Human Intimacy Marriage The Family and Its Meaning 11th Edition Cox Test Bank 1

Human Intimacy Marriage the Family and Its
Meaning 11th Edition Cox Demmitt 113394776X

9781133947769
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CHAPTER 5—COMMUNICATION IN INTIMATE RELATIONSHIPS
MULTIPLE CHOICE
1. Every human relationship is based on:

a. competition.
b. communication.
c. empathy.
d. commitment.
ANS: B PTS: 1 REF: Introduction OBJ: 1
2. The primary traits of healthy families are:

a. negotiation and respect.
b. passion and spontaneity.
c. sharing and acceptance.
d. communication and listening.
ANS: D PTS: 1 REF: Introduction OBJ: 1
3. Compared to unhappy couples, successful couples spend more time:

a. establishing traditional gender roles.
b. pursuing individual goals.
c. communicating about their relationship.
d. listening to older couples.
ANS: C PTS: 1 REF: Introduction OBJ: 1
4. In the past, communication skills were less important because families were largely developed around:
a. religious beliefs.
b. selective retention.
c. gender roles.
d. pseudomutuality.
5. In the past, the "good" wife was a woman who:

a. fulfilled her role.
b. made important family decisions.
c. had a wealthy father.
d. communicated well.
ANS: A PTS: 1 REF: Introduction OBJ: 2
6. Today, the major function of the typical American family is to:

a. satisfy physical needs.
b. organize activities around gender roles.
c. meet emotional needs.
d. promote political stability.
7. Cox and Demmitt suggest that conflict-free marriages are:

a. worth working for.
b. based on religious values.
c. a myth.
d. task-oriented.
8. Research on the relationship between communication skills and marital satisfaction has found that:
a. poor communication skills tend to cause marital problems, but good communication skills
are not related to marital happiness overall.
b. communication skills and marital satisfaction are not related.
c. good communication has only short-term positive effects on marital happiness.
d. good communication skills are positively related to long-term marital happiness.
ANS: D PTS: 1
REF: Good Communication: A Basic Strength of Successful Families
OBJ: 1
9. How does the general society influence intimate relationships?

a. Society tells us who to marry and then leaves little support while in a marriage.
b. Problems people believe are unique to their family often arise out of social pressure. The
stress from social problems is blamed on individuals.
c. Society guarantees that individuals will be able to deal with the sacrifice and
disappointment that often comes with marriage.
d. Individual explanations make more sense when couched in a social theory. Happiness is
easier to attain when there is a lot of intense emotion in a relationship.
ANS: B PTS: 1
OBJ: 4
10. Why does the fair expression of dissatisfaction matter in intimate relationships?
a. To maintain a conflict-free relationship, dissatisfaction should remain unexpressed and
dealt with privately.
b. Unexpressed dissatisfaction can create hostility, but fair expression can lead to greater
understanding from the partner.
c. The airing of grievances contributes to marital bliss.
d. Dissatisfaction placed on the shoulders of a partner can create unnecessary burden.
Dealing with dissatisfaction on one’s own can improve communication.
ANS: B PTS: 1
OBJ: 5
11. Men are supposed to be strong and silent. Women are supposed to be expressive and sensitive. These
statements demonstrate:
a. the influence of society on how we communicate.
b. false stereotypes of how we should communicate.
c. the importance of maintaining gender roles.
d. that men and women will never exist peacefully.
ANS: A PTS: 1
OBJ: 4
12. In an intimate relationship, the traditional male is expected to:

a. openly express his emotions.
b. let the female give him advice.
c. exhibit nonassertive behavior.
d. be less self-disclosing than women.
ANS: D PTS: 1
OBJ: 4
13. The myth of the "right" partner ignores the fact that a couple's problems are caused by:
a. their relational skills.
b. meddling in-laws.
c. fairly expressed dissatisfaction.
d. the day-to-day routines of married life.
ANS: A PTS: 1
OBJ: 4
14. A person who ignores his/her own communication inadequacies and changes partners under the
assumption that the next one will be the correct choice believes in:
a. self-actualization.
b. the myth of the right partner.
c. conflict management.
d. identification of problem ownership.
ANS: B PTS: 1
OBJ: 4
15. What do happily married couples have that unhappily married couples do not?
a. Greater wealth and income
b. A conflict-free marriage
c. More communication styles
d. Emotional displacement
ANS: C PTS: 1
OBJ: 5
16. "Richness" means that a couple has:

