Amplivox Driver Installation

Windows 8 / 8.1

From the Windows 8 desktop, display the Windows 8 tiles on the right hand of the
screen. To do this, hold down the ‘Windows’ key and then press ‘C’. Once the tiles
are displayed, select ‘Settings’ (shown below).

From the Settings form, select ‘Change PC settings’:

FOR WINDOWS 8: From PC Settings, select ‘General’ from the left hand side of the
screen. Once General has been selected, scroll to the bottom of the right hand
screen and locate Advanced Startup. Select ‘Restart now’:
 .

FOR WINDOWS 8.1: From PC Settings, select ‘Update and Recovery’ from the left
hand side of the screen. Once Update and Recovery has been selected, locate
Advanced Startup and select ‘Restart now’:

Select the ‘Troubleshoot’ option from the option chooses:

Select the ‘Advanced options’ from the Troubleshoot menu:

Select ‘Startup Settings’ from the Advanced options:

Select the ‘Restart’ button:

The computer will now re-start and the screen below will display. Press the 7 button
on the computer keyboard to select the option ‘Disable driver signature
enforcement’.
Now go to Devices (Desktop -> Control Panel -> Hardware and Sound -> Device
Manager) and follow the steps to install the drivers as per Windows 7 installation.

Windows 7

A message will display from the Windows taskbar informing you the device driver
software is being installed. You do not need to click to check the status. The
message will automatically update to the following:

Navigate to ‘Control Panel’ -> ‘Device Manager’, and right click on ‘Amplivox
Instrument’. A pop-up menu as shown below will be displayed.
Select ‘Update Driver Software…’. The following Window will display:

Select ‘Browse my computer for driver software’. The screen below will be displayed:
Select to Browse to the location of your CD drive (typically ‘D’) and navigate to the
‘USB drivers’ folder. Also ensure ‘Include subfolders’ is selected. Select ‘Next’. The
following screen will display:

During the driver installation process, the following window will be displayed:
Select ‘Install this driver software anyway’. The driver installation process will then
complete and the screen below will be displayed:

Select ‘Close’ to end the first driver installation process. The sequence will then start
again to install the second part of the drivers. Perform the steps in exactly the same
way as described above. When you select ‘Close’ the second time a message is
displayed announcing that your hardware is now ready to use. If the driver
installation is not successful please refer to the appendix.

Appendix: Installation Troubleshooting

In the majority of cases installation of the Audibase software and device drivers
should be a straightforward process. However, if you do encounter a problem this
appendix may help to resolve it.

Open Device Manager within the Windows Control Panel. Note in the screenshot of
Device Manager below, ‘Audiometer’ is displayed under ‘Universal Serial Bus
controllers’ – this means the main USB device driver has been successfully installed.
Note ‘USB Serial Port’ is listed under ‘Other devices’.
Right click on ‘USB/Serial Port’ and select ‘Update Driver Software…’

Do not let Windows search automatically or use Windows Update.

Instead, manually locate the driver by selecting ‘Browse my computer for driver
software’.
Then select ‘Let me pick from a list of device drivers on my computer’

From the list above, find ‘Ports (COM & LPT)’ and select ‘Next’. The screen below
will display.
Select ‘Have Disk...’

Select ‘Browse’.

Navigate to the Amplivox CD (typically this will be the ‘D’ drive). Open the ‘USB
drivers’ folder and open the file ‘ftdiport.inf’.
Select ‘OK’.

The USB Serial Port’ will then show. Select ‘Next’. The driver installation process will
commence.

Select ‘Yes’ to any remaining messages.

After a short delay, the USB Serial Port driver installation will be completed. Select
‘Close’ to conclude the process.