Professional Documents
Culture Documents
SOCIAL NETWORKS
GUIDE
Internal communication for our partner beauty salons
11. glossary
THE MEDIA CONTENT
In this guide you will be able to discover the steps to highlight Pier Augé products and
your beauty institute. We mainly focused on photo content but it is important to know
that videos, Reels and IGTV (on instagram) are very talkative means of communication.
You can also show yourself and how you apply a cream or serum and your application
tips.
Do not hesitate to use your expertise and your way to use our products.
:
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1. HOW TO TAKE GREAT PICTURES
little + :
Lola & Garance's
Diving and abundant
glossy material. Risk of
reflections. Does not
e
highlight the product. B e at te nt iv e to th
ca me ra s
re fle ct io ns of yo ur
th e
or sm ar tp ho ne s in
ts .
pa ck ag in g of pr od uc
Nice front photo but the even
number of products of the same size
and shape makes the whole "too"
symmetrical.
little + :
Lola & Garance's
U p* of yo u r
O n ce th e S et
le d , d o n ot
ph ot o is in st al
an ge th e
h es it at e to ch
pr od u ct s an d
la yo u t of th e
ke se ve ra l ph ot os to h av e
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bl ic at io n d u ri n
th e pe rf ec t pu
ce .
yo u r fi n al ch oi
2. How to set the perfect background
's little + :
Lola & Garance
The decorations (like the settings of
lights, filters etc.) for it to be beautiful,
it is in small touch and sparingly.
th e u se of
W at ch ou t fo r
n d: a li tt le
m ar bl e ba ck gr ou
is to o m u ch !
it ’s pr et ty , m or e
B. Find a nice atmosphere
In order to find an atmosphere that corresponds to Pier Augé, we have prepared some tips for you.
We think that it is important the atmosphere corresponds to the product(s) you want to highlight.
Here are some ideas of atmosphere that you can achieve according to each of our ranges
the cleansers
the purifiers
We want to restore radiance and luminosity to
the skin. We opt for a green or light coloured
background, with spring atmospheres. We can
also highlight scenes of bathroom or treatment
booth because through the Purifiants we find the
notion of taking care of oneself.
the specifics
With the specifics, we divide the range. Indeed
some correspond to a vitamin atmosphere such
as the revitalizing care Rimser or the Eye Gel.
On the other hand Ental Rose or My Perfect
Solution based on essential oils. It is then wise to
highlight this point.
soothing active
program
Here we are talking about a range that
should be comforting. We call for
sweetness with cocoonings products.
's little + :
Lola & Garance
of
a t o n e a ch
R e m e m be r th
o n ly
y o u sh o u ld
y o u r p o st s
z e p ro d u ct s
u se re ta il si
fe ss io n a l fo rm a ts
a n d n o t p ro
intense hydrating
TIME CONTROL
Men
In this range, we target men who take
care of their skins. We are on a range
dedicated to the skin of men so it is
important to have an adequate
atmosphere.
Raw appearance of
wood or marble
Male side
3. HOW TO CROP PICTURES
To crop a photo you can crop the parts that are Warning, often Instagram
bothersome so that the photo is well framed.
also automatically crop your
It is preferable that the product is in the center photos before they are
and that the format of the photo is square.
(square mode if you have an iPhone or Portrait published. Think of the
mode on Android). This square format is the
same format as Instagram. "Instagram" format
On the first photo the computer support is beautiful but the frame is not useful and
does not bring anything from an aesthetic point of view. It is therefore better to
remove it as in the second photo. In addition, cropping sometimes makes it possible
to enlarge the main subject of the photo (here products for men).
4. how to find the right filter
For this we have prepared a small selection of simple but important settings.
You can see that the tones are clearer and the contrast more marked. Thanks to these
changes, we went from a faint photo with a yellowish background (photo 1) or dark
background (photo 2) to vivid photos.
For Iphone: In your gallery click directly on Edit in the top right corner. You will arrive
in a black screen. There is the "magic wand" which automatically adjusts the settings
according to the photo. This tool can be very useful to start.
