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The Use of Person–Group Fit for Employment Selection: A Missing Link in Person–Environment Fit • 227

THE USE OF PERSON–GROUP FIT FOR


EMPLOYMENT SELECTION: A MISSING
LINK IN PERSON–ENVIRONMENT FIT

James D. Werbel and Danny J. Johnson

Given an increased emphasis on work teams in organizations, it is important to select applicants


based on their ability to make contributions to a given work team. This paper proposes that
person–group fit should be useful to select applicants for work teams and suggests that effective
use of person–group fit will create both more cohesive work units and more effectively function-
ing work units. It proposes ways to make valid and reliable assessments of person–group fit that
could be used to minimize bias in the selection process. Finally, it addresses several implications
of using the person–group fit paradigm for human resource management practice. © 2001 John
Wiley & Sons, Inc.

Introduction chine required in the assembly process. While


all workers were cross-trained to perform more
In 1992, a manufacturer of electro-mechani- than one assembly task and each worker ro-
cal control devices formed four cells of workers tated to a different assembly task on a periodic Within one
year of
to assemble relays. Each cell was dedicated to basis to reduce the risk of repetitive motion
implementation,
the assembly of a family of relays and con- injuries, not all workers were trained to per- the first cell was
tained all of the equipment necessary to do form all assembly tasks. A large amount of considered to be
so. Each cell was staffed by two to four cross- work-in-process inventory existed in the func- an overwhelming
trained workers who were expected to work tional layout which effectively served to success.
interdependently as a team to coordinate and decouple the assembly stations and allow the
perform the tasks required to assemble the assembly workers to operate relatively inde-
relays demanded. pendent of one another. Lead times to
This method of work organization was in assemble a batch of relays were also long, av-
direct contrast to the functional or job shop eraging 1.5 weeks.
layout that preceded the development of the Within one year of implementation, the
cells. In the functional layout, similar types first cell was considered to be an overwhelm-
of machines were grouped in one area on the ing success. Productivity was up 40%; the lead
plant floor. Relays were produced in large time to assemble a batch of relays had dropped
batches and when a particular assembly op- to 2–4 hours; and work-in-process inventory
eration was complete at one machine, the had been drastically reduced. In contrast, the
entire batch was transferred to the next ma- performance of the other three cells was no

Human Resource Management, Fall 2001, Vol. 40, No. 3, Pp. 227–240
© 2001 John Wiley & Sons, Inc.
228 • HUMAN RESOURCE MANAGEMENT, Fall 2001

better than in the previous system, and the namic work environments that mandate the
plant had trouble meeting the required pro- adaptable use of human resources (Cascio,
duction volumes. After a year and a half of 1995; Cardy & Dobbins, 1996; Carson &
operation, the three cells with poor perfor- Stewart, 1996). In such environments, job
mance were dismantled, and the previous analysis must be supplemented with a new
functional method of work organization was form of work analysis, called person–group fit,
restored for those products. that considers the fit between the individual
While a number of factors contributed to and the group to determine the broader set of
In such the poor performance of the three cells, dis- worker requisites.
environments, cussions with the production manager The case of the plant assembling relays
job analysis must indicated that worker problems were the pri- lends validity to this claim. All of the employ-
be supplemented
mary cause of the cell failure. In the successful ees selected for the cells had the technical
with a new form
of work analysis, cell, the workers cooperated well; they were capabilities to perform the assembly operations
called person– willing to learn all of the assembly tasks re- required, and some of them had performed
group fit, that quired; and they were willing to assume all assembly operations in the previous func-
considers the fit responsibility for the cells’ performance. In tional layout. The broad based skills required
between the contrast, workers in the three cells that failed to work together as a team, to control the flow
individual and
the group to did not want to become cross-trained to per- of production with the cells, etc., were present
determine the form all assembly tasks; they did not want to in the cell that was a success and lacking in
broader set of work with each other and try the new method the cells that failed. In addition, the plant
worker of production. manager said these team-based characteris-
requisites. As this example illustrates, selection of tics, as well as overall employee attitude
employees for team-oriented environments towards team-based work, would be more care-
such as this must go beyond the traditional fully assessed when selecting employees for
job analysis. Traditional job analysis empha- any future cells.
sizes person–job fit which identifies the Due to the increased use of teams in or-
technical skills, knowledge, and abilities an ganizations (DeSanctis & Poole, 1997), the
individual needs to perform the required job current paper focuses on person–group fit in
tasks. Exclusive use of job analysis is appro- employment and/or team member selection
priate in a functional type of work processes. Research is lacking on ways to
organization where workers operate relatively achieve person–group fit and how to effec-
independent of one another and with clearly tively use person–group fit as a tool to enhance
designated job responsibilities. It is insuffi- team effectiveness. This paper first describes
cient, however, for identifying the worker the different types of person–group fit (PG
qualifications necessary to operate in a team fit) and then compares PG fit to person–job
oriented work environment that requires (PJ fit) and person–organization fit (PO fit).
more flexibility with job responsibilities. It then presents a model that illustrates the
In fact, Cardy and Dobbins (1996) sug- impact of PG fit on organizational effective-
gest that one of the most significant barriers ness and raises some methodological issues
to implementing team based processes is that to consider when assessing PG fit. Finally, it
human resource management practices are raises several research questions about human
based on traditional job analysis. Traditional resource practices related to the use and ef-
job analysis, which rigidifies job responsibili- fectiveness of PG fit.
ties and lessens adaptive responses, focuses
exclusively on the individual level of analysis Person–Group Fit
and ignores the group level of analysis needed
for selecting employees for team-oriented en- Werbel and Gilliland (1999) defined PG fit as
vironments. While person–job fit is important the match between the new hire and the im-
for ascertaining individual ability to perform mediate workgroup (i.e., coworkers and
the technical aspects of the job, it is insuffi- supervisor); however, when a new group is
cient for selecting employees as industry being formed from an existing pool of employ-
increasingly moves to more complex and dy- ees, the same concept applies. It is important
The Use of Person–Group Fit for Employment Selection: A Missing Link in Person–Environment Fit • 229

