Mohamed Abu Mashhour Ahmed Awd

Personal Information
Address : Naser City – Zahra Naser City
TEL : 01006373086-01280588870
Marital status : Married
Military : Completed
Nationality : Egyptian
Email : Mohamedawd10516@gmail.com
Education
Bachelor of Computer Science
Faculty : Computer and Information.
Graduation Degree : Good.
Graduation year :2009
University : Zagazig

Personal Statement

Seeking a challenging position in a reputable organization in order to apply and develop my

knowledge and skills in teamwork environment and become an active participant in the
organization Success.

Work history

- System Admin – Bconnect Smart Solution System CO (From June 2021 -Until now)
Bconnect is one of UCP Companies its partner for AWS, Fortinet, SAP and Honeywell systems. Also working in
the field of ERP Systems for pharmacies hospitals and stores. Also working in data centres network infrastructure
switches and cisco Routers configuration and implementation, CCTV and IPCAM systems Dell and HP servers.

Job Duties

• Active Directory, Group Policy, File Share, DNS & DHCP administration activities DC and ADC Domains
• Veeam backup solutions Daily Weekly and Monthly
• ESXI hypervisor hosts
• Network cisco switches and SSCP Cisco VOIP system
• Dealing with daily tasks for employees and customers
• Guide and support service desk team members as 2nd layer of support for all cases and issues
• FortiGate firewalls in the HO and branches VPN IP Sec site to site configuration and working on security
problems.
• Working with SAP Basis team configuration of FortiGate in aws cloud environment including creating
policy roles site to site VPN between cloud environment and on prem publishing sap servers through aws
FortiGate firewall

- System Admin – Nawawy group (March 2018 – June 2021)

Job Duties

• Active Directory, Group Policy, File Share, DNS & DHCP administration activities.
• Responsible for all servers in terms of administration, daily health check, and monitoring.
VMware vSphere in a VMware vSphere ESXI environment.
• Responsible for all backups and restores through Symantec Backup Exec & Veeam Solutions.
• Guide and support service desk team members as 2nd layer of support for all cases and issues
• Interface with vendors, as necessary, to solve technical issues
• Perform new hardware and OS installations, patching and upgrades.
• Perform core SAP Basis administrator functions including software installation and setup, enhancement
pack and support pack installation and upgrade
• Work closely with other infrastructure and application teams, including database administrators, network
and security teams, and assist in overall implementation and troubleshooting
• Manage and monitor Data Centre Components like Servers and UPS.
- B-connect - technical support team leader (March 2012– November 2017)

Job Duties

• Installing, configuring and upgrading PCs, laptops and related equipment, diagnosing and troubleshooting
both common and unusual hardware and software problems
• Responsible for the software installation process for clients as per standards.
• Performing preventive maintenance on PCs.
• Conduct training sessions for clients on newly installed Software products.
• Provide technical client support and issue resolution remotely (via email, phone, and Ticket System)
• Responsible for Installation &Troubleshooting of Light Current Systems (CCTV Devices & Access Control)
• Setting up and maintaining locally connected and networked printers.
• Solve complex maintenance problems using software diagnostic
• Actively listen to the concerns and needs of end users
- Smart Group Technical Support Engineer (2010 – Dec 2011)
Job Duties
• Installing, configuring and upgrading PCs, laptops and related equipment
• Provide technical client support and issue resolution remotely (via email, phone
• Actively listen to the concerns and needs of end users
• Solving network problems (cables switches routers)

- Courses

• MCSA 2012 it-gate Academy

• CCNA YAT learning centre 6-2015
• Exchange 2016 self-study
• Sap Hana Basis Administrator Sap Egypt service 8-2020
• Sophos Firewall XG ENG Mahmoud Easily and self-study 1-2020
• aws cloud practitioner Certified 04-2022
• FortiGate Firewall 7.0 Certified 06-2022
• VMW ESXI 6.5 self-study
• Backup tools (Veritas Backup Exec and Veeam). Self-study