NEBOSH MANAGEMENT OF HEALTH AND SAFETY UNIT IG1: For: NEBOSH International Gana Catan scupational Heh and Sey MANAGEMENT OF INTERNATIONAL HEALTH AND SAFETY UNIT IGC1: For: Mego ran Coal ere Ci INebOSH inarnatnal Geiss n Pe Sty an nebosh (Open Book Examination Available for 24 hours Guidance to learners ‘This san open book examination. Its notinvgiate, and you ae fres to use any leaning resources to which you have access, €9 your courso notes, ora website, ste ‘By submiting this completed assessment for marking, you are decarng tis entirely your ov work knowingly caiing work to be your own when Is someone eee’ wort fs malpracte, whic caios Sovore penalties. This maans that you must not callaborate with or copy work rom oho. Neither should you ‘cut and paste’ Blocks of text om the Inlet or other sources, ‘The examination begins with a scenario to setthe scene, You wil than need to comolete a series of tasks based on this scenario, Each ask wl consist of ane or more question, ‘Your responses to most ofthese tasks should wholy, or party, draw on elvant infomation from the ‘sonar Tho task wil lary state th extent fo which ths i reqiied “Tho marks available are shown in brackets tothe righ of ach question, or part of each question. “This wil help guide you to the amount of nformaton required in your response. In gneral, one mak is given for cath coract technical pout thats clearly demonstrated. Aver wring to its as his wil make it ficult forthe Examiner to award marks, Single word answer or lit ae unkcly to ‘gain marks as this woud not normally be enough to show understanding or connection wi he ‘You aro not expected to write more than 3000 words In toa. “Thy distribute your tie and word count proportionately across al asks Its recommended that you use the answer template, Please attempt ALL tasks.‘SCENARIO You ae @ Heath and Safety consultant and have been telephoned by an organisation called MSL, \who ae large pharmaceutical distibuton company. MSL procure, sore, and dstoute, Pharmaceutical products aross Europe. The organaation has boon opersing oma now warehousing ste, thal includes offes space, fr two year. The ate ison a busy jareton tat Provides excellent access to the motorways. The workorce fe made Up of 1200 woskers which Includes order pickers, team leaders, dstabutiondrvors, an sales representatives, Office workers include Human Resources (HR) and a Health and Safely Manager (HEM) who has jut stared the NEBOSH Dipioma, Recently, there has been an accident whore a worker was ht bya reversing tuck. Several other workers Wwitessed his accident and have been vaumatsed by what they saw. However, this not the only acident that has happened inthe last 12 months. Previously an automate! order pekng car coded wih a worker, resulting in a broken ankle. This aceldent ed to the orgaisaten beng issued wih an enforcement notice. The erganisaton ie expecting another Vs rm an enforcement ‘offcer As a result, they have askod you to cary aut aul review oftheir health and stay. Before you stat ooking around the sto you are ntoduced to the Managing Decor (MO). The MD {els you about the two accidents and tho expected vist fom an enforcement office. They ad tat both the accidenis were due to Wworkor eer. They also want you to produce a repat demonstrating that he management of health and safety at MSL has nothing to do with the aciders, ‘The MO introduces you tothe HSM and leaves to attend a Directors meeting. The HSM escorts you ‘900ds-outwards warehouse. During the walk, they immediately disclose that he Drecis beleve thal there are norsk if Common sense Is used, ‘The Dreiors are more interested in meking ‘95 much money as possible, An annual bonus is offered to all workers to incentvise is, ‘You watch workers picking product ofl orders and notice two, smal fork tucks are being used for restocking te racking. You seo fe exingulshes and fie notices at various pois around the warehouse, along with call pnts near tothe doars, There ls 2 frtai it located near to a desk at (ne end of he warehouse, ‘You speak tothe warehouse managor (WM) who axplains that there are tree tempcrary order Pickers starting today. ‘One ofthe tam leaders i presenting an induction traning session and the ‘WA invites you to observe, You accep this eer and folow the team leader. ‘On the way tothe training rom the tam leader tls you that there isa high tunover of workers, so ‘hey are used to delivering the Induction training. You are tld that te induction wll over site rles ‘and fre arrangements. You asl the nominated frst-aigers ists shared at tha Induoton. The team leader tas you that tis not shared, but tat all warehouse managers and eam loade's have ‘eeelved first-aid training, You find out that the induction isthe same forall naw workers, whether they are temporary or permanent. You queston how the worker wil know about ks they are, ‘exposed Ion ther roles. The team leader insists that Ft workors do te job aa nsucted tere will ot be any risks. You aio lear that no weltan job description i provided to new wrkers, Once they are put ino ther teams, tek tear leader wil tl tem how todo ths jb. ‘Alter the induction you speak to the HSM and ask o see al ofthe health and eaety documentation ‘The HSM shows you the fr procedure and the goods-ouwards warehouse risk aseessment. YoU {are also shown the isk assessment and guidanca fer working trom home which the ales team are familiar with, You ask o see the erick assossment the