
MOS Internal Documentation
Correct!
(1/1) Points
65. Which three statements are true about EIS?
EIS is a methodology designed to address issues before, during and after the
actual hands-on installation of Oracle systems (*)
EIS is a quick and dirty process for expediting Oracle system installations
EIS stands for "Enterprise information Standards"
EIS stands for "Enterprise Installation Standards" (*)
EIS evolved from the field, is sustained by those closely involved with the
field, and is intended to assist the field (*)
(0/1) Points
66. What should you do with the EIS checklist when an installation project is
complete?
Crumple the checklist and throw it in the customer wastepaper bin
Leave the EIS checklist with the customer so that they can re-install when
they need to
Remove the EIS checklist and other confidential Oracle Intellectual Property
from the customer datacenter (*)
Post the EIS checklist and Test Procedures Plan to My Oracle Support under
your customer's account
Correct!
(1/1) Points
67. What is the primary purpose of the EIS-DVD?
The EIS-DVD is used for on-the-job tutorials on how to install Oracle servers
and storage
The EIS-DVD is an annually released product which support all hardware
installations, and documents all bugs and issues that have been logged
during the prior year
The EIS-DVD is a tool that is provided to installation partners as a give-away
to customers
The EIS-DVD is to help installers of Oracle/Sun products perform consistent
installations in an efficient manner. (*)
Correct!
(1/1) Points
68. What is the purpose for the Operational Handover step in the EIS
Methodology?
Documents the installation and configuration of Customer's system(s) (*)
Documents how to use the EIS documentation and standards
Perform system testing and diagnostics
Used to negate responsibility for any ongoing System issues
Correct!
(1/1) Points
69. What do EIS deliverables define?
EIS deliverables give a high level description of the scope of the EIS
activities for each product or product family (*)
EIS deliverables describe detailed process steps for each phase of the
installation service
EIS deliverables are the documents that are left behind with customers after
an installation service is performed
EIS deliverables are the Customer Support Identifiers that customers use for
field delivery service after an installation has completed
(0/1) Points
70. What are two activities that take place during the System Test step of
the EIS methodology?
Electrical grounding and environmental assessment
Tests specified in the Test Procedures Plan Plan will be carried performed (*)
Application installation, configuration, and testing

