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Huawei Smart PV Community Bonus Point Rules

Huawei Smart PV Community Rewards Module is operated by Huawei Digital Power Technologies Co. Ltd and its
affiliates (collectively, "Huawei", "we", "us", and "our"). The Huawei Smart PV Community Bonus Point Rules
(referred to as the "Rules") are the terms and conditions that you must comply with when participating in the
Huawei Smart PV Community Bonus Point Incentive Program and redeeming bonus points. The Rules state the
conditions, requirements, and rights of Huawei Smart PV Community (referred to as the "Community") users to
obtain bonus points and redeem gifts in the Rewards Module.

I. Overview on the Bonus Point Incentive Program


Huawei Smart PV Community has established the Bonus Point Incentive Program (referred to as the "Program")
for installers and their legally authorized representatives who meet the applicable conditions. The Program aims
to bring out the passion and enhance service capabilities of Huawei Smart PV installers so that they can provide
better services to end users.

II. Participation Qualifications


Huawei can decide when and where to start or end the Program. Those who meet the following two conditions
can participate in the Program:
(1) Registered installer on the Huawei FusionSolar Smart PV Management System who has successfully registered
an account in the Community. Community users who have not registered FusionSolar installer accounts can
obtain bonus points when participating in community events. However, the bonus points cannot be used to
redeem gifts because the users do not meet the participation qualifications.
(2) Registered installers whose country has launched the Rewards module in the Community.

III. How to Obtain Bonus Points


Installers who are qualified to participate in the Program and their legal authorized representatives (referred to
as "participants") can obtain bonus points in the following three ways:
(1) Participate in online and offline events organized by the Events module of the Community and obtain bonus
points based on the bonus point accumulation rules. To obtain bonus points, register in the Events module of the
Community if you participate in an online event or sign in for the event if you participate in an offline event.
(2) Log in to the Huawei FusionSolar Smart PV Management System and add the installed Huawei inverters,
optimizers, and energy storage systems (ESSs) to the FusionSolar account. On the Claim more points page, enter
the FusionSolar account and the SNs of the devices that comply with the bonus point clauses, and click Submit.
The corresponding bonus points can be obtained after the review and approval of the Community.
Devices comply with the bonus point clauses refers to the devices that meet the requirements for: (1) Device
type (2) Production date (3) Network access (4) Device model. For details about the production date, see
"Restrictions" mentioned below. For details about device types and device models, see "Applicable product
types" mentioned below. Network access refers to adding devices to the installation provider's FusionSolar
account.

1. Restrictions: Inverters (≤ 25 kW), optimizers, and the Production date of the ESSs are on or after January 1, 2020.
Production date: The third to fifth digits in the device SN indicate the production date. For example, **213*******
indicates that the device was manufactured in March 2021.
2. Applicable product types: See the following table.
Product Type Product Model
Inverter SUN2000L-2KTL, SUN2000L-3KTL, SUN2000L-3.68KTL, SUN2000L-4KTL, SUN2000L-
4.6KTL, SUN2000L-5KTL, SUN2000L-2KTL-L0, SUN2000L-3KTL-L0, SUN2000L-4KTL-L0,
SUN2000L-5KTL-L0, SUN2000-2KTL-L1, SUN2000-3KTL-L1, SUN2000-3.68KTL-L1,
SUN2000-4KTL-L1, SUN2000-4.6KTL-L1, SUN2000-5KTL-L1, SUN2000-6KTL-L1, SUN2000-

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3KTL-M0, SUN2000-4KTL-M0, SUN2000-5KTL-M0, SUN2000-6KTL-M0, SUN2000-8KTL-
M0, SUN2000-12KTL-M0, SUN2000-15KTL-M0, SUN2000-17KTL-M0, SUN2000-20KTL-
M0, SUN2000-3KTL-M1, SUN2000-4KTL-M1, SUN2000-5KTL-M1, SUN2000-6KTL-M1,
SUN2000-8KTL-M1, SUN2000-12KTL-M2, SUN2000-15KTL-M2, SUN2000-17KTL-M2,
SUN2000-20KTL-M2, SUN2000-12KTL-M5, SUN2000-15KTL-M5, SUN2000-17KTL-M5,
SUN2000-20KTL-M5, SUN2000-25KTL-M5
Optimizer SUN2000P-375W, SUN2000-450W-P, SUN2000-450W-P2, SUN2000-600W-P, MERC-
1100W-P, MERC-1300W-P
ESS LUNA2000-5KW-E0

(3) Participate in other bonus point activities organized by Huawei irregularly. For details, see the specific activity
notices.