HSM explains that does 7ot exist. because they do not know what to Include in ‘You read through the fire procedure, which ncides alarm recognition. You notice that fe del was last cated outin 2018, You meet up withthe MO ana explain why fre cits shoud be practise. ‘The MO says that "Everyone has boon tad tha the ascombly pont isin the carpark te back of {he bulding”. Altrough the MD boloves tat fre disrupt work, they recta agree that hay shouldbe practised, and speak othe HSM about organising bis “TO 0CT SLRDENG OBE-GET BRE ENERO‘The nextday you continue your rvow ofthe documentation an look a the generic goods-outwards Warehouse sk assessment. You notice that his was also carted outin 2018, The HSM tls you that they developed the las risk assessment alons. The firings wore fd back ote workers bythe ‘team leaders. You intend to ravi this risk aseesement ‘You now look at the documentation about working from home, which relates direct to the sales team. The Sales Manager (SM) has previously noticed that more than one of the sles team workers has poor posture in ther char during online meetings. The gudance document incudes advice for \workstaton assessment or long erm working rom home. The SMV has roguar 12-1 onine wih, ‘he incividual team members and tce-neeky sas loam meetings. Al the team raeting each ‘member gives an update on what they are doing, and among ater tings, the welling of be lear 'S scusses, There is also the opportunly for them to chat wih coleagues. Moving on from this, you ask the HSM if sickness absence is recorded, The HSM replies that HR record ths. ‘You lear thatthe HSM carried out an aut about sx months ago. The Directors scemed to thinkit \was a god idea and showed some intrest in eviewing the fnaings. The Doctors were nk Interested in a plan or scope, because they wore convinced bythe HSM that they sre what they were doing. Although, the HSM had previously cared out inspections, they had never done an aust before. The HSM analysed documentation suchas risk assessments, spoke to workers an recorded their feedback When you spesk tothe HSM about the aud you ask about he aut team and the an, The HSM ‘238 only took a couple of days and they did not have anyone to help them. You ea there were ‘ny signifcant ndings and ifthe Drectors had soon them. ‘The HSM reps tat the Directors were otinterested and said they were too busy. The sighieant nding were that many sks were ot ‘assessed. These included sires and DSE use. Other risk assessments and procedures needed revising. These significant findings were presented In» report. ‘Youmove on to accident investgatons. The HSM explains thatthe deals of any acidents and Incidents are recorded, if toy ao reported. Various sais ara produced from these records. The HSM doubts tat al accidents and incidents are reported ‘Training and inspection records are kept, although raining has not resumed since the site move ‘The ire cil stats at 10.00 tho flloing day. You noice that some workers appearto be taking on the ole of fire marshal, even though they have not been ofealy appoinisd, As youleave he bling you lok a the front ofthe bulng where afew people have gathered Al the nominated ‘assembly pont there is chaos, Some werkars are yng to workout everyone sere.Task 1: Fire arrangements 1 (@)__ What are the postive points about te fre arrangements at MSL? Note: You shoud support your answer, where applicable, using relevant Information rom the Scenario. (©) What are the negatve points about the fre arangements at MSL? ‘Note: You should suppor your answer, where applicable, using relevant Information rom the seonara, (©) Why is timporantto practice the te dit? ‘Task 2: Managing risks for those working from home 2 Comment an the erganisatlon's approach to managing rss o those working from nome. Note: You should support your answer, where applicable, using relevant Information tam the seenar, ‘Task 3: Suitability of the generic risk assessment / risk assessments 3 Based on the scenario only, other than working from home, comment onthe ‘organisation's approach to assessing health and safely risks. : Monitoring and measuring (auslts) 4 (@) 0) Baseeton he scenario only, whats negative about the HSM's ‘auating approach? (Based on the scenario ony, what is postive about the HSM's auditing approach? (b) Based onthe scenario only, what is negative about the Directors" response tothe aut? Task 5: Adequate first-aid provision ‘5 What would you consider in a review to determine I fst provision is realistic and proportonata at MSL? ‘Note: You should support your answer, where applicable, using relevant Information from the seenar, o (10) 6 10) a5) o (15)‘Task 6: Health and safety management roles and responsibilities 5 Comment on the effectiveness of roles and responsibil in relation to health ‘and safety management at MSL. (10) ‘Note: You shou focus on oles and responsible and not the health ard ‘Safety management system ‘Note: You should support your answer, where applicable, using relevant information from the sconaro. ‘Task 7: Financial arguments to improve health and safety 7 What financial arguments could you use te convince the Directors that heath and safety needs tobe improved? (10) ‘Task 8: Human factors 8 Based onthe scenario only, what organisational factors might have negatvly Influenced heat and safety behaviour at MSL? 10) End of examination "Now fllow the instructions on submiting your answers 0000 ENG OBE DPT DCE @ NERO BT