The Organizational Plan

Of
Dolce’s ChoFe

“DINE IN FOR MORE CHOCOLATY EXPERIENCE”

SUBMITTED BY:
GROUP 4
FEVELINE CACHO

HAZEL KRIS RANARA

JOHN ROCKFORD NOVAL

JOAN MAHINAY

MAYMOZAH RIN

SUBMITTED TO:
JULY HERA G. SALOMON
 A. SUMMARY DESCRIPTION OF THE BUSINESS
Coffeehouses is well known for being one of a place for social interaction,
because in addition to the “Food and Drinks” they offer, they also provide a place
for customers to unwind, converse, study, read, write, and pass the time whether
alone or in a small groups.

The business was founded with the intention of introducing and promoting a
range of freshly made products from cacao beans, yet it also offers standard
coffee shop products. in addition we will also provide a Library section for
customers who loves reading.

Mission
Committed to provide a quality and innovative products of coffee drinks and
other variations of beverages and pastries to continuously increase consumers’
satisfaction.

Dolce’s ChoFe Business Model

Key Partners Key activities Value Customer Customer
Proposition Relationships Segments
Tablea Cacao beans *Providing a variety *Provide Traditional *for patrons we will *Students
suppliers are the of delicious and high coffee beverages to offer a membership Customers –
Local Farmers who quality coffee drinks, the local cards, which will Students from
produce pure pastries, and other *Along with the entitle them to elementary To
fermented Cacao beverages while and traditional coffee discounts on certain college, who love
beans. continue to develop drinks, it also sell a goods sweet beverages
new items using variety of freshly *free cake for and snacks.
Tablea Cacao beans produced pastries someone who dine *Office employee –
as base. and beverages on their birthday both private and
Key Resources *Fostering a made with tablea Channels public employee
*The location will welcoming calm cacao beans. Customers can use
impact the environment *Aside from the our social media
business’s success “food and drinks” page to browse and
*skilled personnel, services, it also has enjoy our food
whereas they will a library section selection
be the one that inside the
interact directly establishment that
with the offers variety of
consumers. books for customers
who enjoy ready.
Cost Structures Revenue Streams
*Ingredients costs per Products *Sales Profit
*Shop preparation costs: Cups, Cups plates, Spoons, *Gift cards
Coffee machines, and other needs. *Selling Tablea Cacao powders
*Utility costs: Gas, electricity, waters and others
*Rent Costs

Strategy
The strategies listed below are what we will employ to make our business
successful:

 Create an instagramable interior and exterior design of a coffee shop

 Continue develop new products made from Tablea cacao beans
 Advertise the products through making account page in several social
platforms
 Offer delivery service
 Provide internet access (Wi-fi), for customers
 Library section for customers who loves reading.

Strategic Relationships
Making local coffee farmers as partnership that can supply a locally
produce beans specifically the Tablea Cacao beans.
 SWOT Analysis

STRENGTHS WEAKNESSES OPPORTUNITIES THREATS

*High quality coffee *high cost location *ability to attract *Strong competitors
*offer unique *Strong existence customers due to the *changing market
products Competitor location trends
*close to customers *inconsistent supply *ability to develop new *Price sensitive
*good location of tablea Cacao bean products consumers
*Attract new customer *Utility costs
by offering special
products

B. PRODUCTS AND SERVICES

PRODUCT DESCRIPTION

The coffee shop will provide

 Hot/cold chocolate
 Brewed coffee/Local coffee
 Tea
 Lattes
 Ice coffee
 Espresso
 Cappuccinos
 Frappuccino
 Milkshake
 Teas
 Non-alcoholic drinks
 Cakes and Pastries

SERVICES

- Quality yet affordable product serve

- Offer innovative products made from Tablea Cacao beans
 - Variety selection of beverages and snacks
- Accept deliveries
- Provide books for customer who loves reading
- Good customer service with generous staff and crews

C. INTELLECTUAL PROPERTY
TRADEMARK OF THE BUSINESS:

D. LOCATION
* P-2 Poblacion Lianga, Surigao del Sur beside MLhuillier

* Dolce’s Chofe is small eating and drinking establishment, historically a

coffee house usually featuring a limited menu. Originally this establishments
served coffee and sweets. There are also books that you can read for free while
drinking coffee.

