EPAS 9 - Q1 - W2 - Mod2

Republic of the Philippines
Department of Education
National Capital Region
DIVISION OF CITY SCHOOLS – MANILA
Manila Education Center Arroceros Forest Park
Antonio J. Villegas St., Ermita, Manila
TECHNOLOGY AND LIVELIHOOD EDUCATION
EPAS 9
(Electronics Products Assembly and Servicing)
TAKE A LOOK OF YOURSELF!

LESSON 1: APPLYING QUALITY STANDARDS
QUARTER 1 WEEK 2 MODULE 2
EPAS NC II - CURRICULUM GUIDE

COMMON COMPETENCY
Learning Competency 2: Assess Own Work
2.2-1 Workplace Procedure

2.2-2 Types and work-related errors
2.2-3 Work behaviors which result to performance problem
0
HOW TO USE THIS MODULE
Before you start answering the module, I want you to set aside other tasks that will disturb
you while enjoying the lessons. Read the simple instructions below to successfully enjoy the
objectives of this kit. Have fun!
1. Follow carefully all the contents and instructions indicated in every page of this module.
2. Write on your notebook or any writing pad the concepts about the lessons. Writing
enhances learning that is important to develop and keep in mind.
3. Perform all the provided activities in the module.
4. Let your facilitator/guardian assess your answers.
5. Analyze conceptually the posttest and apply what you have learned.
6. Enjoy studying!
PARTS OF THE MODULE
 Expectations - These are what you will be able to know after completing the lessons in the
module.
 Pre-test - This will measure your prior knowledge and the concepts to be mastered
throughout the lesson.
 Looking Back - This section will measure what learnings and skills that you understand
from the previous lesson.
 Brief Introduction- This section will give you an overview of the lesson.
 Activities - These are activities designed to develop critical thinking and other
competencies. This can be done with or without a partner depending on the nature of the
activity.
 Remember - This section summarizes the concepts and applications of the lessons.
 Checking your Understanding - It will verify how you learned from the lesson.
 Post-test - This will measure how much you have learned from the entire module.
1
MELC 2 – ASSESS OWN WORK
EXPECTATION:
After reading this MODULE, STUDENT(s) MUST be able to:

1. Understand workplace procedure.
2. Identify Types and work-related errors
3. Identify Work behaviors which result to performance problem
PRE - TEST
INSTRUCTION: Choose the letter of the correct answer. Encircle your answer on your
worksheet.
1. Which material is given when you are officially hired in a company?

a. Product brochure
b. Workers handbook
c. Application form
d. None of the above
2. Why do you need to know the standard operating procedure?

a. To be able to work safe in a workplace environment
b. To be able to work efficiently
c. To be guided accordingly and apply to specific situation in the workplace.
d. All of the above.
3. Which of the following is the step to build standard operating procedure to improve
management system?
a. System > procedure > steps
b. Steps > procedure > system
c. Procedure> steps > system
d. Steps > system> procedure
2
4. Which of the following situations is NOT an example of following standard operating
procedure?
a. A worker wearing PPE before starting any task.
b. A student read student’s handbook after enrolled in a university.
c. An ENT doctor operates in an acute appendicitis.
5. Which of the following defined as the best, safest and easiest way to do a job or task
which ensure consistent quality, cost and delivery to the customer?
a. System
b. Steps
c. Standard
6. Which of the following situations is the reason why SOP is needed?

a. A worker fully fulfill his job in a company.
b. A nurse taking care of a patient.
c. A plumber continuously getting back jobs from a customer
d. A doctor heal his patients well.
7. When choosing the right materials characteristics, which of the following should be
considered?
a. Selection, testing and cost
b. Standard of operating procedures
c. Reliability, good quality, suitable for the application, low cost
8. What are the factors to consider when choosing the right materials?
9. Which of the statement defines “good quality” characteristic of material?

a. A material that can function well.
b. A material that is long lasting and safe to use.
c. A material that is necessary to make the project possible.
d. A material that is less expensive.
10. Which of the statement defines “low cost” characteristic of materials?

