7/8 Technology and

Livelihood Education
8 Maintenance ofModule 2
Tools, Equipment, and
Paraphernalia
TLE_HEFS7/8UT-0c-4
 Technology and Livelihood Education – Grade 7/8
Alternative Delivery Mode
Module 2: Maintenance Tools, Equipment and Paraphernalia
Home Economics
Front Office Services TLE_HEFS7/8UT-0c-4
First Edition 2020

Republic Act 8293, section 176 states that: No copyright shall subsist in any
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Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand

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The publisher and authors do not represent nor claim ownership over them.

Published by the Department of Education – Region III

Secretary: Leonor Magtolis Briones
Undersecretary: Diosdado M. San Antonio

Development Team of the Module

Author: Jo-Ann V. Baquiran
Language Reviewer: Ma. Lourdes G. Dela Cruz
Content Editor: Keith Richard R. Hernandez
Illustrator: Josephine C. Laguardia
Layout Artist: Jo-Ann V. Baquiran

Management Team:
Gregorio C. Quinto, Jr., Ed.D.
Chief, Curriculum Implementation Division

Rainelda M. Blanco, Ph.D.

Education Program Supervisor - LRMDS

Agnes R. Bernardo, Ph.D.

EPS-Division ADM Coordinator

Glenda S. Constantino
Project Development Officer II

Joel I. Vasallo , Ph.D.

EPS –EPP/TLE/TVE/TVL

Joannarie C. Garcia
Librarian II
 7/8
Technology and
Livelihood Education
Module 2
Maintenance Tools, Equipment,
and Paraphernalia
TLE_HEFS7/8UT-0c-4
 Introductory Message
For the facilitator:
Welcome to the Technology and Livelihood Education 7/8 Project CAP-LRE Alternative
Delivery Mode (ADM) Module on Home Economics-Front Office Service-Maintain Tools,
Equipment and Paraphernalia.
This module was collaboratively designed, developed, and reviewed by educators from public
institutions to assist you, the teacher or facilitator, in helping the learners meet the standards
set by the K to 12 Curriculum while overcoming their personal, social, and economic
constraints in schooling.
This learning resource hopes to engage the learners into guided and independent learning
activities at their own pace and time. Furthermore, this also aims to help learners acquire the
needed 21st century skills while taking into consideration their needs and circumstances.
In addition to the material in the main text, you will also see this box in the body of the module:

As a facilitator, you are expected to orient the learners on how to use this module. You also
need to keep track of the learners’ progress while allowing them to manage their own learning.
Furthermore, you are expected to encourage and assist the learners as they do the tasks
included in the module.

For the learner:

Welcome to the Technology and Livelihood Education 7/8 Project CAP-LRE Alternative
Delivery Mode (ADM) Module on Home Economics-Front Office Services- Maintain Tools,
Equipment and Paraphernalia.
This module was designed to provide you with fun and meaningful opportunities for guided
and independent learning at your own pace and time. You will be enabled to process the
contents of the learning resource while being an active learner
This module has the following parts and corresponding icons:

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At the end of this module, you will also find:
References This is a list of all sources used in developing this module.
The following are some reminders in using this module:
1. Use the module with care. Do not put unnecessary mark/s on any part of the
module. Use a separate sheet of paper in answering the exercises.
2. Do not forget to answer What I Know before moving on to the other activities
included in the module.
3. Read the instruction carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through with it.
If you encounter any difficulty in answering the tasks in this module, do not hesitate
to consult your teacher or facilitator. Always bear in mind that you are not alone.
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We hope that through this material, you will experience meaningful learning and gain
deep understanding of the relevant competencies. You can do it!

What I Need to Know

This module provides discussion and series of activities that will you give you a
deep understanding about proper maintenance of tools an equipment’s used in
Front Office Services
At the end of this module, you are expected to:

1. discuss intelligently the proper maintenance of tools and equipment used in

Front Office Services.
2. enumerate ways of proper maintenance of tools an equipment used in
Front Office Services; and
3. justify the importance of the routine maintenance of tools and equipments
used in Front Office Services.

What I Know
Hello! I hope that you are energized today. Make yourself physically and
mentally ready for our new lesson. But before that, let us check your prior knowledge
about our new lesson. Feel free to answer the following questions.
Pre- test
Directions: Write the word True if the statement is correct and False if the statement
is incorrect. Write your answer in a sheet of paper.

