P.O.

BOX 659809 CCLTOP Chase Customer Claims

Internal Mail TX3-7849
SAN ANTONIO, TX 78265-9109 Phone: 1-866-564-2262
Fax: 1-866-701-9886
Para español: 1-866-564-2262

October 11, 2014

TERESA MURRAY
2607 BELVOIR DR
SAN ANTONIO, TX 78230

We've finalized the temporary credit we gave you

Claim number: 864144188660001
Card ending in: ************5089
Account ending in: ************6415

Dear Teresa Murray,

We completed our research on the transaction(s) you reported on 08/14/2014 and determined that the
transactions were processed incorrectly by the merchant or were unauthorized. As a result, we finalized the
temporary credit for $49.95 that we gave you. You can find a summary of the transaction(s) listed below or on the
attached page.

We will contact you if we receive new information that indicates the transaction(s) was correct or authorized.

Thank you for choosing Chase. We look forward to serving all of your financial needs. If you have any questions
about your claim, please call a Customer Support Specialist anytime at the number above.

Sincerely,

Customer Claim Department

JPMorgan Chase Bank, N.A.

LCM05001XXXX
JPMorgan Chase Bank, N.A. Member FDIC

Disputed Transactions:
Tran Date Amount Description Merchant Desc
08/14/2014 $49.95 888-302-7639.COM 888-302-7639 FL 08/13TRN: 055913

864144188660001;2 LCM05_001

7777777707070700077767070635777500767042562775722007560015773621225077662571712254410767662434657770407243333641312377077771707017445000777777707000707007
7777777707070700075353676513544550720451741362031107151665064733323072233642166537620763155506403702107221170000661075077765253775567340777777707000707007
7777777707070700077634215641557550733612474055513107167356606722331074517235064623330734711376520005407625135662054760075352366731767400777777707000707007