I.E.S. CANÓNIGO MANCHÓN . DPTO. INGLÉS. 1º CFGS ADMINISTRACIÓN Y FINANZAS. INTRODUCTORY UNIT.

1. A PERSONAL PROFILE.

NAME: Claudio
SURNAME: Minelli
AGE: 56
NATIONALITY: Italian, currently lives in Scotland
COMPANY: Wilcox Inc.
TYPE OF COMPANY: Leading export company.
Specializes in electrical goods.
HEAD OFFICE: 3, Green Rd., Glasgow
BRANCH OFFICES: Syngapore, Chicago.
JOB /POSITION: Recruitment Consultant.
DIVISION : Human Resources.
RESPONSABILITIES: Organizing training courses.
LANGUAGES: Italian, Portuguese and English.
MARITAL STATUS: Divorced, two children.
HOBBIES: Going trekking, playing basketball.

My name’s Claudio Minelli. I’m 56 years old. I’m Italian but I currently live in Scotland.
I work for Wilcox Inc., a leading export company which specializes in electrical goods. Its head
office is based in Glasgow but we have also branch offices in London and Chicago. I’m a
recruitment consultant in the Human Resources division. I’m in charge of organizing training
courses. I speak Italian, German and English. I’m divorced and have two children. In my free
time I like going trekking and playing basketball.

2. ASKING QUESTIONS.
PERSONAL INFORMATION QUESTIONS

(first) NAME: What's your name? (family) NAME / SURNAME: What's your surname?
AGE: How old are you?
NATIONALITY: Where are you from?
MARITAL STATUS: Are you single or married? Do you have any children?
LANGUAGES: What languages do you speak?
HOBBIES: What are you into? What do you do in your free time?

QUESTIONS ABOUT WORK

JOB: What do you do? / What business are you in?

COMPANY: Who do you work for? Which company are you with?

TYPE OF COMPANY: What do you specialize in?

OFFICES: Where are you based? Where’s your head office? Do you have any branch offices
abroad?

POSITION: What's your position in the company? What do you do exactly?

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I.E.S. CANÓNIGO MANCHÓN . DPTO. INGLÉS. 1º CFGS ADMINISTRACIÓN Y FINANZAS. INTRODUCTORY UNIT.

2.1. Choose the best word to fill each gap from the alternatives below.
work ‘m not play come travel
My name is Bruno and I (1) ………………from Portugal. I (2) ………………..for a marketing
company. I (3) ……………….to England every month on business. In my free time I (4)
……………. Tennis, but I (5)………………very good at it!

2.2. Fill in the blanks with a, an, in, for, from, of.
Tom Sheridan is .......... the computing business. He is ........... engineer and works ............
Microsoft, a computer company. He is ............. the Research Division. He is .…..
charge ......... supervising computer programmes. He is .......... Canada, but he works and lives
....... the U.S.A. He's married and has ......... little child. He likes fishing and diving.

2.3. Make questions for the following answers.

a. I’m from France. Where …………………………….……....?
b. I live in Portugal. Where ……………………………………..?
c. I’m an accountant. What …………………………………..….?
d. I work for Inditex. Which ……………………………………..?
e. I like sports and music. What ……………………………….…?
f. No, I’m single. ……………………………………………..?

2.4. Complete the second part of the conversation with an alternative below.
A. Hello. Nice to meet you. My name’s Cristina García.
B.
A. So, Petrus, do you work here in London?
B.
A. So, where are you from?
B.
A. I live in Spain.
B.
A. So, do you know Spain well?
B.
A. I work for SKL.
B.
A. We make mobile phones accessories. Which company do you work for?
B.
A. Really? Is that the electronics company?
B.
A. So, do you come to England often?
B.
A. No, this is my first time. Do you like it here?
B.

1. Yes, I do. There’s so much to do!

2. No, I don’t. I’m just here for the conference.
3. I come here three or four times a year. Do you?
4. Yes, it is. I work in the marketing department.
5. And what do you do exactly?
6. I’m from Poland. And you? Where are you from?
7. Really? I went there on business last month.
8. No, I don’t. I was too busy! Who do you work for?
9. Hi, nice to meet you, too. I’m Petrus Kozlak.
10. I work for Newtech.

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I.E.S. CANÓNIGO MANCHÓN . DPTO. INGLÉS. 1º CFGS ADMINISTRACIÓN Y FINANZAS. INTRODUCTORY UNIT.

