WORK PLAN

A. Members of group 1
tuannase150287@fpt.edu.vn Nguyễn Anh Tuấn
hungtgse150794@fpt.edu.vn Thái Gia Hưng
taintse151034@fpt.edu.vn Nguyễn Thành Tài
khoadmse160785@fpt.edu.vn Đàm Minh Khoa
kiethass140443@fpt.edu.vn Hoàng Anh Kiệt
yenthss160141@fpt.edu.vn Trần Hải Yến

TEAM LEADER: Đàm Minh Khoa

Company: The Coffee House (coffeehouse chain)

B. Brief descripton of the company

The Coffee House is a Vietnamese coffeehouse chain, created in 2014. It is based in Ho Chi Minh city
As of March 2018, the chain has over 100 stores across Vietnam that serve over 40,000 customers a day.
The CEO Nguyen Hai Ninh announced that the company plans to open as many as 700 outlets across
Vietnam.
The chain has been described as one of local Vietnamese coffeehouse chains, together with Highlands
coffee or Cong Ca Phe that are together more popular in Vietnam than global chains like Starbucks.
In 2018, The Coffee House was second on Vietnamese coffee chain market in terms of revenue, after
Highlands Coffee, and fourth in terms of profit (after Highlands Coffee, Starbucks and Phuc Long)
In 2019, The Coffee House's revenue had an increase of nearly 30% compared to 2018, reaching 863
million VND.

C. Plan
Milestone 1: Introduction about the history of the organization/corporation, its products/services (C1).
· Business environment Analysis (General/Task/Internal) (C2).
 Member undertaking: Khoa, Hung
DEADLINE: 20/09

Mileston 2:
· Organization Structure and Design Analysis and Organization Change and Innovation (C6 & C7).
· Human Resource Management and Recruitment/Training functions in the Organization (C8 & C9).
· Leadership, Vision, and Strategic Management (C3 & C11).
 Member undertaking: Kiet, Yen
 Deadline: 25/10

Milestone3 : Operations, Quality, and Productivity Management, System, and Control (C14 & C15).
· Identify 3 managerial problems within the corporation/organization/company and provide managerial
perspective/analysis.
· Conclusions and/or Recommendations.
 Member undertaking: Tuan,Tai
Deadline: 1/11
All member work together from 1/11 to 5/11 for the comple assignment

D. General guidelines:
The report should follow these general guidelines:

· Number of pages (excluding covers) should be in the vicinity of 20 pages.

· Professional fonts (NO COMIC SANS), font size 11.
· Line interval 1.5, justified.
· Table of Content, References, and Appendices strongly recommended (but not to be included with
overall page count).
· Submission of Google Classroom under Group Assignment Submission (NO physical copy required).
· All submitted Content & work is subjected to Plagiarism (Originality) Review according to Google
Originality Guidelines.
LINK GOOGLE DOCS:
https://docs.google.com/document/d/17_1aNL4T35RDp0kygxQJBqz5WhCtAX-Y1YLjKHKtKq4/edit