Minakshi Mishra

Phone:+91 9873540796

dubeymishraminakshispring@gmail.com

Seeking assignments in leadership or mid level profile Project Management and Resource Management

Experience Summary (Total full time 9 years Approx)

Tech Mahindra Ltd PMO and Resource Management Coordinator Since August 2019

KRA
Key Roles
Acting as Lead POC for Resource Mgmt Group
Bench resource deployment
Vendor mgt for external hiring
Track End to End Demand on real time basis from both internal and external pools
Fulfillment of available positions from resource pool
Manage the resource movement while in cases of Ramp up and Ramp down activities
Bench Resource Management on various aspects like cost and skills
Identifying Training and Inducting the same in accordance with L & D
High End Data analysis on various platforms as per business requirements

( PMO)
Allocation extension,
Sub con.and vendor mgt,
Demand management ,
Billability,
Rus posting
Sg. compliances ,
Audits

Incident Management - Volvo Project April 2018 to July 2019

Ensure that activities within the process are being performed at a high level of quality
within SLA time. Responsible for assigning incidents within a group or division.
Responsible for communicating with the team members, managers and service desk team basis business
impact/priority.

Determines if an incident needs to be escalated according to priority and severity of the issues. Ensure
that Incidents are assigned in a timely manner to group of resolver teams and service desk as per daily
roster.
Monitor the Incidents and manage workload in their respective queues alongwith proper followup with
service desk team.

Identify Incidents for analysis (Reject/Reopen, AUI/A3rd party, Reassignment etc.)

Identify potential problems and/or increasing trend of repetitive Incidents

Escalate all process issues to the Incident Manager, project manager.

Weekly data fetching of all the opened incidents which needs to be closed or reworked, follow up with the
resolvers and service desk team.
Worked as HR generalist with S C Johnson Products Pvt Ltd (Top 10 FMCG in world), New Delhi. (August 2012
to July 2013) KRA

Handle on-board joining formalities for all new hires, coordinating with new hires & facilities pre-joining
formalities like pre-employment medical tests, welcome letter, facilitate opening of bank account etc

Prepare all HR establishment letters like confirmation, resignation acceptance, relieving, transfer,
promotions and any other employee correspondence letter.

Employees personal file management.

Administer confirmation process for all employees as per company policy.

Administering predictive index process.

Handling the entire recruitment procedure for vacant positions for mid-level.

Maintain and regularly update employee master database & monthly analysis of Headcount.

Responsible for all employees advances and payments like imprest, marriage, transfer, employee get
together etc. This includes creation of employee SAP vendor code, preparation of advances, payment &
imprest tracker.

Administration of Temporary employees manpower services. Coordinating for issuing offer letters, joining
formalities, attendance, payroll management, contract extensions etc. Ensure that the vendor is doing
statutory compliances.

Responsible for handling salary related reimbursements like medical, driver, fuel etc.

Implement all HR procedures as per existing policies.

Worked with ZCL Chemicals Ltd, Mumbai as Human Resource Assistant from July 2011 to June 2012.
KRA
Compilation of various HR data on regularly basis.

Timely review of policy and manual handbook updation of holidays & other policies.

Evaluation of data provided by various department for their manpower requirement & responsible for
end to end recruitment process.

Responsible for joining formalities of new joiners.

Reviewing employee complaints and ensuring accurate and timely documentation of concerns or issues
& grievances counseling.

Employee welfare activities e.g. outing planning, health check up, performance rewards, Birthday
celebration, arrange get together party etc.

Payroll Management and adhere statutory compliances.

Worked with Cientive India Pvt. Ltd, Pune as Human Resource Manager – 1 October 2008 to
Nov-15, 2010 KRA
End to end recruitment process (technical & non technical)

Attendance & leave management

Employees engagement and welfare.

Identifying eligible employees for performance reviews with the help of respective Team leaders & project
managers; set pay reviews as per compensation band.

Policy and Procedural Reviews and timely manual updations.

Statutory Compliances and office Administrative functions

Worked with Cientive India Pvt. Ltd, Pune as Human Resource Manager – 1 October 2008 to Nov-15, 2010

KRA

End to end recruitment process (technical & non technical)

Attendance & leave management

Employees engagement and welfare.

Identifying eligible employees for performance reviews with the help of respective Team leaders & project
managers; set

pay reviews as per compensation band.

Policy and Procedural Reviews and timely manual updations.

Statutory Compliances and office Administrative functions

Educational & Professional Acumen:

MBA (HR) Indian Institute of Education & Business Management, Pune-1st Division)

Master of Arts in Economics from D.B.S College, CSJM University Kanpur.

Computer Skills: Done Diploma in Information & System Management from Aptech,
Kanpur. Proficient in MS Office, Internet.

Others Skills: NINJA certification ITIL

 Personal Summary:

Name Minakshi Mishra

Marital Status: Married

Husband Name: Mr. Priyank Dubey

Local Address : Megapolis Hinjewadi Phase 3-411057

Passport : S4290417

Preferred Job location: Hinjewadi , Pune

I, the undersigned hereby declare that all the information provided above is true to the best of my
knowledge. Date : Place :