For the more experienced, you can adjust the settings yourself. Often, for our photos,
we increase with the cursor, brightness, exposure, light tones, shadows and
contrasts. (These are the items opposite)
Then click on
"open in Photo
Editor Pro"
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police police
police police
police police
police police
police police
6. HOW TO WRITE A CATCHY LEGEND
A legend is the whole text that you will write below your posts (Instagram or
Facebook).
The important thing to remember is that on average we take 8 seconds of playback
time on Instagram legends. In other words, followers read the first two lines before
making an opinion and knowing whether they want to continue reading or not.
To do this, your first sentences will be essential since they will give the impetus to the
continuation of your legend.
As a beautician you can also give advices on how to apply the product you have
highlighted on the post, its benefits or even its active ingredients. Subscribers are very
fond of advice!
You can ask fairly simple and open questions about a product like "what is your
favorite Pier Augé product?" but also put fast affirmations like "enjoy the Easter
weekend to take care of yourself"
No, again it’s still subjective, and we rely on figures about time spent on reading
legends.
For example for a contest, the legend will necessarily be a bit long to explain the terms
and rules of the game.
What could also be interesting is to make videos "TUTO" on how to apply this or that
product. Already because in video the time to capture the attention is longer and then
because thanks to it your legends can be shorter because the product has already been
sublimated.
Is a legend mandatory?
No, indeed a photo/ video may be enough for itself. After all, it’s good to have a few
words or tag someone so as not to have a too empty legend.
o la & G a r a nce little +:
L
nd
em pt y le ge
W ar n in g, an
er s to
om pt fo ll ow
m ay n ot pr
co m m en t
se , yo u r
I n th at ca
op !
w il l be a fl
pu bl ic at io n
Here the legend is quite long since it tells a story, that of the birth of the brand. The
first sentence "Pier Augé, a strong history in the world of cosmetics" is catchy.
The legend explains the concept in the form of a story in order to captivate. So here’s a
good example of how to succeed in a long legend.
7. HOW TO SPEAK ABOUT OUR PRODUCTS
Now that we’ve seen how to capture attention, let’s talk about the content of the
descriptions. Even though it is important to post small messages like "good luck for the
beginning of the week" on a regular basis, it is also essential to make informative
publications on the products. This is what will make your customers willing to buy.
For this, we advise you to make 1 publication = 1 product. Or 1 publication= 1 routine,
but you will only talk about the routine.
For this type of publication a concise but complete description is required. You can
talk about the active ingredients of products and their virtues as well as their
applications.
To help you we have prepared key sentences to use to describe each product.
With its light and creamy texture, this milk lotion provides a complete
and smooth make-up removal.
Thanks to Lanoline oil, this milk lotion provides hydration and softness
while giving back the skin its suppleness.
Corresponding to all types of skin, even the most fragile, the Cleanser
Gentle Make-up Remover with a single gesture.
SAVON Cleansing cream, and its comfy texture can be daily used
for all skin types.
A water that turns into a foam for a gentle and deep cleansing of the
skin.
Thanks to this light foam, the skin is clean and perfectly hydrated.
myPERFECT Gel, the gentle cleanser for mixed to oily skin. Cleanses and
purifies your skin without harming it.
This lotion perfects make-up removal and tones your skin every day.
The gentle lotion leapsal TONIC perfects the make-up removal and
cleansing routine for clean, fresh skin.
The Gentle Peeling is intended for all skin types to remove dead cells
and tighten pores.
Once or twice a week, this mechanical peeling gives the skin all its
radiance and light.
Rimser allows the skin to regain the energy needed to repair skin
incidents such as the appearance of the first wrinkles, redness, scars or
irritations.
Ental Rose is the ally of reactive and delicate skin. This treatment
soothes and protects against climatic and thermal aggressions.
With Calendula flower extract this treatment will reduce your redness
and soothe your skin.
This fresh gel is a complete care for your eyes. It helps to smooth the
contour of your eye but also to help the skin protect itself from skin
aging.
This eye gel can be applied in the morning and evening with a light
tapping under the eye. This treatment protects the eye contour, reduces
wrinkles, dry lines and dark circles.
This nourishing care provides the skin with all the energy it needs to
fight effectively against external aggressions.
A rich cream, which protects your skin from external aggressions and
gives it back all its comfort.