a. the ability to engage in constructive criticism.
b. created a strong extended family.
c. adjusted to the pressures of married life.
d. many ways of communicating with one another.
ANS: D PTS: 1
OBJ: 5
17. Spouses show a lack of respect and appreciation when they express:
a. disinterest.
b. dissatisfaction.
c. feelings of frustration.
d. different social values.
ANS: A PTS: 1
OBJ: 5
18. Which of the following is positively associated with higher levels of marital satisfaction?
a. Disclosure of negative thoughts
b. Disclosure of positive thoughts
c. Disclosure of both positive and negative thoughts
d. Suppression of positive and negative thoughts
ANS: C PTS: 1
OBJ: 5
19. All of the following elements are associated with poor communication EXCEPT:
a. richness.
b. feelings of frustration.
c. silence.
d. the myth of the "right" partner.
ANS: A PTS: 1
OBJ: 6
20. Silence is:

a. a form of communication.
b. the first square in the Johari window.
c. a subtle type of disqualification.
d. noncoercive behavior.
ANS: A PTS: 1
OBJ: 6
21. ____ occurs when communication doesn't accomplish what it is supposed to accomplish.
a. Channeling
b. Communication failure
c. Feedback
d. Instrumental communication
ANS: B PTS: 1
REF: Communication Failure: An Indicator of Relationship Problems
OBJ: 7
22. Peter let his son borrow the family car. Although he told him, "Don't be home late," the car didn't pull
into the driveway until 3 in the morning. This is an example of:
a. richness.
b. communication failure.
c. empathic listening.
d. pseudomutuality.
ANS: B PTS: 1
OBJ: 7
23. Nontalking is:

a. a lack of communication.
b. an aversive message.
c. filtered communication.
d. positive reassurance.
ANS: B PTS: 1
OBJ: 8
24. Which of the principles of human behavior can lead to aversive communication?
a. The need to please
b. Avoiding pain and seeking pleasure
c. Controlling the situation to your advantage
d. Listening with deliberation
ANS: B PTS: 1
OBJ: 8
25. Antonio gets so angry that he becomes speechless. He is having difficulty with:
a. decoding.
b. intrapersonal communication.
c. pseudomutuality.
d. the Johari window.
ANS: B PTS: 1
OBJ: 7
26. Communication will be most urgent when the intention is to:

a. avoid pain.
b. deliver good news.
c. express love.
d. present an aversive message.
ANS: A PTS: 1
OBJ: 8
27. The quickest way to change the behavior of the partner who is giving us pain is to:
a. reason with him or her.
b. remain silent.
c. use body language.
d. threaten him or her.
ANS: D PTS: 1
OBJ: 8
28. The term used to describe a situation where a threatened partner responds with a higher level of threat
is known as a/an:
a. instrumental communication.
b. vicious circle.
c. conflict management.
d. positive reassurance.
ANS: B PTS: 1
OBJ: 8
29. A husband threatens to return his Christmas gift. His wife tells him that if he returns the present, she
will never buy him another gift as long as she lives. Her husband retaliates by telling her that he is not
going to buy her anything for their anniversary or for her birthday. This is an example of:
a. a vicious circle.
b. the principle of least interest.
c. autocratic authority.
d. problem ownership.
ANS: A PTS: 1
OBJ: 8
30. The winner in "vicious circle" communication is the person who:

a. uses reason and logic.
b. generates the most aversion.
c. apologizes first.
d. refrains from sarcasm.
ANS: B PTS: 1
OBJ: 8
31. Cox and Demmitt believe that negative thoughts should be communicated:
a. with sarcasm.
b. silently.
c. in positive ways.
d. forcefully.
ANS: C PTS: 1
OBJ: 7
32. The content dimension of communication focuses on:

a. actions.
b. feelings.
c. words.
d. beliefs.
ANS: A PTS: 1
OBJ: 9
33. Which of the following statements illustrates the content dimension of communication?
a. "My son is very tall."
b. "I am the oldest son."
c. "Wash the dishes."
d. "The remote control is broken."
ANS: C PTS: 1
OBJ: 9
34. The statement "I am your parent and I have authority over you" illustrates the:
a. relational dimension of communication.
b. principle of positive reassurance.
c. content dimension of communication.
d. instrumental component of communication.
ANS: A PTS: 1
OBJ: 9
35. The expressive dimension of communication focuses on:

a. facts.
b. skills.
c. feelings.
d. values.
ANS: C PTS: 1
OBJ: 9
36. Which of the following statements illustrates the expressive dimension of communication?
a. "Most Americans marry for love."
b. "Bob knows how to bake cakes."
c. "My wife makes me feel like a million dollars."
d. "Adultery is grounds for divorce."
ANS: C PTS: 1
OBJ: 9
37. Good communication can be used:
a. only for positive effects.
b. as a tool for the oppressed.
c. in common cultural comparisons.
d. to manipulate and mislead people.
ANS: D PTS: 1
OBJ: 10
38. Propaganda is used to:

a. identify problem ownership.
b. decode complex messages.
c. hide or distort reality.
d. praise and reassure others.
ANS: C PTS: 1
OBJ: 10
39. The three foundation blocks of successful communication are:

a. pseudomutuality, negotiation, and richness.
b. content, decoding, and nonaversive communication.
c. commitment, growth orientation, and noncoercive atmosphere.
d. self-assertion, problem solving, and empathic listening.
ANS: C PTS: 1
REF: The Foundation Blocks of Successful Communication OBJ: 11
40. Based on the principle of _______, the individual who cares the least controls the relationship.
a. trust
b. affirmation
c. least interest
d. intimacy
ANS: C PTS: 1
41. A husband who allows his wife to plan activities, anticipate problems, and make all of the marital
adjustments is:
a. autocratic.
b. aversive.
c. uncommitted.
d. encoding.
ANS: C PTS: 1
42. Which of the following examples best demonstrates growth-orientation?

a. Art likes to hunt. Gina believes it is cruel. Art told Gina he did not care how she felt, he
will continue to hunt.
b. Gina likes to go to social gatherings. Art does not feel comfortable in large groups, but
attends because Gina asked him to. Now Art feels more comfortable in large groups.
c. Gina enjoys outdoor activities, like camping and hiking. Art detests nature and would
rather be in a hotel than a tent. Gina and Art decide they can each have their own activities
on the weekends.
d. Gina feels it is important to change and grow. Art does not want to discuss feelings. Art
pretends to open up, but the feelings he is revealing are made up.
ANS: B PTS: 1
43. The concept of growth orientation suggests that marriage is:

a. dynamic.
b. idealistic.
c. totalitarian.
d. degrading.
ANS: A PTS: 1
44. When power is invested in a single authority in a relationship, the result is a/an ________relationship.
a. open
b. reassuring
c. noncoercive
d. coercive
ANS: D PTS: 1
45. In ____ marriages, both partners have total freedom of choice and action.
a. democratic
b. autocratic
c. instrumental
d. laissez-faire
ANS: D PTS: 1
46. Which of the following sayings is consistent with the definition of a laissez-faire marriage?
a. "Marriage is a partnership."
b. "Do your own thing."
c. "Two can live as one."
d. "A family that prays together stays together."
ANS: B PTS: 1
47. Responsibility and authority are delegated by equitable agreement in:

a. laissez-faire marriages.
b. autocratic marriages.
c. democratic marriages.
d. instrumental marriages.
ANS: C PTS: 1
48. After they agreed that they needed a new car, Arthur and Mary reviewed the back issues of Consumer
Report magazine and made a joint decision to purchase a mid-size car. The way that they handled this
decision suggests that their marriage is:
a. laissez-faire.
b. autocratic.
c. democratic.
d. totalitarian.
ANS: C PTS: 1
49. The type of marriage that allocates responsibilities to both spouses but assigns authority to a single
leader is known as a/an:
a. autocratic marriage.
b. laissez-faire marriage.
c. expressive marriage.
d. democratic marriage.
ANS: A PTS: 1
50. Louis openly discusses things with his wife but always has the final say about major family decisions.
Louis' marriage is probably:
a. democratic.
b. autocratic.
c. laissez-faire.
d. totalitarian.
ANS: B PTS: 1
51. Most American marriages are:

a. autocratic.
b. laissez-faire.
c. democratic.
d. a mixture of autocratic, laissez-faire, and democratic.
ANS: D PTS: 1
52. Most Americans want to establish a/an:

a. autocratic marriage.
b. democratic marriage
c. laissez-faire marriage.
d. open marriage.
ANS: B PTS: 1
53. The most satisfying type of marriage is the:

a. open marriage.
b. laissez-faire marriage.
c. democratic marriage.
d. autocratic marriage.
ANS: C PTS: 1
54. The term used to describe the movement of messages between sender and receiver is:
a. channeling.
b. instrumental communication.
c. empathy.
d. communication flow.
ANS: D PTS: 1 REF: Developing a Smooth Flow of Communication
OBJ: 11
55. When a person puts communication into a sendable form, they are ____________ the message.
a. channeling.
b. negotiation.
c. decoding.
d. encoding.
OBJ: 11
56. The receiver decodes a message to make sure that:

a. the sender is listening.
b. it has been properly received.
c. he identifies problem ownership.
d. I-statements outnumber you-statements.
ANS: B PTS: 1 REF: Developing a Smooth Flow of Communication
OBJ: 11
57. Immediately after a person has decoded a message, he/she must:

a. encode it.
b. verify it.
c. feed it back to the sender.
d. modify the relational content.
ANS: C PTS: 1 REF: Developing a Smooth Flow of Communication
OBJ: 11
58. A sender can resend a message through all of the following mechanisms EXCEPT:
a. correction.
b. negotiation.
c. problem solving.
d. encoding.
OBJ: 11
59. Good communication includes communication behavior that refers to the verbal and nonverbal actions
a person takes to:
a. accomplish communication goals.
b. accomplish motivations.
c. destroy relationships.
d. develop communication skills.
ANS: B PTS: 1 REF: Developing a Smooth Flow of Communication
OBJ: 11
60. The first step in problem-solving communication is:
a. identifying problem ownership.
b. recognizing and expressing feelings.
c. listening with empathy.
d. entering the Johari window.
ANS: A PTS: 1 REF: Communication Skills
OBJ: 11
61. The key question in determining problem ownership is:

a. "Who feels tangibly affected?"
b. "What is the solution to the problem?"
c. "Why be self-assertive?"
d. "How do you give feedback?"
OBJ: 11
62. Erroneously blaming someone else for a problem is called:

a. brainstorming.
b. scapegoating.
c. nonassertiveness.
d. channeling.
ANS: B PTS: 1 REF: Communication Skills
OBJ: 11
63. Why won’t forcing problem ownership on a person (blaming) help solve your problems?
a. Blaming someone only shifts the problem; it does not solve it.
b. Blaming someone does not change the problem for you and can be destructive.
c. If a problem is owned, there is no one to blame.
d. Understanding the problem removes blame.
OBJ: 11
64. The communication skill that enables a person to express his/her feelings while remaining aware of the
feelings of others is called:
a. empathic listening.
b. reassurance.
c. self-assertion.
d. feedback.
ANS: C PTS: 1 REF: Communication Skills
OBJ: 11
65. Nonassertive behavior has been attributed to all of the following factors EXCEPT:
a. lack of confidence.
b. feelings of superiority.
c. fear.
d. embarrassment.
OBJ: 11
66. Why would an individual not assert their own feelings, opinions, or attitudes?
a. This avoids feeling afraid, inferior, or embarrassed.
b. Nonassertive behavior is more beneficial to a relationship than self-assertion.
c. A conflict-free relationship is attainable if individuals do not express their opinions.
d. Self-assertion was more critical when gender roles were more traditional.
OBJ: 11
67. The term Cox and Demmitt use to describe an individual who expresses his feelings without
recognizing the needs of other people is:
a. assertive.
b. self-actualized.
c. noncommunicative.
d. aggressive.
ANS: D PTS: 1 REF: Communication Skills
OBJ: 11
68. ____ people demand attention and support and insist on having whatever they want at the moment.
a. Aggressive
b. Self-assertive
c. Confident
d. Nonassertive
OBJ: 11
69. The Johari window allows people to:

a. measure the extent to which they use I-messages.
b. be more assertive in intimate relationships.
c. diagram the unknown dimensions of their relationships.
d. identify problem ownership.
OBJ: 11
70. The most ineffective statements in intimate relationships are:

a. they-statements.
b. we-statements.
c. I-statements.
d. you-statements.
OBJ: 11
71. A person can reduce defensiveness and resistance in a conversation by using:

a. you-statements.
b. they-statements.
c. I-statements.
d. we-statements.
OBJ: 11
72. ____ often start and expand conflicts and controversies.