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11. Which of the statement defines “reliable” characteristic of materials?
d. A material that is less expensive
12. Which of the statement defines “suitable for the application” characteristic of materials?
13. Which of the following is NOT a thing to consider when receiving a material?
a. Any exceptions must be noted so that partial payments can be processed or defective
goods can be returned.
b. The materials are in acceptable condition.
c. The terms regarding installation and/or set-up of equipment are met.
d. The materials indicated on the purchase order with regard to quantity and discount.
14. When writing a safety work procedure, which of the following statement is not true?
a. Changing a job or task.
b. When designing a new job or task.
c. When introducing a new leader.
d. None of the above.
15. How the safe working procedure is identified?

a. The control measures that have been formulated for these tasks.
16. Which of the following situations showing a worker inappropriate physical behavior?
a. A worker wearing protective goggles while grinding a steal.
b. A construction worker using his flipflops while mixing a cement on the floor.
c. A technician opening his shirt while talking with a client.
17. This behavior refers to refuse to have developmental training to upgrade/update skills
needed in the workplace.
a. Unwillingness, refusal or inability to update skills
b. Inappropriate physical behavior
c. Smoking, eating, drinking in inappropriate places
d. Sleeping on the job.
4
18. Which of the following shows behavior concerning or threatening include angry,
aggressive communications (verbal or written) unwanted attention?
a. Inappropriate communication style
b. Impatient, inconsiderate, argumentative
c. Destructive humor, sarcasm, horseplay, fighting
d. Inappropriate conflict with others, customers, co-workers, supervisors.
19. Which of the following show behavior who do not follow instructions, does not follow
authority or refuse to obey orders?
a. lack of cooperation
b. Unwillingness to take responsibility
c. Insubordination
d. Power games
20. Which of the following refers to an employee who makes gossip that can potentially make
co-workers fight?
LOOKING BACK TO YOUR LESSON:
INSTRUCTION: Try to analyze the pictures below. Explain what you can see briefly on the
space
1 provided.
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
2 __________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
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TOPIC 2.2 - 1 WORKPLACE PROCEDURES
BRIEF INTRODUCTION:
Every task inside the classroom should be managed systematically in order to fulfill the task safe,
effective and efficient. Following Standard Operating procedure is one of the most important
things that a student should learn. This will practice students on outside world of industry.
Workplace Procedure is a set of written instructions that identifies the health and safety
issues that may arise from the jobs and tasks that make up a system of work.
A safe working procedure should be written when:

 designing a new job or task
 changing jobs or task
 introducing new equipment
 reviewing a procedure when problems have been identified, example from an accident or
 incident investigation
The safe working procedure should identify:

 the teacher for the task or job and the students who will undertake the task
 the tasks that are to be undertaken that pose risks
 the equipment to be used in these tasks
 the control measures that have been formulated for these tasks
 any training or qualification needed to undertake the task
 the personal protective equipment to be worn
 action to be undertaken to address safety issues that may arise while undertaking the task.
Following certain procedures is very important to perform a given operation. The table
below shows different elements and their corresponding performance criteria to be able to identify
occupational health and safety hazards, assess risk, as well as follow instructions and procedure in
the workplace with minimal supervision. The students will also be capable of participating and
contributing to OHS management issues.
6
ELEMENT PERFORMANCE CRITERIA
1. Identify hazards and risks 1.1 Identify hazards in the work area enjoying the performance
of workplace duties.
1.2 assist level of risk.
2. Follow procedures and 2.1 report hazards in the work area designated personnel
strategies for risk control. according to workplace procedures.
2.2 follow workplace procedures and work instructions for
assessing and controlling risks with minimal supervision.
2.3 Whenever necessary, within the scope of responsibilities
and competencies, follow workplace procedures for
dealing with hazards and incidents, fire and/or other
emergencies.
3. Contributes to OHS in the 3.1 Describe employee rights regarding consultation on OHS
workplace. matters.
3.2 Praise task and slash or job is Pacific OHS issues with
appropriate people in accordance with workplace
procedures and relevant legislative requirements.
3.3 Contributes to participate in arrangement for OHS
management in the workplace within organizational
procedures and the scope of responsibilities in
competencies.
3.4 provide feedback to supervisor on hazards in work area in
line with organizational OHS policies and procedures.
3.5. Provide support in implementing procedures to control
risks in accordance with organizational procedures.
3. Work instructions maybe:  verbal
 written In English
 in a community language
 provided visually EG. Video, OHS signs, symbols and
other pictorial presentations etc.
Controlling risk in the work Eliminate the risk reduce/minimize the risk through:
area may include:  engineering controls
 administrative controls
 personal protective equipment
Reports identifying workplace  face to face
hazards maybe verbal or  phone messages
written in may include:  notes
 memos
 the specially designed report forms
7
ACTIVITY
INSTRUCTION FOR STUDENT: At home, try to simulate a worker performing any workplace
procedure written on table above. Choose on the Performance criteria. Perform what you have
learned on those procedure. Make a video presentation for at least less than 2 minutes. Submit your
work together with other worksheets of this module or send your mp4 format file on Facebook
messenger if internet connection is available at home.
You will be graded based on the following performance rubrics:
PERFORMANCE RUBRICS
Criteria 100 90 85 75
VIDEO AND Video and -Video is -Video is -Video is
SOUND QUALITY sound are clear. moderately moderately moderately
- video and clear clear and shaky clear and shaky
sound are clear. -Sound is clear -Sound is
-Sound is clear unclear
Selected All information Some of the Few of the one of the on
performance on the selected information on information on the selected
criteria are performance the selected the selected performance
performed well criteria are performance performance criteria are not
performed well criteria are not criteria are not showing.
shown. shown.
Time allotment activity is activities activity is Activity is
performed performed 3 performed 4 performed 5
within the time minutes minutes minutes
allotment beyond the beyond the beyond allotted
time allotment allotted time time.
Relevant materials All materials most of the some of the Few of the
are used in needed in the material materials are materials are
performing the activity are needed in the used in the used the
activity used. activity are activity. activity
used.
punctuality in activity is activity is activity is activity is
submission of submitted within submitted a day submitted two submitted 3
activity. the time after the time days after the days after the
allotment allotment time allotment time allotment.
8
REMEMBER!
Workplace Procedure is a set of written instructions that identifies the health and
safety issues that may arise from the jobs and tasks that make up a system of work.
A safe working procedure should be written when:
 designing a new job or task

 changing jobs or task
 introducing new equipment
 reviewing a procedure when problems have been identified, example from an accident
or
 incident investigation
CHECK YOUR UNDERSTANDING
worksheet.
1. Which of the following situations shows not following workplace procedures?

c. A doctor wearing hot suits when treating his patients
procedure?
9
a. System
b. Steps
c. Standard
5. Which of the following is not an example of following procedures in reporting?
a. Face to face
b. Notes
c. Memos
d. All of the above
TOPIC 2.2 – 2: TYPES OF WORK-RELATED ERROR
BRIEF INTRODUCTION:
As a student, the types and work-related errors should be learned to prepare themselves in the industry
they will be in when they have their actual jobs. In this section, the types and work-related errors are
explained for the students to be guided.
TYPES AND WORK-RELATED ERRORS
Human factors in the workplace include organizational, environmental and personal

characteristics of employees. There are three interrelated aspects that are required for the
workplace to run smoothly, they are the job, the individual and the organization. The design of the
job and the equipment used to complete it will have a direct effect on the health and safety of
workers. But good design, procedures and training cannot compensate for competence.
Understanding why errors occur can help develop more effective controls.
The two types of human failure are errors and violations. Errors can be slips, for
example, pressing the wrong button. Lapses are where one forgets to do something in a procedure
or as part of the job role. Training cannot remove these, but good job design and controls in place
can mitigate against them happening. ‘Mistakes’ can also occur, which are errors in judgement or
in decision making. This is where someone does the wrong thing, thinking it to be right. This can
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happen if something is new to them, if they have not been trained properly or because it is an
unexpected situation. In this case, one may fall back on remembered rules from similar situations,
but these rules within the current situation may be incorrect.
Understanding the types and causes of human failure in the workplace can prevent further
accidents and mishaps. Understanding the type of human error, for example, whether memory
lapse or cultural, can help one build better control measures and set out a devised risk management
plan to mitigate against them. But nothing can totally take away human error, it will always occur,
but being aware of it can help one learn from mistakes.
Reference:(http://www.protectus.co.uk/promoting-good-health-safety-values-workplace/)
A. Quantity of work (untimely completion, limited production)
1. Poor prioritizing, timing and scheduling.
2. Lost time
 Tardiness, absenteeism, leaving without permission
 Excessive visiting, phone use, break time, use of the Internet
 Misuse of sick leave
3. Slow response to work requests, untimely completion of assignments
4. Preventable accidents
B. Quality of work (failure to meet quality standards)
1. Inaccuracies, errors.
2. Failure to meet expectations for product quality, cost or service
3. Customer/client dissatisfaction
4. Spoilage and/or waste of materials
5. Inappropriate or poor work methods
11
ACTIVITY
INSTRUCTION FOR STUDENT: In your home, try to search for human error in home settings.
We will compare the home choirs related errors to the work – related error. Make a list of those
household choirs’ errors then write the similarity on work-related errors. Use the table format
below.
Household choirs’ errors Work-related errors

