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Article
Administration & Society
2018, Vol. 50(3) 429–470
Accounting for © The Author(s) 2015
DOI: 10.1177/0095399715587523
Accountability: A Critical journals.sagepub.com/home/aas
Mohammad Nurunnabi1
Abstract
The World Bank has pioneered the concept of “private” in developing countries
with the aim of creating economic and social sustainability since the 1990s.
This study examines private universities by focusing on the accountability
framework in Bangladesh. Using a multi-method approach (a survey of 1,046
students from all 52 universities in the country and policy documents from
1992-2014), the study reveals that weak macro accountability (specifically,
a vague regulatory framework, lack of enforcement, government leniency,
and corruption) is a contributing factor in the unsuccessful drive for higher
growth of private higher education institutions (HEIs). The study also raises
a question on the success of the Washington Consensus in a developing
country. The findings demonstrate that urgent attention is required from
the Bangladesh government and donor agencies (The World Bank, the
UNESCO, and the International Monetary Fund [IMF]).
Keywords
private, accountability, World Bank, Washington Consensus, higher
education institution, developing country, Bangladesh
Corresponding Author:
Mohammad Nurunnabi, Department of Accounting, College of Business Administration,
Prince Sultan University, P.O. Box No. 66833, Rafha Street, Riyadh 11586, Saudi Arabia.
Email: mnurunnabi@psu.edu.sa
430 Administration & Society 50(3)
Introduction
The underlying philosophy of neoliberal economic reform emerged in most
developing countries1 in the mid-1980s due to public sector inefficiency.
Keynesianism in the mid-1970s was replaced by free market economies (as
per the Washington Consensus). A turning point came with the Berg Report
(The World Bank, 1981), which blamed governments for perceived develop-
ment failures in sub-Saharan Africa, criticizing widespread state intervention
in the region (Cramer, 1999). The state itself was conceived as the problem
rather than the solution (Öniş & Şenses, 2005). The idea of the “Washington
Consensus,” meanwhile, was coined by Williamson (1993) to refer to the
economic policy agenda that the International Monetary Fund (IMF) and the
World Bank followed during the 1980s. It recommends that governments
should reform their policies by following a number of measures, specifically,
“pursue macro-economic stability by controlling inflation and reducing fiscal
deficits; open their economies to the rest of the world through trade and capi-
tal account liberalization; liberalize domestic product and factor markets
through privatization and deregulation” (Gore, 2000, pp. 789-790). The pri-
mary aim of this policy approach was to reduce the role of the state to gener-
ate the necessary conditions for a market-led economy through the private
and deregulation of markets (Babai, 1988; Battaglio, 2009; Cramer, 1999;
Galal, Jones, Tandon, & Vogelsang, 1994; Gore, 2000; Marangos, 2009;
McCleery & De Paolis, 2008; Öniş & Şenses, 2005; Williamson, 1993, 1997;
The World Bank, 1981, 1994a, 1995). Private has become the most signifi-
cant agenda of the World Bank (Richardson & Haralz, 1995) and it should
also be noted that, since the 1980s, the World Bank has influenced the educa-
tion sector enormously in developing countries (Bonal, 2002). For instance,
about 70% of all structural adjustment loans made during the 1980s con-
tained a private component (Cook, 1997; Cook & Kirkpatrick, 1995), and the
World Bank’s funding accounted for 25% of the total International
Development Assistance to education in the mid-1990s (Bennell, 1996, p.
235). Education loans in the World Bank budget increased from less than 4%
in 1980 to 10% by 1996 (Mundy, 1998). Currently, the World Bank is the
largest funder of education in developing countries.
