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  • Als - Cso Report

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    Christian Dominique Garcia
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    The field service report documents a preventative maintenance visit. It records the client and product information, details of the field engineer assigned, and the resolution time. The nature of the problem is listed as preventative maintenance. The actions taken and any parts needed are documented. A customer survey to rate the quality of service and provide feedback is included at the end, along with signatures to verify issue resolution.

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    reports

    Original Title

    ALS_CSO REPORT

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    The field service report documents a preventative maintenance visit. It records the client and product information, details of the field engineer assigned, and the resolution time. The nature of the problem is listed as preventative maintenance. The actions taken and any parts needed are documented. A customer survey to rate the quality of service and provide feedback is included at the end, along with signatures to verify issue resolution.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views1 page

    Als - Cso Report

    Uploaded by

    Christian Dominique Garcia
    The field service report documents a preventative maintenance visit. It records the client and product information, details of the field engineer assigned, and the resolution time. The nature of the problem is listed as preventative maintenance. The actions taken and any parts needed are documented. A customer survey to rate the quality of service and provide feedback is included at the end, along with signatures to verify issue resolution.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    FIELD SERVICE REPORT

    Activity Date: Incident ID:


    Initial Status: Initial Remarks:
    Client’s Information
    Company Name / Store ID: Contact No:
    Complete Address:
    Contact Person: Email Address:
    Product Information
    Product Name: Model No.:
    Product/Serial No: Description:
    Field Engineer’s Details
    Assigned FE:   Resolution Start:  
    Launch Point:   Resolution End:  
     
    Nature of Call /
    Problem: ATI PREVENTIVE MAINTENANCE 

    Actions Taken / Recommendation 


    Part/s needed:

    Customer Survey / Feedback


    Share Your Feedback Extremely Sad Sad Neutral Happy Extremely Happy

    O O O O O
    How would you rate your overall
    quality of service you received from
    Action Labs?
    General Feedback/Comment on ALS: If you wish not to answer the survey, please sign here

     O
    Issue Resolved? YES  O NO

    Prepared by / Assigned FE: Verified by: Client's Signature Over Printed Name:

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