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User Manual

DBJ (DB43J DB49J)


QBH (QB65H QB75H) QBH-N (QB65H-N QB75H-N)
QHH (QH55H QH65H)
QMH (QM49H QM55H QM65H)

The color and the appearance may differ depending on the product, and the specifications are subject to
change without prior notice to improve the performance.
Recommended hours of use per day for the DBJ, QBH, QBH-N, QHH models is less than 16 hours.
If the product is used for longer than 16 hours a day, the warranty may be void.
The QBH-N model has the same specifications as the QBH model except for those specified separately.
Table of contents

Before Using the Product Cable Connection 30 Source 52


Connection 33 Web Browser 53
Copyright 6 Control Codes 34 Remote Workspace 54

Safety Precautions 7
Cleaning 7
Storage 8
Connecting and Using Using MDC
Electricity and Safety 8
Installation 9
a Source Device
MDC Program Installation/Uninstallation 55
Operation 11 Before Connecting 42 Installation 55
Pre-connection Checkpoints 42 Uninstallation 55

Connecting to a PC 42 Connecting to MDC 56


Preparations Connection Using an HDMI Cable 42 Using MDC via RS-232C (serial data
Connection Using an DP Cable 43 communications standards) 56
Checking the Components 14 Connection using a DVI cable (Digital type) 43 Using MDC via Ethernet 57
Components 14 Connection Using an HDMI-DVI Cable 44
Parts 15 Connecting an External Monitor 45
Control Panel 15
Connecting to a Video Device 46
Player feature
Reverse Side 19
Anti-theft Lock 22 Connection Using an HDMI-DVI Cable 46 Player 59
Remote Control 23 Connection Using an HDMI Cable 47 Viewing content 59
Connecting to an Audio System 47 When content is running 60
Before Installing the Product (Installation
Available menu 60
Guide) 25
Connecting the Antenna 47 File Formats Compatible with Player 61
Tilting Angle and Rotation 25
Ventilation 25 Power cord connection guide 48 Schedule 66

Installing the Wall Mount 27 Attaching the Network box (Sold separately) 49 Clone Product 67
Preparing before installing Wall-Mount 28
Connecting the Network box (Sold ID Settings 68
Installing the Wall Mount 28
separately) 50 Device ID 68
Wall Mount Kit Specifications (VESA) 29
MagicInfo 50 Device ID Auto Set 68
Remote Control (RS232C) 30 PC Connection Cable 68
Changing the Input source 52

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Table of contents

Video Wall 69 Screen Adjustment Picture Size Settings 91


Video Wall 69 Picture Size 91
Horizontal x Vertical 69 Picture Mode 80 Fit to Screen 91
Screen Position 70 Zoom and Position 91
Backlight / Contrast / Brightness / Sharpness /
Format 70
Color / Tint (G/R) 81 Reset Picture 92
Network Status 71
Color Temperature 82
Picture Mode 72
White Balance 83
On/Off Timer 73 2 Point 83 OnScreen Display
On Timer 73 20 Point Settings 83
PIP 93
Off Timer 74
Gamma 84
Holiday Management 74 Display Orientation 94
HLG / ST.2084 / BT.1886 84
Onscreen Menu Orientation 94
Ticker 75
Calibrated Value 84 Source Content Orientation 94
URL Launcher 76 Aspect Ratio 94
Advanced Settings 85
URL Launcher Settings 77 Contrast Enhancer 85 Screen Protection 95
Black Tone 85 Auto Protection Time 95
Approving a connected device from the server 78 Flesh Tone 85 Screen Burn Protection 95
Setting the current time 79 RGB Only Mode 85
Color Space Settings 86 Message Display 98
HDMI UHD Color 86 Source Info 98
Motion Lighting 86 No Signal Message 98
HDR+ Mode 86 MDC Message 98
Download Status Message 98
Picture Options 87
Color Tone 87 Language 99
Digital Clean View 87 Reset OnScreen Display 99
HDMI Black Level 88
Film Mode 88
Auto Motion Plus Settings 89
Local Dimming 89
Dynamic Backlight 90

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Table of contents

Sound Adjustment Network Touch Control 119


Admin Menu Lock 119
Sound Mode 100 Network Status 110
Time 120
Balance 101 Open Network Settings 110 Clock Set 120
Network Type 110 Clock 120
Equalizer 101
Network Settings (Wired) 111 NTP Settings 121
HDMI Sound 101 Network Settings (Wireless) 113 DST 121
Use WPS 115 Power On Delay 121
Sound on Video Call 101
IPv6 115 Auto Source Switching 122
Sound Output 102 Auto Source Switching 122
IPv6 Status 115
Auto Volume 102 Primary Source Recovery 122
Server Network Settings 116 Primary Source 122
Reset Sound 102 Connect to Server 116 Secondary Source 122
MagicInfo Mode 116
Power Control 123
Server Access 116
Auto Power On 123
FTP Mode 116
Broadcasting Proxy Server 116
PC Module Power 123
Max. Power Saving 123
Auto Program 103 Device Name 116 Standby Control 124
Network Standby 124
Program Rating Lock Settings 104
Power Button 124
Program Rating Lock 104
Eco Solution 125
Audio Options 106 System Power Saving Mode 125
Preferred Language 106
Accessibility 117 Eco Sensor 125
Multi-Track Sound 106
Voice Guide Settings 117 Screen Lamp Schedule 126
Channel List 107 Caption Settings 118 No Signal Power Off 126
All Channels 107 High Contrast 118 Auto Power Off 126
Favorites 108 Enlarge 118 Temperature Control 127
Antenna 109
Start Setup 119 External Device Manager 128
Touch Control 119 Keyboard Manager 128

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Table of contents

Device Connect Manager 128 Support Appendix


Play via 129
Software Update 137 Responsibility for the Pay Service (Cost to
Change PIN 129 Update Now 137 Customers) 153
Auto Update 137 Not a product defect 153
Security 130 A Product damage caused by customer's
Safety Lock On 130 Contact Samsung 137 fault 153
Button Lock 130 Others 153
Reset All 137
USB Auto Play Lock 130
Mobile Connection Lock 131 Prevention of Afterimage Burn-in 154
Remote Management 131 What is afterimage burn-in? 154
Secured Protocol 131 Recommended prevention practices 154
Troubleshooting Guide
Network Port 131 License 155
USB Port 131 Requirements Before Contacting Samsung
Customer Service Center 138 Terminology 156
General 132
Testing the Product 138
Smart Security 132
Checking the Resolution and Frequency 138
Anynet+ (HDMI-CEC) 132
Check the followings. 139
HDMI Hot Plug 134
Custom Logo 134 Q & A 145
Game Mode 135
Empty Storage 135
Irregular Video Wall 135
Specifications
Reset System 136
General 146

Preset Timing Modes 148

5
Chapter 01
Before Using the Product

Copyright
The contents of this manual are subject to change without notice to improve quality.

© 2017 Samsung Electronics

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Microsoft, Windows are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Ownership of all other trademarks is attributed to their due owner.

6
Safety Precautions Cleaning
――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
――Take the following steps when cleaning.
Warning ――The following images are for reference only. Real-life situations may differ from what is
A serious or fatal injury may result if instructions are not followed. shown in the images.

Caution 1 Power off the product and computer.

Personal injury or damage to properties may result if instructions are not followed.
2 Disconnect the power cord from the product.

――Hold the power cable by the plug and do not touch the cable with
Activities marked by this symbol are prohibited. wet hands. Otherwise, an electric shock may result.

3 Wipe the product with a clean, soft and dry cloth.

Instructions marked by this symbol must be followed. •• Do not use detergents that contain alcohol, solvent
or surface-active agents.
!

•• Do not spray water or detergent directly on the


product.

4 Wet a soft and dry cloth in water and wring thoroughly to clean
the exterior of the product.

5 Connect the power cord to the product when cleaning is


finished.

6 Power on the product and computer.

7
Storage Connect the power plug to a grounded power socket (type 1 insulated
devices only).
Due to the characteristics of high-glossy products, using a UV humidifier nearby may create •• An electric shock or injury may result.
white-colored stains on the product.
――Contact Customer Service Center if the inside of the product needs cleaning (service fee will !

be charged). Do not bend or pull the power cord with force. Be careful not to leave
the power cord under a heavy object.

Electricity and Safety •• Damage to the cord may result in a fire or electric shock.

――The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Do not place the power cord or product near heat sources.
•• A fire or electric shock may result.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
•• An electric shock or fire may result.
Clean any dust around the pins of the power plug or the power socket
with a dry cloth.
•• A fire may result.
Do not use multiple products with a single power socket.
!
•• Overheated power sockets may cause a fire.

Do not touch the power plug with wet hands. Otherwise, an electric
shock may result.

Insert the power plug all the way in so it is not loose.


•• An unsecure connection may cause a fire.

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Caution Installation
Do not disconnect the power cord while the product is being used.
•• The product may become damaged by an electric shock. Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON
TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT
SOURCES.
Only use the power cord provided with your product by Samsung. Do •• A fire may result.
not use the power cord with other products.
•• A fire or electric shock may result.
Have a technician install the wall-mount hanger.
! •• Installation by an unqualified person can result in an injury.
•• Only use approved cabinets.
Keep the power socket where the power cord is connected
unobstructed. !

•• The power cord must be disconnected to cut off power to the


product when an issue occurs. Do not install the product in poorly ventilated spaces such as a
! bookcase or closet.
•• Note that the product is not completely powered down by using
only the power button on the remote. •• An increased internal temperature may cause a fire.

Hold the plug when disconnecting the power cord from the power
socket.
Install the product at least 10 cm away from the wall to allow
•• An electric shock or fire may result.
ventilation.
! •• An increased internal temperature may cause a fire.

Keep the plastic packaging out of the reach of children.


•• Children may suffocate.

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Bend and keep part of the outdoor TV antenna cable hanging Caution
downwards (the part inside the room) to prevent rainwater from
entering the product. Do not drop the product while moving.
•• If rainwater enters the product, a fire or electric shock can occur. •• Product failure or personal injury may result.
!

When using an outdoor antenna, be sure to install the antenna away


from nearby power lines to prevent the antenna from collapsing onto !
them in strong winds.
Do not set down the product on its front.
•• A collapsed antenna can cause an electric shock or injury.
! •• The screen may become damaged.
Do not install the product on an unstable or vibrating surface
(insecure shelf, sloped surface, etc.)
•• The product may fall and become damaged and/or cause an
injury. When installing the product on a cabinet or shelf, make sure that the
•• Using the product in an area with excess vibration may damage bottom edge of the front of the product is not protruding.
the product or cause a fire. •• The product may fall and become damaged and/or cause an
Do not install the product in a vehicle or a place exposed to dust, injury.
moisture (water drips, etc.), oil, or smoke. •• Install the product only on cabinets or shelves of the right size.
•• A fire or electric shock may result. Set down the product gently.

! •• Product failure or personal injury may result.

Do not expose the product to direct sunlight, heat, or a hot object


such as a stove. !
•• The product lifespan may be reduced or a fire may result.
Installing the product in an unusual place (a place exposed to a lot of
fine dust, chemical substances, extreme temperatures or a significant
presence of moisture, or a place where the product will operate
Do not install the product within the reach of young children. SAMSUNG
continuously for an extended period of time) may seriously affect its
•• The product may fall and injure children. ! performance.
•• As the front is heavy, install the product on a flat and stable •• Be sure to consult Samsung Customer Service Center if you want
surface. to install the product at such a place.

Edible oil, such as soybean oil, can damage or deform the product. Do
not install the product in a kitchen or near a kitchen counter.

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Operation Do not leave heavy objects or items that children like (toys, sweets,
etc.) on top of the product.
•• The product or heavy objects may fall as children try to reach for
Warning the toys or sweets resulting in a serious injury.

There is a high voltage inside the product. Never disassemble, repair


or modify the product yourself. During a lightning or thunderstorm, remove the power cable and do
not touch the antenna cable.
•• A fire or electric shock may result.
•• A fire or electric shock may result.
•• Contact Samsung Customer Service Center for repairs.
!
Before moving the product, turn off the power switch and disconnect
the power cord, antenna cable and all other connected cables. Do not drop objects on the product or apply impact.

•• Damage to the cord may result in a fire or electric shock. •• A fire or electric shock may result.

!
!
If the product generates abnormal sounds, a burning smell or smoke,
disconnect the power cord immediately and contact Samsung Do not move the product by pulling the power cord or any cable.
Customer Service Center. •• Product failure, an electric shock or fire may result from a
•• An electric shock or fire may result. damaged cable.
!

Do not let children hang from the product or climb on top of it.
If a gas leakage is found, do not touch the product or power plug.
•• Children may become injured or seriously harmed. Also, ventilate the area immediately.
•• Sparks can cause an explosion or fire.
GAS
!
If the product is dropped or the outer case is damaged, turn off the
power switch and disconnect the power cord. Then contact Samsung Do not lift or move the product by pulling the power cord or any
Customer Service Center. cable.

•• Continued use can result in a fire or electric shock. •• Product failure, an electric shock or fire may result from a
damaged cable.

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Do not use or keep combustible spray or an inflammable substance Caution
near the product.
•• An explosion or fire may result. Leaving the screen fixed on a stationary image for an extended period
of time may cause afterimage burn-in or defective pixels.
!
•• Activate power-saving mode or a moving-picture screen saver if
you will not be using the product for an extended period of time.
Ensure the vents are not blocked by tablecloths or curtains. !
•• An increased internal temperature may cause a fire.
Disconnect the power cord from the power socket if you do not plan
-_- on using the product for an extended period of time (vacation, etc).
•• Dust accumulation combined with heat can cause a fire, electric
shock or electric leakage.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or !
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objects that burn easily (paper, matches, etc) into the product (via the
vent or input/output ports, etc). Use the product at the recommended resolution and frequency.
•• Be sure to power off the product and disconnect the power •• Your eyesight may deteriorate.
cord when water or other foreign substances have entered the
product. Then contact Samsung Customer Service Center.
•• Product failure, an electric shock or fire may result. !

Do not place objects containing liquid (vases, pots, bottles, etc) or Do not hold the product upside-down or move it by holding the stand.
metallic objects on top of the product. •• The product may fall and become damaged or cause an injury.
•• Be sure to power off the product and disconnect the power
cord when water or other foreign substances have entered the
product. Then contact Samsung Customer Service Center.
•• Product failure, an electric shock or fire may result. Looking at the screen too close for an extended period of time can
deteriorate your eyesight.

Do not use humidifiers or stoves around the product.


•• A fire or electric shock may result.

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Rest your eyes for more than 5 minutes for every 1 hour of product Be careful that children do not place the battery in their mouths
use. when removed from the remote control. Place the battery in a
•• Eye fatigue will be relieved. location that children or infants cannot reach.
•• If children have had the battery in their mouths, consult your
! doctor immediately.

Do not touch the screen when the product has been turned on for an When replacing the battery, insert it with the right polarity (+, -).
extended period of time as it will become hot. •• Otherwise, the battery may become damaged or it may cause
fire, personal injury or damage due to leakage of the internal
liquid.
!

Store small accessories out of the reach of children. Use only the specified standardized batteries, and do not use a new
battery and a used battery at the same time.
•• Otherwise, the batteries may be damaged or cause fire, personal
injury or damage due to a leakage of the internal liquid.
!

Exercise caution when adjusting the product angle or stand height. The batteries (and rechargeable batteries) are not ordinary refuse
•• Your hand or finger may get stuck and injured. and must be returned for recycling purposes. The customer is
responsible for returning the used or rechargeable batteries for
•• Tilting the product at an excessive angle may cause the product recycling.
to fall and an injury may result.
! ! •• The customer can return used or rechargeable batteries to a
nearby public recycling center or to a store selling the same
Do not place heavy objects on the product. type of the battery or rechargeable battery.
•• Product failure or personal injury may result.

When using headphones or earphones, do not turn the volume too


high.
•• Having the sound too loud may damage your hearing.

13
Chapter 02
Preparations

Checking the Components

Components
–– Contact the vendor where you
purchased the product if any
components are missing.

–– The appearance of the components


may differ from the images shown. Warranty card
Quick Setup Guide Regulatory guide Power cord
–– A stand is not provided with the (Not available in some locations)
product. To install a stand, you can
purchase one separately.

–– The RS232C adapter can be used to


connect to another monitor using the
D-SUB (9-pin) type RS232C cable.

Batteries Cover Terminal


Remote Control RS232C(IN) adapter
(Not available in some locations) (Supported models: QHH)

HOLDER-CABLE (3 EA)
Wall Mount Adapter (4 EA)
(Supported models: QBH, QBH-N,
(Supported models: QHH)
QH65H)

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――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice
Parts to improve quality.

Parts Description
Control Panel Spacer logo
Do not pull on the spacer logo using force. The logo may tear or break off.
――Supported models: QB65H, QMH
DBJ QHH
Press a button on the remote control pointing at the bottom of the product face to
perform the function. The remote control sensor is located on the bottom of the
product.
――Using other display devices in the same space as the remote control of this product
can cause the other display devices to be inadvertently controlled.
Speaker Speaker
Remote sensor
QB65H / QMH
To use remote/eco sensor, make sure the sliding panel key
is protruding from the bottom of the product.
Remote sensor &
Panel Key ――Supported models: QB65H, QHH, QMH

Speaker

QB65H / QHH / QMH To use the panel key, make sure the sliding panel key is not
Panel Key protruding from the bottom of the product.
――Supported models: QB65H, QHH, QMH

Spacer logo
Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30° from the left and right.
――Store used batteries out of reach of children and recycle.
Remote sensor & ――Do not use a new and used battery together. Replace both batteries at the same time.
Panel Key ――Remove batteries when the remote control is not to be used for an extended period of time.

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――The panel key is located on the bottom right front of the product.
Buttons Description
――If you press the P button on the panel key when the product is turned
on, the control menu will be displayed. Power off the product.

Power Off With the control menu screen displayed, briefly press the panel key to move
Control menu the cursor to Power Off , and then press and hold the panel key to turn off
the product.

Select the connected input source.


With the control menu screen displayed, briefly press the panel key to move
the cursor to Source , and then press and hold the panel key to display the
Source
input source screen.
With the input source screen displayed, press and hold the panel key to
switch to the desired input source.
Power Off Source
――The panel key can only be used for Power Off and Source.
――To exit from the control menu screen, wait for 3 seconds or more without pressing the panel key.
Press: Move Press & Hold: Select

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――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice
Control Panel to improve quality.
QB75H
Parts Description
Power on the product.
If you press the button when the product is turned on, the control menu will be
displayed.
――To exit the OSD menu, press and hold the panel key for at least one second.

Move to the upper or lower menu. You can also adjust the value of an option.

Speaker

Panel Key Move to the left or right menu.


――You can adjust the volume by moving the panel key left or right when the control
menu is not displayed.

Spacer logo Do not pull on the spacer logo using force. The logo may tear or break off.

Press a button on the remote control pointing at the bottom of the product face to
Spacer logo perform the function. The remote control sensor is located on the bottom of the
Remote sensor product.
――Using other display devices in the same space as the remote control of this product
Remote sensor can cause the other display devices to be inadvertently controlled.

Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30° from the left and right.
――Store used batteries out of reach of children and recycle.
――Do not use a new and used battery together. Replace both batteries at the same time.
――Remove batteries when the remote control is not to be used for an extended period of time.

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――If you press the button on the panel key when the product is turned Buttons Description
on, the control menu will be displayed.
Display the Player menu.
Home
Control menu Move the panel key up to select Home in the control menu.

