FlexNet Operations On-Demand Features

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Product Search
Overview

Product Search allows FlexNet Operations On-Demand Enterprise Portal users to locate
Products or Files to which they are entitled without having to navigate through the product
hierarchy.

This optional functionality can be added or removed from the site by scheduling with your
Account Manager or Project Manager. When implemented, a link to the search page will be
placed in the left-navigation bar. Users clicking on the link will be taken to a page with a search
text box.

Product Search utilizes Lucene, which is open source software from Apache. Components of
the search engine include an extraction from the FlexNet Operations On-Demand database
(scheduled every hour), building and modifying the Index to include Account Entitlements and
Product metadata, while allowing end users on the FlexNet Operations On-Demand Enterprise
Portals to search the Index.

Functionality

• Basic Search Criteria - The Product Search functionality allows Enterprise Portal users to
find Products and Files to which they are entitled, by using a familiar Internet-style search.
o Simply type a word or phrase in the text box and click the "Search" button.
o The search-term (also called “query”) will by default return results that will match
ANY of the words entered (not ALL of the words).
o The search is not case-sensitive.

• Advanced Search Criteria – The result set may be improved by using the following
operators:
o Use double quotes to find an exact multi-word phrase.
o Use "+" before a term to require that a particular term be present. For example the
criteria "+macintosh" will only find Products or Files that contain the term
"macintosh".
o Use "*" as a wildcard in your search. It will match zero or more characters, and can
be located anywhere in the word, except the beginning. This is particularly useful to
search for part numbers or versions. For example the criteria "ABC*" will find terms
"ABC", "ABC-123", "ABCDEF", etc.
o Use "AND" (in upper case) between words when you want to require that each of the
words exists in the data that produces your results ("OR" is the default).
o Use "NOT" to exclude a word from being included in the data.
o Use "~" at the end of a search term to do a "fuzzy" search. For example the criteria
"roam~" will find terms similar in spelling to "roam" like "foam" and "roams".

© 2011 Flexera Software LLC

All other brand and product names mentioned herein may be the trademarks and registered trademarks of their respective owners.
www.flexerasoftware.com U.S. +1 800-809-5659 EMEA: +44 870-871-1111 +44 870-873-6300 APAC: +81 3-4360-8291
• Search Fields – The criteria entered will be used to search through a data index that
includes the following fields:
 Product ID
 Product Description
 Product Version
 Product Line
 File Name
 File Description
 Product and File Level User Defined Fields (UDFs), if implemented

• Displayed Results –
o The returned results will contain links to a list of Files (either directly or via the
Product page) which you are able to download, as well as a description of the result
and the date that the Product or File was made available. Additionally, each of the
results is scored, based on the quantity and location of your criteria within the
indexed data.
o Before performing the search, Enterprise Portal users can select how to sort the
results: by Relevance (the default scoring based on the quantity and location of the
criteria on the indexed data) or by Date. When sorting by Relevance, higher scores
will be displayed first. When sorting by Date, more recently created Products (or
Files) will be displayed first.

© 2011 Flexera Software LLC

All other brand and product names mentioned herein may be the trademarks and registered trademarks of their respective owners.
www.flexerasoftware.com U.S. +1 800-809-5659 EMEA: +44 870-871-1111 +44 870-873-6300 APAC: +81 3-4360-8291