Morning and evening, this treatment protects your skin from external
aggressions while limiting the appearance of redness.
This light emulsion accelerates cell renewal and regenerates the skin.
Revitalized, it reveals all its radiance.
This serum provides a plumping effect. This anti-aging is ideal for dull,
tired skin.
ADN précieux protects cells from aging, fighting against sagging skin
and sagging of the oval of the face and neck.
Redensifying Treatment ACMA
This very fresh gel deeply and gently cleanses men’s skin.
The balm penetrates instantly and leaves a matt effect on the skin.
Suitable for all skin types even the most reactive.
This complete body care revitalizes, nourishes and energizes the skin
while maintaining its elasticity and suppleness
Instagram now allows you to have a professional account for free. It is not essential
for your beauty institute but it can be convenient. In fact, switching to a professional
Instagram account allows you to add a link to your institute’s address, track your
progress with the "statistical tool" or add an online store or a "make an appointment"
button.
If you want to switch to a professional account, it’s very simple. Once you are on your
page, click on the 3 bar logo at the top right (. ).
On Instagram, the publication days to be preferred are Monday, Wednesday, Thursday and Friday
either between 7am and 9am or between 5pm and 7pm. On Facebook the preferred days are
Tuesday, Thursday and Saturday. If you want to develop a new communication channel like
LinkedIn, the days to privileged are Tuesday, Thursday and Saturday
How often ?
Every other day’s pace is effective enough not to drown your followers* but still keep content. The
whole thing is to be regular if you decide to post every 4 days, it is better to stick to it. You do not
have to post only product photos, you can also post "ordinary" photos (flower fields, coffee...)
This will allow you to space your posts without losing your followers in too much information
1) To reinforce this link, you can ask open-ended questions below your instagram posts. For
example: And you what is your Pier Augé routine? Your followers will feel concerned and will answer
you.
2) You can also interact with your followers by replying to their comments. Unless you are
overwhelmed with comments, try to respond to a maximum of these interactions or at least liking
them. Liking a comment can be a good way to interact with the subscriber when you don’t know
what to say. For example, when the subscriber comments only emojis*, the answer is not necessary,
a like is enough. On the other hand, not answering questions, criticisms (positive or negative) does
not give a very good image. Indeed, it creates a distance between you and your community*.
3) You can also respond to the private messages you receive which also shows a strong commitment
on your part.
4) Think about the algorithm of those apps. The more you will post, tag brands, the more your profile
will be seen. When you post a picture of a Pier Augé product, tag us because our community will
have more chance to see your profile.
5) Organize contests : winning products, facials etc.. People must follow your account, tag 3 friends
and you randomly pick up a winner.
First, your identity: who you are and the image you want to send back to your clients.
For example: Lola & Garance Institute. Chateauroux (precise address). 06 00 09 00 10. And below:
We work with the @pier_auge brand. You can also put your website if you have one so that your
customers will only have to click on this link. You can directly tag* Pier Augé in your bio. By putting
@pier_auge visitors to your account will be able to directly access ours.
We think it’s fair to highlight certain information through your front-page stories. For example, for
Mother’s Day, we created a headline story with all the box references, prices etc. Thus information
is tidy and easy to find. For your beauty salon, you can put your prices, your treatments...
PS : To make a front-page story, take your story and press the "front-page story" heart and press
"make my profile appear"
By clicking on "edit
profile" you can enter
all the information
mentioned above
Your ID @
Your website
Please note that our illustrations are made from a professional account. You
may not have the same options without a professional account.
Our bio
describing our
activity
Link allowing
direct access to
Direct link Google maps
to our
website
Highlighted stories
Tag : from the English «to tag», it is «mark» or, on the social network,
«identify» a friend. To tag you must put a "@" in front of the name of the
account you want to identify.
Story : Stories are defined as a collection of photo content and videos that
generate engagement with users. They are fast. They only stay on the screen
for a few seconds and disappear completely after 24 hours.
You can spread them indefinitely on your feed by putting them on the front
page. Then becoming a highlighted story.
Highlighted story: We repeat here the very principle of the story but
instead of deleting itself after 24 hours, the latter will remain visible on your
profile if you decide (indefinite duration).