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Kaizen Certification Exam

Question No. 1

When different departments within an organization are compared, it is referred to

as ___________.

brainstorming

internal benchmarking

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pareto analysis

kanban

Question No. 2 .c
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Which among the following tools makes use of symbols?

Matrix diagrams
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Control charts

Flowcharts
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Check sheets
Q

Question No. 3

________is a tool used for establishing a correlation between two sets of variables.

A scatter diagram

A histogram

A PDPC

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A matrix diagram

Question No. 4

Who is called the Father of Quality Control?

Joseph Juran

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Dr.D.Edwards Deming

Vilfredo Pareto

Jiro Kawakita

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Question No. 5

State whether True or False.

A guide acts as a link between the top management and the lower level
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employees.

True
ui

False
Q

Question No. 6

Which of the following techniques was created by Japanese anthropologist Jiro

Kawakita?

Pareto Charts

PDPC

Kanban

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Affinity Diagrams

Question No. 7

What is Takt Time?

The time required to manufacture a product

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The consideration of customer demands and the time of the demands

The time between the order and the delivery of the product

None of the above

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Question No. 8

Which traditional Japanese methodology has Kaizen evolved from?

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Japanese Housekeeping

TQM
ui

TPM
Q

JIT

Question No. 9

Who is the founder of Kaizen?

Dr.D.Edwards Deming

Masaaki Imai

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Shigeo Shingo

Joseph Juran

Question No. 10

JIT manufacturing is best suited for regular and simple production systems
because it is primarily a ___________ manufacturing process

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singular

constant

repetitive

unchangeable
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Question No. 11
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State whether True or False

Result oriented thinking is preferred in the West.
ui

True
Q

False

Question No. 12

Kaizen is a tool applied in all _______ systems

safety

Lean

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Six Sigma

PDCA Cycle

Question No. 13

________is a process that is followed by understanding the Voice of the Customer

(VOC).

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Implementation of Kaizen

5S

Development of a pull system

Quality Function Deployment

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Question No. 14
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Which of these is not a horizontal line used in control charts?

ui

CL

MCL
Q

UCL

LCL

Question No. 15

State whether True or False.

Kaizen also amends and upgrades product quality, communications, production
competence and employee holding.

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True

False

Question No. 16

State whether True or False.

A check sheet is a diagrammatic representation of the nature and the flow of work
in a process.

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True

False

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Question No. 17

State whether True or False.

Lean is made of a lot of "Kaizens" put together.
za

True
ui

False
Q

Question No. 18

By whom was the word Lean coined?

Dr.D.Edwards Deming

Massachusetts Institute of Technology (MIT) researchers

JOseph Juran

Masaaki Imai

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Question No. 19

Who introduced the concept of "mass production"?

Henry ford

Masaaki Imai

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Joseph Juran

Taichi Ohno

Question No. 20 .c
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What does Kanban mean?

A card-signal
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A go ahead signal

A warning-signal
ui

None of the above

Q

Question No. 21

State whether True or False.

Kaizen is a function which when done correctly, modifies the workplace, reduces
the three MUS namely Muda, Muri and Mura and adds value to each system.

True

False

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Question No. 22

A process decision program chart should be prepared before implementing any

plan especially when:

the plan is sizeable and complex

the proposed plan has to be finished on schedule

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there is high cost of failure

when there low cost of failure

All of the above

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Question No. 23

Who among the following allocates roles and responsibilities to the team members
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who carry out the Kaizen implementation?

Guide
ui

Supervisors
Q

Team leaders

Top management

Question No. 24

Which of these techniques is a means of organizing disjointed ideas?

Tree Diagrams

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Interrelationship Diagraphs

Affinity Diagrams

Matrix Diagrams

Question No. 25

State whether True or False.

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Process oriented thinking answers "what" before "how"

True

False

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Question No. 26

Which of these is an example of the prevention cost?

za

Process audits
ui

Reinspection

Product replacements
Q

Quality planning

Question No. 27

The data that does not need to be communicated in a Visual Factory environment
are:

process metrics

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the name of the employees

work instructions

general plant information

Question No. 28

How many wastes are identified by Lean?

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Only 1

10

8
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100
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Question No. 29

Which of the following is also known as the hierarchy diagram?

ui

Tree diagram
Q

Affinity diagram

PDPC

Pareto chart

Question No. 30

Which of the following are the features of a Lean enterprise?

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No waiting time, no stocks, reduction in the processing time, line balancing

Institute training, institute leadership, drive out of fear, break down barriers
between staff areas

Plan, do, check, act

None of the above

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.c
ck
za
ui
Q

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