a. You-statements
b. I-statements
c. They-statements
d. We-statements
OBJ: 11
73. ____ emphasize mutuality and connectedness.

a. You-statements
b. I-statements
c. They-statements
d. We-statements
OBJ: 11
74. The Johari Window contains all of the following squares EXCEPT:
a. "my secrets."
b. "direct feedback."
c. "my blind spot."
d. "common knowledge."
OBJ: 11
75. ____ occurs when the listener understands the speaker and feels his nonverbal communication.
a. Brainstorming
b. Negotiation
c. Empathy
d. Problem solving
OBJ: 11
76. Cox and Demmitt believe that ____ is the most important skill to possess when it comes to successful
communication.
a. a calm speaking voice
b. a sense of humor
c. empathetic listening
d. a passive vocabulary
OBJ: 11
77. Paul tells Megan about a problem at work. Megan listens to what Paul says. When she gives feedback,
she focuses on a minor statement about a pay cut and not the problem. Megan is using:
b. paraphrasing.
c. selective attention.
d. decoding.
OBJ: 11
78. When people remember what they want to remember, they are practicing:
a. aversive listening.
b. selective retention.
c. nonassertive behavior.
d. the principle of least interest.
OBJ: 11
79. Body language communicates:

a. the content of a message.
b. emotional information.
c. useless information.
d. they-statements.
OBJ: 11
80. Empathic listeners use paraphrasing to:

a. check their perceptions with the speaker.
b. help the speaker identify blind spots.
c. encourage selective retention.
d. lead the speaker through the Johari window.
OBJ: 11
81. Empathic listeners attempt to:

a. minimize the importance of problems.
b. assume ownership of the person's problem.
c. offer the speaker alternative options.
d. filter information for the other person.
OBJ: 11
82. In negotiation, partners alternate between self-assertion and:

b. aversive communication.
c. information filtering.
d. selective retention.
OBJ: 11
83. Negotiation requires a couple to:

a. use more you-statements.
b. exchange roles.
c. practice scapegoating.
d. exhibit nonassertive behavior.
OBJ: 11
84. When we negotiate in intimate relationships:

a. we are usually put on the defensive.
b. the outcome we expect usually happens.
c. the most frequent scenario is agreeing to disagree.
d. we work with a modified solution.
OBJ: 11
85. Which of the following is an example of brainstorming?

a. Art goes to social events because Gina requests his presences.
b. Owen and Stephanie carefully provide feedback to each other and develop empathic
listening skills.
c. Tom and Jessica assert their own opinions into the conversation in an effort to “one up”
the other.
d. Sam and Rachel designate a half hour to come up with many solutions to how they will
work the holidays with both families.
OBJ: 11
86. In their conversations, men attempt to establish:

a. power and status.
b. intimacy and friendship.
c. trust and acceptance.
d. feedback and openness.
ANS: A PTS: 1
REF: Men and Women: Do They Speak the Same Language? OBJ: 12
87. The key concept in a man's language world is:

a. acceptance.
b. independence.
c. self-revelation.
d. feedback.
ANS: B PTS: 1
88. The key concept in a woman's language world is:

a. respect.
b. action.
c. intimacy.
d. dependence.
ANS: C PTS: 1
89. Research shows that men and women communicate differently:

a. therefore, they should stop trying to get along.
b. but this should not be an excuse not to work on communication skills.
c. this can be overcome easily through self-assertion.
d. which reinforces the need for weekends away.
ANS: B PTS: 1
90. Realistic conflicts result from:

a. failure to adapt to change.
b. frustrations over specific needs.
c. the strain of role reversal.
d. hidden cultural influences.
ANS: B PTS: 1 REF: Communication and Family Conflict
OBJ: 13
91. Nonrealistic conflicts are characterized by:

a. conflicting instinctive desires.
b. an abundance of we-statements.
c. instrumental communication patterns.
d. the need for tension release.
ANS: D PTS: 1 REF: Communication and Family Conflict
OBJ: 13
92. Covert conflict:

a. is harmless in the negotiation process.
b. creates a system of mutual dependency.
c. makes it almost impossible to resolve a problem.
d. leaves problems out in the open to be solved.
ANS: C PTS: 1 REF: Communication and Family Conflict
OBJ: 13
93. Covert conflict is associated with all of the following communication strategies EXCEPT:
a. pseudomutuality.
b. disengagement.
c. feedback.
d. disqualification.
OBJ: 13
94. ____ occurs when a person expresses anger and then discounts it.
a. Pseudomutuality
b. Denial
c. Disqualification
d. Displacement
OBJ: 13
95. Alex is angry with his parents, so he takes his frustrations out on his younger brother. The correct term
for Alex's behavior is:
a. disqualification.
b. disengagement.
c. pseudomutuality.
d. displacement.
OBJ: 13
96. Asking for change in a spouse is often accompanied by:

a. brainstorming.
b. disengagement.
c. relational communication.
d. identification of problem ownership.
OBJ: 13
97. When family members pretend that they are happy with one another when they really aren't, they are
practicing:
a. disengagement.
b. pseudomutuality.
c. denial.
d. displacement.
OBJ: 13
98. A person who avoids conflict by avoiding other family members is practicing:
a. disengagement.
b. pseudomutuality.
c. denial.
d. disqualification.
ANS: A PTS: 1 REF: Communication and Family Conflict
OBJ: 13
99. Verbal abuse and physical violence are:

a. forms of disengagement.
b. overt conflicts.
c. found in all relationships.
d. important components of pseudomutuality.
OBJ: 13
100. Jill has a habit of putting down her husband every time they are together with their friends. Last week,
she made the statement, "Jerry couldn't change a light bulb without the directions." According to
Gottman, the type of couple interaction Jill exhibits that is a predictor of relationship failure is:
a. belligerence.
b. stonewalling.
c. criticism.
d. contempt.
OBJ: 13
101. Which of the following is an example of indirect aggression frequently used by women to express
anger?
a. Seeking revenge over the wrong
b. Punching a wall
c. Confronting the individual in an attempt to clear the air
d. “Writing off” a person they feel wronged them
OBJ: 13
102. Compared to heterosexual couples, gay and lesbian couples tend to argue more about:
a. household tasks.
b. noncommunication.
c. distrust.
d. finances.
OBJ: 13
103. Almost _______ percent of internet users have a social networking site.
a. 60
b. 30
c. 80
d. 20
ANS: A PTS: 1 REF: Personal Relationships in the Information Age
OBJ: 14
104. New forms of technology:

a. have a direct impact on the divorce rate.
b. do not create opportunities for in education and information dissemination.
c. have both positive and negative effects on communication.
d. are dramatically overestimated.
ANS: C PTS: 1 REF: Personal Relationships in the Information Age
OBJ: 14
105. There is increasing political discussion about the difference between the information rich and the
information poor. This is known as the:
a. information age.
b. Internet.
c. public information gateway.
d. digital divide.
ANS: D PTS: 1 REF: Personal Relationships in the Information Age
OBJ: 14
TRUE/FALSE
1. In the past, communication skills were less important because of clearly specified roles.
ANS: T PTS: 1 REF: Introduction OBJ: 2
2. There is no such thing as a conflict-free relationship.
ANS: T PTS: 1 REF: Introduction OBJ: 1
3. Successful communication has become increasingly easier in recent decades due to increased problem-
solving skills.
ANS: F PTS: 1 REF: Introduction OBJ: 1
4. Finding the “right” partner is essential to a conflict-free marriage.
ANS: F PTS: 1
OBJ: 4
5. Self-assertion means you will get your own way all the time.
ANS: F PTS: 1 REF: Communication Skills

OBJ: 11
6. If power is invested in a single authority, a coercive relationship is usually the result.
ANS: T PTS: 1
7. The best time to build communication skills is when disruptive forces are minimal.
ANS: T PTS: 1 REF: Communication Skills

OBJ: 11
8. The person who cares the most controls the relationship.
ANS: F PTS: 1
9. Self-assertion requires self-knowledge.

OBJ: 11
10. You-statements reduce the power imbalance in a relationship.