IV. Bonus Point Accumulation Rules

(1) Participate in online and offline events organized by the Events module of the Community:
1. Five points are accumulated for one online event.
2. Fifteen points are accumulated for one offline event.

(2) On the Huawei Smart PV Management System, add Huawei inverters, optimizers, and ESSs that meet the
bonus point clauses to the installer's FusionSolar account (Path: Setup wizard > Scan to Create Plant > Add plant or
Connect to existing plant on the Huawei FusionSolar app). On the Claim more points page, enter the FusionSolar
account and the SNs of the devices that comply with the bonus point clauses. The corresponding bonus points can
be obtained according to the following rules:
1. Ten points are accumulated for every 1000 watts of an installed Huawei inverter. For example, participants can
obtain 200 points when installing a Huawei inverter SUN2000-20KTL-M2.
2. Two points are accumulated for an installed Huawei optimizer.
3. Ten points are accumulated for every 1000 watts of an installed Huawei ESS.
Huawei can change the bonus point accumulation rules for each of the above products at any time according to its
business plan.
4. Extra bonus points: If an installer completes the local commissioning of Huawei PV devices and binds the devices
to the Huawei Smart PV Management System, and the installer is granted the Huawei Smart PV installer certificate
of the corresponding level after he/she passes the exam in the Certification module of the Community, the installer
can obtain an extra 0.5 times of bonus points (excluding bonus points from online and offline events). For example,
participants can obtain 200 points when installing a Huawei inverter SUN2000-20KTL-M2, and an extra 100 points
after the account passes the certification. In total, 300 points are accumulated. If the installer has claimed bonus
points and then passes the certification, the installer can obtain only 200 points even after commissioning and
binding the device to the Huawei Smart PV Management System. The validity period of each certification is one year.
Installers can obtain extra bonus points only when the certificate is within the validity period. To obtain extra bonus
points, ensure that the preceding conditions are met. If the preceding conditions are not met, installers cannot
obtain or supplement extra bonus points.

V. Bonus Point Management and Usage


(1) Validity Period of Bonus Points
1. Points accumulated in a calendar year and credited to a participant's community account will expire 24 months
after the end of that calendar year. For example, points accumulated at any time in the calendar year 2020 will
expire on January 1, 2023, and the due points will be automatically cleared from the participant's community
account on the expiration date.
2. If Huawei decides to end the Program, Huawei shall notify the participants to redeem the points by email, SMS,
or any other means at least three months in advance. If a participant fails to redeem the bonus points within the
time limit notified by Huawei, it will be deemed that the participant gives up the bonus points and redemption
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rights.
(2) Bonus Point Usage
1. The bonus points accumulated by participants in the Community cannot be transferred, given to others, or
circulated in any other way.
2. Bonus points can be redeemed for gifts provided in the Rewards module of the Community. For details about the
redemption rules, see Article VIII.

(3) Bonus Point Cancellation


If a participant obtains bonus points by violating bonus point rules or using improper means (including but not
limited to cheating, score manipulation, disturbing/damaging the system, and malicious exploitation of
vulnerabilities), Huawei has the right to cancel all or part of the bonus points in the participant's account based on
the severity of the participant's behavior. If bonus points have been redeemed, Huawei has the right to ask the
participant to return the gifts redeemed by the bonus points.

