Chowdhury Md.

Nazmul Arefin

Road-14 House-73 Block-F

Bashundhara Residential Area,

Dhaka-1229 Bangladesh

cmnarefin@gmail.com

[+8801970185032]

**Summary:**

Dedicated and detail-oriented System Administrator with [X+] years of experience in managing and
optimizing IT infrastructure. Proven track record of ensuring system reliability, security, and
performance. Adept at deploying and maintaining various operating systems, virtualization platforms,
and network services. Strong troubleshooting skills and a passion for problem-solving. Seeking to
contribute technical expertise to a dynamic IT team.

**Education:**
SSC: Motijheel Ideal School & Collage, Dhaka

[1998-2000]

HSC: Rajuk Uttara Model School & Collage, Dhaka

[2000-2002]

BBA: North South University, Dhaka

[2003-2007]
**Work Experience:**

**System Administrator | [Bay IT] | [2018-2023]**

- Assisted senior administrators in maintaining server infrastructure, gaining hands-on experience in

server setup and configuration.

- Participated in system upgrades and migrations, ensuring seamless transitions to new hardware and
software versions.

- Collaborated with the helpdesk team to provide technical support, troubleshooting issues and
escalating complex problems as needed.

- Contributed to implementing security measures, including firewall rule reviews and intrusion detection
system monitoring.

**IT Manager | [RAMS Fashion] | [2013-2018]**

- Monitored and managed network devices including switches, routers, and firewalls to maintain a
secure and efficient network environment.

- Provided timely technical support to end-users, resolving hardware and software issues to minimize
disruptions to business operations.

- Utilized scripting (PowerShell, Bash) to automate routine tasks, improving efficiency and reducing
manual intervention.

- Conducted system performance analysis using monitoring tools such as Nagios and Zabbix, identifying
and addressing performance bottlenecks.

**System Administrator | [ITnT Corporation] | [2008-2013]**

- Managed and maintained [10] servers, ensuring high availability and optimal performance through
proactive monitoring and regular maintenance.

- Deployed, configured, and updated operating systems including Windows Server (2012/2016/2019)
and Linux (Ubuntu, CentOS).

- Administered Active Directory services, creating user accounts, groups, and GPOs to enhance security
and streamline user access.

- Implemented backup and disaster recovery strategies, minimizing downtime and ensuring data
integrity in case of failures.

- Collaborated with cross-functional teams to design and implement network architecture, resulting in
improved data flow and reduced latency.
**Skills:**

- Operating Systems: Windows Server, Linux (Ubuntu, CentOS)

- Virtualization: VMware, Hyper-V

- Networking: TCP/IP, DHCP, DNS, LAN/WAN, VPN

- Active Directory and Group Policy

- Backup and Disaster Recovery

- Network Security: Firewalls, IDS/IPS

- Scripting: PowerShell, Bash

- Monitoring Tools: Nagios, Zabbix

- Hardware Troubleshooting

- Strong Communication and Problem-Solving Abilities