for the members of any new or on-going team being on group productivity. For example, a
to have appropriate attributes to work effec- team may lack someone to play the role of an
tively with each other. initiator who is responsible for getting a group
PG fit is based on the idea that many to explore new ideas. Groups that have mem-
employment positions require interpersonal bers who are deficient in this role are likely to
interactions with group members. A resist ideas associated with continuous im-
newcomer’s or an existing employee’s ability provement. Thus, for the group to pursue the Since all group
to develop and support quality interpersonal concept of continuous improvement, the members have
interactions affects his/her abilities to make group needs to have someone play an initia- some personal
assets and
distinctive contributions to the work unit. tor role. Complementary PG fit is more deficiencies
Quality interactions are important because concerned with abilities to help with group related to
they enhance the performance of other dynamics than to help with the technical as- supporting group
group members whose job performance is pects of the job. performance,
partially dependent on the newcomer’s abili- In the organizational entry literature, group
performance is
ties to effectively interact with them. As complementary fit may be less widely con-
enhanced when
Montgomery (1996) suggested, interper- sidered as a basis for establishing PG fit than the deficiencies
sonal interactions may be more critical than is supplementary fit. There may be a bias to- of one team
technical job skills in evaluating employee ward considering fit as developing similar member are
performance in some organizations. qualities among group members. For ex- complemented by
the strengths of
A match between the new hire and the ample, Van Maanen (1975) suggested that
another team
immediate work group is based on attaining organizational socialization was completed member.
both supplementary and complementary PG after employees accepted work norms. Simi-
fit. Supplementary PG fit occurs when a new larly, Ferris, Youngblood, and Yates (1985)
hire shares similar qualities with other group viewed PG fit as similarities on personality
members (cf. Muchinsky & Monahan, 1987). characteristics. While supplementary fit is
In order to develop effective interpersonal in- important, complementary PG fit is equally
teractions, it is important for team members important because group performance is of-
to share certain beliefs and values. When ten enhanced when diverse human resources
shared, these beliefs and values become criti- are brought together (Tziner, 1988). Thus,
cal group norms. Research demonstrates that being able to identify applicants’ value-added
those who accept group norms are likely to attributes to a work group are important for
express more positive work attitudes than effective group performance.
those who do not accept the group norms In summary, it is important to consider
(Ostroff & Kozlowski, 1992). both supplementary and complementary PG
Complementary PG fit occurs when new- fit when selecting employees to work in
comers have distinctive qualities or teams. In other words, both the environmen-
characteristics that complement or support the tal culture with personal values fit and the
characteristics of the other group members environmental demands with personal abili-
(Muchinsky & Monahan, 1987). Since all ties fit are needed for effective group
group members have some personal assets and performance. The presence of one without
deficiencies related to supporting group per- the other is likely to lead to dysfunctional
formance, group performance is enhanced groups as they either lack cohesiveness or
when the deficiencies of one team member lack the abilities needed to perform essential
are complemented by the strengths of another group functions.
team member. Thus, complementary PG fit is
based on determining human resource defi- Differences Between PJ, PG, and PO Fit
ciencies in a group and then identifying
compensatory human resource attributes that PG fit is different from either PO fit or PJ fit
need to be acquired or developed. This type (Kristof, 1996; Werbel & Gilliland, 1999). Al-
of fit is directly related to the fit between en- though all three types of fit are likely to impact
vironmental demands and personal abilities both worker motivation and organizational
(Edwards & Cooper, 1990) with the emphasis effectiveness (see Table I), each does so in a
230 • HUMAN RESOURCE MANAGEMENT, Fall 2001

different manner. PJ fit is concerned with find- organizational socialization processes


