Consultative Communicative Style
The Consultative Communicative Style is used in semi-formal situations in which a
speaker needs to provide background information. The listener participates by giving
feedback. The consultative speech style happens in a two-way participation. Thus, both
the speaker and the listener are active participants.
This style is often used in business or in other professional situations, such as
conversation between a teacher and a student, or a doctor and a patient.
Moreover, short responses like I see and Ah can also be used to indicate that he or she
has paid close attention and comprehends what was discussed. Titles such as Mr., Ms.,
Sir, Ma’am, Madam, or Dr. are likely to be used when using this communicative style.
This communicative style is the most operational among others.
Situation: A student is asking a teacher.
Student: Good morning, Ma'am Nicole. Can I talk to you for a minute?
Ma'am Nicole: Good morning. Are there anything I can help you with?
Student: I just want to ask if I can have a special quiz in English since I am out
yesterday because of my migraine.
Ma'am Nicole: I see. Okay, you can take the special quiz tomorrow after our class.
Student: Thank you, Ma'am Nicole.
Activity:
If the listener is a passive participant in conversation, will the consultative process still
works effectively? Why?
Answer key:
Answer may vary.