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RESUME

JEET RANJAN CHAKRABORTY


ADDRESS:- C/O. Mr. Subha Ranjan Chakraborty,
Naboday Pally, A 29/962 Bagherghole,
Keya Bagan Road, Banhugli,
South 24 Parganas,
Pin- 700103

CONTACT NO. : 9007065888. Email-, jeetranjanrealestate@gmail.com

Career Objective:
Looking forward to opportunities that involve challenges, self – development, career growth,
and to obtain a position of responsibility in an organization of repute where my ability and
skills would be a value addition to the organization, which in turn would satisfy my creative
self and maximizing my human capital value in the process of maximizing the market value of
the company I work for.

Professional Experience: 20 Years

K.C. EXIM PRIVATE LIMITED ( 10TH FEB’2023 – TILL DATE)


A Distribution House of Various FMCG products of various reputed Brands like, ITC,
Dabur, Amul, Godrej, J.K. Papers, Nokia Mobiles etc.

FREELANCER:
Roles & Responsibilities:

Merchandising of Cigarettes and various FMCG products in Local and Surrounding Areas.
MAGNOLIA INFRASTRUCTURE DEVELOPMENT LTD. (12TH MARCH’2018 - 5TH JAN’2023)

MANAGER – CUSTOMER CARE (CRM)

Roles & Responsibilities:

1. Looking after the Customer Relations Management, Post Sales Operations and Collections
of a project named MAGNOLIA SPORTS CITY - BARRACKPORE comprising of 9.09
Acres of Land Area, 12 Towers of G + 7 having 672 Flats and Registration/Possession of
Project - MAGNOLIA SPORTS CITY at BARRACKPORE.

2. Had to answer the Customers over Phone/Email regarding payment schedule, what are the
approved banks, the completion time, discount on down payment if any, calculate the rate
and area and giving them the total cost of the flat, car parking rate, etc.

3. Updating Customer Database on regular basis in the Company’s own Software Package
called BUILDER SHEILD which also calculates the customer dues and as per the informa-
tion gathered from the software, I have to make follow-ups at certain intervals and remind-
ing customers about their payments. If they fail to pay their dues on time then certain
amount of interest was charged on them on a fixed rate and was added up with their next de-
mand or Installment letter.

4. Keeping good relation with the customers and Financial Institutions solving their problems
regarding various property papers and doing a collection of 2 CR – 2.65 Crores every
month.

5. Drafting Agreements , Execution of Sale Agreements, Nomination Agreements,


Supplementary Agreements issuing demand letters as per the payment schedule, keeping a
regular contacts with the customers regarding their dues issuing receipts against their
payments and mailing them, Calculation of Interest and issuing Interst Letter, Cancellation
Letters, arrange for home loans from various banks as per customer’s preference,
maintaining regular follow-ups with the bankers for proper processing of the loans, drafting
NOC, Allotment Letters, Tripartite Agreements and Execution/Registration of Conveyance
Deed at the time of Possession etc.

6. Got the project Named - MAGNOLIA SPORTS CITY - BARRACKPORE approved by


S.B.I., LICHFL, H.D.F.C., I.C.I.C.I Bank, BANK OF BARODA, AXIS BANK, INDIA
BULLS, GICHFL, ALLAHABAD BANK, D.H.F.L. after meeting all legal requirements
and documentation.

LORD REALTY PRIVATE LIMITED (7TH FEBRUARY, 2011 - 31ST DECEMBER, 2017)

ASST. MANAGER- MARKETING & COMMERCIAL

Roles & Responsibilities:

1. Looking after the Sales, Collections, Commercial Operations and Bank Approvals of
LORD ENCLAVE at Nayabad &LORD CITY SONARPUR – a Township Project in
Sonarpur of about 650 Bighas of Land. My work also includes Coordinating with various
Financial Institutions regarding Approvals like HDFC, LICHFL, BOI, IDBI, DHFL etc.

2. Had to answer the Customers over Phone/Email regarding payment schedule, what are the
approved banks, the completion time, discount on down payment if any, calculate the rate
and area and giving them the total cost of the flat, car parking rate, etc. with support of a
customized software named BUILDER SHEILD.

3. Handling a team of 6 members for Sales, collections and bank coordination.

4. Drafting agreements, execution of agreements, issuing demand letters as per the payment
schedule, keeping regular contacts with the customers regarding their dues issuing receipts
against their payments and mailing them, arrange for home loans from various banks as per
customer’s preference, maintaining regular follow-ups with the bankers for proper process-
ing of the loans, drafting NOC, allotment letters, tripartite .

5. Handling of all Post Sales related work like customer follow ups for Collections, preparation
of weekly collection report, customer outstanding report, preparation of various report, like
DSR (Daily Sales Report), DSVR (Daily Site Visit Report), etc.

6. Got the project Named - LORD ENCLAVE approved by LICHFL after meeting all legal
requirements and documentation and already approached LICHFL, IDBI Bank, S.B.I. and
H.D.F.C. for the project named - LORD CITY SONARPUR – a Township Project in
Sonarpur of about 650 Bighas of Land.