1. Maintenance of tools and equipment is done regularly.

2. Preventive equipment maintenance is done to extend the life of an
equipment.
3. Use ethyl alcohol in cleaning the mouse.
4. Scrub the keyboard with a cloth dampened in isopropyl alcohol.
5. Clean the exterior of your CPU with a damp tissue that has been dipped in
soapy, lukewarm water.
6. Wipe down all surfaces of the front office desk with water and apple cider
vinegar.
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 7. Use your printer once a month.
8. Use a toothpick or pin can be used to clean the small holes or slots.
9. Use a dry cloth to clean power cords of the CPU while they are disconnected
from a power source.
10. Dust the cash register with a dry paintbrush.
11. Handle equipment with care and make sure it does not bump on hard
surfaces.
12. Polish the keyboard with ordinary cloth.
13. Spray the glass directly and use too much liquid in cleaning the fax machine.
14. Use a dust vacuum to sweep up hard to remove debris in cleaning the
keyboard.
15. Check electrical appliances and equipment before use.
Are you done answering? Are the statements above being familiar to you?
Well, if you answered no, this module would help you understand more about this
lesson. So, keep moving with the activities. Enjoy learning!

What’s In

Welcome to Lesson I of our module in Front Office Services 7/8!

In this lesson, we are going to know the basic concepts of the importance of
maintenance tools and equipment.
Before we will proceed to our lesson,
Directions: Arrange the jumbled words. Write your answer in a sheet of paper.
1. OUMSE
2. RETNIRP
3. OMUCPRTE
4. XFA MECHAIN
5. UCP

Good job! Let us proceed.

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 What’s New
Let me know

Directions: Write down at least 5 cleaning tools or materials used in maintaining Front
Office Services tools and equipment.
Note: Please refer to page 23 for the scoring rubrics.

What is It
The front office uses different tools and equipment’s for effective functioning
and efficiency in performing the task to provide quality and best services for the
guest in the hotel. Proper handling and maintenance of the tools and equipment is
important to prolong the life and durability of the tools and equipment to maintain
quality services for the guest. Maintenance is an excellent means of improving the
performance and condition of equipment and facilities. A regular maintenance
includes inspection, testing of tools, measurement, replacement, and adjustment is
carried out in all sectors and workplace. It has a vital role to play in reducing the risk
associated with some workplace hazards and providing safer and healthier working
conditions. An effective maintenance program identified problems long before any
equipment or facility breaks down or deteriorate.
.

Preventive equipment maintenance is key to extending equipment life and

ultimately saving you time and money. While your perception may be that paying for
preventative maintenance is unnecessary spending, the reality is that without it, you
are often left with more expensive repairs.

There are two types of maintenance: routine maintenance is planned and

focuses on preventing future problems, while corrective maintenance is reactive and
happens when equipment goes wrong and needs to be fixed.

FRONT OFFICE TOOLS

Tools Cleaning /Maintenance

Reception Desk • Take everything off your
desk.
• Throw away trash and place
recyclable items in suitable
containers.
• Wipe down all surfaces with
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 water and white vinegar.
• Clean your desk regularly.

Filling Cabinet • Remove all File Cabinet

contents
• Vacuum File cabinet
drawers
• Dust the corners.
• Remove rust with steel
wool.
• Wipe with a damp cloth or
sponge
• Dry corners to avoid
document damage.

Key Rack
• Always sanitize keys with
water and alcohol.
• Dry the keys with dry cloth.
• Dust free the rack.

FRONT OFFICE EQUIPMENTS

Equipment’s Cleaning /Maintenance
• Unplug it from the power
Computer source and your computer.
• Use an anti-static cloth or a
very soft, clean cloth to wipe
dust from the surface.
• spray a small amount of
monitor or electronic
appliance cleaning fluid onto
the cloth and rub the cloth
consistently in one direction;
top to bottom is a common
choice.
• Put a solution of rubbing
alcohol or cider vinegar and
water onto a cloth and wipe
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 the monitor, always moving in
the same direction, and follow
by gently drying the monitor.
Software • Software packages and
operating systems may
require regular updates to
correct software bugs and to
address security weaknesses

CPU fan • Shut down your PC and turn

the power off.
• Place the tower on top of an
anti-static mat that has been
laid on top of a table.
• Open the back of the
computer case according to
the directions in your owner's
manual.
• Position the can of
compressed air at least two
inches from the surface that
you are cleaning.
• Clean the fan intakes and
the exhaust using short puffs
of canned air.
• Spray short puffs of canned
air over the fan blades.
• Set the canned air aside and
close the back of your CPU.
• Clean the exterior of your
CPU with a damp cloth that
has been dipped in soapy,
lukewarm water.
• Use a damp cloth to clean
your power cords while they
are disconnected from a
power source.
• Return the power cords to
their correct positions and
power up your computer.

