Professional Documents
Culture Documents
in interacting with and convincing clients to buy the services/goods being sold. One
involves breaking the ice, establishing the necessary rapport with a client, and
completing the purchasing deal. Many times, salespersons can encounter arrogant,
selfish, and boastful clients who are not compassionate or hold empathy, and they
trample or belittle employees and bulldoze their way into what they want or desire.
clients. Many times, salespeople get carried away and work with unrivaled and
tiresome clients who probably have their issues and are unwilling to change. There is
also the case of entitled and highly opinionated clients who believe they must have
their way, regardless of right or wrong. They waste precious time on what could be
The third vital characteristic is being able to account for the income earned
and help grow the business further. Most items are here to learn about dishonest
clients who run away with company resources. Ultimately, they start rival businesses
by stealing and being dishonest to company owners. Skillful business people can
judge when their company is failing, and immediately, they react to the situation at
These attributes are very helpful and can suit any other profession as long as
they deal with human beings in delivering the services they want. For instance, the
McDonald's. You will have rude customers who are not satisfied or arrogant, and it's
upon you to guide them and manage them until they find their preferred
offering industries such as nursing, banking, and security, among other investiture. In
these industries, repetitive and very entitled clients call upon you to execute people
management skills and preside over customer issues. Sometimes, there may be laxity
among co-workers, which brings long queues and exhausted clients who remain
disloyal and exhausted in the companies served. As a people manager, the best way is
based on the business/ service attendants advancing their interests. For a business to
suit its needs, it needs to hold the above-discussed characteristics where the attendants
know what they are doing and do not take advantage of their clients. The other
intelligence to deduce and judge what their customers want. With this in mind, the
business is poised to profit and expand its market like the struggling companies that