Service Report

Code Date Page

30021 10 Jul 2019 1/2

Activity No Problem Type Call Type

82103 Update and C - PPM
Calibrate

Our contact person at your company

Chris Williams chris.williams@bcu.ac.uk

Billing Address Assignment Address

Birmingham City University Birmingham City University
Finance Office Xray Department
B4 7BD 6 Cardigan Street, Birmingham Westbourne Rd
United Kingdom GB

Thank you for choosing our services.

Subject
C - PPM - PPM U&C 10/7/2019

Equipment
Serial Number Description Code Manufacturer Serial Number
3842 buckyStar Ybuckyst 4599
ar

Efforts
Date Who Task Start End Break Non-Chargeable Chargeable
10/07/20 Aaron Hindmarsh Labour Travel 09:00 11:00 00:00:00 02:00:00
19 Base - Site

10/07/20 Aaron Hindmarsh Labour X- 11:00 12:40 00:00:00 01:40:00

19 Carried out update Ray
and Contract
calibration service of buckystar system

Checked system operation - all ok

Checked mechanical movements - all ok
Checked DAP operation and that the DAP values are consistent following on from repair carried out at last visit -
all ok
Checked system outputs - all ok
Checked system error logs - no errors to report

No changes were required and no problems were found

Carried out update and calibration service of canon PC

System is already at latest version for windows 8

Carried out database maintenance

Xograph Healthcare Ltd Phone +44 (0)1453 820320

Xograph House
GL10 2LU Stonehouse Fax +44 (0)1453 820321
Gloucestershire E-Mail enquiry@xograph.com
Tax number GB103177801
 Service Report
Code Date Page
30021 10 Jul 2019 2/2

Activity No Problem Type Call Type

82103 Update and C - PPM
Calibrate

Checked PC condition and operation - all ok

Created migration data backups on C and D drives in case of hard-drive failure
Calibrated and tested detector - all ok
System was trying to save dicom images to a USB stick by default - this was causing errors when closing a
patient or shutting down the system as the USB stick was not present - turned off send by default, user should
send images to USB manually when required to prevent these errors

No changes were required and no problems were found

10/07/20 Aaron Hindmarsh Labour X- 12:40 12:50 00:00:00 00:10:00

19 System handed back
RaytoContract
customer

Total 00:00:00 03:50:00

Signature Signature

Jessica Humpage Aaron Hindmarsh

Xograph Healthcare Ltd Phone +44 (0)1453 820320

Xograph House
GL10 2LU Stonehouse Fax +44 (0)1453 820321
Gloucestershire E-Mail enquiry@xograph.com
Tax number GB103177801