The concept of the private higher education is not new in the global econ-
omy and it has played a significant role in developing countries (Altbach,
1999; Banya, 2001; Biesta, 2004; Hopper, 1998; Rabossi, 2010; Ransom,
Siew-Mun, & Selvaratnam, 1993; Tilak, 1991). Since the 1990s, private sec-
tor universities have emerged in developing countries such as Bangladesh,
Pakistan, Bulgaria, Egypt, Ghana, Hungary, India, Russia, Cyprus, Bolivia,
and Brazil (Amaral & Teixeira, 2000; Ball, 2007, 2009; Quddus & Rashid,
Nurunnabi 431
2000; Tikly, 2003; UNESCO, 2014; The World Bank, 1994b, 2000, 2008,
2014a, 2014b, 2014c, 2014d). It has also been argued that despite the growth
of private sector higher education, the question of “what private sectors can
and cannot deliver” should be investigated (The World Bank, 2000). The
accountability issues of private universities are not addressed in reality (The
World Bank, 2014d). The World Bank has recently put more effort into rec-
ommending that states establish a regulatory framework to oversee their pri-
vate universities’ activities (Fielden & LaRocque, 2008; The World Bank,
2008). As this is an under-researched area, this study explores these account-
ability issues by investigating the following research questions:
The study is focused upon private higher education in South Asia2 with
specific reference to Bangladesh for the following four reasons. First,
Bangladesh, with more than 156 million people (156,594,962 in 2013,
151,125,475 in 2010, up from 67,627,868 in 1971) is one of the E93 coun-
tries. The population has increased by 131.56% since its independence in
1971. Furthermore, 29.9% of the population is below 15 years of age.
However, due to the high level of poverty, the Gross National Income (GNI)4
per capita has not increased significantly over the last 5 years (US$620 in
2009, US$690 in 2010, US$770 in 2011, US$830 in 2012, and US$900 in
2013).
Second, Bangladesh has seen an increasing demand for private higher
education. In 1970, there were only six public (state-run) universities, with
26,390 students (16.8% were female) in comparison with 34 public universi-
ties with 197,252 students in 2012. After the introduction of the concept of
private higher education in 1992, the number of students grew exponentially,
with 314,640 students enrolled in private HEIs in 2012 (The University
Grants Commission of Bangladesh [UGC] Annual Report, 2012). Private
universities provide for 61.46% of the university students, up from 44.74% in
2003, a clear indication that the demand for private higher education has
significantly increased.
Third, Bangladesh’s government is allocating an increasingly lower per-
centage of the national budget to the higher education sector. Figure 1 shows
that the government allocated 0.83% of the national budget in 2011-2012
compared with 0.81% in 2002-2003. It has also been argued that the
432 Administration & Society 50(3)
1 0.92
0.86 0.88
0.9 0.81 0.84 0.84 0.83
0.79 0.78
0.8 0.75
0.7
0.6
0.5
0.4
0.3
0.2
0.1
0
16 16 16
14
12
11
10 10
8
7
6
5
4 4
3
2 2 2
1 1 1
0
Source. Data are available from Ministry of Education (2014), Bangladesh Bureau of Educational
Information & Statistics (BANBEIS; 2014), http://www.banbeis.gov.bd/db_bb/university_educai-
ton_1.htm, and The UGC Annual Report 2012.
Note. — indicates data are not available; UGC = University Grants Commission.
and from 2001 to 2006; Awami League from 1996 to 2001, 2009 to 2013, and
2014 to present; Military-backed government from 2006 to 2008. Under the
BNP Political regimes (1991-1996 and 2002-2006), a total of 44 universities
were established. The present government of the Awami League was not ini-
tially in favor of private higher education policy. They established only eight
during 1996-2001. Surprisingly, 27 private universities were established in
the last 2 years (2012 and 2013) under the present democratic government of
the Awami League. No universities were established in 8 years (1994, 1997,
1998, 1999, 2007, 2008, 2009, and 2010).
As of August 30, 2014, there are 79 private universities in Bangladesh
(UGC Annual Report, 2014; Figure 2). Fifty-six universities are located in
Dhaka (the capital of Bangladesh) and 23 are located outside Dhaka.
According to its 2012 Annual Report, the UGC suspended four universities in
October 2006; however, they are operating again after getting a stay order
from the High Court. The number of students of private universities has been
increasing significantly during the last 5 years (61.46% in comparison with
public universities with 38.53% in 2012). Table 1 shows that during 2013, the
total number of students who enrolled for various courses was 314,640
(25.27% were female students); there were 11,755 teachers (26.26% females);
the student–teacher ratio was 27:1. The low number of enrolled female stu-
dents indicates a gender disparity in higher education in Bangladesh.
Strikingly, 32.5% teachers are part-time, which is a matter of concern regard-
ing teaching quality.
Addressing the governance of private higher education in Bangladesh, the
government introduced the Private University Act, 2010, Act No. 35 of 2010.