On Solaris-based systems, Oracle's Explorer Data Collector will be run and
the results evaluated with ORAS/CLI from the EIS-DVD (*)
Correct!
71. What three typical activities are done during the Project Initiation phase
of the EIS Methodology?
System delivery occurs, and the project commences
The EIS Site-Audit is scheduled (*)
System configuration details are documented.
Details about the project are identified and documented, for example, is this
a single system installation or a complex, multi-product installation (*)
Details about the customer are determined and documented (*)
Correct!
(1/1) Points
72. What is the main purpose of the EIS methodology?
To enable customers to install and service Oracle hardware and software.
To use best practices to support standard field delivery and break/fix
services by partners.
To provide a foundational methodology for front line support triage by Help
Desk providers.
To use best practices, standards, methodologies and continuous process
improvement to ensure consistent, efficient, supportable and high quality
product installations globally (*)
(0/1) Points
73. What should partners do before first using ESISdocV4? (Select two)
Review the Openoffice presentation on EISdoc V4 found on the EIS Planning
& Documentation web page (*)
Review the "EISdoc V4 Getting Started Cookbook" and "Success with EISdoc
V4 Cookbook" (*)
Review Oracle product overview documentation
Submit their EIS Test Procedure Plan outcomes
(0/1) Points
74. What should you do if you believe you have found an error in an EIS
checklist?
Follow the feedback method on the last page of every checklist: email
SUPPORT-PARTNER-QUESTIONS_WW_GRP@oracle.com (*)
Assume that the EIS team is already aware and the next version of the
checklist will be updated
Email Larry Ellison and recommend changes
Submit your concerns to My Oracle Support
(0/1) Points
75. What are two statements that are true about EIS checklists?
EIS installation checklists are intended to guide the installer through the
installation in a logical and consistent manner (*)
Checklists are publicly available on oracle.com
Checklists are intended as guidelines for properly trained installers and are
NOT a substitute for appropriate product training. (*)
Checklists are a valuable tool to share with customers so they know how to
install systems themselves
76. For safety awareness with respect to grounding, if a system has been
modified after the manufacturer's assembly process, what three
recommendations does the EIS Grounding Standard make?
Check whether the modification involved any power supplies, distribution
units or wiring? (*)
If modifications involved any power supplies, distribution units or wiring, did
qualified personnel verify that the modification was was correct and did they
test the system to ensure that it doesn't pose any safety hazard? (*)
If qualified personnel did not test the safety of the modified system then
proper testing should be requested before Oracle and/or partner personnel
will work on the equipment (*)
If the temperature is below 60 degrees F., warm the room first before power
ON
Determine whether the local electrician can support the installation process
Correct!
(1/1) Points
77. Which Oracle products are covered by EIS Checklists - select all that
apply.
Oracle Fusion Middleware
ERP applications
OS and Cluster-related Software (*)
Storage (*)
Switches (*)
Engineered Systems (*)
Servers (*)
(0/1) Points
78. What is the primary goal of the Installation and Configuration of Oracle
Hardware and Software step in the EIS methodology?
Hardware cabling , wiring and Power ON
System acclimatization, installation, and basic configuration (*)
Troubleshooting software configuration issues
Managing transition from Installation phase to Field Service issue recording
Correct!
(1/1) Points
79. Why should you typically complete the Installation Configuration Plan
and create your Test Procedures Plan at the same time?
You should create the Test Procedures Plan after you have completed the
system installation and configuration.
As you work through the system configuration process with your customer,
you should state how you will test key items in the system's configuration
for having been successfully completed. (*)
Test Procedures plan is a standard document used in all generic system
installations.
Correct!
(1/1) Points
80. What are the two primary objectives for the Installation Configuration
Planning step of the EIS methodology?
Tests that will be performed during the Systems Testing will be defined. (*)
Oracle/Partner confirms power and cooling requirements for system

installation
Oracle/Partner and Customer will determine and mutually agree upon the
hardware and software installation requirements which will be documented
in the Installation and Configuration Plan (*)
Customer provides walk-through of installation site
Correct!
81. What tasks occur during the operational handover phase of the EIS
methodology?
Obtain customer signatures to successful close project
Collate the EISdocV4 documents pertaining to this customer installation, and
product documentation for handover (*)
Provide the customer the 20% installation service rebate that is required
after a successful installation
Document the serial number for the system(s) installed, as well as any
comments pertaining to the installation (*)
(0/1) Points
82. What is found on the EIS-DVD? Select all the apply.
Scripts that assist during the installation (*)
Sales and presales technical training on Oracle systems
Tools to help verify the quality of the installation (e.g. ORAS/CLI) (*)
A complete set all configuration files for every Oracle server, storage system
and Engineered system
Selected Oracle/Sun Software (*)
(0/1) Points
83. Assuming a SPARC T5 Server installation on which you install Solaris 11,
what EIS documentation, at a minimum, is it recommended that you bring
to support you in the installation project?
EIS Installation Checklist for Common Array Manager
EIS Installation Checklist for Solaris 11 OS (*)
EIS Installation Checklist for SPARC T5 (*)
EIS Installation Checklist for Sun Datacenter InfiniBand Switch 36
(0/1) Points
84. When should the Site-Audit be performed?
Prior to the completion of the sale, in order to ensure that the customer's
location is viable
As soon as possible, and certainly prior to delivery of the system (*)
After the system has been acclimatized and is ready for unpacking at the
customer site
As soon as the product has been delivered to the customer
Correct!
(1/1) Points
85. What are three types of configuration information typically documented
in an Installation Configuration Plan?
System documentation and guidelines
Boot Disk Layout (*)
General and Management Network Configuration (*)
System host names (*)
IO cards and controllers (*)
Power cord specifications
86. Name three of the problems that EIS was created to overcome?
Inconsistent installations: Customers buying identical servers for two
locations were dismayed to find different patch levels, firmware versions
etc. (*)
Oracle hardware shipping best practices for on-time delivery
Lack of formal agreement with customers as to outcome of an
installation (*)
Standards for delivery of replacement parts for Oracle hardware
Poor communication/use of Best Practices (*)
Correct!
(1/1) Points
87. Why it is important to do Installation planning, rather than just asking
the customer as you work through the installation process? (Select three)
Planning leads to more thoughtful consideration for a predictable outcome of
the installation process (*)
Continuing interruptions can detract from the professionalism of your work,
and lead to customer dissatisfaction (*)
Customer technical contact may not be readily available (*)
Pricing for Installation Services is less expensive if planning in not included
Support Services will not engage on services requests if no installation