3. SPELLING. THE ALPHABET.

To practice and learn the pronunciation of the letters (vowels and consonants) go to
https://www.englishclub.com/pronunciation/alphabet.htm l

http://ieltsliz.com/listening-practice-for-english-names/

A. VOWELS DICTATION:

B. CONSONANTS DICTATION:

C. LISTENING. People are putting each other’s names in their cell phones. Listen and finish the
spelling of each name.

1. M __ __ __ e 2. S __ __ - j __ 3. S ___ ___ ___ n

4. ___ a ___ ___ 5. P __ __ t __ __ 6. ___ ___ ___ ___ i___n

D. Listen to the rest of the conversations. Write the other person’s name in each conversation,
1. ___ ___ - t ___ ___ ___ 2. ___ ___ ___ ____ ___ ___ ___ 3. ___ ___ ___ ___ ___
4. ___ ___ ___ ___ ___ ___ ___ ___ 5. ___ ____ ___ ____ ___ 6. ___ ___ - ___ ___ ___ ___ ___ __

E. SPELLING PRACTICE. Listen and complete the missing words you hear .

1- The man’s surname is … (6 letters)

2- The name of the town is… (10 letters)
3- He lives in …. Street ( 6 letters)
4- The title of the book is … (2 words. 12- 4 letters)
5- Can you spell the word …? (12 letters)
6- They live in … (8 letters)
7- One of the most difficult words to spell is … (11 letters)
8- My e-mail address is … (4 letters.9 letters @ 8 letters.com)
9- Her first name … is a little difficult to spell. (9 letters)
10-He lives around the corner on … Street. (8 letters)
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I.E.S. CANÓNIGO MANCHÓN . DPTO. INGLÉS. 1º CFGS ADMINISTRACIÓN Y FINANZAS. INTRODUCTORY UNIT.

F. SPEAKING PRACTICE. SPELLING. USEFUL SENTENCES.

 Your first name / surname/ address is …., isn’t it? ( Tu nombre / apellido es …, ¿no?)
 Yes, that’s right. (Sí, eso es)
 No, actually is … (No, en realidad es …)
 Could you say that again, please? (¿Puede repetirlo, por favor?)
 How do you spell that? (¿Cómo se deletrea/ escribe?)
 Sorry, did you say …? (Perdón, ¿has dicho…?)
 Is that spelled ….? (¿Se deletrea / escribe …?)
 Is it with a … or with a …? (¿Es con ..o con ..?)
 So, that’s … (Entonces, es …)

For extra practice on spelling go to : http://www.englishoutlook.com/listening/spelling1.html

4. NUMBERS.
A. Listen and repeat these numbers.
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
20 30 40 50 60 70 80 90 100 101 102 200 1,000 10,000 100,000 1,000,000

B. NUMBER DICTATION.

C. Write in words the numbers from the dictation.

For more practice on numbers go to :

http://www.languageguide.org/english/numbers/
http://www.numbers.com
In the following number generator you can check how to say the numbers you type in:
http://www.ego4u.com/en/cram-up/vocabulary/numbers/generator
Now spell the numbers you are given and check if you got them right:
http://www.ego4u.com/en/cram-up/vocabulary/numbers/exercises?param=1000001&type=cardinal

D. PHONE NUMBERS

Each figure is said separately. 24 - two four

The figure '0' is usually called ‘oh’. 105 - one oh five ( you can also say ‘zero’)

Pause after groups of 3 or 4 figures (last group). 376 4705 - three seven six, four seven oh five

If two successive figures are the same, in British English you would usually use the word double (in
American English you would just say the figure twice)

376 4775 - BE: three seven six, four double seven five
376 4775 - AE: three seven six, four seven seven five
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I.E.S. CANÓNIGO MANCHÓN . DPTO. INGLÉS. 1º CFGS ADMINISTRACIÓN Y FINANZAS. INTRODUCTORY UNIT.

SPEAKING PRACTICE. PHONE NUMBERS. USEFUL EXPRESSIONS.

What’s your phone number?

Do you know what your country code is?

I don't know the code for Spain, but my area code is 91 and then my phone number is...

Can I have your phone number, please?

I'll give you my mobile number (Am.cellphone number), so you can reach me at any time.

Let me give you my work number

It's better I give you my home number, too.