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Mouse • Disconnect your mouse from
your computer.
• Remove the batteries.
• Apply a small amount of
water. Wring out any excess
moisture. Avoid getting the
cloth dripping wet.
• Use the dampened cloth to
remove any dirt or grime.
Move back and forth over the
target areas until the dirt is
gone. Try to keep the cloth
away from the openings in the
mouse.
• Use a dry microfiber cloth to
absorb any moisture left over
from the cleaning. Move in
gentle strokes.

Keyboard • Shut down the computer and

detach all connecting cables.
• Turn the keyboard upside
down to shake out loose
debris.
• Use compressed air to blow
dust and debris out from the
keys.
• Use a dust vacuum to sweep
up hard to remove debris.
• Clean around the keys with a
cotton swab dipped in
isopropyl alcohol.
• Scrub the keyboard with a
cloth dampened in isopropyl
alcohol.
• Polish the keyboard with a
lint-free cloth.
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Printer • clean your print head at least
once a month.
• Use lint-free cloths that are
slightly moist to wipe the dust
away
• lift the hood and check inside
for any jammed or broken
parts.
• Refill cartridges.
• Be careful when you replace
cartridges.
• Replace cartridges before
they dry up.
• Turn off your printer if you are
not going to use it for a long
time
• Download the latest drivers.
• Keep your printer manual
safe.
• Use your printer regularly

• Spray your cleaning cloth and

Telephone wipe the hand set thoroughly
to remove heavy soil from
makeup, grease, etc.
• Turn the phone over to allow
as much liquid to drain off as
possible. Wipe it thoroughly
and allow it to dry for at least
a day before trying to plug it
back in.
• use a cotton swab and
alcohol to wipe individual
numbers and between them.
• Unplugged the telephone,
spray your cleaning cloth, and
wipe the face of the keys by
pressing down on the
numbers to wipe them
thoroughly.

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Fax Machine • Use rubbing alcohol
periodically to clean the
machine; also blow out
accumulated dust and fuzz
with canned air, your vacuum
cleaner, or a blow dryer.
• Do not spray the glass
directly and don’t use too
much liquid.
• Keep the lid open until the
glass dries.

Cash Register • Dust the register with a dry

paintbrush.
• Apply the brush inside and
out, front, and back. Remove
as much debris as possible
by first brushing it loose, and
then brushing it off the
register.
• Vacuum the register with a
keyboard vacuum. Vacuum
out the drawers and crevices
in the drawer mechanisms.
• Rub down the register with a
lightly damp (not dripping)
cloth. Wash the backside and
underside of the register.
Rinse the cloth and repeat as
necessary to remove as much
dirt as possible.
• Clean the keys with rubbing
alcohol and a cotton swab.

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Credit Card Imprinting Machine
Soak each swab, then shake
it out so it is not dripping wet.
• Wash the top of each key
individually, then wipe
between the keys, pinching
the end of the swab into a
thin, wedge-like shape to help
you reach further
• Read the manufacturer’s
instructions for this process.
• If the card machine is plugged
into a power socket, unplug it,
and switch off the terminal (if
possible).
• Carefully rub the exterior of
the card machine with the
wipe or cloth, one surface at a
time. Be particularly thorough
around buttons and sides
where people tend to grab the
terminal. If an area gets too
wet, immediately wipe it with
a dry cloth or paper towel.
• Use the cleaning card (for
chip and swipe slots)
according to the
manufacturer’s instructions.
• Wash your hands afterwards.
Switch the card machine back
on again if it was switched off
before.

General Rules in the Use of Cleaning Equipment

1. Check electrical appliances and equipment before use. Check if there are
frayed wires, loose plugs ad connections. Never use any appliance that is
defective.
2. Handle equipment with care and make sure it does not bump on hard
surfaces.
3. Clean and store equipment in their custodial room immediately after use.
4. Empty dust bags of dry vacuum cleaners before they overload and after each
use.
5. Follow manufacturer’s operating instruction.
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 6. Schedule a regular check-up of equipment to prevent serious breakdown.
7. To avoid electric shock or short circuit, do not expose equipment to rain or
water. Store them indoors to protect them from getting wet. Electrical equipment
should never be used in wet surfaces.

“An ounce of prevention is worth a pound of cure.”

-Benjamin Franklin

After completing the lesson about Use of Tools, Equipment, and Paraphernalia,
let us check the level of your understanding by answering series of activities and
assessments.

What’s More

Independent Activity 1

Model Organizer
Directions: Complete the diagram that enumerates the definition, uses and
maintenance of a telephone. Write on your answer sheet.

