Faith Cook

Summerville, SC 29485
(843) 870-9920

SKILLS
● Excellent verbal and written communication skills
● Experienced in determining the client’s needs,
explaining the creative process, and recommending
solutions
● Proficient in overseeing the creative team and managing
clients and vendors
● Experienced in paying attention to detail, receiving
constructive criticism, and organized
● Proficient in MS Office Suite and Google Workspace;
familiar with Adobe Creative Suite, Basecamp, and
BidSketch
● Experienced in managing budgets, deadlines, and
working under pressure

RELEVANT WORK EXPERIENCE

Account Executive, The Matchstick Group, Mt. Pleasant, SC
October 2021 – present

● Reported directly to the President and Vice President in person and via MS Teams

● Directly managed 3 clients simultaneously, while serving in a supportive role to the President, Account Director, and Senior
Account Executive for 3 additional clients
● Written detailed SOWs, proposals, and status reports; produced monthly analytic reports (PDFs and PowerPoints/decks) by
partnering with the Digital Marketing Director and Search & Media Specialist
● Scheduled and led internal and external status reports, kick-off meetings, and creative reviews

● Collaborated with the Project Manager to route deliverables, develop SOWs proposals, and project timelines

● On-boarded interns and new hires; planned company activities, such as BINGO night, community outreach through
volunteering with Habitat for Humanity of Charleston, and team lunches to foster camaraderie

Bilingual Customer Service Representative, Charles River Laboratories, Charleston, SC

July 2018 – October 2021
● Specialized in professional Latin American Spanish and Brazilian Portuguese, both written and verbally

● Handled the day-to-day communications for the ordering process of laboratory equipment critical to detecting harmful
bacteria and ensuring the quality of many health and beauty products used around the world.
● Processed dozens of orders by collaborating with clients (often in Spanish or Portuguese), the Charles River shipping
department, and 3rd party logistics companies on a weekly basis to schedule and oversee the fulfillment of domestic and
international orders.

Assistant Account Executive, Y&R Memphis (currently Y&RVML), Memphis, TN

August 2016 – February 2018

● Reported directly to the Account Director and Account Supervisor in person, via email, and in weekly status updates

● Worked directly with the media buying team to manage educational partnerships and negotiate contracts with entities such as
STEM Jobs and Discovery Education.
● Researched potential business partners in education to reach the US Navy’s target audience and pitched proposed
partnerships to account leadership
● Provided support for the production shoot of the USS Nimitz virtual field trip done in partnership with Discovery Education
by researching shoot locations, editing the script, and creating activities for the accompanying Educator Guide
 Faith Cook
Summerville, SC 29485
(843) 870-9920
● Managed The Navy Partnership Instagram page, and posted various formats of content on a regular basis; also, personally
active on Facebook, Instagram, Snapchat, and Twitter
● Traveled with the events and diversity outreach teams to provide support during conventions by monitoring the target
audience’s knowledge and interest in America’s Navy

EDUCATION
Bachelor of Science in Integrated Marketing Communication, minor in Spanish
Winthrop University, Rock Hill, SC
December 2015