Display the OSD menu.


Move the panel key left to select Settings in the control menu. The OSD
Settings control screen will appear. Move the panel key right to select the desired menu.
You can select a sub-menu item by moving the panel key up, down, left, or right.
Home To change settings, select the desired menu and press the panel key.

Power off the product.


Power Off Move the panel key down to select Power Off in the control menu. Next,
press the panel key.

Settings Return Source


Select the connected input source.

Source Move the panel key right to select Source in the control menu. When the
list of input sources is displayed, move the panel key left or right to select the
desired input source. Next, press the panel key.

Power Off Return Exit the control menu.

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Reverse Side Port Description
――The color and shape of parts may differ from what is shown. RS232C OUT Connects to MDC using an RS232C adapter.
Specifications are subject to change without notice to improve quality.
RS232C IN

QHH RJ45 Connects to MDC using a LAN cable. (10/100 Mbps)


――Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.

DP IN Connects to a PC using a DP cable.

HDMI 1 (ARC) Connects to a source device using a HDMI cable or HDMI-DVI cable.

HDMI 2

USB ¨(5V 0.5A) Connect to a USB memory device.


――The USB ports on the product accept a maximum constant current of
0.5A. If the maximum value is exceeded, USB ports may not work.

USB ¨(5V 1A) Connect to a USB memory device.


――The USB ports on the product accept a maximum constant current of
1.0A. If the maximum value is exceeded, USB ports may not work.

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Reverse Side Port Description
――The color and shape of parts may differ from what is shown. USB 1 ¨(1.0A) Connect to a USB memory device.
Specifications are subject to change without notice to improve quality. ――The USB ports on the product accept a maximum constant current of
1.0A. If the maximum value is exceeded, USB ports may not work.
QBH QMH
RJ45 Connects to MDC using a LAN cable. (10/100 Mbps)
――Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.

RS232C IN Connects to MDC using an RS232C adapter.

DVI/MAGICINFO IN DVI: Connects to a source device using a DVI cable or HDMI-DVI cable.
MAGICINFO IN: To use MagicInfo, make sure to connect the DP-DVI cable.

HDMI IN 1 (ARC) Connects to a source device using a HDMI cable or HDMI-DVI cable.

HDMI IN 2

HDMI IN 2 (DAISY CHAIN IN)

DP IN Connects to a PC using a DP cable.

DP IN (DAISY CHAIN IN)

HDMI OUT (DAISY CHAIN OUT) Connects to another product using a HDMI cable.

USB 2(0.5A) Connect to a USB memory device.


――The USB ports on the product accept a maximum constant current of
0.5A. If the maximum value is exceeded, USB ports may not work.

DVI/HDMI/AUDIO IN Receives sound from a source device via an audio cable.

AUDIO OUT Outputs sound to an audio device via an audio cable.

IR IN Supplies power to the external sensor board or receives the light sensor signal.

RS232C OUT Connects to MDC using an RS232C adapter.

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Reverse Side Port Description
――The color and shape of parts may differ from what is shown. USB 1 ¨(1.0A) Connect to a USB memory device.
Specifications are subject to change without notice to improve quality. ――The USB ports on the product accept a maximum constant current of
1.0A. If the maximum value is exceeded, USB ports may not work.
DBJ
HDMI IN 1 (ARC) Connects to a source device using a HDMI cable or HDMI-DVI cable.

HDMI IN 2

DVI/MAGICINFO IN DVI: Connects to a source device using a DVI cable or HDMI-DVI cable.
MAGICINFO IN: To use MagicInfo, make sure to connect the DP-DVI cable.

RS232C IN Connects to MDC using an RS232C adapter.

RS232C OUT

RJ45 Connects to MDC using a LAN cable. (10/100 Mbps)


――Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.

ANT IN Connect to an antenna cable.

DVI/HDMI/AUDIO IN Receives sound from a source device via an audio cable.

AUDIO OUT Outputs sound to an audio device via an audio cable.

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Anti-theft Lock
――An anti-theft lock allows you to use the product securely even in public places.
――The locking device shape and locking method depend on the manufacturer. Refer to the user
guide provided with your anti-theft locking device for details.
――The following images are for reference only. Real-life situations may differ from what is
shown in the images.

To lock an anti-theft locking device:


QBH / QHH / QMH DBJ
DBJ

1 Fix the cable of your anti-theft locking device to a heavy object such as a desk.

2 Put one end of the cable through the loop on the other end.

3 Insert the locking device into the anti-theft lock slot at the back of the product.

4 Lock the locking device.

–– An anti-theft locking device can be purchased separately.


–– Refer to the user guide provided with your anti-theft locking device for details.
–– Anti-theft locking devices can be purchased at electronics retailers or online.

22
Remote Control
――Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
――A button without a description in the image below is not supported on the product.
――TV is only available on the DBJ models.

Power on the product. Power off the product.

Number buttons
Press to select additional channels (digital) Enter the password in the OSD menu.
being broadcasted by the same station. For –– Remote control button functions
example, to select channel “54-3”, press “54”, may differ for different products.
then press “-” and “3”. Channel List Launch Button.

Mute the sound.


Unmuting the sound: Press MUTE again or
Adjust the volume.
press the volume control(+ VOL -) button.

Change the input source.


Change the channel in TV mode.

Display or hide the onscreen display menu, or DBJ / QBH / QMH: Use this hotkey to directly
return to the previous menu. access MagicInfo. This hotkey is available
when a network box is connected.
Player Launch Button.

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TOOLS INFO Display information about the current input
Quickly select frequently used functions. source.

Move to the upper, lower, left or right menu,


or adjust an option's setting.
Confirm a menu selection.

RETURN EXIT Exit the current menu.


Return to the previous menu.
DBJ: Manually select a connected input
PC DVI HDMI DP
source from DVI, HDMI 1 or HDMI 2.
A B C D
QHH: Manually select a connected input
It sets safe lock function. IR control
source from HDMI 1, HDMI 2 or DisplayPort.
If multiple products are connected through the SET UNSET LOCK
QBH / QMH: Manually select a connected
Video Wall feature, press the SET button and input source from DVI, HDMI 1, HDMI 2 or
enter a product ID using the number buttons. DisplayPort.
Control the product using the remote control. In TV mode, configure settings such as the
program guide for digital channels. In other –– Remote control button functions
modes, manually select a connected source may differ for different products.
Cancel a value that has been set using the SET
device. In media and HDMI-CEC modes,
button and control all connected products using configure settings for the functions assigned –– Remove batteries when the remote
the remote control. to the color buttons on the remote control. control is not to be used for an
extended period of time.

To place batteries in the remote control

24
Before Installing the Product To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation
instructions.

(Installation Guide) •• Ensure that an authorized installation company installs the wall mount.
•• Otherwise, it may fall and cause personal injury.
•• Make sure to install the specified wall mount.

15°

Tilting Angle and Rotation


――Contact Samsung Customer Service Center for further details.

•• The product can be tilted at a maximum angle of 15° from a perpendicular wall surface.
•• To use the product vertically (portrait), turn it clockwise so that the LED is pointing down.
――Do not use this model installed on a ceiling, floor, or table.

Ventilation
――Contact Samsung Customer Service Center for further details.

Installation on a Perpendicular Wall


A
A Minimum 40 mm
B Ambient temperature: Under 35°C
――When installing the product on a perpendicular wall, allow at least 40 mm of space between the product and
wall surface for ventilation and ensure that the ambient A temperature is kept below 35°C.
B

25
Installation on an Indented Wall
B B A Minimum 40 mm
B Minimum 70 mm
C Minimum 50 mm
D D Minimum 50 mm
A
D E Ambient temperature: Under 35°C
――When installing the product on an indented wall, allow at least the space specified above between the product
and wall for ventilation and ensure that the ambient temperature is kept below 35°C.
C C
E

26
Installing the Wall Mount
――The cover is easily removable by hand. Remove the cover when you install the wall mount. Do not remove the cover when you do not install the wall mount.
――Removing the cover is necessary only when installing the WMN-M11E (No gap wall mount).
――Supported models: QHH

1 2 3

27
Preparing before installing Wall-Mount To install a wall-mount from another manufacturer, use the Wall Mount Adapter(1).
――Supported models: QHH

Installing the Wall Mount


The wall mount kit (sold separately) allows you to mount the product on the wall.

1 For detailed information on installing the wall mount, see the instructions provided with the wall mount.
We recommend you contact a technician for assistance when installing the wall mount bracket.
Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to
install the wall mount on your own.

28
Wall Mount Kit Specifications (VESA)
――Install your wall mount on a solid wall perpendicular to the floor. Before •• Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are
attaching the wall mount to surfaces other than plaster board, please provided.
contact your nearest dealer for additional information. •• Do not use screws that are longer than the standard length or do not comply with the VESA standard screw
If you install the product on a slanted wall, it may fall and result in specifications. Screws that are too long may cause damage to the inside of the product.
severe personal injury.
•• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may
differ depending on the wall mount specifications.
•• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
•• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is
used or the consumer fails to follow the product installation instructions.
•• Do not mount the product at more than a 15 degree tilt.
•• Always have two people mount the product on a wall.
•• Standard dimensions for wall mount kits are shown in the table below.

Model name VESA screw hole specs (A * B) Standard Screw Quantity


in millimeters (inches)
DBJ 200 × 200 (7.9 × 7.9)
M8 4
QBH / QHH / QMH 400 × 400 (15.7 × 15.7)
――Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric
shock.
――If you want to use a wall mount, make sure that it allows you to remove the product from it without using any
additional tool. (Supported models: DBJ)

29
Remote Control (RS232C) •• Pin assignment

1 2 3 4 5 5 4 3 2 1

Cable Connection

RS232C Cable

Interface RS232C (9 pins)


6 7 8 9 9 8 7 6
Pin TxD (No.2), RxD (No.3), GND (No.5)
<Male type> <Female type>
Bit rate 9600 bps

Data bits 8 bit Pin Signal


1 Detect data carrier
Parity None
2 Received data
Stop bit 1 bit
3 Transmitted data
Flow control None
4 Prepare data terminal
Maximum length 15 m (only shielded type)
5 Signal ground

6 Prepare data set

7 Send request

8 Clear to send

9 Ring indicator

30
•• RS232C cable LAN Cable
Connector: 9-Pin D-Sub to Stereo Cable
•• Pin assignment
3
2
6 1
1
1 2 3 4 5 6 7 8

-P2-

9 5
-P1-

-P1- -P1- -P2- -P2-

Male type Rx 3 ---------- 1 Tx STEREO


Tx 2 ---------- 2 Rx PLUG
Gnd 5 ---------- 3 Gnd (3.5ø)
Pin No Standard Color Signal
1 White and orange TX+

2 Orange TX-

3 White and green RX+

4 Blue NC

5 White and blue NC

6 Green RX-

7 White and brown NC

8 Brown NC

31
•• Connector : RJ45 Cross LAN cable (PC to PC)
Direct LAN cable (PC to HUB)
HUB

RJ45
RJ45 P1 P2

P2 P1

RJ45 P1 P2
Signal P1 P2 Signal

TX+ 1 ↔ 3 RX+

Signal P1 P2 Signal TX- 2 ↔ 6 RX-

TX+ 1 ↔ 1 TX+ RX+ 3 ↔ 1 TX+

TX- 2 ↔ 2 TX- RX- 6 ↔ 2 TX-

RX+ 3 ↔ 3 RX+

RX- 6 ↔ 6 RX-

32
Connection •• Connection 2

――Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the
product.
•• Connection 1

RJ45 RJ45

RS232C RS232C RS232C RS232C


IN OUT IN OUT IN OUT IN OUT

•• Connection 3

RJ45 RS232C RS232C RS232C RS232C


OUT IN OUT IN OUT IN OUT

33
Control Codes •• All communications take place in hexadecimals. The checksum is calculated by adding
up all values except the header. If a checksum adds up to be more than 2 digits as shown
below (11+FF+01+01=112), the first digit is removed.
Viewing control state (Get control command) E.g. Power On & ID=0

Header Command ID Data length Checksum


Header Command ID Data length Data 1 Checksum
0xAA Command 0
0xAA 0x11 1 "Power"
type

Header Command ID Data length Data 1 12


Controlling (Set control command)
0xAA 0x11 1 1
Header Command ID Data length Data Checksum
•• To control all devices connected by a serial cable simultaneously irrespective of IDs, set
0xAA Command 1 Value the ID as "0xFE" and transmit commands. Commands will be executed by each device but
type ACK will not respond.

Command
No. Command type Command Value range
1 Power control 0x11 0~1

2 Volume control 0x12 0~100

3 Input source control 0x14 -

4 Screen size control 0x19 0~255

5 PIP on/off control 0x3C 0~1

6 Video wall mode control 0x5C 0~1

7 Safety Lock 0x5D 0~1

8 Video Wall On 0x84 0~1

9 Video Wall User Control 0x89 -

34
Power control Volume control
•• Function •• Function
A product can be powered on and off using a PC. The volume of a product can be adjusted using a PC.
•• Viewing power state (Get Power ON / OFF Status) •• Viewing volume state (Get Volume Status)
Header Command ID Data length Checksum Header Command ID Data length Checksum

0xAA 0x11 0 0xAA 0x12 0

•• Setting power ON/Off (Set Power ON / OFF) •• Setting the volume (Set Volume)
Header Command ID Data length Data Checksum Header Command ID Data length Data Checksum

0xAA 0x11 1 "Power" 0xAA 0x12 1 "Volume"

"Power": Power code to be set on a product. "Volume": Volume value code to be set on a product. (0-100)
1: Power ON •• Ack
0: Power OFF Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
•• Ack
0xAA 0xFF 3 'A' 0x12 "Volume"
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum

"Volume": Volume value code to be set on a product. (0-100)


0xAA 0xFF 3 'A' 0x11 "Power"
•• Nak
"Power": Power code to be set on a product. Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
•• Nak
0xAA 0xFF 3 'N' 0x12 "ERR"
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum

"ERR" : A code showing what error has occurred.


0xAA 0xFF 3 'N' 0x11 "ERR"

"ERR" : A code showing what error has occurred.

35
――DTV is only available with models that include a TV.
Input source control
――This model does not support HDMI1, HDMI1_PC, HDMI2 and HDMI2_PC ports.
•• Function
――MagicInfo is only available with models that contain the MagicInfo function.
The input source of a product can be changed using a PC.
•• Ack
•• Viewing input source state (Get Input Source Status)
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
Header Command ID Data length Checksum

0xAA 0xFF 3 'A' 0x14 "Input


0xAA 0x14 0
Source"

•• Setting the input source (Set Input Source)


"Input Source": An input source code to be set on a product.
Header Command ID Data length Data Checksum •• Nak

0xAA 0x14 1 "Input Source" Header Command ID Data length Ack/Nak r-CMD Val1 Checksum

"Input Source": An input source code to be set on a product. 0xAA 0xFF 3 'N' 0x14 "ERR"

0x18 DVI "ERR" : A code showing what error has occurred.

0x0C Input source

0x20 MagicInfo

0x1F DVI_video

0x40 DTV

0x21 HDMI1

0x22 HDMI1_PC

0x23 HDMI2

0x24 HDMI2_PC

0x25 DisplayPort

――DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They only
respond to "Get" commands.

36
Screen size control PIP On/Off control
•• Function •• Function
The screen size of a product can be changed using a PC. The PIP mode of a product can be turned on or off using a PC.
•• Viewing the screen size (Get Screen Size Status) ――Only available on models that have the PIP function.
――The mode cannot be controlled if Video Wall is set to On.
Header Command ID Data length Checksum
――This function is not available in MagicInfo.
0xAA 0x19 0
•• Viewing PIP on/off state (Get the PIP ON / OFF Status)
•• Ack Header Command ID Data length Checksum
Header Command ID Data Ack/Nak r-CMD Val1 Checksum
0xAA 0x3C 0
length

0xAA 0xFF 3 'A' 0x19 "Screen •• Setting PIP on/off (Set the PIP ON / OFF)
Size"
Header Command ID Data length Data Checksum
"Screen Size": product screen size (range: 0 – 255, unit: inch)
0xAA 0x3C 1 "PIP"
•• Nak
Header Command ID Data Ack/Nak r-CMD Val1 Checksum "PIP": A code used to turn the PIP mode of a product on or off
length 1: PIP ON
0xAA 0xFF 3 'N' 0x19 "ERR" 0: PIP OFF
•• Ack
"ERR": A code showing what error has occurred
Header Command ID Data Ack/Nak r-CMD Val1 Checksum
length

0xAA 0xFF 3 'A' 0x3C "PIP"

"PIP": A code used to turn the PIP mode of a product on or off


•• Nak
Header Command ID Data Ack/Nak r-CMD Val1 Checksum
length

0xAA 0xFF 3 'A' 0x3C "PIP"

"ERR": A code showing what error has occurred

37
Video Wall Mode Control Safety Lock
•• Function •• Function
Video Wall mode can be activated on a product using a PC. PC can be used to turn the Safety Lock On function on or off on a product.
This control is only available on a product whose Video Wall is enabled. This control is available regardless of whether or not the power is turned on.
•• Viewing video wall mode (Get Video Wall Mode) •• Viewing the safety lock state (Get Safety Lock Status)
Header Command ID Data length Checksum Header Command ID Data length Checksum

0xAA 0x5C 0 0xAA 0x5D 0

•• Setting the video wall (Set Video Wall Mode) •• Enabling or disabling safety lock (Set Safety Lock Enable / Disable)
Header Command ID Data length Data Checksum Header Command ID Data length Data Checksum

0xAA 0x5C 1 "Video Wall Mode" 0xAA 0x5D 1 "Safety Lock"

"Video Wall Mode": A code used to activate Video Wall mode on a product
"Safety Lock": Safety lock code to be set on a product
1: Full
1: ON
0: Natural
0: OFF
•• Ack
•• Ack
Header Command ID Data Ack/Nak r-CMD Val1 Checksum
length Header Command ID Data Ack/ r-CMD Val1 Checksum
length Nak
0xAA 0xFF 3 'A' 0x5C "Video Wall
Mode" 0xAA 0xFF 3 'A' 0x5D "Safety Lock"

"Video Wall Mode": A code used to activate Video Wall mode on a product "Safety Lock": Safety lock code to be set on a product
•• Nak •• Nak

Header Command ID Data Ack/Nak r-CMD Val1 Checksum Header Command ID Data Ack/Nak r-CMD Val1 Checksum
length length

0xAA 0xFF 3 'A' 0x5C "ERR" 0xAA 0xFF 3 'N' 0x5D "ERR"

"ERR": A code showing what error has occurred "ERR": A code showing what error has occurred

38
Video Wall On Video Wall User Control
•• Function •• Function
Turn Video Wall on or off on the product from your computer. Turn the Video Wall function on or off on the product from your computer.
•• Get Video Wall On/Off Status •• Get Video Wall Status
Header Command ID Data length Checksum Header Command ID Data length Checksum

0xAA 0x84 0 0xAA 0x89 0

•• Set Video Wall On/Off •• Set Video Wall

Header Command ID Data length Data Checksum Header Command ID Data Val1 Val2 Checksum
length
0xAA 0x84 1 V.Wall_On
0xAA 0x89 2 Wall_Div Wall_SNo
•• V.Wall_On: Video Wall code to be assigned to the product
Wall_Div: Video Wall Divider code assigned to the product
1: Video Wall ON
0: Video Wall OFF
•• Ack
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum

0xAA 0xFF 3 'A' 0x84 V.Wall_On

V.Wall_On : Same as above


•• Nak
Header Command ID Data Ack/Nak r-CMD Val1 Checksum
length

0xAA 0xFF 3 'N' 0x84 ERR

"ERR": A code showing what error has occurred

39
10x10 Video Wall Model
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Off 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

1 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x1F

2 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28 0x29 0x2A 0x2B 0x2C 0x2D 0x2E 0x2F

3 0x31 0x32 0x33 0x34 0x35 0x36 0x37 0x38 0x39 0x3A 0x3B 0x3C 0x3D 0x3E 0x3F

4 0x41 0x42 0x43 0x44 0x45 0x46 0x47 0x48 0x49 0x4A 0x4B 0x4C 0x4D 0x4E 0x4F

5 0x51 0x52 0x53 0x54 0x55 0x56 0x57 0x58 0x59 0x5A 0x5B 0x5C 0x5D 0x5E 0x5F

6 0x61 0x62 0x63 0x64 0x65 0x66 0x67 0x68 0x69 0x6A 0x6B 0x6C 0x6D 0x6E 0x6F

7 0x71 0x72 0x73 0x74 0x75 0x76 0x77 0x78 0x79 0x7A 0x7B 0x7C 0x7D 0x7E N/A

8 0x81 0x82 0x83 0x84 0x85 0x86 0x87 0x88 0x89 0x8A 0x8B 0x8C N/A N/A N/A

9 0x91 0x92 0x93 0x94 0x95 0x96 0x97 0x98 0x99 0x9A 0x9B N/A N/A N/A N/A

10 0xA1 0xA2 0xA3 0xA4 0xA5 0xA6 0xA7 0xA8 0xA9 0xAA N/A N/A N/A N/A N/A

11 0xB1 0xB2 0xB3 0xB4 0xB5 0xB6 0xB7 0xB8 0xB9 N/A N/A N/A N/A N/A N/A

12 0xC1 0xC2 0xC3 0xC4 0xC5 0xC6 0xC7 0xC8 N/A N/A N/A N/A N/A N/A N/A

13 0xD1 0xD2 0xD3 0xD4 0xD5 0xD6 0xD7 N/A N/A N/A N/A N/A N/A N/A N/A

14 0xE1 0xE2 0xE3 0xE4 0xE5 0xE6 0xE7 N/A N/A N/A N/A N/A N/A N/A N/A

15 0xF1 0xF2 0xF3 0xF4 0xF5 0xF6 N/A N/A N/A N/A N/A N/A N/A N/A N/A

40
Wall_SNo: Product Number code assigned to the product

10x10 Video Wall Model : ( 1 ~ 100)


Set Number Data

1 0x01

2 0x02

... ...

