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Maddie (4/26/2023, 7:23:16 PM): Hello, how are you?

My name is Maddie, and I'm here


to help you. Please note that I am an A.I.
Maddie (4/26/2023, 7:23:18 PM): Please ask one question at a time or choose one
from the suggestions below.
Maddie (4/26/2023, 7:23:19 PM): Menu Options:
How to take a loan?
How to deposit crypto?
Invest & Earn
Nexo Card
Misra (4/26/2023, 7:23:50 PM): How to take a loan?
Maddie (4/26/2023, 7:23:52 PM): Taking a loan from Nexo is very easy.

For a Fiat Loan, please read this article: https://bit.ly/33HUFFg


and for Stablecoins Loan, please check this article: https://bit.ly/3mfiUm4
Maddie (4/26/2023, 7:23:54 PM): In short:
1. Open Your Secure Personal or Business Nexo account at https://platform.nexo.com
2. Log in and set up 2FA verification by going to "Profile" > "Security"
(https://platform.nexo.com/security)
3. Verify your Identity
4. Deposit crypto assets.
Maddie (4/26/2023, 7:23:55 PM): 5. Click on the "Borrow" option on your home
screen.
6. Choose the amount in fiat or crypto.
7. Wait for the funds.
Maddie (4/26/2023, 7:23:57 PM): Is there anything else I can assist you with?
Maddie (4/26/2023, 7:23:59 PM): Menu Options:
Zero Cost Loan
Asset Value Drop
Repayment Process
Verification Process
Min-Max Loan Amounts
Yes
No
Misra (4/26/2023, 7:24:14 PM): Yes
Maddie (4/26/2023, 7:24:17 PM): What else would you like to know?
Maddie (4/26/2023, 7:24:18 PM): Menu Options:
Invest & Earn
Nexo Exchange
How to withdraw crypto?
Personal Verification
2FA Issue
Nexo Card
More help
Misra (4/26/2023, 7:24:29 PM): How to withdraw crypto?
Maddie (4/26/2023, 7:24:31 PM): Use the “Transfer” button beside the asset you wish
to withdraw. You can withdraw any asset from your Nexo account at any time unless
it is being used as collateral in a Credit line, is held in a Fixed Term, or is a
Limited Asset.
Maddie (4/26/2023, 7:24:33 PM): Nexo does not charge any fees for FiatX
withdrawals, Credit Line withdrawals, and crypto transfers within the Nexo
platform. Depending on your Loyalty tier, you will also receive between 1 and 5
free monthly crypto withdrawals to external wallets.
Maddie (4/26/2023, 7:24:34 PM): Kindly be informed that for security reasons,
transactions may sometimes get flagged by the Nexo blockchain oracle for manual
review by our Payments Team.
Maddie (4/26/2023, 7:24:36 PM): Such transfers are processed very quickly in most
cases. For further information, please visit the following link:
https://bit.ly/3xb6h3e
Maddie (4/26/2023, 7:24:38 PM): Is there anything else, I can assist you with?
Maddie (4/26/2023, 7:24:39 PM): Menu Options:
Rounding Error
Limited Assets
Transaction Checkup
Minimum Crypto Withdrawal
Cannot withdraw crypto?
Yes
No
Misra (4/26/2023, 7:24:46 PM): Yes
Maddie (4/26/2023, 7:24:48 PM): What else would you like to know?
Maddie (4/26/2023, 7:24:50 PM): Menu Options:
Invest & Earn
Nexo Exchange
How to withdraw crypto?
Personal Verification
2FA Issue
Nexo Card
More help
Misra (4/26/2023, 7:24:57 PM): Nexo Card
Maddie (4/26/2023, 7:24:59 PM): The Nexo card is one of the most versatile crypto
products available on the market. I will be more than happy to assist you with your
queries regarding it.
Maddie (4/26/2023, 7:25:01 PM): More information on how the card works is available
here: https://bit.ly/3Kiedpm
Maddie (4/26/2023, 7:25:02 PM): Menu Options:
Nexo Card Availability
Nexo Card Order
Card Cashback
Card Fees
Apple/Google Pay Card Link
Misra (4/26/2023, 7:25:33 PM): Card Cashback
Maddie (4/26/2023, 7:25:35 PM): You'll earn instant crypto rewards with every
purchase made using your Nexo Card. The currency of your cashback is chosen by you
and can be changed at any time, as often as you like. You can:
Maddie (4/26/2023, 7:25:36 PM): 1. Earn your rewards in BTC. By selecting this
option, you'll receive up to 0.5% of the value of your transaction back.
2. Get the cashback in NEXO Tokens. You will receive up to 2% of the value of your
purchase back.
Maddie (4/26/2023, 7:25:38 PM): You can find further information on the matter in
the following Help Center Article: https://bit.ly/3yBPGF5
Maddie (4/26/2023, 7:25:39 PM): Is there anything else you would like to ask?
Maddie (4/26/2023, 7:25:42 PM): Menu Options:
Card Troubleshooting
Not Supported Merchants
Exchange Cashback
Yes
No
Misra (4/26/2023, 7:25:47 PM): Yes
Maddie (4/26/2023, 7:25:49 PM): What else would you like to know?
Maddie (4/26/2023, 7:25:51 PM): Menu Options:
Invest & Earn
Nexo Exchange
How to withdraw crypto?
Personal Verification
2FA Issue
Nexo Card
More help
Misra (4/26/2023, 7:26:03 PM): More help
Maddie (4/26/2023, 7:26:06 PM): Tell me what else would you like to learn?
Misra (4/26/2023, 7:26:49 PM): I want many
Maddie (4/26/2023, 7:26:51 PM): I am sorry for not being able to understand you.
Please note that I am an A.I. and I can only assist you in English, unlike my human
colleagues. Could you please rephrase your question?
Maddie (4/26/2023, 7:26:52 PM): Alternatively, you can choose one of the options
below:
Misra (4/26/2023, 7:27:31 PM): Cashback
Maddie (4/26/2023, 7:27:33 PM): Get up to 0.5% instant cashback with every exchange
transaction you make. To start receiving cashback through our exchange, make sure
at least 1% of your Portfolio Balance is made up of NEXO Tokens.
Maddie (4/26/2023, 7:27:35 PM): The higher your Loyalty tier, the more cashback
you’ll get. For further information, please visit: https://bit.ly/3lizUvH
Maddie (4/26/2023, 7:27:36 PM): Is there anything else I can help with?
Maddie (4/26/2023, 7:27:38 PM): Menu Options:
Buy Nexo Tokens
Loyalty Program
Nexo Booster
Card Cashback
Yes
No
Misra (4/26/2023, 7:27:41 PM): Card Cashback
Maddie (4/26/2023, 7:27:42 PM): You'll earn instant crypto rewards with every
purchase made using your Nexo Card. The currency of your cashback is chosen by you
and can be changed at any time, as often as you like. You can:
Maddie (4/26/2023, 7:27:44 PM): 1. Earn your rewards in BTC. By selecting this
option, you'll receive up to 0.5% of the value of your transaction back.
2. Get the cashback in NEXO Tokens. You will receive up to 2% of the value of your
purchase back.
Maddie (4/26/2023, 7:27:46 PM): You can find further information on the matter in
the following Help Center Article: https://bit.ly/3yBPGF5
Maddie (4/26/2023, 7:27:48 PM): Is there anything else you would like to ask?
Maddie (4/26/2023, 7:27:49 PM): Menu Options:
Card Troubleshooting
Not Supported Merchants
Exchange Cashback
Yes
No
Misra (4/26/2023, 7:27:51 PM): No
Maddie (4/26/2023, 7:27:53 PM): Great! I am happy that I was able to assist you.
Maddie (4/26/2023, 7:27:54 PM): Have a great rest of your day.
Maddie (4/26/2023, 7:27:56 PM): Thank you for choosing Nexo!

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