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To become a successful salesperson, one must hold certain characteristics vital

in interacting with and convincing clients to buy the services/goods being sold. One

characteristic is having the requisite interpersonal skills since a salesperson's job

involves breaking the ice, establishing the necessary rapport with a client, and

completing the purchasing deal. Many times, salespersons can encounter arrogant,

selfish, and boastful clients who are not compassionate or hold empathy, and they

trample or belittle employees and bulldoze their way into what they want or desire.

The second characteristic is being customer-friendly and always listening to

clients. Many times, salespeople get carried away and work with unrivaled and

tiresome clients who probably have their issues and are unwilling to change. There is

also the case of entitled and highly opinionated clients who believe they must have

their way, regardless of right or wrong. They waste precious time on what could be

expended and used elsewhere.

The third vital characteristic is being able to account for the income earned

and help grow the business further. Most items are here to learn about dishonest

clients who run away with company resources. Ultimately, they start rival businesses

by stealing and being dishonest to company owners. Skillful business people can

judge when their company is failing, and immediately, they react to the situation at

hand free from any interference.

These attributes are very helpful and can suit any other profession as long as

they deal with human beings in delivering the services they want. For instance, the

clientele is huge, assuming you work in an eatery or a busy restaurant like

McDonald's. You will have rude customers who are not satisfied or arrogant, and it's

upon you to guide them and manage them until they find their preferred

goods/services to their minimum.


Another area/ industry where the above characteristics will suit is the service

offering industries such as nursing, banking, and security, among other investiture. In

these industries, repetitive and very entitled clients call upon you to execute people

management skills and preside over customer issues. Sometimes, there may be laxity

among co-workers, which brings long queues and exhausted clients who remain

disloyal and exhausted in the companies served. As a people manager, the best way is

to lead in convincing and negotiating with clients to achieve a compromise or an

amicable solution to these problems.

As described above, I've witnessed such situations, and my thoughts change

based on the business/ service attendants advancing their interests. For a business to

suit its needs, it needs to hold the above-discussed characteristics where the attendants

know what they are doing and do not take advantage of their clients. The other

thought is that to succeed as a salesperson; one must hold relevant emotional

intelligence to deduce and judge what their customers want. With this in mind, the

business is poised to profit and expand its market like the struggling companies that

cannot break even.

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