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Remote - US; Remote - Canada

Site Reliability Engineering Intern

(Summer 2023)

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Company Description
Dropbox is a leading global collaboration platform that's transforming the way
people work together, from the smallest business to the largest enterprise. With
more than 700 million registered users across more than 180 countries, our mission
is to design a more enlightened way of working. From our headquarters in San
Francisco to eight dedicated Studios and a worldwide team of employees who
choose where they work best, our Virtual First approach is leading the way into the
future of work.

Team Description
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Our mission is to engage and hire the emerging talent that will shape the future of
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Dropbox. Learn about our internships here!
Role Description
At Dropbox
Dropbox the SRE (Site Reliability Engineer) role is a hybrid systems and
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software engineering role. SREs are Software Engineers (SWE’s) focused
specifically on the availability, durability, observability, latency, performance, and
scalability/capacity of Dropbox, as well as the overall toil required to operate our
services.

SRE is not just about monitoring and protecting Dropbox services 24/7. It’s about
improving those processes with system design, automation, tooling, and software
development so that systems require less human intervention. SREs utilize this
combination of software and systems engineering to build and run large-scale,
distributed, fault-tolerant systems.

SRE are responsible for and take the lead on reliability, automation, and other
issues related to KTLO (Keeping The Lights On) in an organization. SREs are
integrated with critical infrastructure and product teams and take part in
developing software, maintaining it, and scaling it, whether for our user-facing
products or the underlying hardware infrastructure that allows us to deliver them.

Example SRE projects:

• Build an auto-remediation system to automatically resolve production incidents

before escalating them to on-call engineers

• Design the system and processes that Dropbox engineers use to deploy their
software into production

• Drive the company through “Disaster Recovery Tests”, where we automatically

introduce breakages to our infrastructure to test Dropbox’s overall resiliency

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Responsibilities
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As an SRE intern, you work side-by-side with Dropbox Engineers to tackle some of
our most critical challenges. Here are some examples of SRE teams that you can
have an impact on:

• Production Access and Controls - The PAC team works to ensure that the
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Dropbox production environment is safe and reliable.

• Disaster Readiness - To ensure Dropbox can handle a large-scale disaster at one

of our datacenters, we perform regular failover exercises using tooling we’ve
written, and help other teams multihome their services (make them redundant
across multiple locations).

• Reliability Frameworks - We build central tools that are used Dropbox-wide to

enable reliability best practices, ensuring a smooth experience for engineers who
are oncall or responding to an incident.

Requirements

• Computer Science (or related field) students who are currently pursuing
Bachelors, Masters or PhD programs graduating between December 2023 -
August 2025

• Experience writing or shipping software as part of coursework, personal projects,

internships, coding competitions or research

• Passion for learning, solving problems, and challenging the status quo

• Available for Summer 2023 full time internship (40 hours per week / 12 weeks)

Total Rewards

For candidates hired in Colorado, the expected salary/On-Target Earnings (OTE)

rate for the role is $8,000/mo, subject to change.
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Salary/OTE is just one component of Dropbox’s total rewards package. Dropbox is

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committed to investing in the holistic health and wellbeing Accept
of all Dropboxers All
and
their families. Our benefits and perks programs include:
 • Competitive medical, dental and vision coverage

• Flexible Time Off/Paid Time Off, paid holidays, Company-wide PTO days,
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Volunteer time off

• Perks Allowance to be used on what matters most to you, whether that’s

productivity, learning & development, wellness, co-working space

Additional benefits details are available upon request.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone,

and we do our best to make sure all people feel supported and connected at work.
A big part of that effort is our support for members and allies of internal groups like
Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox,
Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox
Empowerment Network (based in Dublin, Ireland).

Dropbox is in the process of updating our technology to provide pay ranges in New
York City based on the recent amendments to the New York City Human Rights
Law (NYCHRL). If you are based in NYC and have any questions about the pay
range for this role, please contact paytransparency@ and provide your name and
the job title to which you are interested in applying.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone,

and we do our best to make sure all people feel supported and connected at work.
A big part of that effort is our support for members and allies of internal groups like
Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox,
or share my personal data to third parties' setting in our Cookie Consent Tool.
Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox
Empowerment Network (based in Dublin, Ireland). Decline Accept All
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Our mission is to engage and hire the emerging talent that will shape the
future of Dropbox. Learn about our internships here!

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