Definition: Picture:

Telephone
Uses: Maintenance:

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Independent Assessment 1

Directions: Name the following tools and equipment. Write your answer in a sheet of
paper.

1.______________ 2. _____________ 3. __________________

4.______________ 5. _________________ 6._____________

7.______________ 8.________________ 9.________________

10.____________

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Independent Activity 2

Directions: Find the hidden words related to Front Office Tools and Equipment. Write
your answer in a sheet of paper.

Word Search - Front Office Services

F R O N T O F F I C E X U O
U O S T O P A G I N G M T C
S O P L I L X N K O A C K O
O M I N T S M L O V E S L M
F S O A P Y A O M E W U X P
T E F L P O I U Y T O L O U
W M A I N T A I N A N C B T
A V R F V T I H N U J O T E
R K U T S T N W Q P O F I R
E E Y E N U E J M K L T S N
W Y F A X M A C H I N E O O
Y B D E G H J K K M N A P P
T O Z P X G Y O A N D R E E
T A S H Q W E R T Y U E D X
O R X O V B N M P O I O Y Z
O D S N F G H J K L Z L T L
L P H E D G H J K L W R E M
S P O L O I A I M F E A F S
A B O U A K E Y R A C K A L
B C T E L E P H O N E A S S

Independent Assessment2

Arrange Me
Directions: Arrange the following steps on how to clean and maintain a CPU
fan. Write the corresponding number on the space provided.

_____1. Spray short puffs of canned air over the fan blades.
_____2. Return the power cords to their correct positions and power up your
computer.
_____3. Shut down your PC and turn the power off.
_____4. Open the back of the computer case according to the directions in the
owner's manual.
_____5. Clean the exterior of your CPU with a damp cloth that has been dipped
in soapy, lukewarm water.
_____6. Place the tower on top of an anti-static mat that has been laid on top
of a table.
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 _____7. Set the canned air aside and close the back of your CPU.
_____8. Use a damp cloth to clean your power cords while they are
disconnected from a power source.
_____9. Clean the fan intakes and the exhaust using short puffs of canned air.
_____10. Position the can of compressed air at least two inches from the
surface that you are cleaning.

Independent Activity 3

Directions: List down 3 procedure of cleaning and maintaining of tools and

equipments. Write your answer in a sheet of paper.

Note: please refer to page 23 for the scoring rubrics.

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Independent Assessment3

Directions: Choose at least one equipment (example: computer, mouse, etc.) and
make a diagram on how to maintain/clean your chosen equipment.
Illustrate the diagram in a sheet of paper.
Please see page 23 for the scoring rubrics.

What I Have Learned

To summarize what you have learned in this module, make a reflection.

Directions: Write a reflection about the maintenance of tools and equipment.

Write in a separate paper.
Note: Please refer to page 22 for the scoring rubrics.

I have learned that:

___________________________________________________
___________________________________________________
___________________________________________________
__________________________________________________

I realized that:
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________

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 What I Can Do

You are an awesome because you have come this far. In this stage, you will apply
what you have learned about the lesson.

Directions: Choose one (1) tool or equipment use in Front Office Services and
Perform cleaning and maintenance. Make a video of your Performance Task
(PETA).
Note: Please refer to page 24 for the scoring rubrics.

Assessment

You are a smart student for reaching this stage. Now, let us test your learning for
the whole module. Answer this post assessment.

Directions: Write the word True if the statement is correct and False if the statement
is incorrect. Write your answer in a sheet of paper.

1. Maintenance of tools and equipment is done when it is not working properly.

2. Preventive equipment maintenance is done to extend the life of an equipment.
3. Use ethyl alcohol in cleaning the mouse.
4. Scrub the keyboard with a cloth dampened in isopropyl alcohol.
5. Clean the exterior of your CPU with a damp tissue that has been dipped in
soapy, lukewarm water.
6. Wipe down all surfaces of the front office desk with water and apple cider
vinegar.
7. Use your printer once a month.
8. Use a toothpick or pin can be used to clean the small holes or slots.
9. Use a dry cloth to clean power cords of the CPU while they are disconnected
from a power source.
10. Dust the cash register with a dry paintbrush.
11. Handle equipment with care and make sure it does not bump on hard
surfaces.
17
 12. Polish the keyboard with ordinary cloth.
13. Spray the glass directly and use too much liquid in cleaning the fax machine.
14. Use a dust vacuum to sweep up hard to remove debris.
15. Check electrical appliances and equipment before use.