1. 1.
2. 2.
3. 3.
4. 4.
5. 5.
REMEMBER!
The two types of human failure are errors and violations. Errors can be slips, for
example, pressing the wrong button. Lapses are where one forgets to do something in a
procedure or as part of the job role. Training cannot remove these, but good job design and
controls in place can mitigate against them happening. ‘Mistakes’ can also occur, which are
errors in judgement or in decision making. This is where someone does the wrong thing, thinking
it to be right.
worksheet.
1. Which of the following situations shows not following workplace procedures?

c. A doctor wearing hot suits when treating his patients
12
procedure?
a. System
b. Steps
c. Standard
5. Which of the following is not an example of following procedures in reporting?
e. Face to face
f. Notes
g. Memos
h. All of the above
TOPIC 2.2 – 3: WORK BEHAVIORS WHICH RESULT TO

PERFORMANCE PROBLEM
BRIEF INTRODUCTION:
As a student, for you to be ready in the industry or even in a small job, you should be familiarized on the
work behavior which result in poor performance.
Work Behavior which result in Performance Problems

The following are the behaviors that results in poor performance while working.
Psychological well-being of a worker is also considered in hiring an employee. Whether it is
intrapersonal or interpersonal. It will confirm their functionality in the company or organization.
It can also be used as a self-assessment for improvement and training to have favorable results for
the company to proper its workplace.
Work behaviors are classified into 3. Inappropriate behavior, inappropriate

interpersonal relations and resistance to change.
13
A. Inappropriate behavior (often referred to as "poor attitude")
 Negativism - refers to the practice of being or tendency to be negative or skeptical
in attitude while failing to offer positive suggestions or views.
 lack of cooperation - absence of cooperation, lack of a desire to work together.
 Anger – is an emotion characterized by antagonism toward someone or something
you feel has deliberately done you wrong.
 Failure or refusal to follow instructions - In its simplest terms, failure to follow
instruction means a superior issued an order or instruction and that the employee
receiving this instruction failed to obey it. Before you waive your right to oppose or
appeal a failure to follow instruction charge there are few things every Federal
employee should consider.
 Unwillingness to take responsibility ("passing the buck") -always rely on
anybody to take responsibility, passing the work to other co-workers.
 Insubordination - Do not follow instructions, does not follow authority or refuse to
obey orders.
 Power games - Refers to a situation in which different people or groups are
competing for power as a power game, especially if you disapprove of the methods,
they are using in order to try to win power.
B. Resistance to change
 Unwillingness, refusal or inability to update skills – refuse to have developmental
training to upgrade/update skills needed in the workplace.
 Resistance to policy, procedure, work method changes – refuse on following
updated policies and procedure of the company or organization.
 Lack of flexibility in response to problems – it is the ability of a person not to
think out of the box to respond to a situation in a workplace.
C. Inappropriate interpersonal relations
 Inappropriate communication style: over-aggressive, passive – it is a behavior
concerning or threatening include angry, aggressive communications (verbal or
written) unwanted attention.
 Impatient, inconsiderate, argumentative - having or showing a tendency to be
quickly irritated or provoked.
 Destructive humor, sarcasm, horseplay, fighting – refers to an employee who
makes gossip that can potentially make co-workers fight.
 Inappropriate conflict with others, customers, co-workers, supervisors – refers
to an employee who constantly having not good relationship with superiors and co-
workers.
14
 Inappropriate physical behavior – refers to an employee or person showing off
inappropriate physical gesture like removing their clothes, touching self, looking to
co-workers inappropriately and the like.
 Smoking, eating, drinking in inappropriate places
 Sleeping on the job
 Alcohol or drug use
 Problems with personal hygiene – person or employee who have physical hygiene
problem like body odor, bad breath and the like.
 Threatening, hostile, or intimidating behavior - Intimidating behavior is any
behavior that would reasonably cause a person to fear injury or harm.
ACTIVITY
INSTRUCTION FOR STUDENT: On the space provided, there is an image of a worker, try to
draw a worker who you think has a problem in work performance. Try to be creative and show the
feature evidently.
15
REMEMBER!
The following are the behaviors that results in poor performance while working.
Psychological well-being of a worker is also considered in hiring an employee. Whether it is
intrapersonal or interpersonal. It will confirm their functionality in the company or organization.
It can also be used as a self-assessment for improvement and training to have favorable results
for the company to proper its workplace.
worksheet.

