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    NaGy Mostafa
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    The document provides information about the candidate's education, qualifications, work experience, and interests. The candidate holds a Bachelor's degree in accounting from Mansoura University. They completed an NTI full stack grant from the Ministry of Communications and Technology focused on front-end technologies like JavaScript, CSS, and HTML. For work experience, the candidate worked as a sales manager for a company for over a year and is currently in a technical support role troubleshooting software and hardware issues and communicating with customers. Their skills include programming languages like PHP and JavaScript as well as frameworks like Bootstrap, Angular, and Laravel.

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    frontend-backend programming

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    The document provides information about the candidate's education, qualifications, work experience, and interests. The candidate holds a Bachelor's degree in accounting from Mansoura University. They completed an NTI full stack grant from the Ministry of Communications and Technology focused on front-end technologies like JavaScript, CSS, and HTML. For work experience, the candidate worked as a sales manager for a company for over a year and is currently in a technical support role troubleshooting software and hardware issues and communicating with customers. Their skills include programming languages like PHP and JavaScript as well as frameworks like Bootstrap, Angular, and Laravel.

    Copyright:

    © All Rights Reserved
    Download as TXT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views2 pages

    New Text Document

    Uploaded by

    NaGy Mostafa
    The document provides information about the candidate's education, qualifications, work experience, and interests. The candidate holds a Bachelor's degree in accounting from Mansoura University. They completed an NTI full stack grant from the Ministry of Communications and Technology focused on front-end technologies like JavaScript, CSS, and HTML. For work experience, the candidate worked as a sales manager for a company for over a year and is currently in a technical support role troubleshooting software and hardware issues and communicating with customers. Their skills include programming languages like PHP and JavaScript as well as frameworks like Bootstrap, Angular, and Laravel.

    Copyright:

    © All Rights Reserved
    Download as TXT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Education and Qualifications

    Bachelor of accounting : Faculty of commerce

    Mansoura university sep 2015 july 2019

    NTI full stack grant

    Ministry of Communications and Technology

    march 2021 june 2021

    Front-end technology: Expertise in front-end technologies, including JavaScript,


    CSS3 and HTML5 and third-party libraries such as React Js, Angular, jQuery and LESS
    Development languages: Knowledge of server-side programming languages including
    Net, Java, Ruby and Python
    Database and cache: Familiarity with DBMS technology, including SQLServer, Oracle,
    MongoDB and MySQL and caching mechanisms such as Redis, Memcached and Varnish
    Basic design ability: Including knowledge of UI/UX and basic prototype design
    Server: Experience working with Nginx or Apache servers with a solid background in
    Linux
    Excellent writing and communication skills
    Ability to visualize a proposed system and be able to build it

    Work experience

    sales manager contenental company augusy 2019 august 2020

    Achieving growth and hitting sales targets by successfully managing the sales team

    Designing and implementing a strategic sales plan that expands company’s customer
    base and ensure it’s strong presence

    Managing recruiting, objectives setting, coaching and performance monitoring of


    sales representatives

    technical support : programming company


    efadh company

    june 2022 august 2023

    Research and identify solutions to software and hardware issues

    Diagnose and troubleshoot technical issues, including account setup and network
    configuration

    Ask customers targeted questions to quickly understand the root of the problem

    Talk clients through a series of actions, either via phone, email or chat, until
    they’ve solved a technical issue

    Properly escalate unresolved issues to appropriate internal teams (e.g. software


    developers)

    Provide prompt and accurate feedback to customers

    Refer to internal database or external resources to provide accurate tech solutions


    Ensure all issues are properly logged

    Prioritize and manage several open issues at one time

    Follow up with clients to ensure their IT systems are fully functional after
    troubleshooting

    intersets

    basketball & music

    skills

    HTML , CSS , JavaScript , PHP

    Bootstrap & Angular Js

    Jquery

    SQL Databases

    laravel

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