ing a match between the skills, knowledge, and (Chatman, 1989). It impacts worker motiva-
abilities needed to perform the relatively static tion because organizations offer different
technical aspects of a job and individuals who types of incentives to create an organizational
have these abilities. Traditional job analysis is culture. Based on expectancy theory prin-
the basis for assessing this fit. If one has the ciples applied to an entire organization, it
requisite abilities to perform a job, self-effi- would be important to have employees who
cacy is likely to be high, resulting in a positive value the incentives that are being offered to
influence on worker motivation (Bandura, all employees. Employees who discount the
1991). In addition, since good PJ fit results in dominant incentives are likely to be less mo-
high job proficiency, work is likely to be ac- tivated than those who value such incentives.
complished quickly and with higher quality In a related manner, PO fit and effective so-
than in circumstances when the job profi- cialization are likely to improve work attitudes
ciency is low. This in turn, improves and retention rates (Kristof, 1996).
organizational effectiveness. To further distinguish between PO and PG
PG fit is conducted at the group level of fit, consider the following example. A manu-
analysis. Based on the evidence that peer in- facturer of hydraulic components makes
fluence is a motivation force, employees are extensive use of semiautonomous work group
likely to value having the prestige of their val- structures in the form of production cells on
ued colleagues and work hard to achieve that the factory floor. In this case, the ability to
prestige (Ferris & Mitchell, 1987). As men- work with others as a team is a general at-
tioned by one autoworker, “If I don’t do my tribute for PO fit; however, the same
job properly, the next person on the line is manufacturer suggests that very different
going to know about it and they are going to norms exist in particular cells across different
tell me about it. For that reason, I want to do shifts and that mixing membership across
my job better” (Besser, 1995, p. 389). PG fit shifts for the same work cell would not work.
is likely to increase this motivational compo- Thus, the same work cell for each shift would
nent by increasing opportunities for determine PG fit differently.
developing collegial relationships. Additionally, Ideally, all three types of fit are important.
PG fit is likely to impact organizational effec- Organizations should make efforts to address
tiveness by promoting group cooperation and all three types of fit given that each impacts
synergy (Werbel & Gilliland, 1999). This as- worker motivation and organizational effec-
sumption is a critical component underlying tiveness. In order to be able to use PG fit in
the adoption of work teams in organizations. conjunction with other types of fit, it is im-
Finally PO fit is conducted at the orga- portant to understand how PG fit impacts
nizational level of analysis. It concerns the organizational effectiveness; therefore, we pro-
match between the worker and the organiza- pose a model of PG fit and its effects on
tional culture and is concerned with organizational effectiveness.

TABLE I A Comparison of Types of Person–Environment Fit.

Type of Fit Level of Motivational Components of


Analysis Component Organizational Effectiveness

Person–job fit Individual Self-efficacy Job proficiency


(PJ fit)

Person–group fit Group Social facilitation Group cooperation


(PG fit) Group synergy

Person–organization fit Organizational Effective incentives Retention rates


(PO fit) Work attitudes
The Use of Person–Group Fit for Employment Selection: A Missing Link in Person–Environment Fit • 231

FIGURE 1. Person–group Fit Model.

A Model of PG Fit to have the greatest impact on group mainte-


nance issues associated with group
In order to understand the importance of PG cohesiveness and cooperation. Group cohe-
fit in the selection process, this paper proposes siveness is important to consider as a criterion
a model of PG fit that shows how the compo- variable because a meta-analysis reported that
nents of PG fit interrelate to both individual group cohesiveness is positively associated
and group member performance. The model with group productivity (Evans & Dion, 1991).
contains the complementary and supplemen- Furthermore, there is evidence that this rela-
tary aspects of PG fit, addresses group and tionship is even stronger when group members
individual consequences of PG fit, and con- accept the goals of the group (Greene, 1989).
siders the relevant human attributes that For example, the members of the relay assem-
contribute to PG fit. bly cell (illustrated in the introduction to this
paper) that performed well appeared to have
Criterion Variables a high level of group cohesion. They accepted
the goals established for the cell and were will-
PG fit is targeted towards group level variables ing to work together to achieve those goals.
associated with organizational effectiveness. These aspects were missing in the cells that
If an existing group can achieve a degree of were subsequently disbanded.
both complementary and supplementary PG Supplementary fit is likely to influence
fit with a newcomer to the group, that group group cohesiveness because sharing qualities
should sustain or enhance supportive inter- with other group members is likely to impact
actions that would facilitate the job the attraction of a newcomer to the group and
performance of all group members. Thus, cri- the group to the newcomer. Similarly, it may
terion variables associated with PG fit should also impact the willingness to remain a mem-
include indicators of group effectiveness. ber of group. Lau and Murnighan (1998)
Supplementary and complementary PG fit suggested that having similar qualities is likely
are likely to impact different dimensions of to minimize the existence of fissures in groups
group effectiveness. Supplementary fit is likely and consequently promote group cohesive-
232 • HUMAN RESOURCE MANAGEMENT, Fall 2001

