SERVICIOS Y
OPERACIONES
FOLLETO GAI1-
240202501-AA2-
EV01
one of the short careers in Administration
Student: Cristian Alonso
Hernandez Serna.
Card Number:: 20405035
teacher: William Manrique
Antorveza..
Program: Servicios y operaciones
microfinancieras.
Development of efficient and effective
Portal de oferta educativa
SENA :: Sofia Plus
(senasofiaplus.edu.co)
MICROFINANCIERAS
(2405035)
DESCRIPCION OF THE PROGRAM
The career Technical Labor Technician in
Microfinance Services and Operations is
and Public Administration offered by
Servicio Nacional de Aprendizaje (National
Learning Service).
Financial consumer counseling is one
of the competencies to be developed.
Evaluation of financial applications.
Card recovery.
Use of environmental protection,
occupational health and safety
practices.
oral and written communication
processes. MICROFINANCE
Exercise of fundamental labor rights in
accordance with the political
constitution and international Portal de oferta educativa SENA
conventions. :: Sofia Plus
Interaction with ethical principles in a
productive and social context.
(senasofiaplus.edu.co)
 PROFILE OF
INCOME PROFILE
GRADUATION
Adequate academic level to
characterize the applicant according
Labor technician in microfinance
to the graduation profile: Basic
services and operations, will be able
Secondary School, grade 9 Academic
to provide information and advice
certification is required.
on products such as card collection,
Formal education for work and
placement and management,
human development is not required. INFORMATIVE VIDEO
financial services and financial
Legally defined minimum age: 16 (6) Introducción a los Servicios y
education, as well as support in the
years old. Operaciones Micro-financieras - YouTube
use of ICT.
Pass a test of aptitude, motivation,

(6) Microfinanzas - YouTube
interest and entry skills.
In public and private companies,
No legislation establishing income
the incoming student will be able
restrictions.
to demonstrate responsibility,
Attitudinal, motivational, or interest
teamwork, proactivity, quality in
aspects: commitment and
customer service, management of
responsibility with the tasks
information and communication
assigned in the company, ability to
technologies, as well as respect for
work in a team, proactive attitude
the environment and those who
towards regulatory or institutional
work in this system.
policy changes, motivation for
learning technology.