According to this Act, the Ministry of Education is responsible for overall
policy formulation, planning, monitoring, evaluation, and the execution of
plans and programs of higher education. The UGC ultimately carries out the
436 Administration & Society 50(3)
Ministry of Education
Private Universitiy
Discipline Committee
Academic Council
Academic Faculty/Institute
Academic Department
Curriculum Committee
state’s monitoring of private universities. The initial aim was to enable more
stakeholder involvement via various committees (Board of Trustees,
Syndicate, Academic Council, Faculties, Institutes, Curriculum Committee,
Finance Committee, Faculty Recruitment Committee, and Disciplinary
Committee; Figure 3). However, The World Bank (2014d) stated that “Most
of the private universities have failed to meet the minimum requirements of
physical infrastructures, full-time qualified faculty, libraries, teaching aids
and other facilities to provide proper education” (p. 1). For example, 23 of 79
universities have no vice chancellor and most of the universities have no
permanent campus; their trustees were given excessive powers because the
trustees were present on all the state committees, which had no detailed
guidelines and no guidelines for an accreditation council. These loopholes
attract non-compliant activities in relation to the Act. The UGC Chairman
also stated in 2012 that
none of the Private universities are obeying the Private University Act 2010
properly. Only a handful—10 private universities—are in good position. Others
Nurunnabi 437
are not accountable. Moreover, we are annoyed to see that ownership problems
still remain in most of the private universities . . . they aren’t listening. If we
terminate their all academic activities and other activities, they restart their
activities again after gaining permission from the high court. So, the UGC
needs more power to stop such activities. (Eduicon, 2012, p. 1; “Study of
Corrupt University,” 2014)
Literature Review
The current state of higher education in developing countries is somewhat
weak and no developing country can claim to have achieved complete suc-
cess with private HEIs (The World Bank, 2000, 2008, 2014d). This is
because of a lack of domestic capacity to meet demand (Altbach, 1999),
and political and cultural factors (Bøyum, 2014). Bøyum (2014) also argued
that educational justice is treated in isolation from social justice in develop-
ing countries. Quddus and Rashid (2000) argued that the collapse of com-
munism in the Soviet Union and Eastern Europe brought many profound
changes, the most remarkable of which is the private higher education.
They found that policymakers in developing countries necessarily adjusted
both their mind-sets and practice to embrace the free market in an effort to
assure good-quality higher education. They found inconsistencies in tuition
fees and private HEIs, mainly in serving the elites in the societies.
With regard to Portugal’s experience, Amaral and Teixeira (2000) found
that a very large private sector of HEIs has developed, but also that no real
market has emerged. This is because private sector is less responsive (a
simultaneous lack of regulation, lack of quality in degrees) to economic and
social needs than the public sector. In sub-Saharan Africa, Banya (2001)
found that because public HEIs face huge challenges (such as increased
enrollments, fiscal challenges, quality issues, and rising graduate unemploy-
ment), the governments in the region have less control over private HEIs. The
governments think that establishing private HEIs is an alternative route to
solving the problems of public universities. Meier (2004) found a high level
of corruption in the education sectors of developing countries. The conse-
quences of corruption are endemic and result in high education drop-out
rates, especially among the poor who cannot afford to pay bribes and irregu-
lar fees (Transparency International Bangladesh [TIB], 2014).
Fielden and LaRocque (2008) revealed that private HEIs in developing
countries have an uneven record of self-regulation, and tend to operate with
438 Administration & Society 50(3)
Accountability Framework
Accountability can be defined as “being answerable to audiences for per-
forming up to prescribed standards that are relevant to fulfilling obligations,
duties, expectations, and other charges” (Schlenker, 1997, p. 242). Individuals
are expected to adopt and implement a solution involving the least effort
(cognitive miser or acceptability heuristic) when audience views are known
(Tetlock, 1983, 1992). In contrast, they are more likely to engage in complex
440 Administration & Society 50(3)
Accountor Accountee
[Accounting for] Accountability [Accounting for]
2006; Tikly, 2003; Webb, 2011). The key condition with accountability is
dependent on an axiological argument (Ball, 2009). Most prior studies dis-
cuss the theoretical paradigm of accountability and HEI policies. Huisman
and Currie (2004) and Webb (2011) called for a broader dimension of
accountability to measure the outcome of policies and practices in HEIs. In
this study, accountability may be defined as policies, practices, procedures,
and assessment of outcomes that measure the quality of performance of pri-
vate HEIs. Following prior studies (Romzek, 2000; Webb, 2011), the account-
ability framework in this study builds up an analytical heuristic triangle,
illustrating four propositions (“A” denotes the Accountability dimension) as
Figure 4 shows.