c. Insubordination
d. Power games
16
co-workers fight?
POST - TEST
worksheet.
1. Which material is given when you are officially hired in a company?

a. Product brochure
b. Workers handbook
c. Application form
3. Which of the following is the step to build standard operating procedure to improve
management system?
a. System > procedure > steps
b. Steps > procedure > system
c. Procedure> steps > system
d. Steps > system> procedure
procedure?
a. System
b. Steps
c. Standard
17
6. Which of the following situations is the reason why SOP is needed?
a. A worker fully fulfill his job in a company.
b. A nurse taking care of a patient.
c. A plumber continuously getting back jobs from a customer
d. A doctor heal his patients well.
7. When choosing the right materials characteristics, which of the following should be
considered?
8. What are the factors to consider when choosing the right materials?
9. Which of the statement defines “good quality” characteristic of material?
10. Which of the statement defines “low cost” characteristic of materials?
11. Which of the statement defines “reliable” characteristic of materials?
12. Which of the statement defines “suitable for the application” characteristic of materials?
13. Which of the following is NOT a thing to consider when receiving a material?
a. Any exceptions must be noted so that partial payments can be processed or defective
goods can be returned.
18
14. When writing a safety work procedure, which of the following statement is not true?
a. Changing a job or task.
b. When designing a new job or task.
c. When introducing a new leader.
d. None of the above.
15. How the safe working procedure is identified?
a. The control measures that have been formulated for these tasks.
c. Insubordination
d. Power games
co-workers fight?
19
REFLECTIVE LEARNING SHEET
I learned that….
______________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
20
PRE -TEST POST -TEST
1. B 11. A 1. B 11. A
2. D 12. C 2. D 12. C
3. A 13. C 3. A 13. C
4. C 14. C 4. C 14. C
5. C 15. B 5. C 15. B
6. C 16. A 6. C 16. A
7. C 17. C 7. C 17. C
8. A 18. B 8. A 18. B
9. B 19. A 9. B 19. A
10. D 20.D 10. D 20.D
NOTE:
Post-test passing score: 15 and above, failed score: 14 and below.
 If you got failed score on post-test, please review again the module.
 If your score on the post-test is greater than your pre-test score and got a
passing score, then congratulation! You can now proceed to the next module.
REFERENCES
Online resources:
- https://www.slideshare.net/OFXAcademy/standard-operating-procedures-sops
3
- https://www.google.com/search?q=form+for+received+materials&sxsrf=ALeKk03Q
C7ec3lb68iHhgP697Idt6eMYbw:1592104942886&source=lnms&tbm=isch&sa=X&
ved=2ahUKEwjzhcOMrYDqAhVnxosBHdS9ClkQ_AUoAXoECA0QAw&biw=1366
&bih=657#imgrc=FiR1pY4-VnS6yM
- https://books.google.com.ph/books?id=9Gbo3B3dRNQC&pg=PA115&lpg=PA115&
dq=isolate+faulty+materials&source=bl&ots=rxT7NZ0Y1w&sig=ACfU3U1yEkQj7
pzWAuT1_MojgPXyrWPbWA&hl=en&sa=X&ved=2ahUKEwiij5WY1IXqAhUVh
ZQKHUMDAwY4ChDoATACegQIBhAB#v=onepage&q=isolate%20faulty%20ma
terials&f=false
- https://www.coursehero.com/u/file/32153567/identifying-and-isolating-faulty-
materials-related-to-workpptx/?justUnlocked=1#doc/qa
- https://www.daslaw.co.uk/blog/your-rights-and-options-if-you-buy-faulty-goods
- https://humanerrorsolutions.com/5-of-the-most-common-types-of-human-error-in-
the-workplace/
21
- https://www.google.com/search?sxsrf=ALeKk00dE3rsyAt2qaTPspLqGn-46F4Z-
Q%3A1594692285709&ei=vRINX8rCKpCB0wTd1LLwBw&q=negativism&oq=neg
ativism&gs_lcp=CgZwc3ktYWIQAzIHCAAQRhD5ATICCAAyAggAMgIIADICC
AAyAggAMgIIADICCAAyAggAMgIIADoECCMQJzoFCAAQkQI6BQgAELEDO
ggIABCxAxCDAToECAAQQzoHCAAQsQMQQzoICAAQsQMQkQI6CggAELED
EEYQ-
QFQw8MOWIfWDmDv3A5oAHAAeACAAYABiAGHB5IBAzguMpgBAKABAao
BB2d3cy13aXo&sclient=psy-
ab&ved=0ahUKEwiKldzZ08vqAhWQwJQKHV2qDH4Q4dUDCAw&uact=5
ACKNOWLEDGEMENT
This module was outlined based on the K to 12 Basic Education Curriculum Guide for
Electronic Products Assembly and Servicing NC II for S.Y. 2020-2021.
Development Team of the Module
Writer: Celeste L. Ching

