Scope of work for Multi-Currency Forex

FEATURES Of PLATFORM

In Multi-Currency Prepaid FX program need to issue following variants of program:

• Corporate Travel Card – Multi-Currency

• Retail Travel Card – Multi-Currency

PROGRAM OVERVIEW

MULTI-CURRENCY WALLET PREPAID CARDS FOR TRAVEL PROGRAM –

In Multi-Currency wallet prepaid program, individual wallet plan with its respective sub plan/parameters shall to
configured and linked to Multi-Currency wallet program.
• There will be only 1 wallet plan to be configured for all multi-currency wallets.

• Max 6 active wallets are active at a time per card.

• Cumulative wallet available balance is validated for all the wallets except for wallets with closed as well as “freeze”
status.

• In Multi-Currency program customer cannot have close loop wallets as multi-currency programs are supported by open
loop public networks like MasterCard

• 1 Default wallet will be created by system in the currency defined in multi-currency program. All the sign up and
maintenance fees will be charged to this wallet provided fees are configured in the currency of the default wallet.

HIERARCHY SUPPORTED FOR PREPAID FX PROGRAM

The System comprises of 3 level of hierarchy

a. Client – It’s an individual Cardholder for which system generates a Client ID. For Primary and Add-On Cardholders,
separate Client IDs are created. KYC compliant and documentation verification status is maintained at Client level. Multiple
Wallets and Devices under multiple programs can be linked to a single client.

b. Wallet – Maximum 6 active wallets at a time and total of max. 16 currency wallets can be supported. Following points
provide more insights on it:
• Open loop wallet type for Mastercard transactions.

• Wallet can be accessed through 1 or multiple devices in a program.

• Only 1 wallet plan required for all multi-currency wallets.

• For every currency, only one single wallet can be defined on a device
• Integration with interfaces can be done for accessing the multi-currency open loop wallets.

• 1 Default wallet will be created by system in the currency defined in multi-currency program. All the sign up and
maintenance fees will be charged to this wallet provided fees are configured in the currency of the default wallet.

• The wallet number will be system generated.

• One wallet – To Many Device relation is possible as a wallet of a program can be accessed through multiple devices of
primary client as well as Add-on client.
c. Device – Following Devices are available for Issuance.

• MasterCard branded Cards – For EMV contactless and Magstripe cards will be applicable.

Sample hierarchy Diagram:

Figure 1: Hierarchy Diagram

FEATURES

Platform to provide functionality for Multi-Currency Prepaid Program which enables the financial institutions to manage
the customers and their payments effectively. For Multi-Currency Prepaid Program, the need is to have 3 Portals:
1. Customer Portal

2. Cardholder Portal
3. Agent Portal

The salient features of Portals include:

• Comprehensive user management with privileges for various roles and users.
• Initial Set up at Center level and Institution level parameters
• Application Processing
o Risk checks – SDN Verification
• Card and Account Management

o Product and promo definitions and linking to device

o Card parameter configurations – Templates

o Card and PIN generation – Embossing file and PIN Offset file.

o Configurable Pack ID

o Tracking of Cards delivered through vendor

o Device/Card replacement and renewal

▪ Early Renewal-New Expiry Date

▪ Device Technology Upgrade at time of Replacement/Renewal

o Bulk device request and production – This is a bulk device request and bulk devices will be generated in a
separate batch. Device generation will use the parameters as per the device templates.
o Instant device replacement through agent portal
o Bulk replacement and stop list upload
o Stop-listing BIN/country/Range and withdrawal through customer portal and Card stop list/ withdrawal via API.
o Ecommerce transaction activation for device
o International transaction allow flag
o Fee configuration for devices and wallets
o Updates on clients profile, cards and accounts/wallets
o Virtual device creation and maintenance through customer portal
o Supplementary and Add-on card creation and maintenance
o Card account file updates
o Client Portfolio Single View
• Authorization and Transaction Management – Transaction set Matrix

No. Transaction Set Interchange

MasterCard
1 Balance Inquiry Yes
2 Cash withdrawal Yes
3 Cash Advance/ Cash @ POS Yes
4 Purchase Yes
5 Purchase with Cash back Yes
6 Pre-Auth Yes
7 Pre-Auth Completion Yes
8 Refund Yes
9 Ecomm Yes
10 MasterCard Money Send – Yes
Receiving
11 Load/Reload Yes
12 Account Status Inquiry (ASI) Yes

Pre-screening checks and validations

• Card range, card status and expiry validation
▪ System validates the card status, expiry date of card and the card range
• Per Transaction Limit, Daily, Periodic, Yearly Transaction Limit Validations as applicable
• Risk validation for cross border transactions, high risk countries
• E-Commerce transaction checks
• Fees and waivers
• CVC/CVC2/CVC3 validations
• MCC whitelisting
• Processing of transactions initiated from positive and negative country set configured (Country whitelisting)
• Balance and OTB validation
• Multi-wallet functionality for prepaid cards
• Manual Authorizations

• Customer Help Desk

• Dispute Management
• Events and Alerts
• Reports