5. SAYING AND UNDERSTANDING EMAIL ADDRESSES.

www : double u,double u,double u
@ : at . : dot
_ : underscore -: hyphen
/ : forward slash
martagilsantos: all one word
ky: lower case KY: in capital/block letters

Read aloud these email addresses:

mar_gzlz@gmail.com oqier-aieqep@hotmail.com
xlkjadaldkfa@yahoo.es MAQ8oey01@talkingpeople.net

6. LISTENING PRACTICE : UNDERSTANDING TELEPHONE NUMBERS AND

EMAIL ADDRESSES.
A. Customer service clerks are asking for personal information. Listen and write the telephone
numbers you hear.
1 home number: ______________________ work number:_____________________
2 cell number:________________________ home number:____________________
3 cell number:________________________ weekend number:__________________
5 home number:_______________________ work number:_____________________

B. Listen to the rest of the conversations. Fix the mistakes in these addresses.

1455 Wesbury Avenue _____________

349 Haig Street, Apartment 66 _______
70 Johnson Street, Apartment B _______
419 Castle Street, Apartment 140 _____

C. People are giving each other their e-mail addresses. Listen and finish writing these e-mail
addresses.

1 terrybrown@____________________
2 __________________@wow.com
3 ____________________@oneworld.com
4 rosa_______________@ ________________.com
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I.E.S. CANÓNIGO MANCHÓN . DPTO. INGLÉS. 1º CFGS ADMINISTRACIÓN Y FINANZAS. INTRODUCTORY UNIT.

D . Listen again. Are these statements true or false? Write T (true) or F (false).

1 Terry cheks her e-mail often. _________

2 Li-wei’s mother suggested his e-mail address. _____
3 Yumi’s sister uses e-mail a lot. _____
4 Rosa has her birthday in her e-mail address. _____

E. People are making telephone calls. What do they do? Listen and circle the correct answer.

1 Cindy a leaves a message b offers to call back later.

2 Tina a waits for Allison to come to the phone b offers to call back later
3 Jack a waits for Moe to come to the phone b leaves a message
4 Tim a leaves a message b offers to call back later.
5 Billy a waits for Hao-ming to come to the phone b offers to call back later.

F. Listen again. Are these statements true or false? Write T (true) or F (false).

1 Cindy’s number is 735-744-3339 ______

2 Allison will be home by six o’clock ______
3 Jack is in Moe’s English class. ______
4 Mei-ling already has Tim’s phone number. _____
5 Hao-ming and Billy live in the same apartment. _____

For extra practice on phone numbers

http://www.englishexercises.org/makeagame/viewgame.asp?id=9518

7. VOCABULARY AND FUNCTIONAL LANGUAGE.

A. HOW DO YOU SAY “EMPRESA” IN ENGLISH?

FIRM / COMPANY / BUSINESS / ENTERPRISE

B. DIFFERENT STAGES IN THE LIFE OF A COMPANY:

START UP : set a business / set up in business / establish a business

ONCE IT’S BEEN SET: be in business / run a business / do business

CLOSURE: go out of business (failure) / close down (final)

C. EVERYDAY EXPRESSIONS WITH “BUSINESS” (= affair, situation)

 Mind your own business! (¡Métete en tus asuntos!)

 That’s none of your business! (No es asunto tuyo)
 Business as usual. (Todo va como siempre / Seguiremos atendiéndoles)
 Business before pleasure . (primero, la obligación, después, la devoción)
 It’s a personal /private business. ( Es un tema privado)
 Let’s get down to business! (¡Vamos al grano!)
 I mean business. (Lo digo en serio)

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I.E.S. CANÓNIGO MANCHÓN . DPTO. INGLÉS. 1º CFGS ADMINISTRACIÓN Y FINANZAS. INTRODUCTORY UNIT.

D. TRANSLATE THESE SENTENCES

1. She works for a biotechnological company.

2. Starting up an enterprise of that kind requires a huge investment.

3. The firm has made excellent progress this year.

4. A large Japanese corporation has invested heavily in the project.

5. The company was set up in 1997.

6. His grandfather set up a small business in 1905.

7. The same family has run this successful company for thirty years.

8. Many local shoe firms are interested in doing business with Chinese companies,

9. Most small grocery shops have gone out of business since the arrival of the large
supermarket chains.

10. The factory was closed down due to increased production costs.

E. OTHER BASIC BUSINESS WORDS

Write one word in each circle. Choose from the words above . (See the example)

BUSINESS EXECUTIVE SALES PRICE PROFIT

CUSTOMER MARKET FINANCIAL PRODUCTS STAFF

Enter a new …. … support ... assets

A crowded… MARKET … problems … report
A …...study … position …liabilities

Best …
A high … (MA Well-trained …
A competitive… Polite and friendly …
A bargain… Recruit more …

Gross… …opportunities
Net… A successful …
…after tax Set up a …
Make a … Do… with

Financial…
Top quality… Top…
A wide range of … Middle…
Best selling… Junior…
Our latest … Senior…

A potential… …representative
A … complaint An increase in …
An unhappy… A fall in …
Deal with … …. Figures

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I.E.S. CANÓNIGO MANCHÓN . DPTO. INGLÉS. 1º CFGS ADMINISTRACIÓN Y FINANZAS. INTRODUCTORY UNIT.

