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  • Open-Ended Questions Tips and Techniques - English

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    Maria Garabajiu
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    Use open-ended questions like "how", "what", "when", and "where" to have discussions about vaccines with caregivers. Probe further as needed to understand their concerns and help make decisions together. Acknowledge what you don't know and don't say things that aren't true.

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    Open-ended questions Tips and Techniques_English

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    Use open-ended questions like "how", "what", "when", and "where" to have discussions about vaccines with caregivers. Probe further as needed to understand their concerns and help make decisions together. Acknowledge what you don't know and don't say things that aren't true.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    3 views1 page

    Open-Ended Questions Tips and Techniques - English

    Uploaded by

    Maria Garabajiu
    Use open-ended questions like "how", "what", "when", and "where" to have discussions about vaccines with caregivers. Probe further as needed to understand their concerns and help make decisions together. Acknowledge what you don't know and don't say things that aren't true.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Open-ended questions

    Tips and Techniques

    Follow these “dos” to improve your communication


    skills when discussing vaccines with caregivers

    Open ended Questions Close Ended Questions


    How? Are you?
    What? Did he?
    When? Has she?
    Where? How many?
    Tell me more?

    1 2 3 4
    Use statements that Probe as needed Help to draw out Acknowledge when
    start with: your patient’s you don’t know the
    How? What? When? concerns, and help answer, and above
    Where? Tell me negotiate decisions all not to say
    more! as needed something that isn’t
    true

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