ness. They also suggested that the personal 1988, Hollenbeck, Ilgen, LePine, Colquitt, &
qualities of a new group member are impor- Hedlund, 1998).
tant elements to consider in creating a Both aspects of PG fit (supplementary and
cohesive culture. Finally, Barrick, Stewart, complementary) are likely to influence the job
Neubert, and Mount (1998) suggested that performance of the individual group member.
as group members share consistently high lev- Employees are often expected to work with
els of extraversion, general intelligence, and other employees as a part of their regular job
emotional stability, supervisors are more likely responsibilities. The ability to perform a job
to perceive that these groups work more ef- that is dependent on the actions of other em-
… group fectively as a unit than do groups who do not ployees requires the employee to have
members may
share these qualities. broad-based abilities (complementary PG fit)
have different
perceptions In contrast to supplementary fit, comple- and the appropriate work values and norms to
about the mentary PG fit is more likely to influence effectively interact with other employees
importance of group task orientation and boundary spanning (supplementary PG fit). These effective inter-
different group functions than group maintenance orienta- actions are likely to occur when PG fit is used
norms and
tion. To successfully complete its work, some in the selection process.
differing
perceptions group members need to assume group respon- The socialization literature (Chatman,
about the sibilities associated with project initiation, 1989) provides a theoretical basis for the im-
relative problem solving, communicating, monitoring, pact of PG fit on the stress related to individual
importance of a and coordinating activities both within the work adjustment, which ultimately affects in-
newcomer’s role work unit and with other work units. These dividual performance. Within this context,
responsibilities.
responsibilities are important for guiding a Feldman (1976) suggested that one of the criti-
group through decision-making processes and cal elements of the early socialization process
helping the group to implement designated is to gain role clarity. Role ambiguity is in-
courses of actions. versely related to PG fit. For example,
If group members have significant defi- newcomers are likely to experience role ambi-
ciencies in any of the task-oriented or guity regarding the group power structure,
boundary spanning responsibilities, the group coalitions, and work norms. This can be a
is likely to have some difficulties in making source of stress that needs to be addressed
and/or implementing high quality decisions. before newcomers can effectively adjust to the
For example, a project team of public accoun- new job. Similarly, the socialization research
tants may currently have members with good suggests that newcomers who actively seek
computer abilities, writing abilities, and tech- information about their work environment,
nical skills, but none have the necessary perform their work more effectively (Ashford
abilities to interface with the customer. In this & Tsui, 1991) and are less likely to perceive
case, a new hire would need to have the abil- role ambiguity (Miller & Jablin, 1991) than
ity to be an effective boundary spanner, are those who do not actively seek informa-
perhaps even more than being a top quality tion about their work environment.
technical accountant, given that other group Communicating aspects of PG fit during
members can make these technical contribu- the interview process may also impact a
tions. Additionally, a sheet metal manufacturer newcomer’s level of interpersonal role conflict.
that has successfully implemented cell manu- To some extent, group members may have dif-
facturing emphasizes role diversity in its ferent perceptions about the importance of
training programs when a new cell gets cre- different group norms (Lau & Murnighan,
ated. A company representative suggests that 1998) and differing perceptions about the rela-
this was a critical element in creating effec- tive importance of a newcomer’s role
tive work teams in a union environment. responsibilities. Lau and Murnighan (1998)
Finally, research suggests that the greater de- suggested that such disagreements are likely
gree of skill diversity with the group, the to turn the selection process into a political
greater the group effectiveness (Watson, process to gain support for the objectives of
Kumar, & Michaelson, 1993), especially in the respective subgroups. For example, in
high task interdependency situations (Tziner, some universities it is not uncommon for fac-
The Use of Person–Group Fit for Employment Selection: A Missing Link in Person–Environment Fit • 233