OBJ: 11
11. Empathic listening is judgmental.

OBJ: 11
12. It is sometimes easier to listen empathically to a relative stranger than to someone with whom you
have a close relationship.

OBJ: 11
13. The desire to give advice is one of the major deterrents to empathic listening.

OBJ: 11
14. Body language is not really necessary in communication.

OBJ: 11
15. Men expect decisions to be made by consensus.
ANS: F PTS: 1
16. Men actually talk more than women in meetings and in mixed-group discussions.
ANS: T PTS: 1
17. The female style of communicating is better than the male style.
ANS: F PTS: 1
18. Research suggests that conflicts are equally present in happy and unhappy marriages.
ANS: T PTS: 1 REF: Communication and Family Conflict

OBJ: 13
19. Nonrealistic conflict is usually easier to handle than realistic conflicts.
ANS: F PTS: 1 REF: Communication and Family Conflict

OBJ: 13
20. Denial is when a person expresses anger and then discounts it.

OBJ: 13
21. Defensiveness is a type of couple interaction that is predictive of a relationship failure.
ANS: T PTS: 1 REF: Communication and Family Conflict

OBJ: 13
22. Repressing anger over a long period of time tends to improve a relationship.

OBJ: 13
23. Social networking sites have little impact on relationships.
ANS: F PTS: 1 REF: Personal Relationships in the Information Age

OBJ: 14
24. Political efforts are being made to narrow the digital divide.
ANS: T PTS: 1 REF: Personal Relationships in the Information Age

OBJ: 14
25. The overall negative effects from the use of new technologies exceed the possible benefits.
ANS: F PTS: 1 REF: Personal Relationships in the Information Age

OBJ: 14
SHORT ANSWER
1. What is the difference between the ways families communicate now as opposed to in the past?
ANS:
In the past, communication skills were less important because families were developed around gender
roles. Today, the family's major function has become relational rather than role fulfilling, making
successful communication very important.
PTS: 1 REF: Introduction OBJ: 1
2. Barbara has been married three times. Each time, she was convinced that this marriage would meet all
her needs and would last forever. However, after a short time, she began to notice characteristics about
her partner that she didn't like. She felt that she couldn't discuss any of these problems with her partner
and she eventually ended the marriage each time. What is wrong with Barbara's thinking?
ANS:
Barbara is caught in the myth of the "right" partner, where instead of changing and improving her
relational skills, she changed partners.
PTS: 1 REF: Good Communication: A Basic Strength of Successful Families

OBJ: 4
3. Describe “richness” in a close relationship.
ANS:
Successful communication takes time to develop and over time couples learn many ways of
communicating with each other. Richness also implies multiple ways of conveying the same thing.
Happily married couples have more communication styles than unhappily married couples.
PTS: 1 REF: Good Communication: A Basic Strength of Successful Families

OBJ: 5
4. Discuss whether communication is always healthy or helpful in a personal relationship.
ANS:
Negative communication can result from poor communication skills. In addition, communication can
be used to manipulate feelings, convey falsehoods, hide information, or degrade the other person or
relationship. Such communication can be used to destroy a relationship.
PTS: 1 REF: Communication Failure: An Indicator of Relationship Problems

OBJ: 10
5. Compare the laissez-faire, democratic, and autocratic relationships.
ANS:
The laissez-faire relationship is where both partners have total freedom of choice and action; the
democratic relationship is where responsibility is shared and authority is delegated by an equitable
agreement; and an autocratic relationship is where both partners may have responsibilities but
authority is assigned to a single leader.
PTS: 1 REF: The Foundation Blocks of Successful Communication

OBJ: 11
6. Which type of person would have more success in communicating within a relationship—nonassertive,
aggressive, or self-assertive? Why?
ANS:
Self-assertive. A nonassertive person fails to make their feelings and thoughts known to others;
although not all aggressive communication is destructive, the aggressive person often bypasses the
recognition that others need to express their feelings; the self-assertive person feels free to express
themselves but are aware of the feeling and needs of others.
PTS: 1 REF: Communication Skills OBJ: 11
7. How does empathic listening help improve communication flow?
ANS:
Empathic listeners assure that the message is understood through feedback of the message and
examining nonverbal cues. Empathic listening focuses on the speaker without judgment.
8. How do successfully married couples view conflict?
ANS:
These couples realize that conflict will occur in any relationship. Effective conflict management, as
well as greater understanding and sensitivity toward their partner, is increasingly satisfying for the
relationship.
9. How does denial affect communication in a relationship?
ANS:
Denial is one way that a covert or hidden conflict continues. Someone who uses denial refuses to
admit that there is a problem.
PTS: 1 REF: Communication and Family Conflict

OBJ: 13
10. Describe how anger can be positive for a relationship.
ANS:
Constructive anger can alert one's partner to a problem. It can also serve as a motivator energizing
people to tackle a problem.