Teacher II, A. J. Villegas Vocational High School
Editor: Dr. Ariel D. Tosio
Education Program Supervisor, TLE-Vocational
SDO Manila
Reviewer/Validator: Rufo G. Malla
Head Teacher VI, TLE-Vocational Dept.,
E. Rodriguez Vocational High School
Management Team: Malcolm S. Garma
Regional Director
Genia V. Santos
CLMD Chief
Dennis M. Mendoza
Regional EPS in Charge of LRMS and
Regional ADM Coordinator
Maria Magdalena M. Lim, CESO V
Schools Division Superintendent
SDO Manila
Aida H. Rondilla
Chief-Curriculum Implementation Division
Lucky S. Carpio
Division EPS in Charge of LRMS and
Division ADM Coordinator
22

EPAS 9 - Q1 - W2 - Mod2

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EPAS 9 - Q1 - W2 - Mod2

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TAKE A LOOK OF YOURSELF!

QUARTER 1 WEEK 2 MODULE 2

EPAS NC II - CURRICULUM GUIDE

2.2-1 Workplace Procedure

PARTS OF THE MODULE

After reading this MODULE, STUDENT(s) MUST be able to:

1. Which material is given when you are officially hired in a company?

2. Why do you need to know the standard operating procedure?

6. Which of the following situations is the reason why SOP is needed?

9. Which of the statement defines “good quality” characteristic of material?

10. Which of the statement defines “low cost” characteristic of materials?

15. How the safe working procedure is identified?

LOOKING BACK TO YOUR LESSON:

A safe working procedure should be written when:

The safe working procedure should identify:

You will be graded based on the following performance rubrics:

A safe working procedure should be written when:

 designing a new job or task

CHECK YOUR UNDERSTANDING

1. Which of the following situations shows not following workplace procedures?

TOPIC 2.2 – 2: TYPES OF WORK-RELATED ERROR

TYPES AND WORK-RELATED ERRORS

Human factors in the workplace include organizational, environmental and personal

Household choirs’ errors Work-related errors

CHECK YOUR UNDERSTANDING

1. Which of the following situations shows not following workplace procedures?

TOPIC 2.2 – 3: WORK BEHAVIORS WHICH RESULT TO

Work Behavior which result in Performance Problems

Work behaviors are classified into 3. Inappropriate behavior, inappropriate

CHECK YOUR UNDERSTANDING

1. Which of the following situations showing a worker inappropriate physical behavior?

1. Which material is given when you are officially hired in a company?

Development Team of the Module

Writer: Celeste L. Ching

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