Method
A multi-method (also referred to as a mixed methodology) approach involv-
ing survey and document analyses was adopted for this study. Such an
Nurunnabi 443
(continued)
446 Administration & Society 50(3)
Factor Analysis
A factor analysis was carried out to reduce from 43 statements to four
Accountability Dimensions (Table 3). Principal components analysis and vari-
max rotation were used to transform the data into composite variables in a sum-
marized form (Gorsuch, 1983). Following the factor analysis, statements with
factor loading of less than 0.4 were excluded in the analysis. Furthermore, state-
ments with eigenvalues equal to or greater than 1 were considered significant.
The analysis resulted in a reduced 29 statements, as follows: A1: Management
and Administration [Q1, Q2, Q3, Q7, Q8, Q10, Q11, Q16, Q17, Q18]; A2:
Academics [Q21, Q22, Q23, Q27, Q28, Q29, Q30, Q31, Q32, Q33, Q34, Q35];
A3: Regulatory Framework [Q36, Q37, Q38, Q39]; and A4: Government’s
action [Q41, Q42, Q43]. The factors from this analysis were able to explain
65.92% of the total variance. This is higher than the prior studies: Kwan and Ng
(1999) reported 54.2% and Tan and Kek (2004) reported 65%.
Regression Analysis
To further investigate the determinants of the overall accountability dimen-
sions as dependent variables, a regression analysis was conducted. Most
studies on accountability in the literature are qualitative or conceptual in
nature (Acar et al., 2008; Dubnick, 2003, 2005; Romzek, 1996; Romzek &
Dubnick, 1987, 1998; Romzek & Ingraham, 2000; Yang, 2012). Yang (2012)
noted that “Few studies use accountability institutions/expectations as the
dependent variable, and even fewer studies examine them as the independent
448 Administration & Society 50(3)
Note. Extraction method: principal components analysis; rotation method: varimax with Kaiser
normalization, which converged after four iterations.
Nurunnabi 449
Kaiser- Bartlett’s
% Cronbach’s Meyer-Olkin Sphericity
Factors Eigenvalue variation α measure test
Management and 6.819 68.19 .771 .791 .0001*
Administration (A1)
Academics (A2) 7.619 63.50 .878 .901 .0001*
Regulatory 2.327 58.19 .759 .758 .0001*
Framework (A3)
Government’s 2.215 73.84 .818 .671 .0001*
action (A4)
and dependent variables simultaneously” (p. 260). In the present study, over-
all accountability as dependent has been derived from the survey
instrument.
The regression analysis was performed by taking the ratings of 1,046
respondents in relation to the four accountability dimensions and items
related to the extracted factors. These extracted factors have been taken as
four independent variables. The purpose of the analysis was to identify the
significant factors in contributing to the accountability framework in this
study. The regression model of this study is as follows:
OA = β0 + β1A1 + β2A2 + β3A3 + β4A4 + ε,
where the dependent variable OA is the overall accountability. The indepen-
dent variables are as follows: A1 = factors score of the Management and
Administration, A2 = factors score of the Academics, A3 = factors score of the
Regulatory Framework, A4 = factors score of the Government’s action, β0 =
(1)
constant, β1−β4 = the parameters or regression estimates, and ε = the stochas-
tic disturbance term.
The multiple regression results are shown in Table 6. In all four account-
ability dimensions, variance inflation factors (VIFs) were less than 10 and the
tolerance levels were more than 1 (see Table 6). This suggests that the regres-
sion model was not subject to any multicolinearity problems in interpreting
the regression analysis results (Myers, 1990). The Durbin–Watson score was
1.818, which means that the regression model was significant. Table 6 also
shows that the model that emerged from the regression had an adjusted R2
value of .759, which means that the four accountability dimensions accounted
for 75.9% of the variation. All four independent variables were significant
(p < .001).