OBJ: 13
11. What are the similarities and differences between areas of conflict for heterosexual couples as opposed
to gay or lesbian couples?
ANS:
Gay, lesbian, and heterosexual couples have conflict in the areas of power, personal flaws, intimacy,
and personal distance. Gay and lesbian couples argued more about distrust and past relationships.
Heterosexual couples argued more about social issues.

OBJ: 13
12. Discuss how the Internet can have both a negative and positive effect on the family.
ANS:
Negative effects include decreased family communication and the possibility of viewing inappropriate
material. Positive effects include drawing family members together, the ability to maintain contact
from a distance, and increased access to family information.
PTS: 1 REF: Personal Relationships in the Information Age

OBJ: 14

Human Intimacy Marriage The Family and Its Meaning 11th Edition Cox Test Bank 1

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CHAPTER 5—COMMUNICATION IN INTIMATE RELATIONSHIPS

1. Every human relationship is based on:

2. The primary traits of healthy families are:

3. Compared to unhappy couples, successful couples spend more time:

5. In the past, the "good" wife was a woman who:

6. Today, the major function of the typical American family is to:

7. Cox and Demmitt suggest that conflict-free marriages are:

9. How does the general society influence intimate relationships?

12. In an intimate relationship, the traditional male is expected to:

16. "Richness" means that a couple has:

20. Silence is:

23. Nontalking is:

26. Communication will be most urgent when the intention is to:

30. The winner in "vicious circle" communication is the person who:

32. The content dimension of communication focuses on:

35. The expressive dimension of communication focuses on:

38. Propaganda is used to:

39. The three foundation blocks of successful communication are:

42. Which of the following examples best demonstrates growth-orientation?

43. The concept of growth orientation suggests that marriage is:

47. Responsibility and authority are delegated by equitable agreement in:

51. Most American marriages are:

52. Most Americans want to establish a/an:

53. The most satisfying type of marriage is the:

56. The receiver decodes a message to make sure that:

57. Immediately after a person has decoded a message, he/she must:

61. The key question in determining problem ownership is:

62. Erroneously blaming someone else for a problem is called:

69. The Johari window allows people to:

70. The most ineffective statements in intimate relationships are:

71. A person can reduce defensiveness and resistance in a conversation by using:

72. ____ often start and expand conflicts and controversies.

73. ____ emphasize mutuality and connectedness.

79. Body language communicates:

80. Empathic listeners use paraphrasing to:

81. Empathic listeners attempt to:

82. In negotiation, partners alternate between self-assertion and:

83. Negotiation requires a couple to:

84. When we negotiate in intimate relationships:

85. Which of the following is an example of brainstorming?

86. In their conversations, men attempt to establish:

87. The key concept in a man's language world is:

88. The key concept in a woman's language world is:

89. Research shows that men and women communicate differently:

90. Realistic conflicts result from:

91. Nonrealistic conflicts are characterized by:

92. Covert conflict:

96. Asking for change in a spouse is often accompanied by:

99. Verbal abuse and physical violence are:

104. New forms of technology:

ANS: T PTS: 1 REF: Introduction OBJ: 2

2. There is no such thing as a conflict-free relationship.

ANS: T PTS: 1 REF: Introduction OBJ: 1

ANS: F PTS: 1 REF: Introduction OBJ: 1

4. Finding the “right” partner is essential to a conflict-free marriage.

ANS: F PTS: 1 REF: Communication Skills

6. If power is invested in a single authority, a coercive relationship is usually the result.

ANS: T PTS: 1 REF: Communication Skills

8. The person who cares the most controls the relationship.

9. Self-assertion requires self-knowledge.