ulty members to argue about the most desir- norms (Shaw, 1981). While there has been
able qualities of applicants in regards to less research on the effects of work norms
teaching and research. More teaching oriented on the interactions among group members
faculty may favor hiring someone who has than on work values, socialization research
values reflecting teaching, and more research emphasizes the importance of shaping em-
oriented faculty may favor hiring someone who ployee work norms (Van Maanen, 1975). For
has strong research values. When this occurs, example, Murnighan and Conlon (1991) re-
a newcomer is likely to experience interper- ported that a successful British string quartet
sonal role conflict with the conflicting achieved supplementary fit by sharing work
teaching and research role expectations of the norms that developed from a common men-
different subgroups. tor who conveyed the same way of playing
Given the pace
One way to manage this type of role con- music. The importance of different work of change in the
flict is to gain common agreement about the norms is likely to vary significantly across workforce,
appropriate role behaviors among all group groups and can be quite diverse. For example, generalized
members prior to the search process. Given work norms could be based on reactions to abilities may be
that the basis for determining PG fit should time, autonomy, co-worker support, accep- more useful over
the long term
be developed prior to the selection process, tance of authority, or risk taking. than are specific
the process could be used to openly discuss Perhaps an essential element to consider technical skills
differing role perceptions. If the group is able is that norms and the values associated with that become
to resolve these differences prior to the search those norms appear to be most critical to a obsolete.
process and to agree on shared role expecta- group when those values comprise a central
tions; newcomers are less likely to experience role in the group identity (Feldman, 1984).
role stress from conflicting role expectations. Thus, groups may share some values, but cer-
Communication about role expectations is tain values will be more critical for
likely to minimize newcomers’ role conflict supplementary PG fit than are values that are
(Miller & Jablin, 1991). unrelated to the group identity.
The predictors of complementary PG fit
Predictor Variables need to be associated with abilities to effec-
tively perform task and boundary spanning
Figure 1 (see the beginning of this main sec- functions. To address this issue, Lawler (1994)
tion) suggests that there are two important called for human resources to change from
predictors of supplementary fit: work values job based to competency based employment
and work norms. Groups tend to develop a set practices. This would help employers to de-
of values that reflect the group members’ in- velop an inventory of needed abilities that can
teraction style with the work context. For be employed for diverse organizational issues
example, the values associated with a “skunk and problems. Similarly, Packer and Pines
works” group that relies on informal commu- (1996) suggested that broad based abilities and
nication patterns and networks may be competencies are increasingly needed to have
different than a formal Research & Develop- successful careers. Given the pace of change
ment group (Peters & Waterman, 1982). in the workforce, generalized abilities may be
Sharing work values may influence interper- more useful over the long term than are spe-
sonal attraction in the selection process cific technical skills that become obsolete.
(Adkins, Russell, & Werbel, 1994), is an im- To a great extent, broad based competen-
portant aspect of interpersonal attraction in cies are likely related to group roles. For
intact teams (Galman, Jones, & Rozelle, example, Packer and Pines (1996) suggested
1996), and appears positively related to su- that problem solving abilities and system think-
pervisors’ assessment of group performance ing abilities are important broad-based work
(Adkins, Meglino, & Ravlin, 1996). competencies. Both of these would be impor-
Work norms are also important for tant for a group’s task orientation. Similarly,
supplementary PG fit. There are certain be- Packer and Pines (1996) suggest that team-
havioral expectations that group members are based interpersonal competencies such as
likely to share that eventually become group listening and personal qualities such as self-
234 • HUMAN RESOURCE MANAGEMENT, Fall 2001

objectivity are important worker attributes. can be used to systematically determine ap-
These could be supportive of the group bound- plicant attributes to establish PG fit. This
ary spanning functions. Thus, groups need to group role analysis requires:
inventory their broad-based competencies to
determine the broad-based abilities that are 1. An investigation of the group interac-
needed to achieve complementary PG fit. tion processes and the identification
Communication
is often In summary, PG fit is a multilevel vari- of critical group norms (used to as-
mentioned as a able. PG fit is likely to impact a newcomer’s sess supplementary fit).
critical issue role stress that would influence her/his job 2. The identification of any performance
influencing performance. It is also likely to impact the deficiencies of the different group
interpersonal quality of interpersonal interactions and there- roles (used to assess complementary
relationships in
groups.
fore the performance of all group members. fit).
This makes PG fit an important variable to 3. The specification of attribute levels
consider in the employment selection process. needed to fulfill the group’s needs in
When selecting employees based on PG fit, order to obtain both supplementary
employers should be concerned about indi- and complementary PG fit. Just as the
vidual based issues and how they contribute job analysis is unique for each posi-
to PG fit. Thus, an applicant’s values, work tion, the group role analysis needs to
norms, and specific competencies are impor- be unique for each group.
tant for determining PG fit.
Identification of Supplementary Fit Cri-
A Proposed Process to Assess PG Fit teria. The group role analysis for
supplementary fit should include a descrip-
As with any type of employee selection pro- tion of the way group members collectively
cess, procedures must be developed to assess conduct their work. Since the group norms
PG fit that minimizes the possibility of em- identified should represent relevant values or
ployment discrimination. Since a valid job work norms for determining supplementary
analysis process can be used to mitigate PG fit, they should be central to group inter-
charges of discrimination when using PJ fit action processes and to the identity of the
for employment selection (see Ward’s Cove v group. Norms related to communication,
Antonio, 1989), the development and use of time, and individualism are especially impor-
valid and reliable procedures can also miti- tant since they are likely to have an impact
gate charges of discrimination when using PG on interpersonal relationships. Communica-
fit for employee selection. While job analysis tion is often mentioned as a critical issue
has been developed to prevent discrimination influencing interpersonal relationships in
when using PJ fit for employee selection, and groups. To facilitate a climate of cooperation,
efforts have been proposed for PO fit (Bowen, groups may need to develop compatible work
Ledford, & Nathan, 1991), means of assess- norms and values regarding communication
ing PG fit have not been developed. This patterns. Individuals tend to develop certain
section first proposes a general methodology communication patterns, and McClane
for analyzing PG fit and then discusses issues (1991) notes that these communication styles
relating to the construct validity, predictive va- may vary in compatibility. In addition, com-
lidity, and reliability of the measurements used munication and information sharing are often
to assess PG fit. linked to issues such as interpersonal coor-
dination of activities (Stevens & Campion,
General Method of Analysis 1994) and cohesiveness (Ribner, 1980).
McGrath and Rotchford (1983) suggested
The methodology proposed for assessing PG that time orientation is an important factor that
fit in this paper is similar to that of job analy- affects interpersonal relationships in groups. In
sis. Just as job analysis can be used particular, they suggested that the ways groups
systematically to determine the requisite at- schedule, synchronize, and allocate time are
tributes to establish PJ fit, group role analysis important aspects of a unit’s culture and that
The Use of Person–Group Fit for Employment Selection: A Missing Link in Person–Environment Fit • 235

