Date: Thursday, October 28, 2021

Soft Skills
7 Essential Skills for Teamwork

1. Listening
2. Questioning
3. Persuading
4. Respecting
5. Helping
6. Sharing
7. Participating

Performer: know where to go and what to do and is really pushing; take full responsibility; help a lot.

Highly effective Doer: immense willingness to work, learn and improve; a future Performer.

Less effective Doer: willing to help; not making much different to the overall result.

PTS (Potential Trouble Source): between helping and destroying; make works harder & less predictable
for others.

SP (Suppressive Person): actively trying to destroy; hide his deeds by the use of a ‘nice’ social mask; a
very dangerous threat to any organization.

Specific Dat ra muc tieu cu the, de hieu

Measurable Do luong duoc
Attainable Co the dat duoc: chia muc tieu lon thanh nhung muc tieu nho trong kha nang
Relevant Thuc te: huong toi muc tieu chung, tam nhin chung
Timely Gioi han thoi gian hoan thanh (deadline)

Together
Everyone
Achieve
More

HW: Chuong 5 – Trang 100-113: Teamwork

5-7p phan trinh bay

3p con lai team khac hoi team minh

Nhom 3: Quang Binh, Diep Khanh, Thuy Tram, Tram Oanh, Hoa My, Bao Tran