99 0x63

100 0x64

•• Ack
Header Command ID Data length Ack/Nak r-CMD Val1 Val2 Checksum

0xAA 0xFF 4 'A' 0x89 Wall_Div Wall_


SNo

•• Nak
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum

0xAA 0xFF 3 'N' 0x89 ERR

"ERR": A code showing what error has occurred

41
Chapter 03
Connecting and Using a Source Device

Before Connecting Connecting to a PC


•• Do not connect the power cable before connecting all other cables.
Pre-connection Checkpoints Ensure you connect a source device first before connecting the power cable.
•• A PC can be connected to the product in a variety of ways.
――Before connecting a source device, read the user manual provided with it.
Select a connection method suitable for your PC.
The number and locations of ports on source devices may differ from device to device.
――Connecting parts may differ in different products.
――Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product.
――Connect the sound ports correctly: left = white and right = red. Connection Using an HDMI Cable
――Check the types of ports at the back of the product you want to connect.
――We recommend using authorized cables for HDMI or DP cable connections.

DBJ / QBH: HDMI IN 1 (ARC), HDMI IN 2


QHH: HDMI 1 (ARC), HDMI 2
QMH: HDMI IN 1 (ARC), HDMI IN 2 (DAISY CHAIN IN)

42
Connection Using an DP Cable Connection using a DVI cable (Digital type)
――Supported models: DBJ, QBH, QMH

QBH / QHH: DP IN
DVI/MAGICINFO IN
QMH: DP IN (DAISY CHAIN IN)

DVI/HDMI/AUDIO IN
•• Precautions for using DP
――Some graphics cards that are not compliant with the DP standard may prevent the
Windows Booting/Bios screen from being displayed when the product is in power-saving
mode. If this is the case, make sure to turn on the product first before turning on your PC.
――The interface DP IN on the product and the provided DP cable are designed based on the ――You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter.
VESA standards. Using a DP cable that is not VESA compliant may cause the product to ――Audio is not available if the DVI port on the product is connected to the HDMI port on the PC
function improperly. Samsung Electronics shall not be held responsible for any issues using a DVI-HDMI adapter.
from using a cable that is not VESA compliant.
Make sure to use a DP cable that is VESA compliant.
――To use the optimal resolution (3840x2160 @ 60Hz) when the input source is DisplayPort,
using a DP cable shorter than 5m is recommended.
――Disabling power-saving mode when the input source is DisplayPort may import new
resolution information and reset the task window size or location.
DVI/MAGICINFO IN

HDMI

43
Connection Using an HDMI-DVI Cable
After connecting a computer to the product with an HDMI-DVI cable, make sure to configure the
settings as shown below to enable the video and audio from the computer.
•• Sound → set HDMI Sound to PC(DVI)
•• Picture → set each screen mode to Text under Picture Mode
•• System → General → set HDMI Hot Plug to Off

DBJ / QBH: HDMI IN 1 (ARC), HDMI IN 2


QHH: HDMI 1 (ARC), HDMI 2
QMH: HDMI IN 1 (ARC), HDMI IN 2 (DAISY CHAIN IN)

DVI/HDMI/AUDIO IN

――The QHH models do not support the AUDIO port.

44
Connecting an External Monitor
•• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
――Connecting parts may differ in different products.
――The HDMI OUT (DAISY CHAIN OUT) port is only available when the input source is HDMI 2(PC connection) or DisplayPort.
――Use a cable shorter than 10 feet (3m) to get the best UHD contents viewing quality.
――Maximum loopouts: Up to 4 are supported if HDCP 2.2 is supported, up to 7 if HDCP 1.4 is supported, and up to 9 if HDCP is not supported.
――Supported models: QMH

DP IN (DAISY CHAIN IN)

HDMI OUT (DAISY CHAIN OUT) HDMI IN 2 (DAISY CHAIN IN)

HDMI IN 2 (DAISY CHAIN IN)

45
Connecting to a Video Device
•• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•• You can connect a video device to the product using a cable.
――Connecting parts may differ in different products.
――Press the SOURCE button on the remote control to change the source.

Connection Using an HDMI-DVI Cable DBJ / QBH: HDMI IN 1 (ARC), HDMI IN 2


――Audio will not be enabled if the product is connected to a video device using an HDMI-DVI QHH: HDMI 1 (ARC), HDMI 2
QMH: HDMI IN 1 (ARC), HDMI IN 2 (DAISY CHAIN IN)
cable. To resolve this, additionally connect an audio cable to the audio ports on the product
and video device.
――After connecting a video device to the product with an HDMI-DVI cable, make sure to
configure the settings as shown below to enable the video and audio from the video device.
You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter. Audio
DVI/HDMI/AUDIO IN
is not available if the DVI port on the product is connected to the HDMI port on the PC using
a DVI-HDMI adapter.
――Sound → set HDMI Sound to AV(HDMI)
――Picture → set each screen mode to Video/Image under Picture Mode
――System → General → set HDMI Hot Plug to On
――Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p. DVI/MAGICINFO IN
――The QHH models do not support the DVI and AUDIO ports.

HDMI

46
Connection Using an HDMI Cable Connecting to an Audio System
Using an HDMI cable or HDMI to DVI Cable (UHD 30Hz) ――Connecting parts may differ in different products.

•• For better picture and audio quality, connect to a digital device using an HDMI cable. ――Supported models: DBJ, QBH, QMH

•• An HDMI cable supports digital video and audio signals, and does not require an audio
cable.
–– To connect the product to a digital device that does not support HDMI output, use an
HDMI-DVI and audio cables.
AUDIO OUT
•• The picture may not display normally (if at all) or the audio may not work if an external
device that uses an older version of HDMI mode is connected to the product. If such a
problem occurs, ask the manufacturer of the external device about the HDMI version and,
if out of date, request an upgrade.
•• Be sure to use an HDMI cable with a thickness of 14 mm or less.
•• Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a
connection error may occur.
•• A basic high-speed HDMI cable or one with ethernet is recommended.
This product does not support the ethernet function via HDMI.
Connecting the Antenna
DBJ / QBH: HDMI IN 1 (ARC), HDMI IN 2 ――Connecting parts may differ in different products.
QHH: HDMI 1 (ARC), HDMI 2 ――Supported models: DBJ
QMH: HDMI IN 1 (ARC), HDMI IN 2 (DAISY CHAIN IN)
――When the product is powered on for the first time, basic settings are configured
automatically. Take extra care to ensure the wires inside the antenna cable are not bent.

ANT IN

47
Power cord connection guide
――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
――Supported models: QHH

1 Connect the power cable to the power 2 Insert the connected power cable through 3 Align the Cover Terminal with the groove
port on the back of the product. the groove. and slide it in the direction as shown in
the figure.

48
Attaching the Network box (Sold separately)
――Supported models: QBH, QMH

1 Place the network box as shown. 2 First insert the tabs of the network 3 Attach the network box to the fixed

box into the slots marked ( A ) on the attachment frames.


attachment frame. The tabs should hook
onto the frame. Then, align the holes

marked ( B ).

49
Connecting the Network box (Sold separately)
――For details on how to connect to a network box, refer to the user's manual provided with the network box upon purchase.
――Supported models: DBJ, QBH, QMH

MagicInfo
To use MagicInfo, a network box (sold separately) must be connected to the product.
――To change the MagicInfo settings, run "MagicinfoSetupWizard" on the desktop.
――For details on how to use MagicInfo, refer to the DVD provided with the network box.
――The information in this section is subject to change without notice for quality improvement.
――If a problem occurs after installing an operating system other than the one provided with the network box, restoring the previous version of the
operating system, or installing software that is not compatible with the operating system provided, you will not be able to benefit from technical support
and will be charged a fee for a visit from a service technician. A product exchange or refund will also not be available.

MagicInfo Setup Wizard - v.1.12 Entering MagicInfo mode


Select Application - step 1 1 After installing and connecting the network box (sold separately) to the product, power on the product.

2 Press SOURCE on the remote control, and select MagicInfo.


MagicInfo Pro (LAN, WAN based version)
――Connecting the network box to the DVI/MAGICINFO IN port on the product will change Source from DVI to
MagicInfo-i Premium (Web-based version) MagicInfo.

Select Later
3 Select the default application you want to run when MagicInfo starts.

< Back(B) Next(N) > Finish Cancel

50
MagicInfo Setup Wizard - v.1.12 4 Enter the IP information. MagicInfo Setup Wizard - v.1.12 6 Select a display mode.

Select TCP/IP - step 2 Select Screen Type - step 4

Obtain an IP address automatically


Use the following IP address: Landscape

IP address: 192 . 168 . 0 . 102

Subnet mask: 255 . 255 . 255 . 0 Portrait

Default gateway: 192 . 168 . 0 . 1

Obtain DNS server address automatically

Use the following DNS server address:

Preferred DNS server: 10 . 44 . 33 . 22

Alternate DNS server: 10 . 33 . 22 . 11

< Back(B) Next(N) > Finish Cancel < Back(B) Next(N) > Finish Cancel

MagicInfo Setup Wizard - v.1.12 5 Select a language. (The default MagicInfo Setup Wizard - v.1.12 7 Double-check the settings you
language is English.) have just configured.
Select Language -step 3 Setup Information
――If the execution icon does not appear,
Select the language you want to install on the system for menus and
dialogs. 1. Application : MagicInfo Pro [LAN,WAN based version\ double-click the MagicInfo icon on
Current Language : Engilsh 2. Internet Protocol [TCP/IP] the desktop. The icon will appear at
Chinese [Traditional] IP : 192.168.0.102 the bottom right of the screen.
German 3. Language : English
English
4. Screen Type : Landscape
French
Italian
Japanese
Korean
Russian
Swedish
Turkish
Chinese [Simplified]
Portuguese
Do not show again

< Back(B) Next(N) > Finish Cancel < Back(B) Apply Finish Cancel

51
Changing the Input source Source allows you to select a variety of sources and change source device names.
You can display the screen of a source device connected to the product. Select a source from
source list to display the screen of the selected source.
――The input source can also be changed by using the SOURCE button on the remote control.

Source ――The screen may not display correctly if an incorrect source is selected for the source device
you want to convert to.
SOURCE → Source ――The QBH-N models do not support Screen Mirroring.
Source

Edit
SOURCE → Source → u → Edit → ENTER E
TV MagicInfo S Web Browser Screen Mirroring Remote Workspace HDMI 1 HDMI 2
Edit the name and device type of a connected external device.
•• The list can include the following source devices. Source devices on the list differ
depending on the selected source.
–– The displayed image may differ depending on the model.
DBJ: HDMI 1 / HDMI 2 / DVI / Cable Box / Game Console / PC / Blu-ray player
–– DisplayPort is only available on the QBH, QHH, QMH models. QHH: HDMI 1 / HDMI 2 / DisplayPort / Cable Box / Game Console / PC / Blu-ray player
–– TV is only available on the DBJ models. QBH / QMH: HDMI 1 / HDMI 2 / DisplayPort / DVI / Cable Box / Game Console / PC / Blu-
ray player
•• You cannot edit the following sources.
MagicInfo S / URL Launcher / Web Browser / Screen Mirroring / Remote Workspace

Information
INFO
You can see detailed information about the selected external device.

52
Web Browser Advanced Settings

SOURCE → Source → Web Browser → ENTER E General


――Connect a LAN cable to access Internet from the product, similar to accessing the Internet
Hide Tabs and Toolbar If the browser tabs, menu or toolbar are not used for a while,
from a computer.
automatically they will automatically disappear.
To make them appear again, move the pointer or focus to the
Settings top of the screen.
SOURCE → Source → Web Browser → u → Settings → ENTER E •• Use / Do not use

Refresh Interval Hide Cursor in Touch Mode Hide the cursor to prevent interference with touch operation.

Set the time for the web browser to wait before returning to the home page. •• Use / Do not use

•• Off / 5 min / 10 min / 15 min / 30 min


Pop-up Blocker Make your browsing experience more pleasant by blocking
pop-up windows.
Zoom
•• Use / Do not use
Set the zoom scale to apply when the web browser is refreshed.
•• 50% / 75% / 100% / 125% / 150% / 200% / 300% Proxy Server Configure a proxy server for the web browser.
•• Use / Do not use
Home Page
Reset Settings All your customized Web Browser settings will be reset to their
Set the website to display when the web browser is refreshed.
default values. Your bookmarks and history won't be affected.
•• Samsung Display / Custom

Custom Search Engine


Enter the URL to set as the home page.
If you enter a keyword in the URL/keyword input field, Web Browser will open the Search
•• Enter URL Results page. Choose the search engine you want to use.
――Available only when Home Page is set to Custom.
•• Google / Bing

53
Privacy & Security
Remote Workspace
Do Not Track Ask websites not to track you. SOURCE → Source → Remote Workspace → ENTER E
•• Use / Do not use This function allows you to connect your product to a remote PC or a cloud server.
Enter the address of the PC or cloud server you want to connect to. Then, follow the on-screen
Delete History Delete your entire browsing history.
instructions.
――Make sure that the product is connected to the network.
JavaScript Allow all sites to run JavaScript for a better browsing
experience. ――This function is supported when the operating system of the PC or cloud server is Windows

•• Use / Do not use Vista or later.


――Be sure to connect your keyboard and mouse before starting this function.
Delete browsing data Delete all browsing data such as cookies, cached images and
data. Your bookmarks and history won't be affected.

Encoding

Encoding Choose an encoding method for web pages. The current setting
is Auto.
•• Auto / Manual (Current : Unicode)

About

Display the current version of Web Browser.

54
Chapter 04
Using MDC
Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC.
For details on how to use the MDC program, refer to Help after installing the program. The MDC program is available on the website.

After you press the On button following the Off button, the product checks its status for about 6 In the displayed "Destination Folder" window, select the directory path you want to
a minute. To run a command, try it after a minute.
install the program in and click "Next".

――If the directory path is not specified, the program will be installed in the default
directory path.
MDC Program Installation/Uninstallation 7 In the displayed "Ready to Install the Program" window, check the directory path to
install the program in and click "Install".

Installation 8 Installation progress will be displayed.

――MDC installation can be affected by the graphics card, mother board and network
conditions.
9 Click "Finish" in the displayed "InstallShield Wizard Complete" window.

――Select "Launch MDC Unified" and click "Finish" to run the MDC program immediately.
1 Click the MDC Unified installation program.

10 The MDC Unified shortcut icon will be created on the desktop after installation.
2 Select a language for installation. Next, click "OK".
――The MDC execution icon may not be displayed depending on the PC system or product
3 When the "Welcome to the InstallShield Wizard for MDC_Unified" screen appears, click specifications.
――Press F5 if the execution icon is not displayed.
"Next".

4 In the "License Agreement" window displayed, select "I accept the terms in the license Uninstallation
agreement" and click "Next".
1 Select Settings > Control Panel on the Start menu and double-click Add/Delete Program.
5 In the displayed "Customer Information" window, fill out all the information fields and
click "Next". 2 Select MDC Unified from the list and click Change/Remove.

55
Connecting to MDC

Using MDC via RS-232C (serial data communications standards)


An RS-232C serial cable must be connected to the serial ports on the PC and monitor.
――The appearance may differ depending on the product.

RS232C IN
Monitor 1

RS232C OUT
RS232C IN RS232C OUT

RS232C IN
Monitor 2

Computer

56
Using MDC via Ethernet
Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable.

Connection using a direct LAN cable


――The appearance may differ depending on the product.
――Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB.

Computer
RJ45

HUB

Monitor 1

Monitor 2

57
Connection using a cross LAN cable
――The appearance may differ depending on the product.
――Multiple products can be connected using the RS232C IN / OUT port on the product.

RS232C IN
Monitor 1

RS232C OUT
RJ45 RS232C OUT

RS232C IN Monitor 2

Computer

58
Chapter 05
Player feature
Accessible using the HOME button on the remote control.

Player No. Description


1 Select between internal or external memory.
HOME → Player → ENTER E 2 Play content, templates and schedules configured on the server.
Play a range of content such as channels with schedules assigned, templates or files. •• You can view whether the server is connected (approval) in the Player
screen. To view whether the server is connected when a Network
Player Used
199.33 MB
Available
4.26 GB(95%)
Channel is running, press INFO on the remote.

Internal Memory Filter By: All Options 1 Select Network Channel from the Player screen. The No channel.
1 5 6 message appears if no channel has been registered in Network Channel.
No channel.

2 2 Network Channel will run.


Network Channel 3 Play content stored on the server.

4 Play a template stored in the internal memory.


3
Network File
5 Select a content type as criterion to search for a desired content list.

6 Set different options for Player.


4
My Templates
Viewing content
1 Select either internal or external memory. The files saved in the selected memory appear.

–– The displayed image may differ depending on the model.


2 Select the desired file. The content appears on the screen. (For more information on
–– To use the Player feature, set Play via to MagicInfo in System.
compatible file formats, see the “File formats compatible with Player” section.)