role conflict and role overload can be minimized Specification of Applicant Attribute and
if these time issues are managed well. One way Attribute Levels Needed. The last part of the
to manage these time issues is to select em- role analysis for establishing commensurate
ployees who fit into the temporal norms of the relationships is the group-role specification.
group. This is also compatible with notions The group role specification identifies appli-
raised earlier by Dawis and Lofquist (1984) cant attributes that fulfill the group’s needs
regarding project time orientation. to attain both supplementary and complemen-
Individualism may also be an important tary PG fit. This is analogous to the job
norm for supplementary PG fit. Some groups specification aspect of job analysis. Based on
may share norms allowing team members to the central values and work norms associated
work individualistically. Others may have with group norms and group members’ weak-
strong collectivistic norms. Team members nesses in the performance of central role
with the abilities to work with other team responsibilities, the role specification would
members who share similar attitudes towards identify the preferred applicant attributes.
working individualistically or collectivistically Thus, a group role specification is likely to
are likely to have more cooperative relation- include statements about work values, work
ships than team members who are norms, and broad based abilities that are
incompatible on these dimensions. Hofstede needed to perform different functional roles.
(1984) highlights the importance of this di-
mension across national cultures. This An Example Method for PG Fit
dimension may also be significant across Assessment
groups within an organization.
Identification of Complementary Fit Cri- To illustrate the concepts discussed in the
teria. The interaction description for previous sections, consider how PG fit might
complementary fit should include a descrip- be assessed in the context of a human re- Most importantly
tion of how group members interact to achieve source management department of four for
complementary
the group’s goals. The goal statement is equiva- employees and one of the four employees PG-group fit, it is
lent to the objective statement in job analysis. recently left. The group has been very infor- important to
It summarizes the expected outcomes of the mal in regards to authority and very flexible identify critical
group. This analysis also needs to specify the in sharing the workload. Before initiating the task and
critical role interactions in helping a group to search process, the group would need to con- maintenance
roles that are
achieve those goals. The group needs to iden- duct an analysis, based on group discussions, inadequately
tify the critical task roles delineated by Benne to establish the critical group norms that performed by
and Sheats (1948). This includes task roles would be used to assess supplementary fit. current group
such as coordinator, elaborator, information This would be based on group discussions. members.
seeker, and information giver. It also needs to This analysis would likely indicate the need
identify the critical maintenance roles such for the following work requisites:
as compromiser, encourager, and follower. It
should also examine important boundary span- 1. the ability to work without clear di-
ning roles that are identified by Ancona and rection from a superior,
Caldwell (1988). 2. an appreciation of collectivistic ap-
This analysis should be used to identify proaches to work efforts, and
the relative strengths and weaknesses of the 3. an ability to work patiently through
group with respect to its abilities to achieve problems.
the specified goals. Most importantly for
complementary PG-group fit, it is important For complementary fit, the group analysis
to identify critical task and maintenance would require an assessment of the strengths
roles that are inadequately performed by and weakness of current team members. This
current group members. The selection pro- analysis might indicate the present group is
cess could then emphasize compensatory weak in broad-based computer skills and lacks
applicant attributes to support group pro- someone who can play the initiator role of
cesses and goal attainment. guiding the group to work on specific prob-
236 • HUMAN RESOURCE MANAGEMENT, Fall 2001

