Customer needs and preferences

Customer Process and

needs and capacity design
preferences

Design of
goods and
services

Finance/accounting THE 10 STRATEGIC OM

Marketing
DECISIONS Location
Critical management decisions in relation act to
designate and determine the lowest limits of strategy
cost, determine how a good service is produced
(technology, quality) as well as the cost. It is also
important to know where I will offer the product
or service, considering costs, infrastructure.
The supply chain along with the production
determines how many people will be needed to
produce the product, and these people need to be
trained and have enough information. It is also
necessary to have an inventory where the final
products will be found for the market, and having
good planning will make it possible to meet
market demand, also facilitates to have the Supply chain
necessary staff and have stable processes.
All these processes together ultimately produce Production
management
Establece a quality product.
una
conclusión

Quality Human
resources and
job design
Maintenance
Layout
strategy
Realiza un
análisis

Inventory
management
Scheduling