Contact information:

Cel. No. 09505509965/09304613925

Email: Dolce’sChofe@gmail.com
E. LEGAL STRUCTURE
* Dolce’s Chofe is a partnership business between Feveline Cacho and Hazel
Kris Ranara as the two main owners. it had also been considered as a partnership
with their colleagues John Rockford Noval, Joan Mahinay and Maymozah Rin.

Name: Feveline Cacho

Address: Sto. Nino, San Agustin Surigao del Sur

% Ownership: 25%

Name: Hazel Kris Ranara

Address: Lianga Surigao del Sur

% Ownership: 25%

Name: John Rockford Noval

Address: Lianga Surigao del Sur

% Ownership: 20%

Name: Maymozah Rin

Address: Lianga Surigao del Sur

% Ownership: 15%

Name: Joan Mahinay

Address: Payasan, Lianga Surigao del Sur

% Ownership: 15%
F. MANAGEMENT
- List the people who are (or will be) running the business

* Feveline Cacho

* Hazel Kris Ranara

* John Rockford Noval

* Maymozah Rin

* Joan Mahinay

- Describe their responsibilities and abilities

Manager: Hazel Kris Ranara

Cashier: Feveline Cacho

Barista: John Rockford Noval

Servers: Maymozah Rin and Joan Mahinay

Bakers: Juan Dela Cruz and Andrew Pinter

Manager

Php 19,444 per month

Cashier

Php 14, 141 per month

Barista

Php 15, 756 per month

Server

Php 13, 964 per month

Baker

Php 14, 000

G. PERSONNEL
The “Dolce’s ChoFe” coffee shop will have a manager, 1 cashier, 2 bakers, 1
barista, and 2 service crew.

Manager Job Qualification:

 Work experience as a café manager or barista
 Hands-on experience with professional coffee machines
 Leadership mentality
 Time – management skills
 Excellent interpersonal skills and has the capacity to lead and motivate a
team
 High school diploma
 Additional certification

Cashier Job Qualifications:

 Ability to handle transaction with accuracy
 High school diploma
 Must have a cash handling experience, and comfortable handling and
counting his/her own cash drawer
 Good communication skills

Bakers Job Qualifications:

 Experience as a baker, pastry chef or similar role
 Familiar with all professional kitchen equipment needs in baking
 Excellent time – management skills
 Certification or degree from culinary school
 Knowledgeable of cake decorating methods
Barista Job Qualifications:
 High school diploma
 Experience in customer service or the preparation of food and beverages is
preferred
 Working around peak times, including late at night, early in the morning,
and on vacations
 A polite, engaging personality
 Dedicated in providing an outstanding customer service

Service Crew Job Qualification:

 High school diploma with relevant experience
 Must knowledgeable enough about The menu list
 Physically fit
 Know how to do up-selling
 Good communication skills

Staffs Hours of duty Per day Salary Per month

Manager 8 hours a day P 19, 444
Cashier 8 hours a day P 14, 141
Barista 7 hours a day P 15, 756
Baker 7 hours a day P 14, 000
Service Crew 7 hours a day P 13, 964

H. ACCOUNTING & LEGAL

We will get all the permits that the government required. For our coffee shop to
be establish legally.
I. INSURANCE
General Liability – Protects the staff and the company

Work compensation – Provide cash benefits and/or medical care for workers who
are injured or become ill as a direct result of their job

Commercial Auto – protect the business against liability for damages caused by
accidents involving your business autos and provide certain compensation to
occupants of your business autos injured in accidents.

J. SECURITY
We consider embedding safety and security in everything we do, from the interior
coffee shop design to the exterior coffee shop signs, decoration, and other
outdoor seating, the safety of our staff and the security of our business.

1. Better security locks – invest in sturdy all-weather locking mechanism for all
doors and windows.
2. Light up coffee shop – it is the key to maintaining security and reducing
crime.
3. Security cameras – security cameras placed strategically for security.