lems and issues. While the ideal candidate procedures used must be reliable and have
would have both of these missing attributes, both construct and predictive validity. While
either of these attributes would be a valued predictive validity is often emphasized in se-
added contribution for the group. lection research, construct validity is also
This supplementary and complementary fit important (Schmitt & Landy, 1992), espe-
criteria would then be used during the resume cially when it addresses applicants’ abilities
examination and candidate interviewing pro- or other trait and value constructs (Harvey,
cesses to identify good candidates for the job. 1991). Since PG fit is particularly concerned
Resumes could be useful in looking for initia- about abilities and values, construct validity
tors (leadership positions) or an individual with is extremely important.
computer skills. The supplementary fit may be Edwards and Cooper (1990) proposed
best assessed by asking specific interview ques- three important issues to establish construct
tions designed to address the ability to work validity for any type of person–environment fit.
without clear directions, to patiently work First, the components must be commensurate.
through problems, and to assess the apprecia- This means the dimensions used to assess the
tion for collectivistic work. Based on structured environment must be theoretically linked to the
assessment formats, applicants would be uni- dimensions used to assess the person. Thus,
formly evaluated on these dimensions. for example, if a group has deficiencies with
information gathering roles for decision mak-
Group Stability and PG Fit ing, one needs to assess applicant capacities to
gather information for decision making.
A central concern of any type of fit assess- Second, the stem questions used to assess
ment is the stability of the criteria used to the aspects of person–environment fit need
assess the fit. As the work context changes, so to be appropriate. Edwards and Cooper (1990)
may the criteria that determine the degree of suggest that supplementary fit stem questions
fit. For example, a job analysis may become to assess the environment should ask how
obsolete as jobs change. Organizational cul- much of an attribute is present in the work
If turnover rates tures may change when new Chief Executive context and then assess the extent to which
are high because Officers are hired, making the previous orga- an applicant has the desired level of that at-
no efforts have nizational fit analysis inappropriate. Similarly, tribute. For example, to assess time orientation
been made to
select employees
group dynamics are likely to change as a func- of current group members, one may ask how
based on tion of the stability of group membership. PG far ahead of the due date do current group
supplementary fit, fit could be difficult to assess when groups members prepare their work. For the appli-
the group experience high turnover rates. cants, efforts would be made to assess the level
analyses may be If turnover rates are high because no ef- of values for being prepared before a date. For
used as an
forts have been made to select employees complementary fit, stem questions to assess
effective tool to
reduce these based on supplementary fit, the group analy- the environment should focus on how much
turnover rates. ses may be used as an effective tool to reduce of an attribute is present, while stem ques-
these turnover rates. If other factors such as tions focusing on the person should ask ability
compensation are also influencing turnover questions. For example, one may ask questions
rates, however, the effectiveness of PG fit be- about the analytical ability of current group
comes limited. If PG fit is a constantly moving members. If there are deficiencies in analyti-
target, then it becomes difficult to make any cal abilities, then one needs to assess the level
assessments of fit. In this case, other types of of analytical abilities available in the applicants
fit may be more relevant to guide selection under consideration and determine how each
practices than is PG fit. applicant would satisfy these analytical needs
of the group.
Construct Validity, Predictive Validity, Third, Edwards and Cooper (1990) sug-
and Reliability gest that it is important to consider multiple
dimensions of fit to establish construct valid-
In order to have a valid, legally defensible, ity for person–environment fit. Fit is complex
and useful procedure for assessing PG fit, the and can best be considered if multiple dimen-
The Use of Person–Group Fit for Employment Selection: A Missing Link in Person–Environment Fit • 237

sions are assessed. As employers weight dimen- is important to investigate the relative impor-
sions of a job analysis, it may also be relevant tance of PG fit on organizational effectiveness
to weight the dimensions of a role analysis. in comparison to other types of person-envi-
The processes used to assess PG fit are ronment fit. The relative importance of
parallel to those used for person–job fit ex- different types of fit is likely to vary as a func-
cept for the criterion variables used. For PG tion of different social contexts. For example,
fit, the criterion variables include group co- while there is a trend toward increased team-
hesiveness, group cooperation, group ing, many organizations still have highly
decision-making effectiveness, and group pro- specialized jobs. In such organizations, PJ fit
ductivity. As the Society for Industrial and may be more relevant than PG fit. In contrast,
Organizational Psychology (1987) principles companies that rely heavily on intensive tech-
suggest, the results of a job analysis are help- nologies where employees work collaboratively
ful in developing criterion variables. It is on one issue are more likely to emphasize PG
important to note that all PG fit criterion vari- fit. Furthermore, while supplementary fit Finally, this
ables are at the group level of analysis derived within a group may be relatively homogeneous paper offers
from the role specification. across many groups in some organizations, in suggestions to
systematically
Finally, the reliability of the measurements others it may vary as organizational units work assess PG fit and
underlying the constructs is important. Per- with different products, services, or objectives. to minimize
haps the most important aspect of reliability Thus, highly differentiated organizations that discriminatory
would be with the interaction description. Just use work teams may place greater importance intent in
as multiple sources of information are essen- on PG fit than on PO fit. employment
selection.
tial for reliable job analyses (Harvey, 1991), The second research issue concerns the
multiple sources of information would be es- relationship of PG fit to other HR functions
sential for the interaction description. and how these functions can be used to
Self-assessment could be based on survey feed- achieve PG fit. For example, selection is one
back techniques and informal group way to achieve PG fit; however, work group
assessment. In addition, supervisory input dynamics are likely to change as group mem-
should be used, or professional observers could bers mature, group leadership changes, and
make such assessments on a periodic basis. the work context is modified. Since these
changes may occur without opportunities to
Discussion and Summary select new employees, other methods are
needed to achieve or facilitate PG fit. These
In summary, this paper suggests that there is methods could include peer appraisal, basing
a need to consider PG fit for employment se- part of total compensation on group perfor-
lection purposes. It suggests that the mance, or the use of team based training to
attainment of PG fit influenced both indi- increase the possibility of PG fit. Research is
vidual performance and group performance. needed to assess the effectiveness of these
These, in turn, were likely to influence orga- methods in comparison to the use of selec-
nizational effectiveness. The criterion variables tion as the primary tool for achieving PG fit.
associated with PG fit appear to be distinct
from either PJ fit or PO fit. While the paper Limitations
offers some broad predictors of PG fit, it is
important for each group to develop its own There are three concerns about using PG fit
specific predictors based on a role analysis. as an employment selection tool. First, both
Finally, this paper offers suggestions to sys- employees and the work environment are in a
tematically assess PG fit and to minimize state of continual change. Employees are ma-
discriminatory intent in employment selection. turing, and their abilities and interests are
likely to modify as they mature. As mentioned
Research Issues previously, if group members are constantly
changing, then PG fit becomes very difficult
The ideas presented in this paper raise two to determine as the values and the abilities of
important empirical research topics. First, it the group change with the characteristics of
238 • HUMAN RESOURCE MANAGEMENT, Fall 2001