planning was done
Correct!
(1/1) Points
88. Name two functions for the EIS-DVD during the Installation and
Configuration of Oracle Hardware and Software step in the EIS
methodology?
Used as a back-up for complete documentation sets that are on
http://docs.oracle.com
Contains required patches and firmware for most installations (*)
Provides installation assessment and diagnostic tools (*)
Provides an excellent tool as a leave behind utility for customers
Correct!
(1/1) Points
89. When should you review deliverables and why?
EIS deliverables are used as a last step in the installation process to ensure
the installer provided everything that is required
EIS deliverables are included in the Oracle system shipping and packaging
documents near the start of an installation
Ideally EIS deliverables would be reviewed at the very start of an installation
project, as they clearly define scope, roles and responsibilities, and project
deliverables (*)
EIS deliverables are an interim checklist to ensure that at the mid-way point
of an installation the project remains on track.
Correct!
(1/1) Points
90. Why are EIS deliverables relevant for Partner installations too?
EIS deliverables provide flexibility when customers want to make ad-hoc
configuration changes
EIS deliverables describe the amount of time, materials and deliverables are
in scope for a standard installation (*)
Advanced Customer Services mandates that Partners use the EIS
methodology for installations
When partners use the EIS deliverables and submit documentation to that
effect, their customer gets a 25% discount on support
91. What four tasks are typically happening at the EIS Planning and
Preparation stage in the installation process?
Identify Installation team - Oracle Installation Coordinator, Project Manager,
Customer Point of Contact, others as needed (*)
Begin work on Project Schedule (*)
Compile EIS planning documents (*)
Cable and install systems into custom rack
Unpack and power ON systems
Notification of Customer Installation project (*)
Correct!
(1/1) Points
92. Who is involved in the Project Initiation phase?
Oracle Financing contact
3rd party Service Provider
Customer point of contact (*)
Oracle Installation Coordinator or Project Manager (if applicable) (*)
Partner point of contact (*)
Correct!
(1/1) Points
93. What are Oracle Standard System Installations (OSSI)?
Installation Services sold by 3rd party service providers
Advanced professional services offered by IBM Global Services
Installation Services sold by Oracle Advanced Customer Support (*)
Field Delivery Support Services offered through certified partners
Correct!
(1/1) Points
94. Which two EIS documents are most useful during the Installation and
Configuration of Oracle Hardware and Software step?
Site-Audit Report
DVD
EIS Checklist (*)
Operational Handover Agreement
Installation Configuration Plan (*)
Correct!
(1/1) Points
95. If the customer has asked for some customization of their installation,
how is testing for that accomplished? Choose all responses that apply.
Additional tests can be inserted into the Test Procedures plan (*)
Not all installation actions need testing
Testing above and beyond the Covered System Tests are at the sole
discretion of Oracle and/or the Partner installer (*)
Oracle is automatically responsible for any non-standard installation
procedure, regardless of whether they were agree to as part of the
Installation and Configuration Plan
Correct!
96. What are two cautions that should be acknowledged when acclimatizing
a system?
Avoid unpacking items inside the computer centre (dust/dirt contaminating
filters etc.) (*)
Powering ON the system will speed the acclimatization process as the heat
from the system will accelerate its warming
Once powered on the temperature is no longer an issue, as internal cooling
systems commence
The maximum positive or negative temperature gradient that is permitted
for multi-layer<br>boards is approximately 2° C (4° F) per hour. (*)
Correct!
(1/1) Points
97. What are three items in the EIS Site-Audit Report are documented for all
Oracle hardware?
IP Address requirements
Facility Power requirements (*)
Operating Environment and Cooling requirements (*)
Operating System requirements
Access Route requirements (*)
Correct!
(1/1) Points
98. What if the customer has their own labeling methodology that differs
from the recommended one from EIS?
Redo cabling throughout the datacenter to meet the EIS standard
Submit a Service Request for Oracle approval on use of the customer
labeling and routing methods
Follow the customer's standard for cable labeling provided it meets with EIS
requirements for identification and port location. (*)
Ignore the customer's standard and use the EIS standard
Correct!
(1/1) Points
99. Why should you use the EIS methodology to guide your installation
process?
Installation processes are very lengthy, the EIS methodology is quick and
dirty
Larry Ellison has mandated using EIS
Using the proven EIS methodology will provide step-by-step installation
guidelines, help guarantee a quality installation, make your life easier, and
ensure customer satisfaction (*)
The EIS methodology provides a 20% discount on Support Services if you
install your customers' hardware or software using it
Correct!
(1/1) Points
100. Why do the EIS Standards recommend that external cables between
Oracle hardware, such as servers, storage devices, network devices and
ports be clearly labeled?
For ease of maintenance it should be unambiguously clear from the label on
each cable, where the cable has to be attached (*)
Service requests for field diagnostics will not be accepted unless cables are
labeled
Labeling is not an EIS best practice
Cable routing should be done with rubber bands for ease of reconfiguration
Correct!
101. Which three responses are true regarding EISdoc v4?