59
When content is running Available menu
Press the TOOLS button on the remote control during content playback to configure settings.
Control buttons on the remote
You can use buttons on your remote control to play, pause, or skip between content on the Menu Description
playlist.
Playlist View a list of content items currently playing.

Button Function Channel List Network Channel / Internal Channel / USB

TOOLS Brings up the menu bar. Picture Mode Customizes the screen settings for the content currently playing.

INFO Displays the information of the content. Sound Mode Customizes the audio settings for the content currently playing.

► Goes to next file or page. Repeat Set the repeat mode.

◄ Goes to previous file or page. Background Music Set the background music to be played when content is running.

E/∆/³ Plays or pauses slide show or video content. Reset Reset the background music.

´ Stops displaying content and goes to the Player screen. Pause Pause the background music.

π Rewinds the video content. Prev Play the previous background music on the list.

µ Fast forwards the video content. Next Play the next background music on the list.
――Reset, Pause, Prev, Next only appear when the background music is set.

60
File Formats Compatible with Player Sound output restrictions
•• More than one sound output cannot be used.
•• Supported file systems include FAT32 and NTFS.
•• Playback priority: network BGM > local BGM > video file in the main frame selected by the
•• A file with a vertical and horizontal resolution larger than the maximum resolution cannot user
be played. Check the vertical and horizontal resolution of the file.
――Network BGM: Settings can be configured in step 1 when creating a server schedule.
•• Check the supported video and audio Codec types and Versions.
――Local BGM: BGM settings can be configured using the tools displayed after the TOOLS
•• Check the supported file versions. button is pressed during Player playback.
–– PowerPoint version up to 97 – 2007 is supported ――User-selected main frame: Main frame settings can be configured in step 2 when creating
•• Only the last USB device that was connected is recognized. a server schedule.

Network Schedule Multiframe Template files and LFD(.lfd) files

Playback restrictions Restrictions


•• A maximum of two video files (Video) can be played simultaneously. •• Ensure a distributed folder (content / schedules) exists in Internal Memory / USB memory.
•• In portrait playback mode, only one video file can be played at a time.
•• For Office files (PPT and Word files) and PDF files, only one file type is supported at a time. Playback restrictions
•• LFD(.lfd) files are not supported. •• A maximum of two video (Video) files can be played.
•• For Office files (PPT and Word files) and PDF files, only one file type is supported at a time.
•• Multiple videos (Video) cannot be played on a single display of a video wall
simultaneously.

Sound output restrictions


•• More than one sound output cannot be used.
•• Playback priority: network BGM > local BGM > video file in the main frame selected by the
user

61
Contents

File Extension Container Video Codec Resolution Frame rate Bit rate Audio Codec
(fps) (Mbps)
*.avi AVI H.264 BP/MP/HP 4096x2160 4096X2160: 30 60 AC3
*.mkv MKV 3840X2160: 60 LPCM
*.asf ASF ADPCM(IMA, MS)
HEVC (H.265 - Main, Main10) 60 80
*.wmv MP4 AAC
Motion JPEG 3840x2160 30 80
*.mp4 3GP HE-AAC
*.mov MOV MVC 1920x1080 60 20 WMA
*.3gp FLV MPEG4 SP/ASP DD+
*.vro VRO Dolby TrueHD
Window Media Video v9 (VC1)
*.mpg VOB MPEG(MP3)
*.mpeg MPEG2
PS G.711(A-Law, μ-Law)
*.ts TS MPEG1
*.tp SVAF Microsoft MPEG-4 v1, v2, v3 30
*.trp
Window Media Video v7(WMV1), v8(WMV2)
*.mov
*.flv
*.vob H 263 Sorenson
*.svi VP6
*.m2ts
*.mts
*.webm WebM VP8 1920x1080 60 20 Vorbis

VP9 4096x2160 4096X2160: 60 40


*.rmvb RMVB RV8/9/10 (RV30/40) 1920x1080 60 20 RealAudio 6

62
Video Audio Image
•• 3D video is not supported. •• Audio content with a Bit rate or Frame rate larger than •• Compatible image file format : JPEG, PNG, BMP, MPO
•• Content with a resolution larger than the resolution the rate specified in the table above can cause choppy ――32-bit, 24-bit and 8-bit BMP files are supported.
specified in the table above is not supported. audio during playback.
•• Supported maximum resolution : 4096 x 4096
•• Video content with a Bit rate or Frame rate larger than •• Audio content will not play, or not play correctly, if there
is an error in the content or the container. •• Supported maximum file size: 20MB
the rate specified in the table above can cause choppy
video during playback. •• Some USB/digital camera devices may not be compatible •• Supported image effects : 9 effects
•• Video content will not play, or not play correctly, if there with the player. (Fade1, Fade2, Blind, Spiral, Checker, Linear, Stairs, Wipe,
is an error in the content or the container. Random)
•• Supports up to WMA 10 Pro 5.1 channel. WMA lossless
•• Some USB/digital camera devices may not be compatible audio is not supported.
with the player. •• QCELP, AMR NB/WB are not supported.
•• Supports up to H.264, Level 4.1
•• H.264 FMO / ASO / RS, VC1 SP / AP L4 and AVCHD are not
supported.
•• For all Video codecs except MVC, VP8, VP6:
–– Below 1280 x 720: 60 frame max
–– Above 1280 x 720: 30 frame max
•• GMC 2 or higher is not supported.
•• Supports only BD MVC Spec.
•• Only one video file can play at a time if video files on the
monitor use incompatible codecs or the resolution is
1080 x 1920.
•• When a single video file is playing, Seamless mode is not
supported under the following conditions:
–– Incompatible codec (MVC, VP3, MJPEG) ↔
Incompatible codec
–– Incompatible codec ↔ Compatible codec
–– The resolution is different from that of the monitor
–– The frequency is different from that of the monitor

63
Power Point PDF WORD
•• Compatible document file formats •• Compatible document file formats •• Compatible document file formats
–– Extension : ppt, pptx –– Extension : pdf –– Extension : .doc, .docx
–– Version : Office 97 ~ Office 2007 •• Functions not supported –– Version : Office 97 ~ Office 2007
•• Functions not supported –– Content less than 1 pixel not supported because of •• Functions not supported
–– Animation effect performance degradation issue. –– Page background effect
–– 3D shapes (which will be displayed in 2D) –– Masked Image, Tiled Image content not supported. –– Some paragraph styles
–– Header and footer (some subitems are not supported) –– Content with Rotated Text, not supported. –– Word Art
–– Word Art –– 3D Shadow Effects not supported. –– Align
–– Align –– Some characters not supported A group alignment error may occur
A group alignment error may occur (Special characters may be corrupted) –– 3D shapes (which will be displayed in 2D)
–– Office 2007 –– Office 2007
SmartArt is not fully supported. 97 out of 115 subitems SmartArt is not fully supported. 97 out of 115 subitems
are supported. are supported.
–– Object insertion –– Charts
–– Half-width characters –– Half-width characters
–– Letter spacing –– Letter spacing
–– Charts –– Vertical text
–– Vertical text Some subitems are not supported
Some subitems are not supported –– Slide notes and handout
–– Slide notes and handout

64
Template files LFD
•• Creation/editing/playback are only available in My •• Supported in Network Channel
Templates. •• Compatible document file formats
–– Extension : .lfd

65
Schedule You can check the content’s playback schedule on the server, imported from an external
storage, or on a mobile device.

HOME → Schedule → ENTER E No. Description


1 Select between server and external memory.
Schedule Connected

Network [Ch.1] ******* 2 View weekly schedule of content playback.


Select to view detailed information of each event.
AM 12

View a thumbnail image and brief information of the content.


01
02
03
3
04
05
06
07
08
Information
09
10
Location:
11
12
Internal Memory
PM 00 All day All day All day All day All day All day All day
01 Date:
02 **-**-**** ~
03 **-**-****
04
05 Repeat:
06
Daily
07
08
09
Time:
10
All day
11
AM 00

–– The displayed image may differ depending on the model.

66
Clone Product Export settings on the product to an external storage device. You can also import settings from an external storage
device.
This option is useful when assigning the same settings to several products.
HOME → Clone Product → ENTER E
When a duplicate file is not found on the external storage device
MENU 1 Connect the external storage device, then run the Clone Product function.

2 The No cloning file found on the external storage device. Export this device's settings to the external storage
device? message appears.

3 Select Export to export the settings.

Clone Product When a duplicate file is found on the external storage device
1 Connect the external storage device, then run the Clone Product function.

–– The displayed image may differ depending on the model. 2 The Cloning file found. Please select an option. message appears.

Run the Clone from external storage device or Clone to external storage device function.
–– Clone from external storage device: Copy settings saved on an external storage device to the product.
–– Clone to external storage device: Copy settings on the product to an external storage device.
――After configuration is complete, the product is rebooted automatically.

67
ID Settings Assign an ID to a set.

Device ID
HOME → ID Settings → ENTER E
Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224)
――Press u/d to select a number, and press E.
――Enter the number you want using the number buttons on the remote control.

Device ID Auto Set


This feature automatically allots an ID number to a device connected via an RS232C cable.
When multiple devices are connected, enable the feature on either the first or last device.
――This function is only available on the first device within an RS-232C daisy chain.
ID Settings
PC Connection Cable
Select a method to connect to MDC to receive the MDC signal.
–– The displayed image may differ depending on the model.
•• RS232C cable
Communicate with MDC via the RS232C-stereo cable.
•• RJ-45 (LAN)/Wi-Fi Network
Communicate with MDC via the RJ45 cable.
――For the models (QB65H-N and QB75H-N) that do not support wireless connection, only the RJ-45 (LAN) menu
appears.

68
Video Wall Customize the layout of multiple displays that are connected to form a video wall.
In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays.
To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the
HOME → Video Wall → ENTER E MagicInfo function.

Video Wall
You can activate or deactivate Video Wall.
To organize a video wall, select On.
•• Off / On

Horizontal x Vertical
Video Wall This feature automatically splits a videowall display based on a videowall matrix configuration.
Enter the videowall matrix.
The videowall display is split based on the configured matrix. The number of vertical or horizontal display devices
can be set within the range 1 and 15.
–– The displayed image may differ depending on the model.
――A videowall display can be split into a maximum of 225 screens.
――The Horizontal x Vertical option is only enabled when Video Wall is set to On.

69
Screen Position
To rearrange split screens, adjust the number for each product in the matrix using the Screen Position feature.
Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form
the videowall.
To rearrange products, use the direction buttons on the remote control to move a product to another desired
number. Press the E button.
――Screen Position allows you to split the screen into a maximum of 225 views (15 x 15).
――The Screen Position option is only enabled when Video Wall is set to On.
――To use the function, make sure Horizontal x Vertical is configured.

Format
Select how to display images on the videowall display.
•• Full: Display images in full screen with no margin.
•• Natural: Display images in the original aspect ratio without enlarging or reducing the size.
――The Format option is only enabled when Video Wall is set to On.

70
Network Status Check the current network and Internet connection.

HOME → Network Status → ENTER E

Network Status

–– The displayed image may differ depending on the model.

71
Picture Mode Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
Video/Image mode improves the picture quality of the video device. Text mode improves the picture quality of the
computer.
HOME → Picture Mode → ENTER E •• Shop & Mall
Suitable for shopping malls.
–– Select either Video/Image or Text depending on the picture mode.
•• Office & School
Suitable for offices and schools.
–– Select either Video/Image or Text depending on the picture mode.
•• Terminal & Station
Suitable for bus terminals and train stations.
–– Select either Video/Image or Text depending on the picture mode.
•• Video Wall
Picture Mode Suitable for environments where videowall display are used.
–– Select either Video/Image or Text depending on the picture mode.
•• Calibration
In this mode, the brightness, color, gamma and uniformity settings customized using the color calibration
–– The displayed image may differ depending on the model.
program Color Expert are applied.
–– To apply the Calibration mode properly, make sure you configure the picture quality settings, such as
brightness, color, gamma and uniformity, using the color calibration program Color Expert.
–– To download the Color Expert program, visit www.samsung.com/displaysolutions.

72
――You must set Clock Set before you can use this feature.
On/Off Timer
On Timer
HOME → On/Off Timer → ENTER E
Set On Timer so that your product turns on automatically at a time and on a day of your choosing.
The power is turned on with the specified volume or input source.
On Timer: Set the on timer by making a selection from one of the seven options. Ensure you set the current time
first.
(On Timer 1 ~ On Timer 7)
•• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose
the days you want On Timer to turn on your product.
–– The check mark indicates days you’ve selected.
•• Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
On/Off Timer the left and right arrow buttons to change entry fields.
•• Volume: Set the desired volume level. Use the left and right arrow buttons to change the volume level.
•• Source: Select the input source of your choice.
――TV is only available on the DBJ models.
–– The displayed image may differ depending on the model.
•• Antenna (when the Source is set to TV) (Air / Cable): Select the antenna.
•• Channel (when the Source is set to TV): Select the channel.
•• Content (when the Source is set to Internal/USB): From the USB device or internal memory device, select a
folder containing content you want to play when the product turns on. Content can include music, photo or
video files.
――This function is available only when a USB device is connected.
――If there is no music file on the USB device or you don’t select a folder containing a music file, the Timer function
does not operate correctly.
――If there is only one photo file in the USB, the Slide Show will not play.
――If a folder name is too long, the folder cannot be selected.
――Each USB you use is assigned its own folder. When using more than one of the same type of USB, make sure the
folders assigned to each USB have different names.
――We recommend that you use a USB memory stick and a multi card reader when using On Timer.
――The On Timer function may not work with USB devices with a built-in battery, MP3 players, or PMPs made by
some manufacturers because the product can take too long to recognize these devices.

73
Off Timer
Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 ~ Off Timer 7)
•• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose
the days you want Off Timer to turn off your product.
–– The check mark indicates days you’ve selected.
•• Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
the left and right arrow buttons to change entry fields.

Holiday Management
Timer will be disabled during a period specified as a holiday.
•• Add Holiday: Specify the period you want to add as a holiday.
Select the start and end dates of the holiday you want to add using the u/d buttons, and click the Done
button.
The period will be added to the list of holidays.
–– Start Date: Set the start date of the holiday.
–– End Date: Set the end date of the holiday.
――Delete: Delete selected items from the list of holidays.
――Edit: Select a holiday item and then change the date.

•• Set Applied Timer: Set the On Timer and Off Timer to not activate on public holidays.
–– Press E to select the On Timer and Off Timer settings you do not want to activate.
–– The selected On Timer and Off Timer will not activate.

74
Ticker Input text while a video or image is displayed and display the text on the screen.
•• Off / On
•• Message: Enter a message to display on the screen.
HOME → Ticker → ENTER E
•• Time: Set the Start Time and End Time to display a Message.
•• Font Options: Specify the text font and color for the message.
•• Position: Select an orientation to display a Message.
•• Scroll: Specify the scroll Direction and Speed for the message.
•• Preview: Preview configured caption settings.

Ticker

–– The displayed image may differ depending on the model.

75
URL Launcher For details on how to use the URL Launcher feature, contact the dealer the product was purchased from.
――To use the URL Launcher feature, set Play via to URL Launcher in System.

HOME → URL Launcher → ENTER E

URL Launcher

URL Launcher

–– The displayed image may differ depending on the model.

76
URL Launcher Settings •• Install Web App: Enter URL to install the web application.
•• Install from USB Device: Install the web application from the USB storage device.
•• Uninstall: Remove the installed web application.
HOME → URL Launcher Settings → ENTER E
•• Timeout Setting: Set the timeout period for connecting to the URL.
•• Developer Mode: Enable developer mode.

URL Launcher Settings

–– The displayed image may differ depending on the model.

77
Approving a connected device from the
server
――First configure the server Server Network Settings before device approval.

4 Select Unapproved from the sub-menus.

5 Select the device from the list and click the Approve button.

1 Access the server you have assigned to your device.

2 Enter your ID and password to log in.

6 Enter the information required to approve the device.

――Device Name: Enter the device name.


――Device Group: Select to specify the group.
――Location: Enter the current location of the device.
――Expired: Set expiry date for the device's approval. If you do not want to set the expiry
3 Select Device from the top menu bar. date, select Never expired.
――Pressing the INFO button on the remote when a network schedule is running will display
the details of the schedule. Check that the correct device has been selected by viewing
the device ID in the details.

78
Setting the current time
A schedule may not run if the time set on the device is different from the server's current time.

7 Select the All menu to check that the device has been registered.

8 When the device is approved by the server, the schedule registered in the selected group
will be downloaded to the device. The schedule will run after it is downloaded. 1 Select Device from the side menu bar.

――For further details on how to configure a schedule, refer to the <MagicInfo Lite Server user's 2 Select your device.
manual>.
――If a device is deleted from the list of devices approved by the server, the device will reboot
3 Select Edit → Setup.
to reset its settings.
4 Select Time Zone.

――When connecting to the server for the first time, the time on the product is set using the
GMT time of the region where the server is installed.
――The time on the product can be changed from the server as shown in step 3.
――Turning the product off and then on again will restore the time setting on the product to
the last time that was set from the server.
――For further details on how to manage the time (scheduling, holiday management, etc.), refer
to the <MagicInfo Lite Server user's manual>.

79
Chapter 06
Screen Adjustment
Configure the Picture settings (Backlight, Color Tone, etc.).
The layout of the Picture menu options may vary depending on the product.

Picture Mode Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
Video/Image mode improves the picture quality of the video device. Text mode improves the picture quality of the
computer.
MENU m → Picture → Picture Mode → ENTER E •• Shop & Mall
Suitable for shopping malls.
–– Select either Video/Image or Text depending on the picture mode.
Picture •• Office & School
Picture Mode Shop & Mall Suitable for offices and schools.
–– Select either Video/Image or Text depending on the picture mode.
・Backlight 100 •• Terminal & Station
・Contrast Suitable for bus terminals and train stations.
70
–– Select either Video/Image or Text depending on the picture mode.
・Brightness 45 •• Video Wall
Suitable for environments where videowall display are used.
・Sharpness 65 –– Select either Video/Image or Text depending on the picture mode.
・Color 50 •• Calibration
In this mode, the brightness, color, gamma and uniformity settings customized using the color calibration
・Tint (G/R) G50 R50 program Color Expert are applied.
–– To apply the Calibration mode properly, make sure you configure the picture quality settings, such as
brightness, color, gamma and uniformity, using the color calibration program Color Expert.
–– To download the Color Expert program, visit www.samsung.com/displaysolutions.
–– The displayed image may differ depending on the model.

–– If HDR+ Mode is set to On, Picture Mode is disabled.

80
Backlight / Contrast / Brightness Your product has several options for adjusting picture quality.
――When you make changes to Backlight, Contrast, Brightness, Sharpness, Color or Tint (G/R), the OSD will be

/ Sharpness / Color / Tint (G/R) adjusted accordingly.


――You can adjust and store settings for each external device you have connected to an input on the product.
――Lowering picture brightness reduces power consumption.
MENU m → Picture → ENTER E
――To adjust Color and Tint (G/R), set Picture Mode to Video/Image.

Picture
Picture Mode Shop & Mall
・Backlight 100
・Contrast 70
・Brightness 45

・Sharpness 65

・Color 50

・Tint (G/R) G50 R50

–– The displayed image may differ depending on the model.

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Color Temperature Adjust the color temperature (Red / Green / Blue). (Range: 2800K–16000K)
――Enabled when Color Tone is set to Off.
――If Picture Mode is set to Calibration, Color Temperature is disabled.
MENU m → Picture → Color Temperature → ENTER E

Picture
Color Temperature 10000 K

–– The displayed image may differ depending on the model.