VI. Bonus Point Redemption


(1) The bonus points obtained in accordance with the Rules will be credited to participants' accounts and can be
redeemed for gifts. For gifts that can be redeemed for, see https://community.solar.huawei.com/en/. Huawei
can adjust the gifts based on the supply of goods in different countries. If the selected gift is out of stock, the
participant can select another gift of the same value or cancel the gift redemption, and the related bonus will
be returned to the participant's community account.
(2) In countries or regions where the Rewards module has not gone live, community users can obtain bonus
points according to Article IV, but cannot redeem gifts temporarily. After the Rewards module goes live,
community users can redeem bonus points according to Article V. The go-live plan of the Rewards module in
different countries or regions is determined by Huawei based on the business development.
(3) The redeemed gifts are brand new. Manufacturers or sellers are responsible for the quality of the gifts. Unless
otherwise specified by local laws, Huawei is not responsible for the gifts redeemed with bonus points. If the
gifts received are defective, participants can contact Huawei for help. For details, see section "Contact Us."
(4) Gifts redeemed by bonus points cannot be used for transactions. Otherwise, both transaction parties shall
bear the consequences of the transaction.
(5) To comply with local laws and/or adjust Huawei's business plans, Huawei reserves the right to close the local
Rewards page to end the Program, or adjust redeemable gifts at any time.

VII. Disclaimer
(1) The Huawei Parties are not liable for any losses or damage caused to you in whole or in part by you relying
upon, using, or interpreting the Program or other information obtained through your (or any other person's)
access to and/or use of the Program.
(2) To the maximum extent permitted by applicable law in your jurisdiction, the Huawei Parties are not liable to you or to
anyone else for any liabilities, losses, damages, or compensations if you or anyone else are unable to access or use the
Program or the web pages due to:

1. Any suspension or termination of the Program by us to enable maintenance work or updates to systems,
software, or hardware to be carried out;

2. Any delay or failure of a system or network communication that is owned or controlled by someone other than
us;

3. Any errors or interruption due to hacker attacks or similar security breaches; or

4. Any other event or occurrence beyond our reasonable control.

(3) The web pages and the Program are provided on an "as-is" and "as-available" basis without any
representation or endorsement of any kind. To the maximum extent permitted by applicable laws in your

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jurisdiction, the Huawei Parties disclaim any and all warranties, conditions, or other clauses of any kind,
express or implied, and make no guarantee, undertaking, representation, or warranty for the following:
1. The completeness, accuracy, reliability, or timeliness of any of the content made available on or through the
Program.

2. The quality and after-sales service of gifts redeemed through participation in the Program.

VIII. Privacy Statement


When participants accumulate and redeem bonus points according to the Rules, we will collect and use
participants' personal data in accordance with the Program. We will use and protect participants' personal data
in accordance with the Privacy Policy of the Community.

IX. Dispute Resolution


The formation, interpretation, and operation of the Rules and any dispute or claim arising out of or in connection
with it (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of
local court. Both parties agree that the Rules are signed in the Longgang District of Shenzhen, and that any dispute
arising out of the Rules or related to this Rules shall be submitted to the court with jurisdiction in the place where
the contract is signed for settlement.

X. Validity of Clauses
If any clause (or part of a clause) of the Rules is ruled by a court of competent jurisdiction or any other competent
authorities to be void, invalid, or unenforceable, it shall be deemed that such a clause has been deleted fro m the
Rules and all the remaining clauses of the Rules shall remain in full force and effect to the extent that they are
capable of standing without the clauses ruled void, invalid, or unenforceable.

XI. Account Security


You must keep the username and password of your community ID secret and confidential, and you must not share
them with anyone else. We recommend that you choose a strong password and keep it secure. You are responsible
for keeping your password safe, and shall bear any losses, damages, liabilities, or claims of any sort as a result of you
providing your community ID details to a third party.

XII. Revision and Update of the Rules


Huawei may revise the bonus point rules at any time by updating this page. Your continued use of the
Community after any such changes are released shall be deemed as your acceptance of said changes.

XIII. Contact Us
If you have any questions about the Rules or bonus point redemption, please contact us using the following
information: Send an email to installercert@huawei.com.

Last updated: May 2023


Huawei Digital Power Technologies Co., Ltd.

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