Contains documents matched to the steps in the EIS Methodology (*)
Is available on the partner Enterprise Installations Standards web page and
on the EIS-DVD (*)
Is accessible to customers and end-users of Oracle hardware and software
Is an OpenOffice-based set of documentation that includes planning for

installations of Oracle equipment and some software (*)
Is a free guide to configuring Oracle software
(0/1) Points
102. Why is the rate of temperature change when acclimatizing systems
such an important factor as described in the EIS methodology?
Systems should be warmed up and powered ON as quickly as possible to
optimize the installation project timeline
Variations in temperature should not exceed the approved gradient of
approximately 2° C (4° F) per hour, because ignoring this may could lead to
long-term damage (hair-cracks) on the boards (*)
Variations in temperature do not have as big an impact as do Service
contract considerations for how long an installation will take
It is actually not relevant or important
Correct!
(1/1) Points
103. What is the mission statement for use of the Enterprise Installation
Standards?
To manage communication and resolution of Services Requests in a timely
and customer-friendly manner
To use a methodology for support service that is from the field, created by
the field for the Field.
To drive consistent best practices for Oracle Services field delivery
To drive the ongoing development and usage of Enterprise Installation
Standards (EIS), resulting in consistent, high quality, and cost effective
installations that speed time to deployment and provide the foundation for
enhanced stability and performance. (*)
Correct!

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X9 Hardware

(Answer all questions in this section)

46. Where is Dom0 installed?

51. What is the fastest route to restore system availability if a hardware

A java application that collects information for the Enterprise Manager

56. You are assigned to an installation project in France in February to install

Determine the environmental conditions at Customer's site including

Application installation, configuration, and testing

Oracle/Partner confirms power and cooling requirements for system

Support Services will not engage on services requests if no installation

101. Which three responses are true regarding EISdoc v4?

Is an OpenOffice-based set of documentation that includes planning for

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