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White Balance 2 Point
Adjust the color temperature for a more natural picture.
MENU m → Picture → White Balance → ENTER E •• R-Offset / G-Offset / B-Offset: Adjust each color’s (red, green, blue) darkness.
•• R-Gain / G-Gain / B-Gain: Adjust each color’s (red, green, blue) brightness.
•• Reset: Suitable for environments where videowall display are used.
Picture
White Balance
20 Point Settings
Controls the white balance in 20 point interval by adjusting the red, green, and blue brightness.

–– The displayed image may differ depending on the model. 20 Point


Adjust red, green, and blue luminosity levels in twenty sections for precise white balance optimization.
•• Off ( ) / On ( )
Interval: Select interval to adjust.
Red: Adjust the red level.
Green: Adjust the green level.
Blue: Adjust the blue level.
Reset: Suitable for environments where videowall display are used.
――Some external devices may not support this function.

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Gamma Adjust the primary color intensity.
•• HLG / ST.2084 / BT.1886
――If Picture Mode is set to Calibration, Gamma is disabled.
MENU m → Picture → Gamma → ENTER E The HLG, ST.2084, and BT.1886 sub functions of Gamma vary depending on the input picture and the HDR+ Mode
value. When HDR+ Mode is set to On, all of HLG, ST.2084, and BT.1886 are available.

Picture
HLG / ST.2084 / BT.1886
Gamma BT.1886
Adjust the HLG, ST.2084, BT.1886 levels of the picture.
・ BT.1886 0

–– The displayed image may differ depending on the model.

Calibrated Value Select whether to apply the brightness, color, gamma and uniformity settings customized using the color calibration
program Color Expert to the Information and Advertisement modes.
•• Don't Apply / Apply
MENU m → Picture → Calibrated Value → ENTER E ――To download the Color Expert program, visit www.samsung.com/displaysolutions.
――If Picture Mode is set to Calibration, Calibrated Value is disabled.

Picture
Calibrated Value Don't Apply

–– The displayed image may differ depending on the model.

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――If Picture Mode is set to Calibration, Advanced Settings is disabled.
Advanced Settings
Contrast Enhancer
MENU m → Picture → Advanced Settings → ENTER E
Automatically balance the contrast to prevent excessive differences between bright and dark areas.
•• Off / Low / Medium / High
Advanced Settings ――If Picture Mode is set to Video Wall, Contrast Enhancer is disabled.

Contrast Enhancer Medium

Black Tone Darker Black Tone


Select the black level to adjust the screen depth.
Flesh Tone 0
•• Off / Dark / Darker / Darkest
RGB Only Mode Off

Color Space Settings Native


Flesh Tone
Emphasize pink Flesh Tone.
HDMI UHD Color ――Enabled when Picture Mode is set to Video/Image.

Motion Lighting Off


RGB Only Mode
Displays the Red, Green and Blue color for making fine adjustments to the hue and saturation.
–– The displayed image may differ depending on the model. •• Off / Red / Green / Blue
――Enabled when Picture Mode is set to Video/Image.

85
Color Space Settings
Advanced Settings
Configure color space settings to refine the spectrum of colors on your screen.
Color Space Settings Native ――Enabled when Picture Mode is set to Video/Image.

HDMI UHD Color


Color Space
Motion Lighting Off Choose a color space.
HDR+ Mode Off •• Auto / Native / Custom
――To adjust Color, Red, Green, Blue and Reset, set Color Space to Custom.

HDMI UHD Color


–– The displayed image may differ depending on the model.
Enable to optimize picture quality for HDMI UHD connection.
•• HDMI1 (Off ( ) / On ( ))
•• HDMI2 (Off ( ) / On ( ))
――It supports only the models with UHD resolution.
――HDMI UHD Color is only available on the QBH, QHH, QMH models.

Motion Lighting
Reduces power consumption by reducing screen brightness when the picture on the screen is in motion.
•• Off / On

HDR+ Mode
Automatically provide an optimal HDR effect based on the video source.
•• Off / On

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Picture Options Color Tone
If Picture Mode is set to Text
MENU m → Picture → Picture Options → ENTER E •• Off / Cool / Standard / Warm
If Picture Mode is set to Video/Image
•• Off / Cool / Standard / Warm1 / Warm2
Picture Options ――If Picture Mode is set to Calibration, Color Tone is disabled.
Color Tone Off ――Settings can be adjusted and stored for each external device connected to an input on the product.

Digital Clean View


Digital Clean View
HDMI Black Level Auto
Reduce picture noise to avoid distractions such as flickering.
Film Mode Auto2 •• Off ( ) / On ( )
――If Picture Mode is set to Calibration, Digital Clean View is disabled.
Auto Motion Plus Settings Auto
――Enabled when Picture Mode is set to Video/Image.
Local Dimming Off

Dynamic Backlight On

–– The displayed image may differ depending on the model.

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HDMI Black Level
Picture Options
Selects the black level on the screen to adjust the screen depth.
Color Tone Off •• Normal / Low / Auto
――HDMI Black Level is not available when the input source is set to TV.
Digital Clean View

HDMI Black Level Auto


Film Mode
Film Mode Auto2 This mode is suitable to view movies.

Auto Motion Plus Settings Auto Sets the product to automatically sense and process film signals from all sources and adjust the picture for
optimum quality.
Local Dimming Off •• Off / Auto1 / Auto2
――This option can be configured if the input source supports 480i, 576i or 1080i.
Dynamic Backlight On
――This option is not supported when a PC is connected.
――Enabled when Picture Mode is set to Video/Image.

–– The displayed image may differ depending on the model.

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Auto Motion Plus Settings
Picture Options
Enhance picture sharpness to optimize for fast-moving images.
Color Tone Off ――Auto Motion Plus Settings is only available on the QHH models.
――Enabled when Picture Mode is set to Video/Image.
Digital Clean View

HDMI Black Level Auto Auto Motion Plus


Film Mode Auto2 Removes blur and judder from scenes with larger amounts of rapid movement to provide a clearer picture.
The menu names may vary depending on the country.
Auto Motion Plus Settings Auto
Off: Switches Auto Motion Plus off.
Local Dimming Off Auto: Sets Auto Motion Plus to Auto mode.
Custom: Use to reduce the afterimage and judder as much as you want.
Dynamic Backlight On
•• Blur Reduction: Use to reduce the afterimage as much as you want.
–– Enabled when LED Clear Motion is set to Off.
–– This is only supported if the Auto Motion Plus is set to Custom.
•• Judder Reduction: Use to reduce the judder as much as you want.
–– The displayed image may differ depending on the model.
–– Enabled when LED Clear Motion is set to Off.
–– This is only supported if the Auto Motion Plus is set to Custom.
•• LED Clear Motion: Use to reduce the judder as much as you want.
–– This is only supported if the Auto Motion Plus is set to Custom.

Local Dimming
Automatically adjust brightness of individual areas on screen for maximum contrast.
――Local Dimming is only available on the QHH models.

•• Off / Low / Standard / High

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Dynamic Backlight
Picture Options
Automatically adjust the backlight to provide the best possible screen contrast under the current conditions.
Color Tone Off •• Off / On
――Dynamic Backlight is only available on the DBJ, QBH, QMH models.
Digital Clean View
――The default values of the Dynamic Backlight function in each Picture Mode are as follows:
HDMI Black Level Auto
Dynamic Backlight Picture Mode Picture Mode settings
Film Mode Auto2 Off Shop & Mall, Office & School, Terminal & Text
Station, Video Wall
Auto Motion Plus Settings Auto
Video Wall Video/Image
Local Dimming Off Calibration

Dynamic Backlight On On Shop & Mall, Office & School, Terminal & Video/Image
Station

–– The displayed image may differ depending on the model.

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Picture Size Settings Choose size and aspect ratio picture displayed on screen.

Picture Size
MENU m → Picture → Picture Size Settings → ENTER E
Different screen adjustment options are displayed depending on the current input source.
――Available ports may differ depending on the model.
Picture Size Settings •• 16:9 Standard: Sets the picture to 16:9 Standard wide mode.
Picture Size 16:9 Standard •• Custom: Changes the resolution to suit the user's preferences.
――Custom is not available when the input source is set to TV.
・Fit to Screen Off
•• 4:3: Sets the picture to basic (4:3) mode.
・Zoom and Position ――Do not set your product to 4:3 format for a long time.
The borders displayed on the left and right, or top and bottom of the screen may cause image retention (screen
burn) which is not covered by the warranty.

–– The displayed image may differ depending on the model.


Fit to Screen
Adjusts the picture position. When selected, the full program image will be displayed. No part of the image will be
cut off.
•• Off / On / Auto

Zoom and Position


Adjusts the picture zoom and position. This option is available when the input source is set to DVI, HDMI 1, HDMI 2
(1080i/1080p), DisplayPort. Picture Size must be set to Custom for the option to be available.
――If you want to reset the picture to its original position, select Reset in the Zoom and Position screen. The picture
will be set to its default position.
――The QHH models do not support DVI mode.
――The DBJ models do not support DisplayPort mode.
――Zoom and Position is not available when the input source is set to TV.

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Reset Picture Resets your current picture mode to its default settings.

MENU m → Picture → Reset Picture → ENTER E

Picture
Reset Picture

–– The displayed image may differ depending on the model.

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Chapter 07
OnScreen Display

PIP PIP Settings


The picture from the external video source will be in the main screen and the picture from the product will be in the
PIP sub-picture screen.
MENU m → OnScreen Display → PIP → ENTER E

Main picture Sub picture


OnScreen Display TV DVI, HDMI1, HDMI2, MagicInfo

PIP DVI, HDMI1, HDMI2 TV

Display Orientation
――Available input sources may vary depending on the model.
Screen Protection •• PIP (Off ( ) / On ( )): Activate or deactivate the PIP function.
•• Source: You can select a source of the sub picture.
Message Display
•• Antenna (Air / Cable): Select either Air or Cable as the input source for the sub-screen.
Language English ――This option is enabled if the secondary display is set to TV.

•• Channel: Select the channel for the sub-screen.


Reset OnScreen Display
――This option is enabled if the secondary display is set to TV.

•• Size ( , , , , , ): Select a size for the subpicture.


•• Position ( , , , , ): Select a position for the sub-picture.
–– The displayed image may differ depending on the model. ――In Size ( , , ) mode, you cannot select Position.
–– You may notice that the picture in the PIP screen becomes slightly unnatural when ――Position ( ) is enabled only when Size is set to .
you use the main screen to view a game or karaoke.
•• Sound Select (Main / Sub): You can choose to listen to the sound from the Main picture or the Sub picture.
–– The PIP option is only enabled when Video Wall is set to Off.

–– If Picture Mode is set to Calibration, PIP is disabled.

–– PIP is only available on the DBJ models.

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Display Orientation Onscreen Menu Orientation
Configure the menu screen.
MENU m → OnScreen Display → Display Orientation → ENTER E •• Landscape: Display the menu in landscape mode (default).
•• Portrait: Display the menu in portrait mode on the right side of the product screen.

Display Orientation
Source Content Orientation
Onscreen Menu Orientation Landscape
Rotate the product screen orientation.
Source Content Orientation Landscape •• Landscape: Display the screen in landscape mode (default).

Aspect Ratio Full Screen •• Portrait: Display the screen in portrait mode.

Aspect Ratio
Set the rotated screen to be either full screen or original.
–– The displayed image may differ depending on the model.
•• Full Screen: Display the rotated screen in full screen.
•• Original Ratio: Display the rotated screen in the original aspect ratio.
――Available only when Onscreen Menu Orientation is set to Portrait.
――Available only when Source Content Orientation is set to Portrait.

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Screen Protection Auto Protection Time
If the screen displays a still image for a certain period of time you define, the product activates the screen saver to
MENU m → OnScreen Display → Screen Protection → ENTER E prevent the formation of burnt in ghost images on the screen.
•• Off / 2 hours / 4 hours / 6 hours / 8 hours / 10 hours

Screen Protection Screen Burn Protection


Auto Protection Time Off To reduce the possibility of screen burn, this unit is equipped with Screen Burn Protection screen burn prevention
technology.
Screen Burn Protection
Screen Burn Protection moves the picture slightly on the screen.
The Screen Burn Protection Time setting allows you to program the time between movements of the picture in
minutes.
–– The displayed image may differ depending on the model.
Pixel Shift
Minimize image retention by finely moving pixels horizontally or vertically.
――Pixel Shift is only available on the QBH, QHH, QMH models.

•• Pixel Shift (Off ( ) / On ( ))


――Horizontal, Vertical and Time are enabled only when Pixel Shift is set to On.

•• Horizontal: Sets how many pixels the screen moves horizontally.


•• Vertical: Sets how many pixels the screen moves vertically.
•• Time: Set the time interval for performing the horizontal or vertical movement, respectively.

Available Pixel Shift Settings and Optimum Settings.


Available Settings Optimum Settings
Horizontal (pixels) 0~4 4

Vertical (pixels) 0~4 4

Time (minute) 1 minute ~ 4 minutes 4 minutes

――The Pixel Shift value may differ depending on the product size (inches) and mode.
――Displaying a still image or a 4:3 output for an extended period of time may cause image retention. This is not a
defect in the product.

95
Timer
Screen Burn Protection You can set the timer for Screen Burn Protection.
Pixel Shift The Screen Burn Protection feature stops automatically after a specified period of time.

Timer Timer
Immediate Display Off Off
Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).
Interval: Display the image retention-preventive pattern set in Mode for a specified period of time (from Start Time
to End Time).
–– The displayed image may differ depending on the model. ――Mode, Period, Time, Start Time and End Time are enabled only when Timer is set to Repeat or Interval.

•• Mode: Select a screen protective pattern to display.


–– Pixel: Pixels on the screen alternate black continuously.
–– Rolling Bar: A vertical bar moves left to right.
–– Fading Screen: The entire screen becomes brighter, then darker.
――The Rolling Bar and Fading Screen patterns appear only once regardless of the specified repeat period or
time.
•• Period: Specify the time interval to activate the Screen Burn Protection function.
――The option is enabled when Repeat is selected for Timer.

•• Time: Specify the duration to keep the Screen Burn Protection function on.
――Enabled when Timer is set to Repeat and Mode is set to Pixel.

•• Start Time: Set the start time to activate the screen protection function.
――The option is enabled when Interval is selected for Timer.

•• End Time: Set the end time to deactivate the screen protection function.
――The option is enabled when Interval is selected for Timer.

96
Immediate Display
Screen Burn Protection Select the screen saver you want to display immediately.
Pixel Shift •• Off / Pixel / Rolling Bar / Fading Screen

Timer

Immediate Display Off

–– The displayed image may differ depending on the model.

97
Message Display Source Info
Select whether to display the source OSD when the input source changes.
MENU m → OnScreen Display → Message Display → ENTER E •• Off / On

Message Display No Signal Message


Select whether to display the no-signal OSD when no signal is detected.
Source Info On
•• Off / On
No Signal Message On

MDC Message On MDC Message


Select whether to display the MDC OSD when the product is controlled by the MDC.
Download Status Message Off
•• Off / On

–– The displayed image may differ depending on the model.


Download Status Message
Select to display the status when downloading content from a server or other device.
•• Off / On

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Language Set the menu language.
――A change to the language setting will only be applied to the onscreen menu display. It will not be applied to
other functions on your PC.
MENU m → OnScreen Display → Language → ENTER E

OnScreen Display
Language English

–– The displayed image may differ depending on the model.

Reset OnScreen Display This option returns the current settings under OnScreen Display to the default factory settings.

MENU m → OnScreen Display → Reset OnScreen Display → ENTER E

OnScreen Display
Reset OnScreen Display

–– The displayed image may differ depending on the model.

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Chapter 08
Sound Adjustment
Configure the sound (Sound) settings for the product.

Sound Mode You can select a sound mode to suit your personal preferences.
•• Standard: Selects the normal sound mode.
•• Music: Emphasizes music over voices.
MENU m → Sound → Sound Mode → ENTER E
•• Movie: Provides the best sound for movies.
•• Clear Voice: Emphasizes voices over other sounds.
Sound •• Amplify: Increase the intensity of high-frequency sound to allow a better listening experience for the hearing
impaired.
Sound Mode Standard ――If Sound Output is set to External and Receiver (HDMI), Sound Mode is disabled.

Balance

Equalizer

HDMI Sound AV(HDMI)

Sound on Video Call Current Source

Sound Output Internal

Auto Volume

–– The displayed image may differ depending on the model.

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Balance HDMI Sound
MENU m → Sound → Balance → ENTER E MENU m → Sound → HDMI Sound → ENTER E
Adjust speaker volume levels for sound balance optimization. Select whether to hear from AV(HDMI) or PC(DVI).
•• Balance L/R: Adjusts the balance between the right and left speaker. •• AV(HDMI) / PC(DVI)
•• Reset: Resets the balance to its default settings. ――HDMI Sound is only available on the DBJ, QBH, QMH models.
――If Sound Output is set to External and Receiver (HDMI), Balance is disabled. ――HDMI Sound is not available when the input source is set to TV.

Equalizer Sound on Video Call


MENU m → Sound → Equalizer → ENTER E MENU m → Sound → Sound on Video Call → ENTER E
Adjust the equalizer to customize the volume and pitch, and enhance the richness of the sound Select sound output to listen to during a video call.
output. •• Current Source / Video Call
•• 100 Hz / 200 Hz / 500 Hz / 1 kHz / 2 kHz / 5 kHz / 10 kHz (Bandwidth Adjustment): Adjusts ――Sound on Video Call is only available on the DBJ, QBH, QMH models.
the level of specific bandwidth frequencies.
•• Reset: Resets the equalizer to its default settings.
――Available only when Sound Mode is set to Standard.
――If Sound Output is set to External and Receiver (HDMI), Equalizer is disabled.

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Sound Output Auto Volume
MENU m → Sound → Sound Output → ENTER E MENU m → Sound → Auto Volume → ENTER E
Select speakers for sound output. The volume can vary depending on the channel.
•• Internal / External / Receiver (HDMI) Automatically equalize the volume level when switching to another channel.
――When you set Sound Output to External and Receiver (HDMI), the products speakers are •• Off ( ) / On ( )
turned off. ――To use the volume control of a connected source device, set Auto Volume to Off.
You will hear sound through the external speakers only. When the Sound Output is set to ――If Sound Output is set to External and Receiver (HDMI), Auto Volume is disabled.
Internal, both the product speakers and the external speakers are on. You will hear sound
through both.
――If there is no video signal, both the products speakers and the external speakers will be
mute.
Reset Sound
MENU m → Sound → Reset Sound → ENTER E
The displayed image may differ depending on the model. Reset all sound settings to the factory
defaults.

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Chapter 09
Broadcasting
Configure the Broadcasting settings for the product.
TV is only available on the DBJ models.

Auto Program This feature automatically searches and saves all received channels.
Follow the onscreen instruction to auto program.

MENU m → Broadcasting → Auto Program → ENTER E Cancelling Auto Program


1 Press the Stop button.
Broadcasting
Auto Program
2 A Do you want to stop scanning? message appears.

Program Rating Lock Settings Off 3 Press the Yes button.

Audio Options

–– The displayed image may differ depending on the model.

–– Available in TV mode only.

103
Program Rating Lock Settings Configure Program Rating Lock setting.
――Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
MENU m → Broadcasting → Program Rating Lock Settings → ENTER E

Program Rating Lock


Broadcasting You can customize the programs you wish to block, based on their ratings.