450
Table 5. Correlations Matrix and Descriptive Statistics.
Note. Dependent variable: Accountability; Independent variables: Management and Administration (A1), Aca-
demics (A2), Regulatory Framework (A3), and Government’s action (A4). VIFs = variance inflation factors.
The findings indicate that all four dimensions are contributing factors to
the overall accountability of private higher education sector in Bangladesh.
The standardized coefficients beta (parameter estimation) value indicates
that Regulatory Framework (.160) and Government’s action (.125) were
less able to explain accountability, whereas the Management and
Administration (.416), and Academics (.407) factors were more likely to
determine the level of accountability of private HEIs in Bangladesh. This
is understandable because the respondents, as students, are not familiar
with the regulatory issues surrounding private HEIs in Bangladesh. It is
also apparent that private HEIs should be more accountable through more
effective governance and ensuring that they use qualified academics.
The statistical results warrant caution as to the limitations of findings
because it is difficult to generalize (Tan & Kek, 2004). Therefore, the results
need to be interpreted in relative rather than absolute terms (particularly the
findings on the Regulatory Framework and Government’s action).
452 Administration & Society 50(3)
MV % 0.9%
SD% 6.9%
D% 21. 3%
UC% 27.5%
A% 32.6%
SA% 10.8%
Micro Accountability
As indicated in the “Accountability Framework” section, micro accountabil-
ity in this study focused upon the Management and Administration (A1) and
Academics (A2) of private HEIs. Regarding Management and Administration,
43.4% of the respondents agreed on the management and administration’s
effectiveness (Figure 5); 27.5% were undecided and 28.2% disagreed.
Respondents were critical of higher tuition fees because these were increas-
ing every year but the relevant authority failed to provide any guidelines or a
cap policy to stop that trend (Quddus & Rashid, 2000). The governance struc-
tures did not involve stakeholders in the committees (G. M. Alam, 2009;
Al-Samarrai, 2008; Fielden & LaRocque, 2008) and managements were
careless about research and library facilities. Unsurprisingly, like other devel-
oping countries, most of the private HEIs in Bangladesh operate as profit
centers (M. Alam et al., 2007). In addition, with the exception of few large
universities, the majority of universities did not have their own permanent
campus.
In relation to academics, the majority of respondents (52.4%) were posi-
tive about their instructors (Figure 6) whereas 27.4% were not certain about
the efficiency and effectiveness of the academics they knew. Interestingly,
although the respondents were generally positive about the qualifications of
their instructors (66.57%), the assessment criteria and feedback appeared
meticulous and quite complex to them. Corruption in terms of enhancing
grades is rampant in Bangladesh. Corruption in all sectors is well known
because Bangladesh has been declared one of the most corrupt countries in
Nurunnabi 453
MV % 0.6%
SD% 3.7%
D% 15.7%
UC% 27.4%
A% 38.4%
SA% 14.0%
the world (TI, 2014). However, corruption in the education sector is quite
new. One implication is that this will create a culture, which will be unlikely
to vanish in the future. Similar findings were reported by Meier (2004) in
developing countries, Holzhacker et al. (2009) in Mongolia and Ukraine and
Morley (2014) in Ghana and Tanzania. Furthermore, the majority of respon-
dents did not make any comment on their instructors’ ability to explain things
clearly, or on required office hours or effective communications. This is pos-
sibly because of the shortage of full-time academic staff in Bangladesh and
because part-timers have less commitment toward maintaining office hours.
Overall, there were 32.5% part-time instructors in 52 universities in 2012
(The UGC Annual Report, 2012).
Macro Accountability
In this study, “macro accountability” is based on the two factors of Regulatory
Framework (A3) and Government’s action (A4) in relation to private HEIs in
Bangladesh. With respect to the regulatory framework, respondents were not
divided in their opinions. Most of them expressed the view that the existing
regulatory framework is not effectively implemented; 31.2% also doubted
the existing regulatory framework (Figure 7). This could be due to the fact
that the UGC is not active in enforcing the regulations; rather, it is a provider
of policy prescription. The two relevant Acts (the Private University Act,
1992, Bangladesh, and the Private University Act, 2010, Bangladesh) regard-
ing private HEIs both share a lack of guidelines and implementation mea-
sures. For instance, in 2004, according to “40-45 Varsities Way Behind
Prerequisites” (2004), 40 to 45 out of 49 universities lacked compliance with
454 Administration & Society 50(3)
SD% 7.45%
D% 21.5%
UC% 30.1%
A% 30.6%
SA% 10.4%
SD% 13.4%
D% 21.2%
UC% 24.8%
A% 25.7%
SA% 14.8%
Conclusion
The study has investigated the accountability issues of private universi-
ties in a developing country, Bangladesh. In particular, the following
questions were explored: What are the roles of the private HEIs in terms
of accountability? What is the role of the regulators in privatizing HEIs?