7. Keeping a regular coordination with Senior General Manager (Projects) and his technical
team regarding progress of work at various sites.

8. Maintaining Pre Sales and Post Sales Operations like updating of Stock Availability Chart,
Issuing of Money Receipts, Maintaining Various Property Paper Files, Customer Files of
Different Projects and maintaining proper inter-office coordination with the Legal team and
Accounts Department.

EDEN GROUP (3RD AUGUST, 2009 to 31ST JANUARY, 2011)

CUSTOMER CARE & COLLECTION EXECUTIVE

Roles & Responsibilities:

Looking after the collection of 16 residential projects, drafting agreements , execution of


agreements, issuing demand letters as per the payment schedule, keeping a regular contacts with the
customers regarding their dues issuing receipts against their payments and mailing them, arrange
for home loans from various banks as per customer’s preference, maintaining regular follow-ups
with the bankers for proper processing of the loans, drafting NOC, allotment letters, tripartite as and
when required by the banks/ customers, solving customers problems by arranging meetings with the
concerned person and at the end of every week submitting the MIS collection report to the director.
Showing original deeds and documents to the bank person for technical verification, this is carried
out prior to project approval, etc.

N.K. REALTORS PRIVATE LIMITED (27TH AUGUST, 2007 to 30TH NOVEMBER, 2008)

COMMERCIAL OFFICER CUM OFFICE ASSISTANT

Roles & Responsibilities:

1. Looking after a special Software Package called REIS which contained vast database of cus-
tomers, with their full details like Name, Address, Office Phone No., Residence Phone No,
Mobile No. and Email ID. I also had to note down their requirements, budget and preferred
location in Kolkata.

2. Responsible for the Collections and Commercial Operations of the Project named –
SANKALPA (A project by WBIDFC)

3. Receiving Emails from N.R.I. customers in which they often used to give their requirements
and budget. And my work was to give proper solutions by attaching plans, location maps etc
sending the same to them through mail.

4. Maintaining proper liaison with the promoters & developers regarding rates fluctuations,
various amenities, and the work in progress etc. so that I could inform the customers about
the project I dealt with.
5. Also had to answer them over phone regarding payment schedule, what are the approved
banks, the completion time, discount on down payment if any, calculate the rate and area
and giving them the total cost of the flat, car parking rate, etc.

6. Updating Customer Database on regular basis in the Company’s own Software Package
called REIS / FMS which also calculates the customer dues and as per the information gath-
ered from the software I have to make follow-ups at certain intervals and reminding cus-
tomers about their payments. If they fail to pay their dues on time then certain amount of in-
terest was charged on them on a fixed rate and was added up with their next demand or In-
stallment letter.

7. Keeping good relation with the customers, solving their problems as far as possible or else
informing to the management for its proper solution.

8. Keeping coordination with the bank to know whether proper payments are made to our ac-
count or not and to send bank statements at regular intervals when asked for.

9. Receiving phone calls on behalf of the A.G.M. and noting down the names and later con-
veying the same to him.

10. Making Collection Report on weekly basis and submitting it to the A.G.M. with proper
supporting documents and also the Outstanding for the week with proper reasons.

MUKHERJEE & ASSOCIATES (SOLICITORS & ADVOCATES) (17TH APRIL, 2003 to 15THJUL, 2007)

OFFICE ASSISTANT

Roles & Responsibilities:

1. Drafting agreements, execution of agreements, issuing demand letters as per the payment
schedule, keeping regular contact with the customers regarding their dues issuing receipts
against their payments, arrange for home loans from various banks as per customer’s prefer-
ence, maintaining regular follow-ups with the bankers for proper processing of the loans,
drafting NOC, tripartite.

2. Also had to answer them over phone regarding payment schedule, what are the approved
banks, the completion time, discount on down payment if any, calculate the rate and area
and giving them the total cost of the flat, car parking rate, etc

3. Execution of Sale Agreement, Registration, and Internal Alteration of any said unit etc. in
presence of the Legal Officer and Engineer.

4. Visiting B.L & L.R.O. for various property papers.

EDUCATIONAL QUALIFICATION:

Standard Board Year of Institute Name


LANGUAGES KNOWN: Passing

B.Com Calcutta University 2002 Dinabandhu Andrews College


Language Proficiency
Higher Secondary C.B.S.E. 1999 B.D. Memorial Institute

Secondary C.B.S.E 1997 B.D. Memorial Institute


English Fluent- Full knowledge

Hindi Fluent- Full knowledge

Bengali Fluent- Full knowledge

PERSONAL DETAILS:

Mr. Subha Ranjan


Father’s Name:
Chakraborty
Date of Birth: 8th May, 1979
Nationality: Indian
Status: Married
Hobbies: Stamp & Coin Collection

Declaration:
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the
responsibility for the correctness of the above-mentioned particulars.

Date:

Place: Kolkata Signature

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