Program Rating Lock Settings •• Off ( ) / On ( )


――TV Rating, Movie Rating (MPAA), Canadian English Rating, Canadian French Rating and Downloadable U.S.
Rating are enabled only when Program Rating Lock is set to On.
•• TV Rating: Block programs based on their TV rating.
–– The displayed image may differ depending on the model. TV-Y: Young children / TV-Y7: Children 7 and over / TV-G: General audience / TV-PG: Parental guidance / TV-
–– Available in TV mode only.
14: Viewers 14 and over / TV-MA: Mature audience
All: Lock all TV ratings. / FV: Fantasy violence / V: Violence / S: Sexual situation / L: Adult Language / D:
Sexually Suggestive Dialog
――To block certain content, you select a lock, and press E (That is, you “click it”.). For example, click the lock
at the intersection of V and TV-MA, and you block all programs that are rated violent and for mature adults.
The locks are also assigned to related groups. For example, if you click TV-Y under All, then TV-Y7 will also
automatically be blocked. Similarly, if you click TV-G under All, then all the categories in the young adult
group will be blocked (TV-G, TV-PG, TV-14 and TV-MA). The sub-ratings (D, L, S, V) work similarly. So, if you
block the L sub-rating in TV-PG, then the L sub-ratings in TV-14 and TV-MA will automatically be blocked.
――To unblock a category, click the lock. To unblock all the categories in a row, click the lock under All.
――To watch a blocked program, you must enter the Security code when requested.

•• Movie Rating (MPAA): Block movies depending on their MPAA rating. The Motion Picture Association of
America has implemented a rating system that provides parents with information about which films are
appropriate for children.
G: General audience (no restrictions). / PG: Parental guidance suggested. / PG-13: Parents strongly cautioned.
/ R: Restricted. Children under 17 should be accompanied by an adult. / NC-17: No children under age 17. / X:
Adults only. / NR: Not rated.
――To block certain content, you select a lock, and press E (That is, you “click it”.). For example, click the X lock
and you block all X-rated movies. The rating categories are also grouped so that clicking one category blocks
all the categories a parent would block along with it. For example, if you block the PG-13 category, then R, NC-
17 and X will automatically be blocked also.

104
•• Canadian English Rating: Block programs based on their Canadian English rating. •• Downloadable U.S. Rating: Block programs based on their downloadable U.S. rating.
C: Programming intended for children under age 8. / C8+: Programming generally ――If information is not downloaded from the Broadcasting station, Downloadable U.S. Rating
considered acceptable for children 8 years and over to watch on their own. / G: General menu is deactivated.
programming, suitable for all audiences. / PG: Parental Guidance. / 14+: Programming ――Parental restriction information is automatically downloaded while you watch DTV
contains themes or content which may not be suitable for viewers under the age of 14. /
18+: Adult programming. channels. It may take several seconds.
――The Downloadable U.S. Rating menu is available for use after information is downloaded
――To block certain content, you select a lock, and press E (That is, you “click it”.). For
from the Broadcasting station. However, depending on the information from the
example, click the 18+ lock and you block all TV programs rated 18+. The rating categories
Broadcasting station, it may not be available for use.
are also grouped so that clicking one category blocks all the categories a parent would
――Parental restriction levels differ depending on the Broadcasting station. The default menu
block along with it. For example, if you block the G category, then PG, 14+ and 18+ will
automatically be blocked. name and Downloadable U.S. Rating change depending on the downloaded information.
――To unblock a category, click the lock. ――Even if you set the on-screen display to another language, the Downloadable U.S. Rating
menu will appear in English only.
•• Canadian French Rating: Block programs based on their Canadian French rating.
――Blocking one rating level will automatically block other categories that deal with more
G: General / 8 ans+: Programming generally considered acceptable for children 8 years and
over to watch on their own. / 13 ans+: Programming may not be suitable for children under sensitive material.
the age of 13. / 16 ans+: Programming is not suitable for children under the age of 16. / 18 ――The rating titles (For example: Humor Level..etc) and TV ratings (For example: DH, MH,
ans+: Programming restricted to adults. H..etc) may differ depending on the Broadcasting station.
――To block certain content, you select a lock, and press E (That is, you “click it”.). For
example, click the 18 ans+ lock and you block all TV programs rated 18 ans+. The rating
categories are also grouped so that clicking one category blocks all the categories a
parent would block along with it. For example, if you block the 18 ans+ category, then 13
ans+, 16 ans+ and 18 ans+ will automatically be blocked also.
――To unblock a category, click the lock.

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Audio Options Configure your preferred audio options for viewing broadcast content.

Preferred Language
MENU m → Broadcasting → Audio Options → ENTER E
(for digital broadcasts)
Select your preferred audio language. The default language is English.
Broadcasting ――You can only select a language from among the ones being broadcasted.

Audio Options
Multi-Track Sound
Configure the multi-track sound and language options.
–– The displayed image may differ depending on the model. •• Mono: Choose for channels that are Broadcasting in mono or if you are having difficulty receiving a stereo
signal.
–– Available in TV mode only.
•• Stereo: Choose for channels that are Broadcasting in stereo.
•• SAP: Choose to listen to the Separate Audio Program, which is usually a foreign-language translation.
――Depending on the program being broadcast, you can listen to Mono, Stereo or SAP.

106
Channel List Re-registering deleted channels
Register deleted channels again, if required. Deleted channels are grayed out and can only be
found in the list of all channels. The register function is enabled for deleted channels only.
CH LIST → Channel List
1 From the list of all channels, select deleted channels you want to register again.
Register or delete channels. Add favorite channels or rename analog channels.
Select a desired channel from Channel List to view the channel instantly. 2 After selecting channels, select Restore from the screen to re-register the channels.
Pressing the right cursor ( ) button on the remote control displays the All Channels, Favorites,
Antenna page.
――To navigate Channel List faster, press the channel buttons. The channel list changes page by Renaming channels
page. Change the names of analog channels to suit your preferences. A channel name can be up to five
――When watching TV, press CH LIST to display the Channel List page. characters long.
――Available in TV mode only. 1 Select the channel to rename from the screen. To cancel, select again.

Icons found in the channel list page 2 Select Rename Channel from the screen. You can change the name of the selected channel.

•• *: A channel set in the favorite list

All Channels

Edit Channel
Manage channels saved on your TV. Delete channels, re-register deleted channels or rename
analog channels.

Deleting/registering channels
Deleting channels
Delete channels, if required.

1 Select channels to delete from the screen. To cancel, select again.

2 After selecting channels, select Delete from the screen to delete the channels.

107
Favorites Viewing channels saved under a favorite channel list
――Favorite channel lists are only displayed if they have been created previously.

When changing the channel using the channel buttons, channels saved in favorite channel lists
Edit Favorites can only be accessed.

Creating a favorite channel list 1 Select Channel List from the Broadcasting menu. The channel list is displayed.

Set frequently viewed channels as favorite channels. Favorite channels are indicated by a
symbol in the Edit Channel or Channel List page. A maximum of five favorite channel lists are
2 Pressing the right cursor ( ) button on the remote control displays the Favorites page.

allowed. Create different favorite channel lists for each family member.
Adding multiple channels to a favorite channel list
3 Select a favorite channel list among Favorites 1 – Favorites 5.

Add multiple channels to a favorite channel list, if required.


4 Select channels from the selected favorite channel list.
1 When watching TV, press CH LIST to display the Channel List page. Select Edit Favorites
――Selecting Channel List while watching a favorite channel will display the updated favorite
from the sub-menu items.
channel list.

2 Select Change Favorites from the screen to switch to the desired favorite channel list. Editing favorite channel lists
Deleting channels from a favorite channel list
3 Select all channels to add to the selected favorite channel list. To cancel, select again.
Delete channels from a favorite channel list, if required.

4 Select the > (Add to Favorites) button from the screen. The selected channels are added to 1 Select Change Favorites from the screen to switch to the desired favorite channel list.
the favorite channel list.
2 Select channels to delete from the selected favorite channel list.

3 Select Remove from Favorites from the screen. The selected channels are deleted from the
favorite channel list.

108
Changing the order of channels in a favorite channel list
Antenna
Change the order of channels saved in a favorite channel list, if required.
Before your product can begin memorizing the available channels, you must specify the type of
1 Select Change Favorites from the screen to switch to the desired favorite channel list. signal source that is connected to the LED display.
•• Air / Cable
2 Select channels to rearrange from the selected favorite channel list.

3 Select Change order from the screen, and then change the order of the selected channels.
To apply the new order of the channels, press the E button.

Renaming a favorite channel list


Change the name of a favorite channel list, if required.

1 Select Change Favorites from the screen to switch to the desired favorite channel list.

2 Select channels to rearrange from the selected favorite channel list.

3 Select Rename Channel from the screen. A prompt box appears.

4 Change the favorite channel list using the prompt box. The name for a favorite channel list
can be up to 20 characters long.

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Chapter 10
Network

Network Status Open Network Settings


MENU m → Network → Network Status → ENTER E MENU m → Network → Open Network Settings → ENTER E
You can check the current network and Internet status. Configure network settings to use various smart hub features such as Internet search, content
sharing through a home network and feature updates.

Network Type
•• Wireless / Wired
――For the models (QB65H-N and QB75H-N) that do not support wireless connection, the
Network Settings menu appears.

110
Network Settings (Wired) •• Depending on how your network is configured, you may be able to attach your product to
your LAN by connecting the LAN port on the back of your product directly to a network
wall outlet using a LAN cable.
Connecting to a Wired Network See the diagram below. Note that the wall outlet is attached to a modem or router
elsewhere in your house.
There are three ways to attach your product to your LAN using cable.
•• You can attach your product to your LAN by connecting the LAN port on the back of your LAN
product to an external modem using a LAN cable. The LAN Port on the Wall
RJ45
See the diagram below.

LAN
The Modem Port on the Wall External Modem
(ADSL / VDSL) RJ45
LAN Cable

If you have a Dynamic Network, you should use an ADSL modem or router that supports
the Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP
automatically provide the IP address, subnet mask, gateway, and DNS values your product
Modem Cable LAN Cable
needs to access the Internet so you do not have to enter them manually. Most home networks
are Dynamic Networks.
•• You can attach your product to your LAN by connecting the LAN port on the back of your
product to an IP Sharer which is connected to an external modem. Use LAN cable for the Some networks require a Static IP address. If your network requires a Static IP address, you
connection. See the diagram below. must enter the IP address, subnet mask, gateway, and DNS values manually on your product
Cable Setup Screen when you set up the network connection. To get the IP address, subnet
mask, gateway, and DNS values, contact your Internet Service Provider (ISP).
LAN
The Modem Port on the Wall External Modem IP Sharer
If you have a Windows computer, you can also get these values through your computer.
(ADSL / VDSL) (having DHCP server) RJ45 ――You can use ADSL modems that support DHCP if your network requires a Static IP address.
――ADSL modems that support DHCP also let you use Static IP addresses.

Modem Cable LAN Cable LAN Cable

111
Set the network connection to use Internet services such as perform software upgrades. 2 In the pop-up menu that appears, click Status.

Automatic Open Network Settings (Wired) 3 On the dialog that appears, click the Support tab.

Connect to the network using a LAN cable.


Make sure a LAN cable is connected first.
4 On the Support Tab, click the Details button. The Network connection values are
displayed.
How to set up automatically
1 Set Network Type to Wired from the Open Network Settings page. How to set up manually
1 Set Network Type to Wired from the Open Network Settings page.
2 The network test screen appears and verifies the network connection.

When the connection has been verified, the “Success! Your device is connected to the 2 The network test screen appears and the verification process starts. Press Cancel. The
Internet. If you have any problems using online services, please contact your Internet verification process stops.
service provider.” message appears.
――If the connection process fails, check the LAN port connection. 3 Select IP Settings on network connection screen. The IP Settings screen appears.
――If the automatic process cannot find the network connection values or if you want to set the
connection manually, go to the next section, network setup. 4 Select the field at the top, press E, and then set IP Setting to Enter manually. Repeat the
entry process for each field in the IP Address.
Manual Open Network Settings (Wired)
――Setting IP Setting to Enter manually automatically changes DNS Setting to Enter
Offices may use static IP addresses.
manually.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway and
DNS server address. Enter these values manually. 5 When done, select OK at the bottom of the page, and then press E. The network test
screen appears and the verification process starts.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these steps. 6 When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
1 Right click the Network icon on the bottom right of the screen.
service provider.” message appears.

112
Network Settings (Wireless) Automatic Network Setup (Wireless)
――Models that do not support wireless connection: QB65H-N and QB75H-N Most wireless networks have an optional security system that requires devices that access the
network to transmit an encrypted security code called an Access or Security key. The Security
key is based on a Pass Phrase, typically a word or a series of letters and numbers of a specified
Connecting to a Wireless Network length you were asked to enter when you set up security for your wireless network. If you use
this method of setting up the network connection, and have a Security key for your wireless
network, you will have to enter the Pass Phrase during the the automatic or manual setup
Wireless IP sharer
process.
(router having DHCP server)

The LAN Port on the Wall How to set up automatically


1 Set Network Type to Wireless from the Open Network Settings page.

2 The Network function searches for available wireless networks. When done, it displays a

LAN Cable list of the available networks.

Samsung recommends using IEEE 802.11n. When you play video over a network connection, the
3 In the list of networks, press the ▲ or ▼ button to select a network, and then press the E
video may not play smoothly. button twice.
――Select a channel for the wireless IP sharer that is not currently being used. If the channel set
――If the desired wireless router does not appear, select Refresh to search again.
for the wireless IP sharer is currently being used by another device nearby, this will result in
interference and communication failure. ――If the router cannot be found after retrying, select the Stop button.
――Your product supports only the following wireless network security protocols. The Add Network button appears.
If you select the Pure High-throughput (Greenfield) 802.11n mode and the Encryption type is
set to WEP, TKIP or TKIP AES (WPS2Mixed) on your AP or wireless router, Samsung products
4 If the Enter the password for (AP Name). screen appears, go to step 5. If you select a

will not support a connection in compliance with new Wi-Fi certification specifications. wireless router that does not have security, go to step 7.
――If your wireless router supports WPS (Wi-Fi Protected Setup), you can connect to the
network via PBC (Push Button Configuration) or PIN (Personal Identification Number). WPS 5 If the router has security, enter the Enter the password for (AP Name). (Security key or
will automatically configure the SSID and WPA key in either mode. PIN).
――Connection Methods: You can setup the wireless network connection in three ways.
Auto Setup (Using the Auto Network Search function), Manual Setup, Use WPS

113
6 When done, use the right arrow button to move the cursor to Done, and then press E. How to set up manually
The network connection screen appears and the verification process starts.
1 Set Network Type to Wireless from the Open Network Settings page.
――A connection with the router is established, but the Internet cannot be accessed.
2 The Network function searches for available wireless networks. When done, it displays a
7 When the connection has been verified, the “Success! Your device is connected to the
list of the available networks.
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears. 3 In the list of networks, press the u or d button to select a network, and then press the
E button twice.

Manual Network Setup (Wireless) ――If the desired wireless router does not appear, select Refresh to search again.
Offices may use static IP addresses. ――If the router cannot be found after retrying, select the Stop button.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway and The Add Network button appears.
DNS server address. Enter these values manually.
4 If the Enter the password for (AP Name). screen appears, go to step 5. If you select a

Getting the Network Connection Values wireless router that does not have security, go to step 7.

To view the Network connection values on most Windows computers, follow these steps.
5 If the router has security, enter the Enter the password for (AP Name). (Security key or
1 Right click the Network icon on the bottom right of the screen. PIN).

2 In the pop-up menu that appears, click Status.


6 When done, use the right arrow button to move the cursor to Done, and then press E.
The network connection screen appears and the verification process starts.
3 On the dialog that appears, click the Support tab.

7 Select Cancel while network connections are being attempted. This will stop the
4 On the Support Tab, click the Details button. The Network connection values are
connection.
displayed.

8 Select IP Settings on network connection screen. The IP Settings screen appears.

9 Select the field at the top, press E, and then set IP Setting to Enter manually. Repeat the
entry process for each field in the IP Address.

――Setting IP Setting to Enter manually automatically changes DNS Setting to Enter


manually.

114
10 When done, select OK at the bottom of the page, and then press E. The network test
screen appears and the verification process starts.
IPv6
11 When the connection has been verified, the “Success! Your device is connected to the MENU m → Network → IPv6 → ENTER E

Internet. If you have any problems using online services, please contact your Internet Enable or disable IPv6.

service provider.” message appears. •• Off ( ) / On ( )

Use WPS
IPv6 Status
How to set up using Use WPS
MENU m → Network → IPv6 Status → ENTER E
If your router has a Use WPS button, follow these steps.
Check the status of your IPv6 Internet connection.
1 Set Network Type to Wireless from the Open Network Settings page.

2 Select Use WPS, press E, and then press E again.

3 Press the WPS or PBC button on your wireless router withine the next two minutes. Your
product automatically acquires all the network setting values it needs and connects to
your network.

4 The network connection screen appears, and network setup is done.

115
Server Network Settings Proxy Server
Set up your proxy server connection and related functions.
MENU m → Network → Server Network Settings → ENTER E Off / On
•• Address / Port / ID / Password
Connect to Server ――Address / Port / ID and Password are enabled only when Proxy Server is set to On.

To run Player connect to a network.


•• Server Address / TLS / Port
――If the TLS option is enabled, the server is configured to use https and data transfer is
encrypted.
Device Name
――Enter the server IP address and port number. Use 7001 as the port number. (If unable to
connect to the server using port number 7001, check with your server administrator to find MENU m → Network → Device Name → ENTER E
the correct port number and then change the port number.) Select or enter a device name.
This name can be shown on network remote controls over the network.
MagicInfo Mode •• [Signage] Display1 ~ 6 / User Input

Select the appropriate MagicInfo Mode depending on the environment where you are using the
product.
•• Lite / Premium

Server Access
Select a method to connect the server network.
•• Allow / Deny

FTP Mode
Specify the FTP operating mode.
•• Active / Passive

116
Chapter 11
System

Accessibility Voice Guide Settings

MENU m → System → Accessibility → ENTER E Voice Guide


Switch Voice Guide on or off. The language used for Voice Guide will be the same as the current menu language.
•• Off ( ) / On ( )
System ――Volume, Speed and Pitch are enabled only when Voice Guide is set to On.
Accessibility
Volume
Start Setup
Set the volume level for the Voice Guide.
Touch Control •• Loud / Medium / Soft

Time
Speed
Auto Source Switching Set the speed of the Voice Guide.
Power Control •• Very Fast / Fast / Normal / Slow / Very Slow

Eco Solution Pitch


Tune the pitch of the Voice Guide.
•• High / Medium / Low
–– The displayed image may differ depending on the model.