F. WORDS AND EXPRESSIONS RELATED TO WORK.

What do you do?

To find out what someone's job is you say 'What do you do?' Here, Martin talks about his job:
'I work for a large European car maker. I work on car design. In fact, I run the design
department and I manage a team of designers: 20 people work under me. It's very
interesting.
One of my main responsibilities is to make sure that new model designs are finished on time.
I'm also in charge of designing budgets.
I deal with a lot of different people in the company. I'm responsible for co-ordination between
design and production: I work with other managers at our manufacturing plants.'
Note:
In charge of + noun
Responsible for verb-ing

Responsibiliy + infinitive or verb-ing : One of my responsibilities is to make sure / making sure that …

Word combinations with 'work'

If you work or have work, you have a job. But you don't say that someone has a work; My
boyfriend has a job. He is an accountant
Work is also the place where you do your job.
Here are some phrases with 'work':

Hi. I'm Frank. I work in a bank in New York City. I leave for work at 7.30 every
morning. I go to work by train and subway. I get to / arrive at work at about nine.
I'm usually at work till six. Luckily, I don't get ill very much so I'm not often off work.

The economy is in recession and more people are out of work than ever before.
The percentage of people in work has fallen to its lowest level for 30 years.

You don't say, for example, I’m at the work, or I’m going to the work

Types of job and types of work

You say that someone works full-time or part-time.
A permanent job does not finish after a fixed period; a temporary job finishes after a fixed
period. You talk about temporary work and permanent work.
A full-time job is for the whole of the normal working week; a part-time job is for less time than
that.

VOCABULARY EXERCISES.

1. Use a word from the box to complete each sentence.

charge responsability work deal responsible manage for

1. I ___work______ for KLM, the aircraft company.

2. I ___manage______ the manufacturing plant in Cambridge,
3. I am in ____charge_________of the production team.
4. About 120 people work __for / under______me.
5. Coordination between production and design is my ___responsability________.
6. I __deal _______with a lot of people in the company and with our customers.
7. I’m ___responsible_______for a budget of over €10 million.

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I.E.S. CANÓNIGO MANCHÓN . DPTO. INGLÉS. 1º CFGS ADMINISTRACIÓN Y FINANZAS. INTRODUCTORY UNIT.

2. Pierre is talking about his work. Correct what he says.

I work for a French supermarket company. (1) I work about in the development of new

supermarkets. (2) In fact, I running the development department and (3) I am manage

for a team looking at the possibilities in different countries. It's very interesting. (4) One

of my main responsabilities is to make sure that new supermarkets open on time. (5)

I'm also charged with in charge of financial reporting. (6) I deal with at a lot of different
organizations in

my work. (7) I'm responsible for of planning projects from start to finish. (8) I work closely

near our foreign partners, and so I travel a lot.

3. Complete the text with one of the prepositions below. There may be some blank
spaces.

AT IN (X2) TO(X2) OUT OF FOR OFF

Rebecca lives in London and works (1) …in/ on……. public relations. She leaves home (2) …
for / to…….. work at 7.30 am. She drives (3) ...to................ work. The traffic is often bad and
she worries about getting (4) .....to............ work late, but she usually arrives (5) .....at............
work at around nine. She finishes (6) …………..work quite late, at about eight. 'Luckily, I'm
never ill,' she says. 'I could never take the time (7) ....off.... work.' She loves what she does
and is glad to be (8) ...in........work. Some of her friends are not so lucky: they are (9) ...out
of.................work.
4. Write about each person’s type of job using words from the previous page and the
word in brackets. The first one has been done for you.

1. I'm Alicia. I work in a public library in the afternoons from two until six. (have / job)
I have a part-time job.= I work part-time
2. My husband works in an office from 9 am to 5.30 pm. (he / work)
He works full-time
3. Our daughter works in a bank from eight till five every day. (she / work)
She works full-time = she has a full-time job
4. David and I work in a café from 8 pm until midnight. (We/ work)
We work part-time / I am working part-time

5. My wife works in local government and she can have this job for as long as she
wants it. (she / job) She has a permanent job

6. Our son is working on a farm for four weeks. (he / job)

He has a temporary job

7. Our daughter is working in an office for three weeks. (she / work)

She has a temporary job / She works temporarily

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I.E.S. CANÓNIGO MANCHÓN . DPTO. INGLÉS. 1º CFGS ADMINISTRACIÓN Y FINANZAS. INTRODUCTORY UNIT.

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