And, what are the major obstacles to bridging the accountability gap in
private HEIs? An accountability framework (encompassing macro and
micro accountability) was derived from the prior research (Huisman &
Currie, 2004; Webb, 2011). Based on a survey (1,046 respondents from
all 52 universities in Bangladesh) and documentary analysis, the study
Nurunnabi 457
Accountability No. of
dimensions Problems respondents %
Management and Higher students–teachers ratio 6 4.5
Administration
(A1)
Higher tuition fees 10 7.5
No own campus 10 7.5
Students advising system is not 15 11.3
helpful
Misbehavior of admin staff 9 6.8
Website is not updated 8 6.0
regularly
Students intake by corruption 13 9.8
Profit-making motives 15 11.3
Academics (A2) Lack of qualified lecturers 7 5.3
Nepotism in grading 14 10.5
Government’s Political connectedness of 9 6.8
action (A4) promoting low-graded
universities
The UGC is careless in 12 9.0
enforcing law
Not equal grading policy 5 3.8
among universities
Total 133 100.0
Note. Respondents additional views characteristics: male = 89, female = 44; large university =
70, small and medium university = 63; Management and Administration: 86; Academics: 21;
Government’s action: 26. UGC = University Grants Commission.
has revealed two interesting findings. First, the study is one of the first to
explore the accountability gap in a developing country through research
involving all private universities. Hence, the study contributes to the lit-
erature on the private HEIs as to how accountable they are. Second, macro
accountability (complexities in the regulatory framework, lack of enforce-
ment, and governmental leniency toward quality control issues) is the
most important contributing factor to the unsatisfactory consequences of
the rapid growth of private HEIs in Bangladesh. Corruption (in terms of
both macro and micro accountability) is rampant in Bangladeshi HEIs.
For instance, corrupt practices in approving HEIs, corruption via enhanc-
ing grades through bribes, and the effects of political connectedness all
contribute to an accountability gap. Continually corrupt practices and
458 Administration & Society 50(3)
Appendix
Survey Questionnaire
Section A: Demographic information
1. Name:_________________________________________________
______________
2. Your age: □ 18-22 □ 23-27 □ 28 and above
3. Gender: □ Male □ Female
4. Marital Status: □ Single □ Married □ Divorced □ Other
5. Religion: □ Muslim □ Hindu □ Christian □ Buddhist □ Others
6. Education (studying at): □ Undergraduate □ Postgraduate □ Other
7. Education (studying year): □ Year 1 □ Year 2 □ Year 3 □Year 4 □Year
5 and above
8. Tuition fees (average per year): □ Tk. 30,000-50,000 □ Tk. 51,000-
70,000 □ Tk. 71,000-90,000 □ Tk. 91,000-110,000 □ Tk. 110,000-
130,000 □ Tk. 131,000 and above
9. How many days have you been absent in your university in the last 6
months (approximately)? □ less than 4 □ 5-10 □ 11-15 □ 16-20 □
21-25 □ 26 and above
Appendix (continued)
15. Disability facilities (ease access)
16. They compassionately solves student issues and problems
17. They respond to your queries/issues promptly
18. They provide personal counseling services
19. Management is not working for commercial/profit motives
A2: Questions regarding Academics (e.g., lecturers/professors)
20. Lecturers/professors have specialized degree(s) in their respective field
21. The lecture contents are comprehensive and in detailed
22. The lecturers/professors encourage you to engage in group activities
23. The assessment criteria is clearly identified before the exam
24. The assessment feedback is detailed
25. The assessment is not questionable (such as nepotism)
26. They maintain the required office hours
27. Responding to your letter/email on time
28. They show sincere interest in solving your problem
29. They communicate well with you regarding academic-related issues
30. E xplaining things clearly . . . (fully answering your questions, explaining clearly, giving you
adequate information; not being vague)
31. B eing positive . . . (having a positive approach and a positive attitude; being honest but not
negative about your problems)
32. M aking you feel at ease . . . (being friendly and warm toward you, treating you with
respect; not cold or abrupt)
33. S eeming genuinely concerned, connecting with you on a human level; not being indifferent
or “detached”
34. T hey accurately understand your concerns; not overlooking or dismissing anything
35. R eally listening . . . (paying close attention to what you were saying; not looking at the
notes or computer as you were talking)
A3: Questions regarding Regulatory Framework
36. You are aware of existing law regarding any malpractice
37. The private universities are ethical in making profit
38. You can think of going for legal action if anything goes wrong
39. T he existing educational regulatory frameworks are effectively being implemented
A4: Questions regarding Government’s action
40. T he government has major role(s) to play in overseeing the private universities activities
41. The Ministry of Education is active in its role (e.g., enforcement issues)
42. T he University Grants Commission is active in its role (e.g., enforcement issues)
43. T he political pressure is not a barrier to take actions against corrupt private universities
Funding
The author(s) received no financial support for the research, authorship, and/or publi-
cation of this article.