117
Caption Settings Digital Caption Options
Display the audio as text on the screen. (digital channels only)
――Caption Settings are only available with models that include a TV. Configure the Digital Caption Options settings.
Adjusts the each option. When done, select Close.
Caption ――The availability of captions depends on the program being Broadcasted.
――The Return to Default setting follows the standards set by the broadcaster.
Enable or disable closed Captions.
――You cannot set the Foreground Color and Background Color to the same color.
Captions will only appear when viewing programs that support captions.
――You cannot set both the Foreground Opacity and the Background Opacity to the same color.
•• Off ( ) / On ( )

Caption Mode High Contrast


Select your preferred Caption Mode. Captions will only appear when viewing programs that Set the background and font to high-contrast colors in Menu. Menu transparencies become
support captions. opaque when the option is selected.
――The availability of captions depends on the program being Broadcasted.
•• Off ( ) / On ( )
•• Default / CC1 ~ CC4 / Text1 ~ Text4: (analog channels only) The analog Caption function
operates in either analog product channel mode or when a signal is supplied from an
external device to the product. Enlarge
(Depending on the broadcasting signal, the analog Caption function may or may not work
Set whether to enlarge highlighted item in Menu.
with digital channels.)
•• Off ( ) / On ( )
•• Default / Service1 ~ Service6 / CC1 ~ CC4 / Text1 ~ Text4: (digital channels only) The
Digital Captions function works with digital channels.
――Service1 ~ Service6 may not be available in digital caption mode depending on the
broadcast.

118
Start Setup Go through the initial setup steps like you did the first time you used this product.
――Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
MENU m → System → Start Setup → ENTER E ――Change the PIN to keep your device secure.

System
Start Setup

–– The displayed image may differ depending on the model.

Touch Control Set the functions related to touch control.

Touch Control
MENU m → System → Touch Control → ENTER E
Prevent touch gestures from controlling your device.
•• Off / On
Touch Control
Touch Control Off Admin Menu Lock
Admin Menu Lock Off Set the Admin Menu Lock to display the administrator settings menu when you tap and hold the finger on the
screen.
•• Off / On
――Available only when Touch Control is set to On.
–– The displayed image may differ depending on the model.

119
Time You can configure Clock Set or DST. Configure various time-related settings.
――Press the INFO button if you want to view the current time.

MENU m → System → Time → ENTER E


Clock Set
Select Clock Set. Select Date or Time, and then press E.
Time Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow
buttons to move from one entry field to the next. Press E when done.
Clock Set
――You can set the Date and Time directly by pressing the number buttons on the remote control.
NTP Settings

DST Off Clock


Select your preferred method of setting the time.
Power On Delay 0
――Clock is only available on the DBJ models.

–– The displayed image may differ depending on the model. Clock Mode
Select your preferred method of setting the time.
•• Auto / Manual

Clock Set
Select Clock Set. Select Date or Time, and then press E.
Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow
buttons to move from one entry field to the next. Press E when done.
――You can set the Date and Time directly by pressing the number buttons on the remote control.
――Available only when Clock Mode is set to Manual.

120
NTP Settings
Time
Set up the server URL and time zone to use the network time.
Clock Set

NTP Settings DST


DST Off Switches the DST (Daylight Saving Time) function on or off.
QBH / QHH / QMH: Off / On
Power On Delay 0 DBJ: Off / Auto / Manual
•• Start Date: Set the start date of Daylight Saving Time.
•• End Date: Set the end date of Daylight Saving Time.
–– The displayed image may differ depending on the model.
•• Time Offset: Select the correct time offset your timezone.
――Start Date, End Date and Time Offset are enabled only when DST is set to On.

Power On Delay
When connecting multiple products, adjust the power-on time for each product to prevent power overload (within
the range 0–50 seconds).

121
Auto Source Switching Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the
display will automatically search the different video input sources for active video.

MENU m → System → Auto Source Switching → ENTER E Auto Source Switching


When the Auto Source Switching is On, the display video source will automatically be searched for active video.
Auto Source Switching The Primary Source selection will be activated, if the current video source is not recognized.

Auto Source Switching Off Secondary Source selection will become active, if no primary video source is available.
If both the primary and secondary input sources are not recognized, the display will perform two searches for an
Primary Source Recovery Off active source, each search checking the primary and then secondary source. If both searches fail, the display will
return to the first video source and display a message indicating that there is no signal.
Primary Source All

Secondary Source DisplayPort Primary Source Recovery


Select whether to restore the selected primary input source when a primary input source is connected.
――The Primary Source Recovery function is disabled if Primary Source is set to All.

–– The displayed image may differ depending on the model.


Primary Source
Specify Primary Source for the automatic input source.

Secondary Source
Specify Secondary Source for the automatic input source.
――The Secondary Source function is disabled if Primary Source is set to All.

122
Power Control Auto Power On
This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed.
MENU m → System → Power Control → ENTER E •• Off / On

Power Control PC Module Power


Auto Power On Off The PC module can be turned on/off separately from the LFD.
――PC Module Power is only available on the DBJ, QBH, QMH models.
PC Module Power
Synced Power-On
Max. Power Saving On
Set to Off to turn on the PC module without turning on the LFD.
Standby Control On •• Off / On

Network Standby Off


Synced Power-Off
Power Button Power On Only Set to Off to turn off the PC module without turning off the LFD.
•• Off / On

–– The displayed image may differ depending on the model. Max. Power Saving
Turns off the product to reduce power consumption after the PC has been left idle for a specified period of time.
•• Off / On
――Max. Power Saving is not available when the input source is set to TV.

123
Standby Control
Power Control
You can set the screen standby mode to be applied when an input signal is received.
Auto Power On Off ――Standby Control is not available when the input source is set to TV.

PC Module Power •• Auto


Power-saving mode will activate if no input signals are detected even though a source device is connected to
Max. Power Saving On the display.
The message No Signal will appear if no source device is connected.
Standby Control On
•• Off
Network Standby Off The message No Signal will appear if no input signals are detected.
――If No Signal is displayed although a source device is connected, check the cable connection.
Power Button Power On Only ――If No Signal Message is set to Off, the No Signal message does not appear.
If this is the case, set No Signal Message to On.
•• On
Power-saving mode will activate if no input signals are detected.
–– The displayed image may differ depending on the model.

Network Standby
This feature keeps the network power on when the product turns off.
•• Off / On

Power Button
The power button can be set to either turn on the power or turn on/off the power.
•• Power On Only: Set the power button to turn on the power.
•• Power On/Off: Set the power button to turn on/off the power.

124
Eco Solution Power Saving Mode
Reduce the power consumption by adjusting the screen brightness.
MENU m → System → Eco Solution → ENTER E •• Off / Low / Medium / High

Eco Solution Eco Sensor


Power Saving Mode Off To enhance your power savings, the picture settings will automatically adapt to the light in the room.

Eco Sensor On Eco Sensor


Screen Lamp Schedule Off Automatically optimizes signage screen brightness in response to the room lighting.
•• Off / On
No Signal Power Off 15 minutes ――If the screen contrast is not sufficient, set the Eco Sensor to Off. If the Eco Sensor is Off, it may not comply with
energy standards.
Auto Power Off Off (Recommended)
Minimum Backlight
Set the minimum brightness for the signage screen. This function only works if its value is lower than the value set
in the Picture menu's Backlight setting.
–– The displayed image may differ depending on the model.
――If Eco Sensor is On, the display brightness may change (become slightly darker or brighter) depending on the
surrounding light intensity.

125
Screen Lamp Schedule
Eco Solution
Power Saving Mode Off Screen Lamp Schedule
Eco Sensor On Enable or disable the lamp schedule.
•• Off / On
Screen Lamp Schedule Off

No Signal Power Off 15 minutes


Schedule1, Schedule2

Auto Power Off Off (Recommended) Time


The panel brightness will change to the brightness set in Lamp at a specified time.

Lamp
–– The displayed image may differ depending on the model.
Adjust the panel brightness. A value closer to 100 makes the panel brighter.
•• 0 ~ 100

No Signal Power Off


Save power by turning the device off when no signal is received from any source.
•• Off / 15 minutes / 30 minutes / 60 minutes
――This function does not operate if the display is in the standby mode.
――The product will automatically power off at a specified time. The time can be changed as required.

Auto Power Off


The product will automatically turn off if you don’t press a button on the remote or touch a button on product front
panel within select hours to prevent overheating.
•• Off (Recommended) / 4 hours / 6 hours / 8 hours

126
Temperature Control This function detects the internal temperature of the product. You can specify the temperature range that is
acceptable.
The default temperature is set to 77 °C.
MENU m → System → Temperature Control → ENTER E The recommended operating temperature for this product is 75 to 80 °C (based on an ambient temperature of 40
°C).
――The screen will become darker if the current temperature exceeds the specified temperature limit. If the
System temperature continues to rise, the product will power off to prevent overheating.

Temperature Control 77

–– The displayed image may differ depending on the model.

127
External Device Manager Manage external devices connected to your signage.
――External Device Manager is only available on the QBH, QHH, QMH models.

MENU m → System → External Device Manager → ENTER E


Keyboard Manager
Set up keyboards to use with your signage. You can add keyboards and configure their setting.
External Device Manager
Keyboard Manager Add Bluetooth Keyboard
Connect a Bluetooth keyboard to your signage.
Device Connect Manager
Keyboard Language
Set the language of your keyboard.
–– The displayed image may differ depending on the model.
Keyboard Type
Set the type of your keyboard.

Device Connect Manager


 Allow devices, like smartphones and tablets, on your network to share content with your signage.

Access Notification
Display a notification when a device is connected for the first time.
Turn off Access Notification to connect devices automatically.
•• Off / First Time Only / Always On

Device List
View and manage connected devices.

128
Play via Select the appropriate Play via mode depending on the environment where you are using the product.
The home screen may be different depending on the setting.
•• MagicInfo / URL Launcher
MENU m → System → Play via → ENTER E

System
Play via MagicInfo

–– The displayed image may differ depending on the model.

Change PIN The Change PIN screen will appear.


Choose any 4 digits for your PIN and enter it in Enter a new PIN.. Reenter the same 4 digits in Enter the PIN again..
The product has memorized your new PIN.
MENU m → System → Change PIN → ENTER E ――Default password: 0 - 0 - 0 - 0
――Change the PIN to keep your device secure.

System
Change PIN

–– The displayed image may differ depending on the model.

129
Security Safety Lock On
――Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".
MENU m → System → Security → ENTER E If you want to change the PIN number, use the Change PIN function.
――Change the PIN to keep your device secure.

Turn Safety Lock On on or off. Safety Lock On restricts the actions that can be carried out by the remote control. The
Security correct PIN must be entered to turn Safety Lock On off.
Safety Lock On
Power On Button
・ Power On Button On
Turn on this feature to enable the remote control's Power button to turn on the device while Safety Lock On is
enabled.
Button Lock Off
•• Off / On
USB Auto Play Lock Off

Mobile Connection Lock Off Button Lock


This menu can be used to lock the buttons on the product.
Remote Management Allow
Only the remote control can control the product if Button Lock is set to On.
Secured Protocol Off •• Off / On

USB Auto Play Lock


–– The displayed image may differ depending on the model.
Select whether to automatically play MagicInfo content saved on a connected USB device.
•• Off
Play MagicInfo content saved on the USB device automatically.
•• On
Do not play MagicInfo content saved on the USB device automatically.
――Connecting a USB device containing MagicInfo content displays "USB Auto Play Lock : On" for five seconds.

130
Mobile Connection Lock
Security
Restrict other devices on your network, such as smart phones and tablets, to share content with your signage.
Mobile Connection Lock Off •• Off / On

Remote Management Allow


Remote Management
Secured Protocol Off
You can Allow or Deny external commands to access your device via a network.
Network Port On •• Deny / Allow
――The changed setting remains even after the product is turned off and on using the Panel key or Power switch.
USB Port On

Secured Protocol
–– The displayed image may differ depending on the model. Secure the protocol between this device and other devices.
•• Off / On

Network Port
Block external network access. You can register networks on the server to allow access.
•• Off / On

USB Port
Block connection to external USB ports.
•• Off / On

131
General Smart Security
The security provided to protect your display device and connected storage devices against viruses includes.
MENU m → System → General → ENTER E
Scan
Inspect your display device and connected storage devices to check for viruses.
General
Smart Security Isolated List
Anynet+ (HDMI-CEC) This is the list of items that have been Isolated for containing viruses.

HDMI Hot Plug On


Anynet+ (HDMI-CEC)
Custom Logo Off Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your
Samsung product remote. The Anynet+ system can be used only with Samsung devices that have the Anynet+
Game Mode feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it.

Empty Storage •• Off ( ) / On ( )


――You can only control Anynet+ devices using the product remote control, not the buttons on the product.
Irregular Video Wall Off ――The product remote control may not work under certain conditions. If this occurs, reselect the Anynet+ device.
――Anynet+ works when the AV device supporting Anynet+ is in the standby or on status.
――Anynet+ supports up to 12 AV devices in total. Note that you can connect up to 3 devices of the same type.
–– The displayed image may differ depending on the model.

132
Troubleshooting for Anynet+

Problem Possible Solution


Anynet+ does not work. •• Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.
•• Check if the Anynet+ device power cord is properly connected.
•• Check the Anynet+ device’s Video/Audio/HDMI cable connections.
•• Check whether Anynet+ (HDMI-CEC) is set to On in the System menu.
•• Check whether the remote control is Anynet+ compatible.
•• Anynet+ doesn’t work in certain situations. (initial setup)
•• If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn your
product off and on again.
•• Check if the Anynet+ function of the Anynet device is set on.
I want to start Anynet+. •• Check if the Anynet+ device is properly connected to the product and check if the Anynet+ (HDMI-CEC) is set to On
in the System menu.
I want to exit Anynet+. •• Press the SOURCE button on the product remote control and select a non- Anynet+ device.
The message “Disconnecting •• You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.
Anynet+ device ...” appears on the •• Use the remote control after the product has completed Anynet+ configuration or has finished switching to
screen. Anynet+.
The Anynet+ device does not play. •• You cannot use the play function when initial setup is in progress.
The connected device is not •• Check whether or not the device supports Anynet+ functions.
displayed. •• Check whether or not the HDMI cable is properly connected.
•• Check whether Anynet+ (HDMI-CEC) is set to On in the System menu.
•• Search Anynet+ devices again.
•• Anynet+ requires an HDMI connection. Make sure the device is connected to your product with an HDMI cable.
•• Some HDMI cables may not support Anynet+ functions.
•• If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected,
please repeat the device scan.

133
HDMI Hot Plug
General
This feature is used to activate the time delay to turn on a DVI/HDMI source device.
Smart Security •• Off / On

Anynet+ (HDMI-CEC)
Custom Logo
HDMI Hot Plug On
You can download, select, and set the display time of a custom logo that appears when the product turns on.
Custom Logo Off •• Custom Logo
――You can select a custom logo (image/video) or turn off the custom logo display.
Game Mode
――You must download the custom logo from an external USB device to set the custom logo.
Empty Storage •• Logo Display Time
――If the type of custom logo is Image, you can set the Logo Display Time.
Irregular Video Wall Off
•• Download Logo File
――You can download a custom logo into the product from an external USB device.
――The file name of the custom logo you want to download must be saved as “samsung” in all small letters.
–– The displayed image may differ depending on the model.
――When there are multiple numbers of external USB connections, the product will attempt to download the
custom logo from the last device that has been connected to the product.

Custom logo file restrictions


•• For image type custom logo, only bitmap files (aRGB 32bpp format) are supported.
•• The resolution of the image type custom logo must be between a minimum of 64x64 and the maximum
screen resolution. (Horizontal/Vertical values of the resolution must be multiples of 4.)
•• For video type custom logo, only TS Stream types are supported.
•• The maximum supported video file is 150 MB. The recommended length of a video file is 20 seconds or less.

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Game Mode
General
When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming
Smart Security experience by selecting game mode.
•• Off ( ) / On ( )
Anynet+ (HDMI-CEC) ――Precautions and limitations for Game Mode
HDMI Hot Plug On To disconnect the game console and connect another external device, set Game Mode to Off in the setup menu.
――Game Mode is not available when the input source is set to TV.
Custom Logo Off

Game Mode Empty Storage


Empty Storage Delete files to make space for new content. Recently played files will not be deleted.

Irregular Video Wall Off


Irregular Video Wall
Equalize the luminance of the irregular video wall with both landscape and portrait orientation.
–– The displayed image may differ depending on the model. •• Off / On
――Irregular Video Wall is only available on the QHH models.

135
Reset System This option returns the current settings under system to the default factory settings.

MENU m → System → Reset System → ENTER E

System
Reset System

–– The displayed image may differ depending on the model.

136
Chapter 12
Support

Software Update Contact Samsung


MENU m → Support → Software Update → ENTER E MENU m → Support → Contact Samsung → ENTER E
The Software Update menu lets you upgrade your product software to the latest version. View this information when your product does not work properly or when you want to upgrade
――Be careful not to turn off the power until the upgrade is complete. The product will turn off the software.
and on automatically after completing the software upgrade. You can find information regarding our call centers and how to download products and
――When you upgrade software, all video and audio settings you have made will return to their software.
default settings. We advise you to write down your settings so that you can easily reset them ――Contact Samsung and find the product Model Code and Software Version.
after the upgrade.

Update Now
Update the software to the latest version.
Reset All
――Current version: This is the software version already installed in the product.
MENU m → Support → Reset All → ENTER E
This option returns all the current settings for a display to the default factory settings.
Auto Update
This feature automatically updates the product when not in use.
•• Off ( ) / On ( )

137
Chapter 13
Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Center


–– Before calling Samsung Customer
Service Center, test your product
as follows. If the problem persists, Testing the Product
contact Samsung Customer Service
Center. Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.

1 Power off both the PC and product.

2 Disconnect all the cables from the product.

–– If the screen remains blank, check


the PC system, video controller and
3 Power on the product.

cable.
4 If No Signal is displayed, the product is operating normally.

Checking the Resolution and Frequency


Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected
(refer to Supported Resolutions).

138
Check the followings.
Installation issue (PC mode)

The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is
secure.

Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
an HDMI or HDMI-DVI cable is connected to the product
and PC. Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem,
adjust the screen size in the HDMI or DVI settings for the graphics card.

If the graphics card settings menu does not have an option to adjust the screen size, update
the graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to
adjust the screen settings.)

Screen issue

The power LED is off. The screen will not switch on. Make sure that the power cord is connected.

No Signal is displayed on the screen. Check that the product is connected correctly with a cable.

Check that the device connected to the product is powered on.

Depending on the type of external device, the screen may not display properly. In this case,
connect it with the HDMI Hot Plug function turned On.

Not Optimum Mode is displayed. This message is displayed when a signal from the graphics card exceeds the product's
maximum resolution and frequency.

Refer to the Standard Signal Mode Table and set the maximum resolution and frequency
according to the product specifications.

The images on the screen look distorted. Check the cable connection to the product.

139
Screen issue

The screen is not clear. The screen is blurry. Set the resolution and frequency to the recommended level.

The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range
compatible with the product. Then, change the screen settings if required by referring to the
There are shadows or ghost images left on the screen. Additional Information on the product menu and the Standard Signal Mode Table.

The screen is too bright. The screen is too dark. Adjust Brightness and Contrast.

Screen color is inconsistent. Go to Picture and adjust the Color Space Settings settings.

White does not really look white. Go to Picture and adjust the White Balance settings.

There is no image on the screen and the power LED blinks The product is in power-saving mode.
every 0.5 to 1 second.
Press any key on the keyboard or move the mouse to return to the previous screen.

The product will turn off automatically. If a PC is connected to the product, check the power status of the PC.

Make sure the power cable is connected properly to the product and power outlet.

If the signal from a connected device is not detected, the product automatically turns off
after 10 to 15 minutes.

Picture quality of the product is different from the dealer Use an HDMI cable to obtain high-definition (HD) picture quality.
shop where it was purchased.

The screen display does not look normal. Encoded video content may cause the display to appear corrupted in scenes featuring fast
moving objects such as in a sports event or action video.

Low signal level or low picture quality may cause the display to appear corrupted. This does
not mean the product is defective.

