JLFW Pro Assist (8/26/2023, 4:32:14 PM): Hi, I'm your digital assistant.

Available in 9 languages!!
すべての言語で対応可能!!
*UPDATED *
*日本語/ Bahasa Indonesia / नेपाली/ ភាសា / မြန်မာဘာသာ/ Монгол хэл/O'zbek/ภาษาไทย
JLFW Pro Assist (8/26/2023, 4:32:16 PM): ご希望の言語を選択してください
Please select your preferred language.

Chat support Language selection

JLFW Pro Assist (8/26/2023, 4:32:17 PM): Menu Options:
English
日本語
ភាសា
ภาษาไทย
မြန်မာဘာသာ
नेपाली
Монгол хэл
Bahasa Indonesia
O'zbek
null (8/26/2023, 4:32:24 PM): English
JLFW Pro Assist (8/26/2023, 4:32:26 PM): what is your inquiry?

Related to :
JLFW Pro Assist (8/26/2023, 4:32:28 PM): Menu Options:
Prometric ID and Password
Log into my account
Payment and refund
On the test day
Error
Change Information
Voucher
Score Report
Cancellation
Scheduling /Rescheduling
null (8/26/2023, 4:32:38 PM): Scheduling /Rescheduling
JLFW Pro Assist (8/26/2023, 4:32:41 PM): You want to know about....
JLFW Pro Assist (8/26/2023, 4:32:42 PM): Menu Options:
How to make an appointment
Where can I find test dates?
Exam fee(s)
Failed to make reservation but charged(Credit Card)
Failed to make reservation but charged(e-Wallet)
How to reschedule
Absent or I cannot take a test
Retake
Group Registration
Error
Where can I check the vacant seat?
null (8/26/2023, 4:32:52 PM): Where can I find test dates?
JLFW Pro Assist (8/26/2023, 4:32:54 PM): Please find "Test Date" on the
registration website of each test.
JLFW Pro Assist (8/26/2023, 4:32:56 PM): Have all your problems been resolved?
JLFW Pro Assist (8/26/2023, 4:32:57 PM): Menu Options:
Yes
No
null (8/26/2023, 4:32:59 PM): No
JLFW Pro Assist (8/26/2023, 4:33:01 PM): Kindly send the Inquiry form
http://ac.prometric-jp.com/testlist/ssw/faq.html#cat-faq04 to Prometric Customer
Service Center.
JLFW Pro Assist (8/26/2023, 4:33:03 PM): With regards to inquiries received,
generally you will receive an answer within 2 business days. We apologize for the
delay and any inconvenience this may cause. Your understanding and patience is
greatly appreciated. 🙇