Additional Activity
Directions: List down the seven (7) General rules cleaning equipment. Write
your answer in a sheet of paper.
Note: Please refer to page 22 for the scoring rubrics.

1.____________________________________________________________
2. ____________________________________________________________
3. ____________________________________________________________
4._____________________________________________________________
5._____________________________________________________________
6._____________________________________________________________
7._____________________________________________________________

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 19
What I know What’s In
Pre-test
1. True 11. True 1. Mouse
2. True 12. False 2. Printer
3. False 13. False 3. Computer
4. True 14. True 4. Fax Machine
5. False 15. False 5. CPU
6. False
7. False
8. True
9. False
10.True
Independent Activity 1
Definition: Picture
An apparatus, system, or process for
transmission of sound or speech to a
distant point, especially by an electric
device
telephone
Uses: Maintenance
communicate with other people who Spray your cleaning cloth and wipe the hand
are far away instantly and efficiently. set thoroughly to remove heavy soil from
makeup, grease, etc.
Turn the phone over to allow as much liquid
to drain off as possible. Wipe it thoroughly
and allow it to dry for at least a day before
trying to plug it back in.
Answer Key
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Independent assessment 1
1. CPU
2. printer
3. key rack
4. cash register
5. credit card imprinting machine.
6. filling cabinet
7. telephone
8. computer +
9. reception desk
10. keyboard
Independent activity 2 Independent assessment 2 Independent Activity 3
computer 5
fax machine 10
front office services 1
keyboard 3
key rack 8
maintenance 2
safety deposit box 7
software 9
telephone 4
tools 3
Avoid getting the cloth dripping wet. glass cleaner.
Wring out any excess moisture. towel slightly with a non-abrasive
•Apply a small amount of water. • Dampen the cloth or paper
•Remove the batteries. • Raise the cover.
computer. unplug it.
•Disconnect your mouse from your • Turn the scanner off and
Mouse Fax machine
 21
Credit card imprinting machine.
• Read the manufacturer’s instructions for this
process.
• If the card machine is plugged into a power
socket, unplug it, and switch off the terminal
• Carefully rub the exterior of the card
machine with the wipe or cloth, one surface at a
time. Be particularly thorough around buttons
and sides where people tend to grab the
terminal. If an area gets too wet, immediately
wipe it with a dry cloth or paper towel.
• Use the cleaning card (for chip and swipe
slots) according to the manufacturer’s
instructions
Telephone
Spray your cleaning cloth and wipe the hand
set thoroughly to remove heavy soil from
makeup, grease, etc.
• Turn the phone over to allow as much
liquid to drain off as possible. Wipe it
thoroughly and allow it to dry for at least a day
before trying to plug it back in.
• use a cotton swab and alcohol to wipe
individual numbers and between them
Printer
• clean your print head at least once a
month.
• Use lint-free cloths that are slightly moist
to wipe the dust away
• lift the hood and check inside for any
jammed or broken parts.
 Scoring rubrics in writing sentences/ paragraph

Points Description
10 Students understanding of the concept is clear.
Students organize words to complete a sentence.
Students uses logical thinking

8 Students understanding of the concept is evident.

Students organize words to complete a sentence.
Students shows thinking skills to arrive at conclusion

5 Students understanding of the concept if clear.

Students uses strategies that are ineffective.
Students attempts to show thinking skills.

1 Students understanding of the concept if clear.

Students make no attempt to do the task.
Students shows no understanding

Scoring Rubrics for Performance Task

All Steps are present 20 points

Procedure is clear and concise 15 points

Considers safety and precaution 15 points

TOTAL SCORE 50 points

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 References

Textbooks:

Caylao Jr., Victor A. 2018. "Front Office Services." In Reception, by Victor A. Caylao Jr., 1-5.
Quezon City: Great books Trading.

Websites:

WikiHow, Maintain-You, 2020), (https://www.wikihow.com/Maintain-You 2020

WikiHow, Clean-Gunk-Off-of-an-Optical-Computer-Mouse, 2019,
Career trend, Lauren Vork, How to Clean a Cash Register, 2017,
https://careertrend.com/how-7167752-clean-cash-register.html
Mobiletransaction, Emily Sorensen, how to clean your credit card machine: tips and steps to
follow, 2020, https://www.mobiletransaction.org/how-to-clean-a- credit-card-machine/#
Scott, Anna 2020)
Career trend, Lauren Vork, How to Clean a Cash Register, 2017,
https://careertrend.com/how-7167752-clean-cash-register.html
WikiHow, staff editor, how to clean a printer, 2019,
https://www.wikihow.com/Clean-a-Printer

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