A cell phone within a distance of one-meter radius may cause static on analog and digital
products.

140
Screen issue

The brightness and color do not look normal. Go to Picture and adjust the screen settings such as Picture Mode, Color, Brightness and
Sharpness.

Go to System and adjust the Eco Solution settings.

Reset the screen settings to the default settings.

Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor.
Contact a Samsung Service Center to resolve the issue.

The display looks unstable and then freezes. The screen may freeze when a resolution other than the recommended resolution is used or
if the signal is not stable. To resolve the issue, change the PC resolution to the recommended
resolution.

The screen cannot be displayed in full screen. A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.

A video with an aspect ratio different from the product can cause black bars at the top and
bottom of the screen.

Change the screen size setting to full screen on the product or source device.

Sound issue
There is no sound. Check the connection of the audio cable or adjust the volume.

Check the volume.

The volume is too low. Adjust the volume.

If the volume is still low after turning it up to the maximum level, adjust the volume on your
PC sound card or software program.

141
Sound issue
Video is available but there is no sound. If an HDMI cable is connected, check the audio output settings on the PC.

Go to Sound and change Sound Output to Internal.

If a source device is used


•• Make sure the audio cable is properly connected to the audio input port on the product.
•• Check the audio output settings for the source device.
(For example, if an HDMI cable is connected to the monitor, the audio setting for the
cable box may need to be changed to HDMI.)

If a DVI-HDMI cable is used, a separate audio cable is required.

If the product has a headphone port, make sure nothing is connected to it.

Reconnect the power cable to the device and then reboot the device.

There is static coming from the speakers. Check the cable connection. Make sure a video cable is not connected to an audio input port.

Check the signal strength after connecting a cable.

Low signal level can cause corrupted sound.

142
Remote control issue
The remote control does not work. Make sure that the batteries are correctly in place (+/-).

Check if the batteries are flat.

Check for power failure.

Make sure that the power cord is connected.

Check for any special lighting or neon signs switched on in the vicinity.

Source device issue


A beeping sound is heard when my PC is booting. If a beeping sound is heard when your PC is booting, have your PC serviced.

Other issue
The PIP menu is not available. The menu is enabled or disabled depending on the Source mode.

The product smells like plastic. The plastic smell is normal and disappears over time.

The monitor appears tilted. Remove and then attach the stand again to the product.

Audio or video cuts out intermittently. Check the cable connection and connect it again if required.

Using a very hard or thick cable may corrupt audio and video files.
Make sure cables are flexible enough to ensure durability. When mounting the product onto a
wall, it is recommended to use right-angle cables.

Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective.

When I try to change the PC resolution, a message "The The message "The defined resolution is not currently supported." appears if the input source
defined resolution is not currently supported." appears. resolution exceeds the maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.

143
Other issue
There is no sound from the speakers in HDMI mode when a DVI cables do not transmit sound data.
DVI-HDMI cable is connected. Make sure to connect the audio cable to the correct input jack to enable audio.

HDMI Black Level is not functioning properly on an HDMI This function is available only when a source device, such as a DVD player and STB, is
device with YCbCr output. connected to the product via an HDMI (RGB signal) cable.

There is no sound in HDMI mode. Displayed picture colors may not look normal. Video or sound may not be available. This can
occur if a source device that only supports an older version of the HDMI standard is connected
to the product.
If these issues occur, connect an audio cable along with the HDMI cable.

Some PC graphics cards may not automatically recognize HDMI signals that do not include
sound. In this case, manually select a sound input.
Sound input Screen mode
DVI PC Audio In (Stereo ports) PC settings

HDMI-CEC does not work. To use several external devices compatible with the HDMI-CEC feature that are connected to
the HDMI IN ports on the product, turn off the HDMI-CEC features on all the external devices.
External devices include Blu-ray and DVD players.
Operating an external device when its HDMI-CEC feature is enabled may automatically stop
other external devices.
To change HDMI-CEC settings, refer to the device user guide or contact the device
manufacturer for assistance.

In power-saving mode, when the input source is Go to System → Power Control and set Max. Power Saving to Off. Alternatively, configure the
DisplayPort, PC display settings cannot be saved. PC display output settings again. Ensure the set is turned on.

When booting the PC with the input source set to Boot the PC when the set is turned on or when the input source is not DisplayPort.
DisplayPort, the BIOS and booting screens do not appear.

144
Q&A
Question Answer
How can I change the frequency? Set the frequency on your graphics card.
•• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust
resolution → Advanced Settings → Monitor and adjust the frequency in Monitor Settings.
•• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display
–– Refer to the user manual for your → Adjust resolution → Advanced Settings → Monitor and adjust the frequency in Monitor
PC or graphics card for further Settings.
instructions on adjustment. •• Windows 10: Go to Settings → System → Display → Advanced display settings → Display
adapter properties → Monitor, and adjust Screen refresh rate under Monitor settings.

How can I change the resolution? •• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust
Resolution and adjust the resolution.
•• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display
→ Adjust Resolution and adjust the resolution.
•• Windows 10: Go to Settings → System → Display → Advanced display settings, and adjust
the resolution.

How do I set powersaving mode? •• Windows 7: Set power-saving mode in Control Panel → Appearance and Personalization
→ Personalize → Screen Saver Settings or BIOS SETUP on the PC.
•• Windows 8: Set power-saving mode in Settings → Control Panel → Appearance and
Personalization → Personalize → Screen Saver Settings or BIOS SETUP on the PC.
•• Windows 10: Set power-saving mode in Settings → Personalization → Lock screen →
Screen timeout settings → Power & sleep or BIOS SETUP on the PC.

145
Chapter 14
Specifications

General

Model Name DB43J DB49J QM49H


Panel Size 43 CLASS (42.5 inches / 107.9 cm) 49 CLASS (48.5 inches / 123.2 cm) 49 CLASS (48.5 inches / 123.2 cm)

Display area 940.89 mm (H) x 529.25 mm (V) 1073.779 mm (H) x 604.00 mm (V) 1073.78 mm (H) x 604.00 mm (V)
37.0 inches (H) x 20.8 inches (V) 42.3 inches (H) x 23.8 inches (V) 42.3 inches (H) x 23.8 inches (V)

Model Name QH55H / QM55H QB65H / QH65H / QM65H / QB65H-N QB75H / QB75H-N
Panel Size 55 CLASS (54.6 inches / 138.7 cm) 65 CLASS (64.5 inches / 163.8 cm) 75 CLASS (74.5 inches / 189.3 cm)

Display area 1209.60 mm (H) x 680.40 mm (V) 1428.48 mm (H) x 803.52 mm (V) 1650.24 mm (H) x 928.26 mm (V)
47.6 inches (H) x 26.8 inches (V) 56.2 inches (H) x 31.6 inches (V) 65.0 inches (H) x 36.5 inches (V)

Power Supply AC100-240V~ 50/60Hz


Refer to the label at the back of the product as the standard voltage can vary in different countries.

Environmental Operating Temperature : 32 °F – 104 °F (0 °C – 40 °C)


considerations * For installing the housing, keep the internal temperature at 40 °C or below.
Humidity : 10% – 80%, non-condensing

Storage Temperature : -4 °F – 113 °F (-20 °C – 45 °C)


Humidity : 5% – 95%, non-condensing

146
――Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system
optimizes the monitor settings. Monitor installation takes place automatically. However, you can customize the installation settings if desired.
――Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does
not affect product performance.
――This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate
measures.
――For detailed device specifications, visit the Samsung Electronics website.

(USA only)
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website: www.samsung.com/recycling or call, 1‐800‐SAMSUNG

147
Preset Timing Modes
――This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a
resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution
specified for your product.
――Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product. If the LCD product does not support 85Hz, change the
vertical frequency to 60Hz using the CDT product before you exchange it with the LCD product.

Model Name DB43J / DB49J QB65H / QB75H / QH55H / QH65H


–– Horizontal Frequency
QM49H / QM55H / QM65H /
The time required to scan a single
line from the left to the right side of QB65H-N / QB75H-N
the screen is called a horizontal cycle.
The reciprocal number of a horizontal Synchronization Horizontal Frequency 30 – 81 kHz 30 - 81 kHz, 30 - 134 kHz (DisplayPort), 30 - 90 kHz (HDMI)
cycle is called horizontal frequency.
Horizontal frequency is measured in Vertical Frequency 48 – 75 Hz 48 - 75 Hz, 56 - 75 Hz (DisplayPort), 24 - 75 Hz (HDMI)
kHz.
Resolution DVI(Digital Visual Interface) Compliant Digital RGB -
–– Vertical Frequency
The product displays a single image
multiple times per second (like a Optimum resolution 1920 x 1080 @ 60 Hz 1920 x 1080 @ 60 Hz, 3840 x 2160 @ 60 Hz
fluorescent light) to display what
the viewer sees. The rate of a single Maximum resolution 1920 x 1080 @ 60 Hz 1920 x 1080 @ 60 Hz, 3840 x 2160 @ 60 Hz
image being displayed repeatedly per
second is called vertical frequency The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal
or refresh rate. Vertical frequency is transmitted from the PC does not belong to the standard signal modes, the screen may be blank with the power LED on. In such a case, change the settings
measured in Hz. according to the following table by referring to the graphics card user manual.

148
QB65H / QB75H / QB65H-N / QB75H-N / QH55H / QH65H / QM49H / QM55H / QM65H

Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity


(kHz) (Hz) (MHz) (H/V)
IBM, 640 x 480 31.469 59.940 25.175 -/-

IBM, 720 x 400 31.469 70.087 28.322 -/+

MAC, 640 x 480 35.000 66.667 30.240 -/-

MAC, 832 x 624 49.726 74.551 57.284 -/-

MAC, 1152 x 870 68.681 75.062 100.000 -/-

VESA, 640 x 480 31.469 59.940 25.175 -/-

VESA, 640 x 480 37.861 72.809 31.500 -/-

VESA, 640 x 480 37.500 75.000 31.500 -/-

VESA, 800 x 600 35.156 56.250 36.000 +/+

VESA, 800 x 600 37.879 60.317 40.000 +/+

VESA, 800 x 600 48.077 72.188 50.000 +/+

VESA, 800 x 600 46.875 75.000 49.500 +/+

VESA, 1024 x 768 48.363 60.004 65.000 -/-

VESA, 1024 x 768 56.476 70.069 75.000 -/-

VESA, 1024 x 768 60.023 75.029 78.750 +/+

VESA, 1152 x 864 67.500 75.000 108.000 +/+

VESA, 1280 x 720 45.000 60.000 74.250 +/+

VESA, 1280 x 800 49.702 59.810 83.500 -/+

VESA, 1280 x 1024 63.981 60.020 108.000 +/+

149
Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity
(kHz) (Hz) (MHz) (H/V)
VESA, 1280 x 1024 79.976 75.025 135.000 +/+

VESA, 1366 x 768 47.712 59.790 85.500 +/+

VESA, 1440 x 900 55.935 59.887 106.500 -/+

VESA, 1600 x 900 60.000 60.000 108.000 +/+

VESA, 1680 x 1050 65.290 59.954 146.250 -/+

VESA, 1920 x 1080 67.500 60.000 148.500 +/+

VESA, 2560 x 1440 88.787 59.951 241.500 +/-

VESA, 3840 x 2160 133.313 59.997 533.250 +/-

CEA, 3840 x 2160 133.313 59.997 533.250 +/-

CEA, 3840 x 2160 67.500 30.000 297.000 -/-

CEA, 3840 x 2160 135.000 60.000 594.000 -/-

150
DB43J / DB49J

Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity


(kHz) (Hz) (MHz) (H/V)
IBM, 720 x 400 31.469 70.087 28.322 -/+

MAC, 640 x 480 35.000 66.667 30.240 -/-

MAC, 832 x 624 49.726 74.551 57.284 -/-

MAC, 1152 x 870 68.681 75.062 100.000 -/-

VESA, 640 x 480 31.469 59.940 25.175 -/-

VESA, 640 x 480 37.861 72.809 31.500 -/-

VESA, 640 x 480 37.500 75.000 31.500 -/-

VESA, 800 x 600 35.156 56.250 36.000 +/+

VESA, 800 x 600 37.879 60.317 40.000 +/+

VESA, 800 x 600 48.077 72.188 50.000 +/+

VESA, 800 x 600 46.875 75.000 49.500 +/+

VESA, 1024 x 768 48.363 60.004 65.000 -/-

VESA, 1024 x 768 56.476 70.069 75.000 -/-

VESA, 1024 x 768 60.023 75.029 78.750 +/+

VESA, 1152 x 864 67.500 75.000 108.000 +/+

VESA, 1280 x 720 45.000 60.000 74.250 +/+

VESA, 1280 x 800 49.702 59.810 83.500 -/+

VESA, 1280 x 1024 63.981 60.020 108.000 +/+

VESA, 1280 x 1024 79.976 75.025 135.000 +/+

151
Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity
(kHz) (Hz) (MHz) (H/V)
VESA, 1366 x 768 47.712 59.790 85.500 +/+

VESA, 1440 x 900 55.935 59.887 106.500 -/+

VESA, 1600 x 900 RB 60.000 60.000 108.000 +/+

VESA, 1680 x 1050 65.290 59.954 146.250 -/+

VESA, 1920 x 1080 67.500 60.000 148.500 +/+

152
Chapter 15
Appendix

Responsibility for the Pay Service (Cost to A Product damage caused by customer's fault
Customers) Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;

――When the service is requested, in spite of in warranty, we may charge you for a visit from a •• External impact or drop.

service technician in the following cases. •• Use of supplies or separately sold product unspecified by Samsung.
•• Repair from a person besides an engineer of outsourcing service company or partner of
Samsung Electronics Co., Ltd.
Not a product defect •• Remodeling or repairing the product by customer.
Cleaning of the product, Adjustment, Explanation, Re-installation and etc. •• Using it with incorrect voltage or non-authorized electrical connections.
•• If a service technician gives instructions on how to use product or simply adjusts options •• Not following the "cautions" in User Manual.
without disassembling product.
•• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal,
etc.) Others
•• If a product is reinstalled or devices are connected additionally after installing the •• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
purchased product for the first time.
•• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,
•• If a product is reinstalled to move to a different spot or to move to a different house. Vibrator, Lamp, Filter, Ribbon, etc.)
•• If customer requests instructions on how to use because of another company's product. ――If customer requests a service in case the product has no defect, service fee may be charged.
•• If customer requests instructions on how to use the network or another company's So please read User Manual first.
program.
•• If customer requests software installation and setup for the product.
•• If a service technician removes/cleans dusts or foreign materials inside of the product.
•• If customer requests an installation additionally after purchasing a product through
home-shopping or online.

153
Prevention of Afterimage Burn-in Recommended prevention practices
Viewing a fixed screen for an extended period of time may cause afterimage burn-ins or
smudges. Turn off the product when it is not used for a long time, activate the Power Saving
mode, or run a moving screen saver.
What is afterimage burn-in? •• Change the colors regularly.
Afterimage burn-in should not occur when the panel is operating normally. Normal operation Type 1 Type 2
refers to a continuously changing video pattern. If the panel displays a fixed pattern for an
extended period of time a slight voltage difference may occur between the electrodes in pixels
that control the liquid crystals. FLIGHT TIME FLIGHT TIME
Such a voltage difference between electrodes increases with time and makes the liquid crystals
thinner. When this occurs, a previous image can remain on the screen when the pattern changes.
SAMSUNG 20:30 SAMSUNG 20:30

This information is a guide to prevent afterimage burn-in. Viewing a fixed screen


SAMSUNG 21:10 SAMSUNG 21:10
for an extended period of time may cause afterimage burn-in. This problem is not
included in warranty. •• Avoid combinations of a text color and background color of contrasting brightness.
――Avoid using colors of contrasting brightness (black and white; gray).

FLIGHT : TIME FLIGHT : TIME


SAMSUNG : 20:30 SAMSUNG : 20:30

154
License

Manufactured under license from Dolby Laboratories.


Dolby, Dolby Audio, Pro Logic, and the double-D symbol are
trademarks of Dolby Laboratories.

THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED


The terms HDMI and HDMI High-Definition Multimedia Interface, and ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE
the HDMI Logo are trademarks or registered trademarks of HDMI FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC
Licensing LLC in the United States and other countries. CONTENT THAT IS NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED
BY THE OWNER OF THE PRODUCT.
THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT
CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED FROM
Open Source License Notice A THIRD PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE
In the case of using open source software, Open Source Licenses are available on the PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CONTENT.
product menu. Open Source License Notice is written only English. YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS
For information on the Open Source License Notice, contact the Samsung Customer Center DEEMED ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.
or send email to oss.request@samsung.com.

155
Terminology
480i / 480p / 720p / 1080i / Non-interlace Mode and Interlace Vertical Frequency____ The product Plug & Play____ Plug & Play is a DVD (Digital Versatile Disc)____
1080p____ Each of the scanning Mode____ Non-interlace mode displays a single image many times function that allows the automatic DVD refers to a CD-sized mass
rates above refers to the number of (progressive scan) displays a per second (like a fluorescent light exchange of information between storage disk where you can save
effective scanning lines that decides horizontal line from the top to the that flickers) to display an image for a monitor and PC to produce an multimedia (audio, video or game)
the screen resolution. The scanning bottom of a screen progressively. a viewer to see. The rate of a single optimum display environment. applications using MPEG-2 video
rate may be indicated in i (interlaced) Interlace mode displays the odd image being displayed repeatedly The product uses VESA DDC compression technology.
or p (progressive), depending on the number lines first and the even per second is called vertical (international standard) to execute
scanning method. number lines next. Non-interlace frequency or refresh rate. Vertical Plug & Play. HDMI (High Definition Multimedia
- Scanning mode is mainly used in monitors frequency is measured in Hz. Interface)____ It is an interface that
Scanning refers to a process of as it produces screen clarity and E.g. 60Hz refers to a single image Resolution____ Resolution is the can be connected to a digital audio
sending pixels that form an image interlace mode is mainly used in being displayed 60 times in one number of horizontal dots (pixels) source as well as a high-definition
progressively. A larger number of TVs. second. and vertical dots (pixels) that video source by using a single cable
pixels will deliver a clearer and more form a screen. It represents the without compression.
vivid picture. Dot Pitch____ The screen consist of Horizontal Frequency____ The level of display detail. A higher
- Progressive red, green and blue dots. A shorter time required to scan a single line resolution enables more data to Multiple Display Control (MDC)____
In progressive scan mode, all lines distance between the dots produces from the left to the right side of be displayed on the screen and is MDC (Multiple Display Control) is
of pixels are scanned one by one a higher resolution. Dot pitch refers the screen is called a horizontal useful to perform multiple tasks an application that allows multiple
(progressively) on the screen. to the distance between the shortest cycle. The reciprocal number of a simultaneously. display devices to be controlled
distance between dots of the same horizontal cycle is called horizontal E.g. A resolution of 1920 X 1080 simultaneously using a PC.
- Interlaced
color. Dot pitch is measured in frequency. Horizontal frequency is consists of 1,920 horizontal pixels Communication between a PC and
In interlaced scan mode, every
millimeters. measured in kHz. (horizontal resolution) and 1,080 monitor takes place using RS232C
other line of pixels is scanned from
vertical pixels (vertical resolution). (serial data transmission) and RJ45
top to bottom first and then the
remaining lines of pixels (that were Source____ Input source refers to (LAN) cables.
not scanned) are scanned. a video source device connected to
the product such as a camcorder or
video or DVD player.

156

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