Professional Documents
Culture Documents
FINAL EXAM
1. What do you say as a hotel staff when you want to offer help to a guest
a. To move a luggage
b. To use an ATM
c. To carry many shopping bags
2. What do you say as a hotel staff when you give advice to a guest with
a. a stomachache
b. a difficulty in finding a transportation
c. a problem finding a good restaurant
4. Put the following instructions for the task in the correct order (1st, 2nd, 3rd, etc)