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CREATING CONTENT

FOR THE BUYER’S JOURNEY


Creating impactful content for your target
audience begins with defining your buyer’s
journey and identifying content for each
stage of their journey. Use this worksheet to
brainstorm content your buyers will find
valuable and relevant.

Need additional help or inspiration?


Review the HubSpot Academy lesson,
Creating Content for the Buyer’s Journey.
PART 1 | Define Your Buyer’s Journey
A - Use the questions below to gather details about your buyer in each stage of their journey.

Who is the buyer persona for your buyer’s journey?

Notes:

Awareness Stage
How do buyers describe their challenges or goals?

Notes:

What symptoms are your buyers experiencing?

Notes:

How do buyers consume content or conduct research?

Notes:

Creating Content for the Buyer’s Journey


What are the consequences of inaction by the buyer?

Notes:

What are common misconceptions about your buyer’s challenges or goals?

Notes:

Consideration Stage

What are solutions to address your buyer’s challenges or goals?

Notes:

How do buyers perceive the pros and cons of each solution?

Notes:

Creating Content for the Buyer’s Journey


How do buyers choose the right solution?

Notes:

What words or phrases do your buyers use to conduct research?

Notes:

How do buyers educate themselves about each solution?

Notes:

Decision Stage

What criteria do buyers use to evaluate the available offers?

Notes:

Creating Content for the Buyer’s Journey


What do buyers like or dislike about your solution compared to alternatives?

Notes:

Who needs to be involved in the purchasing decision?

Notes:

Do buyers have expectations around trying the offer before purchasing?

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Do buyers need to make additional preparations before making a purchase?

Notes:

Creating Content for the Buyer’s Journey


B - Use the details above to craft your narrative for the buyer’s journey.

Notes:

Creating Content for the Buyer’s Journey


PART 2 | Brainstorm Content for Each Stage
Use the tables below to brainstorm your content topic and format for each stage of the
buyer’s journey.

Awareness Content

Topic Format Notes

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Consideration Content

Topic Format Notes

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Decision Content

Topic Format Notes

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Creating Content for the Buyer’s Journey

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