changing group members. This is likely to they become more homogeneous, productiv-
make PG fit less valid and reliable. ity may increase (Evans & Dion, 1991) but so
On a related matter, some may argue that may a tendency towards groupthink. However,
establishing PG fit would minimize the ability complementary fit mandates diversity and a
to transfer people to other groups. In this case, part of the diversity is likely to focus on differ-
PO fit may be more important. This same limi- ent decision-making abilities. These diverse
tation, however, could be applied to PJ fit. If a abilities are likely to ensure more effective
person gets hired for one team, how could she/ decisions and address some of the sources of
he be promoted to work with a different team? groupthink that disrupt group decision-mak-
Essentially, different groups have different ing processes.
needs, and PG fit could help groups identify In spite of these concerns, it is impor-
individuals who could be transferred to other tant for organizations to realize that
groups to achieve a better fit, or who could help organizational effectiveness is a multilevel
groups through different stages of group de- construct. That is, individual characteristics
velopment. For example, an employee may show (skills and abilities), group characteristics
good group conflict management skills and have (group norms and roles), and organizational
the ability to help a group work through fis- characteristics (organizational culture and
sures. If so, this person may be useful and values) all have an impact on organizational
transferable in other groups that have fissures. effectiveness. Thus, some degree of fit on
Similarly, a person may be a catalyst for using the individual, group, and organizational
brainstorming techniques. This person may be levels would be important to achieve orga-
valued by other groups that have difficulties nizational effectiveness.
developing innovative ideas. The current paper suggests that PG fit
Second, it may be more costly to determine is largely an unexplored means that can be
PG fit when compared to PJ or PO fit; how- used to achieve organizational effectiveness.
ever, just as packaged job analysis programs, If employers wish to emphasize groups in
such as the job element inventory (Harvey, organizations, it is important for them to
Friedman, Hakel, & Cornelius, 1988), have develop human resource practices that fa-
been developed for job analysis, similar cost cilitate effective group process. Traditional
efficient packages may emerge for role analy- job analysis is a significant impediment to
sis. Since certain roles appear to be important these processes (Cardy & Dobbins, 1996).
for effective group functioning (Benne & It is reductionistic and emphasizes indi-
Sheets, 1948), a common instrument could be vidual instead of collective responsibility. To
developed to assess group norms and the de- overcome this impediment, this paper offers
gree that different roles are fulfilled for all suggestions to guide HRM research and
groups in an organization. This would minimize practice so the PG fit could be used to cre-
the costs associated with role analysis and pro- ate more effective organizations as
vide more valid and reliable assessments. employers increasingly emphasize the impor-
Finally, it is important to point out that tance of work teams in a competitive
groups have their dysfunctional elements. As marketplace.
The Use of Person–Group Fit for Employment Selection: A Missing Link in Person–Environment Fit • 239

JAMES D. WERBEL (Ph.D., Northwestern University) is a Professor of Management and


Co-Director of the Murray Bacon Center for Ethics in Business at Iowa State Univer-
sity. His research interests include organizational entry, work and family, and career
development. He has published articles in Administrative Science Quarterly, Journal of
Applied Psychology, Journal of Organizational Behavior, Personnel Psychology, and Jour-
nal of Vocational Behavior. He currently serves on the editorial review board for Human
Resource Management.

DANNY J. JOHNSON is an assistant professor of Operations Management at the College


of Business at Iowa State University. He holds a B.S. in Business Administration
from Moorhead State University, and an MBA and a Ph.D. in Operations Manage-
ment from the University of Wisconsin–Madison. His research interests are in the
design, implementation, operation, and management of quick response manufactur-
ing systems, and the problems faced by firms as they attempt to develop and use these
systems to improve key performance measures. He has published articles on cellular
manufacturing in the “International Journal of Production Research” and “Produc-
tion and Operations Management”.

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