Notes
1. The term “developing country” refers to low- and middle-income countries.
The term country, used interchangeably with economy, does not imply political
independence. According to the World Bank (2014c), low-income economies
are defined as those with a Gross National Income (GNI) per capita of US$1,045
or less in 2013; middle-income economies are those with a GNI per capita of
more than US$1,045 but less than US$12,746; high-income economies are those
with a GNI per capita of US$12,746 or more. Lower-middle-income and upper-
middle-income economies are separated at a GNI per capita of US$4,125 (http://
data.worldbank.org/about/country-and-lending-groups).
2. South Asia consists of eight developing countries, namely, Afghanistan, India,
Pakistan, Bangladesh, Maldives, Sri Lanka, Bhutan, and Nepal (http://data.
worldbank.org/indicator/NY.GNP.PCAP.CD).
3. The “E” stands for education and the “9” represents nine countries. E9 is a forum
of nine countries—Bangladesh, Brazil, China, Egypt, India, Indonesia, Mexico,
Nigeria, and Pakistan. These countries are highly populated countries and also
represent more than 60% of the world’s population (more than two thirds of the
world’s illiterate adults and more than half of the world’s out-of-school children).
The E9 Initiative by the United Nations Educational, Scientific and Cultural
Organization (UNESCO) for achieving “Education for All” (EFA). (http://
www.unesco.org/new/en/education/themes/leading-the-international-agenda/
education-for-all/coordination-mechanisms/e-9-initiative/).
4. GNI per capita (formerly GNP per capita) is the GNI, converted to U.S. dol-
lars, divided by the midyear population. (http://data.worldbank.org/indicator/
NY.GNP.PCAP.CD).
5. Taka (Tk.) is the local currency unit of Bangladesh. According to the World
Bank, in 2013, US$1 = Tk. 78.10 (http://data.worldbank.org/indicator/PA.NUS.
FCRF).
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470 Administration & Society 50(3)
Author Biography
Mohammad Nurunnabi, PhD CMA SFHEA FRSA FAIA(Acad), is an associate
professor in accounting and chair of the Department of Accounting at Prince Sultan
University, Saudi Arabia. He holds a PhD in accounting from the University of
Edinburgh, United Kingdom. He is a senior fellow of Higher Education Academy
(HEA), United Kingdom, an academic fellow of the Association of International
Accountants (AIA), and fellow of the Royal Society of Arts (RSA). His research has
appeared in Advances in Accounting, Incorporating Advances in International
Accounting, Research in Accounting Regulation, Environment, Development and
Sustainability, International Journal of Critical Accounting, Journal of Human
Resource Costing & Accounting, International Journal of Health Care Quality
Assurance, Journal of Asia Business Studies, and Journal of Business Economics and
Management. His current research focuses on Accountability, International Financial
Reporting Standards (IFRS), Implementation in Emerging Economies, Tax Evasion,
Corruption and Accounting Development, Politics, Regulation and Enforcement,
Theory of the Role of the State, Privatization of Higher Education, and Governance
and the Sovereign State.