INTERNSHIP TASK

PAKISTAN INTERNATIONAL AIRLINES

SUBMITTED BY: ZOHA MALIK

ID: 205102
GROUP NO: 07
 Policy and Procedure Difference

Aspect Policies Procedures

Specific steps and ac ons to achieve

Defini on Broad guidelines and principles.
tasks.

Scope High-level, overarching principles. Detailed instruc ons for a specific task.

Set direc on, goals, and

Purpose Provide a clear sequence of ac ons.
expecta ons.

Less specific, allowing some Highly specific, leaving li le room for

Flexibility
interpreta on. devia on.

Change Rela vely stable; updated less More dynamic; updated as processes
Frequency frequently. evolve.

Tend to be at a higher level in

Hierarchy Lower level of hierarchy, below policies.
hierarchy.

Apply to a broader range of

Applicability Apply to specific tasks or scenarios.
situa ons.

Onboarding Procedure, IT Troubleshoo ng

Examples Code of Conduct, Privacy Policy.
Procedure.

Role Guide decision-making and ac ons. Instruct how tasks should be performed.

Non-compliance can lead to policy Non-compliance can result in procedural

Compliance
viola ons. errors.

Typically shorter, using concise

Format More detailed, step-by-step instruc ons.
language.

Can influence the crea on of

Interdependence Procedures are o en derived from policies.
procedures.
POLICY:
PROCEDURE:
 COMPENSATION AND BENEFITS DIFFERENCE

Aspect Compensation Benefits

Definition Monetary and non-monetary Non-monetary rewards

rewards for work. provided to employees.

Nature Directly tied to the employee's Indirect rewards that enhance

work and contribution. an employee's well-being.

Types Base salary, bonuses, Health insurance, retirement

commissions, incentives. plans, paid time off.

Purpose Reward and motivate employees Enhance work-life balance and

for their efforts. overall job satisfaction.

Tangibility Generally tangible and easily Often intangible, with long-

quantifiable. term value.
 Timing Often provided on a regular pay Provided over a longer term or
schedule (e.g., weekly, monthly). at specific life events.

Taxation Generally subject to income tax. Tax treatment can vary; some
benefits are tax-advantaged.

Attraction/Retention Plays a role in attracting and Aids in attracting and retaining

retaining talent. employees.

Customization Limited customization, often Can be tailored to individual

structured by job level. needs and preferences.

Examples Base salary, performance Health insurance, retirement

bonuses. plans, tuition reimbursement.

Difference Between Following Titles:

1. Circulars:
Circulars are documents issued by an organiza on to communicate informa on, policies, or
updates to a wide audience within the organiza on. It is Generally intended for a broad group
of employees or stakeholders. Its purpose is to disseminate informa on, provide guidance, or
announce important news.
Example: A circular might inform employees about an upcoming company-wide event or policy
change.
 2. Administra ve (Admin) Orders:
Administra ve orders are direc ves issued by higher authori es within an organiza on to
provide instruc ons on administra ve ma ers. It is usually directed towards specific
departments or individuals responsible for administra ve tasks. Its purpose is to ensure smooth
opera ons by specifying procedures, guidelines, or changes in administra ve processes.
Example: An admin order might detail the process for submi ng travel reimbursement
requests.
3. Office Orders:
Office orders are official communica ons issued by a specific office or department within an
organiza on to convey instruc ons or announcements. It is primarily directed at individuals
within the same office or department. Its purpose is to communicate internal ma ers,
assignments, changes in responsibili es, or other office-specific informa on.
Example: An office order might assign specific tasks to team members for a project.
4. Organiza onal Orders:
Organiza onal orders are broader in scope and are issued by higher management or
organiza onal leadership. It is typically intended for the en re organiza on or a significant
por on of it. Its purpose is to communicate major policy changes, strategic shi s, restructuring,
or other significant organiza onal ma ers.
Example: An organiza onal order might announce a company-wide reorganiza on with new
repor ng structures.
5. Personal Orders:
Personal orders are instruc ons issued by a higher authority to an individual employee
regarding specific ac ons or tasks. It is addressed to a par cular employee. Its purpose is to
provide direct guidance on tasks, assignments, or responsibili es.
Example: A personal order might instruct an employee to prepare a presenta on for an
upcoming mee ng.